Your La-Z-Boy Furniture Gallery

Google Rating

4.4

Nicole D'Ippolito Lindsey

4.4

Sue Szarek

19:59 24 Sep 18

Dan was very patient as we pretty much sat on every couch in the store. He didn’t pressure us and left us alone. Only seemed to appear when we had questions. Very pleased with variety of items and colors availableNot a 5 Star because of the ridiculous time with financing. The kiosk was t working had to apply in line. That wouldn’t go through for whatever unknown reason. Dan called the bank himself for me. The needed to verify info got an automated call service and not able to speak to a real person.Dan finally out the financing under my husband. And it went through. Really?? We share a credit line. Love lazyboy do t use their financing if you don’t gave too.

David Lamoreaux

19:13 14 Aug 18

The designer, store manager and sales person were wonderful. The designer and sales person came out to the house and made sure everything would fit appropriately and had additional recommendations. I appreciate the attention to detail and the wide array of choices for fabric and pillows. Yes you will pay more than low-end furniture stores. But quality, service and design assistance are worth it. They back up their products and, as with anything, you get what you pay for.

Robert Carnes

12:30 01 Oct 18

I had a great experience at lazy boy furniture, the staff was very helpful and patient while I went about choosing a chair. I would especially like to thank John for his assistance throughout my purchase! I would highly recommend lazy boy furniture to any and all my friends!! Sincerely; Bob Carnes

Steve Wilk

13:38 12 Aug 18

Not a large showroom, but very efficient. Very helpful staff and not a pushy sales mentality. Pretty good selection to choose from. The interior designer is a nice compliment to the store.

Katie H

16:43 30 Dec 18

Went in browsing for a new recliner to have in our new baby’s room. Salesman Andrew gave us all the info we could have possibly needed while being fun and not overwhelming. We actually had a great time laughing and feeling confident with our purchase which was on sale and an incredible price. So thankful!

P Liguori

20:19 01 Jan 19

Wonderful experience shopping at the Asheville La-Z-Boy store. Great product selection. Best of all were Andrew, my salesperson, and John, the store manager. Each treated me like I was a well-valued customer and never pressured me at all. Really appreciate them!

Decio Sales-Filho

18:36 12 Feb 19

Accommodated every request I made. Great and easy to do business with. Cheryl was my sales lady. She is awesome! Recommend it for sure!

Jessica Goodrum

01:21 23 Jan 19

Allegra was a terrific sales person. She was helpful without being too pushy. I appreciate her friendly and casual demeanor.

William Christie

10:58 26 Nov 18

Very friendly and helpful staff. I was initially told delivery in 3 weeks but it ended up actually taking 6-7 weeks. Communications were very good and the Office Manager excellent. The recliner and full-size sofa purchased are of high quality and I'm very satisfied. As items became available they were delivered.

Tom Hudson

21:54 03 Mar 19

Our salesperson, Cheryl, was both friendly and professional. We saw and tried every offering that would fulfill our need. She offered suggestions and advice that lead us to the best choice of recliner. Lazy boy has always been our first choice for furniture, and our experience at the Asheville store reminded us once again why we choose Lazyboy.

Jerome Sims

19:15 15 Mar 19

I was promptly greeted and offered assistance. Everyone was friendly. All the details of my purchase were clearly explained. Can’t wait for delivery!

Kirstie Thompson

19:38 17 Mar 19

We worked with Andrew and he was awesome!! He was very knowledgeable about the product and made my husband and myself welcome in the store. I would highly recommend this store for your purchase!!

Dawn Banner

19:16 23 Mar 19

Had a great spirit experience with Ann, the sales person. As soon as we walked in the door she let us look around and was there to answer any questions that we may have. After picking out the furniture we had in mind I was concerned about the colors and she introduced us to Nina Russell, the interior decorator. Nina was very helpful and she scheduled a appointment To travel to our home and look at our square footage and the placement of furniture we had in mind. She then did her design and had us come back into the store. She did a wonderful job, and I highly recommend Ann and Nina when wanted to buy new furniture and how to place the furniture. We also had a good experience with John Miller. He was very kind gracious and helpful. The overall rating from 1 to 10 would be a 10+ 5+ stars

Jami Clements

00:50 08 Apr 19

Justin was awesome. Very helpful and educated about all the products. Made the process of picking out a living room set, very easy. Last time I bought a set, from somewhere else, the process took multiple trips. At Lazy Boy, the entire process took less than a couple of hours. Because of all the information he provide, it made my decision simple. Thank you Justin!

LENELL WYCHE

00:04 15 Apr 19

From the moment we walked in to the store, we were treated like one of the family. Cheryl, Nina, and John were terrific to work with answering questions and getting to know us along the way. I definitely recommend this store!

Sarah Hutton

17:37 27 Apr 19

Joe and Nina came to my house and did a very nice job explaining everything. I went back and they had two choices for me. Both were excellent and I absolutely love the once I chose. I can't wait to get my stuff.

Madi L

20:54 30 Apr 19

Incredible customer service!! Andrew was so patient with me (and my very energetic 6 year old) while I tried essentially every couch in the store. This process would usually be very stressful for me but with all the options and customizations I was able to get exactly I need.

Raymond Merkler

19:12 15 May 19

This is our 3rd Lazy Boy purchase. Best quality furniture you can buy. The sales people were very helpful. Spend the extra money to get top quality furniture that is made in the USA.

Suzanne Devane

22:44 23 May 19

Went in and planned on just looking around but a sales guy asked me if I was looking for anything in particular. Said yes and he immediately led me to three different chairs. I fell in love with the incredible comfort of one. While I relaxed, he brought over a few fabric swatches and before you know it, we'd designed the perfect recliner. I can't wait til it's delivered. I'm so glad I didn't rebuff his assistance!!

Deanna Blanchard

11:16 27 May 19

I needed to buy a small recliner. I found exactly what I was looking for at La-Z-Boy — and more. Not only is the recliner the most comfortable thing I’ve ever sat on, but it is extremely well-made. And the Memorial Day Sale made it affordable. Plus, the sales staff were friendly and helpful. If you’re looking for high-quality furniture that’s guaranteed to last, La-Z-Boy is the place to go.

Richard Rockwell

19:37 19 Jun 19

At the Asheville Store Justin, the salesman, and Nina, the interior designer, did a professional and very personable service for my wife and me. My wife wanted a coastal atmosphere for our great room. Both Justin and Nina came to our home to insure what we were to purchase matched our home. Nina came to our home a number of times to make sure the deliveries went according to her 3-D plan for our home. Her 3-D plan was perfect and the items she helped my wife select were exactly what was needed. My wife and I could not ask more from these two very knowledgeable and caring professionals. This is the first time we have purchased from Laz-Boy. Thanks to the positive work of Nina and Justin it will not be the last.

Quavo Ratatoulli

21:37 02 Aug 19

Got a very comfy recliner and the sales representative was very helpful and knowledgeable. Wish the paperwork wasn’t as much but I think that helps with warranty so I give 5 stars!! Thanks lazy boy

Diane Rice

14:44 04 Aug 19

The sales consultant was so knowledgeable and best of all very familiar with Lazboy products! The most friendly, comfortable sales person I have ever met and had dealings with. This experience was so refreshing, Thank you Linda Harrington!

Kayla Carlan

19:59 11 Aug 19

Super helpful, great staff. Oh and the couch is just a real joy maker. I love it, I never invite people over, but I have been inviting people off the street to come in and sit.

Elisabeth Ervin

22:40 11 Aug 19

We arrived at La-Z-Boy to purchase a recliner for our 91 year old mother who recently moved into a health care facility. Anne Sellers assisted us in selecting the perfect chair to fit our mom. There were an incredible number of options and Anne steered us to the appropriate choices. She advised us of the pros and cons of each and we decided upon the Fortune Power Recliner in “ink” blue. We are excited to receive the chair in a few shorts weeks and know it will provide support and comfort to our mom! Thank you Anne Sellers.

Cheryl McGeary

19:16 13 Aug 19

I was given the best service ! coming into the store i thought i would just look around . Kevin met me introduced himself and asked if he could help me . i told him i was not sure what i wanted because I was not a great decorated. He started asking questions and then told me about Nina ! That she would come to my house and they would help me. Kevin showed me some furniture and i picked out a few things. I was amazed at how Nina put together the presentation what my house would look like . Nina and Kevin were so friendly and kind . They worked very well together just to make me happy! I was very comfortable around them !! Thank you very much and i cannot wait to get my furniture!! Cheryl McGeary

Thomas Cander

19:44 18 Aug 19

Super helpful and let us make the decision without being pressured. Showroom was nice and organized Bill Stumpf assisted us in every way and also made a few follow up calls. He was very welcoming and did not pressure us at all

Sherri Lafever

01:34 27 Aug 19

Store was clean and the employees were helpful. We didn't realize that the furniture stores these days are only showrooms and that the furniture is not available to be taken home with you when you find something you like. We were looking for a lift chair for my husband. We are still looking for a lift chair, but have decided to wait until he's on medicare as we've found out that they will pay for part of it.

Lisa Ann Rodriguez

20:47 01 Sep 19

Great buying experience! The staff was very friendly and sought to make us feel comfortable from the moment we walked in. Anne Sellers was fantastic! She was personable and wanted to help us find a solution to meet our needs. Never felt like she was just trying to make a sale. The store manager, John, was most gracious and helpfully involved with the sales process. We will definitely visit La-Z-boy of Asheville for future furniture purchases. Thank you!

Sherri Lafever

01:34 27 Aug 19

Jen Stradling

23:21 30 Sep 19

Over 10 years ago, I purchased a store/display model La-Z-Boy leather recliner at a discount because the seat was scratched. That chair has outlasted 3 couches, so I decided maybe it was time to buy a La-Z-Boy couch so that we would have something that would last. I've never been to a La-Z-Boy store (the recliner was purchased at a furniture store, not La-Z-Boy). Today, on a whim, I popped into my local store and ended up purchasing a gorgeous couch and love seat at a pretty good price. Sean was our salesperson and he was incredibly helpful - no pressure at all. He made the experience a lot of fun! John, the general manager, was very friendly and helped get us a great deal. I highly recommend this store for a rather fun shopping experience. Thank you, Sean! I can't wait for the couch and love seat to be delivered.

Scott Wellman

22:38 10 Oct 19

Linda, thank you ever so much I sent you my Uncle Guy’s telephone # . Good news his daughter Connie will be there to help with the delivery process. At least truck driver won’t have to deal with a 98 year old mind set. Not that it’s bad it’s just old.Scott Wellman

macgirlnc .

12:33 23 Oct 19

I had a Great buying experience at La-Z-Boy of Asheville this past weekend. Sean Charles greeted me at the door, he was very friendly and went out of his way to solve my small room furniture problem. The store manager, John, the designer (sorry I forgot her name) were also helpful and involved with the design decisions and sales process. Thank you!

Mona Lombardo

23:40 17 Nov 19

The owner was very cordial and experienced. It’s the least amount of time we’ve ever spent in shopping and buying a recliner. I will always shop Lazyboy for my future furniture needs.

Deanna Queen

20:13 24 Nov 19

From the moment we entered the store we were greeted with kindness and assistance. Everyone took time to answer our questions and make sure we were happy. I highly recommended this store to anyone wanted to buy quality furniture at reasonable prices.

Patty Rexroat

22:45 03 Dec 19

Love my recliner and so happy I could take it home same day! They made adjustments to make sure the chair was set perfectly for me. The 30 day price match was a huge benefit.

Allison Kemp

18:54 07 Jan 20

Very nice inside the people were very nice and very helpful. The bathrooms we're very hard to find but my experience was absolutely amazing I was not into buying anything today but just looking to the Future and they were there to help in every way that they could and explain things in any way that they could the first salesperson to walk us through the door and greet us was very nice and then another woman also said that she would help us as well it was just a wonderful experience altogether went to the place next door and they really didn't have much of a choice and the people were kind of rude didn't ask us if we need help but as soon as we walked in we are greeted with a name of the person and he asked if there's anything that he could do to help us and he helped us very good place in when I go to finally actually buy furniture I will be going through them right now just kind of window shopping until I get my new home wonderful job

carla cunningham

20:32 08 Jan 20

we had spent the better part of our weekend in other furniture stores. then we found exactly what we were looking for, here, and it only took minutes! the recliner will be delivered in 5 days. we expect to be pleased with our purchase for years to come.

Bobbie Condrey

20:25 20 Feb 20

My experience a the Lazy Boy store was very pleasant . My friends and I was greeted by Anna , the consultant , as we arrived at,the store, she friendly and very helpful . We soon found a recliner that I loved . Anna was very efficient handling the transactions necessary for the sale. Another sales person assisted. us getting recliner into my friend's truck . I was really pleased with the service . I am also pleased with my purchase. Thanks to Anna , Lazy Boy and my,friends .

Marc Miller

23:06 08 Mar 20

We went here looking for new living room furniture. They have a nice selection and offered to have their in-store designer help with figuring out what worked best for our needs. I thought that was great and saved us a ton of money over having to hire a designer! The quality of the furniture seems to be much better than some of the "discount" stores in the area. You certainly get what you pay for!

Melissa Marie

01:32 15 Aug 18

Awesome, quality built leather recliner! Great Hot Buys! Friendly staff.

Ciara Mitchell

20:41 08 Mar 20

The loading of my recliner was very quick and easy. My recliner sits/lays like a dream, this store is truly incredible! The sales people are wonderful and greeted me at the door.

Rochelle Roper

22:06 08 Mar 20

I was so excited to find the perfect recliner. And I was able to take it home the same day. I love it. Anne was so patient and kind helping me find the perfect chair.

Lauren Pryor

19:17 03 May 20

Great experience. The salesman was very attentive and I found exactly what I wanted quickly. Love my new rocker recliner!!

Sue Holliday

19:17 15 May 20

First of all, I love my new chair. It is very comfortable and fits me perfectly. My shopping experience was delightful. Margaret Anne Sellers, our salesperson, was knowledgeable, friendly and patient as I decided on my purchase. I highly recommend the Lazy Boy store in Asheville and Margaret Ann for customer service!

Doug Stimson

19:26 19 May 20

Linda. Our Lazyboy contact was great. The sales process went great. Recliner had not been deliveredand that is the determining factor as to how pleased we will be !!

wncrandy .

20:01 22 Jun 20

Great shopping experience. Great salesman to work with, no high pressure sales. Very satisfied with our purchase and would buy from them again.

20:38 21 Jun 20

Thank you Lazyboy! We had such a great experience buying our recliner. Our salesman Kevin was amazing! He knew everything about the furniture and helped us find just the right fit. We couldn’t be happier with our purchase.

Marette Wixted

21:56 25 Jun 20

Our sales person Lynn was very helpful, enthusiastic and informative. I keep forgetting La- Z -BOY are not just recliners. Good quality furniture for all rooms of your home.

Arthur Ellick

19:14 04 Jul 20

Great service, warm and welcome advice on models and options. Gave full range of possibilities with very accurate and unbiased information. Made shopping a real pleasure.

Todd Dupuis

20:58 12 Jul 20

Awesome service, pricing, and value. Lynn is a great person to work with, very knowledgeable and very good at coordinating colors and packages. I would highly recommend

Elizabeth O'Shea

19:22 16 Jul 20

The in home decorating service was amazing. Nina had before and after pictures that was the difference of night and day. I love the new look to the room. This was so much better than if I had picked pieces my self. Give it a try. I will always buy furniture this way.

Rachel Gilliland

22:36 19 Jul 20

Linda and Nina are awesome! They directed me to what I was looking for..did a home visit and virtual demonstration of my room with the pieces I wanted to see how they would fit and look. Lazyboy furniture come with a lifetime warranty on construction and for a little extra you can get a fabric warranty. Totally reccomend!

Terri Jo Kennedy

19:00 19 Jul 20

Designer Nina, Salesperson Judy and Manager John were exceptionally helpful and easy to work with. We had fun putting together my retirement apartment, and I’m excited about being there with my beautiful new furniture and rugs.

DONNA DELOACH

01:22 23 Jul 20

Chris was so patient and helpful. A wonderful sales person to work with! Excellent customer service.

Stephanie

19:18 01 Aug 20

Judy was a great help to us. She was relaxed and friendly and allowed us to look without feeling pressured—there should be more sales people like her. She was an effective sales person without making it feel like she was “selling us” on something. The store is bright, clean and inviting. Furniture all seems to be very good quality with lost of customizing options. Their designer Nina was also very helpful and they do design services for free! Delivery to my home happened in a third of the time they promised. Will return when we need new furniture but hopefully that won’t be for quite a while!

Melissa Marie

02:01 14 Dec 18

Awesome, quality built leather recliner! Great Hot Buys! Friendly staff.

dianne hollifield

13:32 17 Aug 20

Everyone was very helpful ... they had a great selection and the prices were reasonable. We purchased two chairs and got them at a good price. The thing I didn’t like is they tend to hover around to much for me.

Shadrack Waters

22:53 18 Aug 20

Chris the salesperson was very helpful and treated me and my wife with respect and took his time explaining in detail the product we interested in.

Jorden Jones

20:33 19 Aug 20

I love how lazy boy stand by their product and has a lifetime guarantee, Christopher Edmonds is the best sales person I’ve ever dealt with. He was very knowledgeable, answer all my questions. He was not pusher what so ever and never made me feel like I needed to buy something. I can’t wait to get my couch and thank you so much Chris for all the help.

Julie Lamprecht

10:46 05 Sep 20

Great service. Wonderful Made-In-The-USA products!! If you visit this store, be sure to ask for Chris. He ensures that you will have the best experience possible!

Shirley Wood

18:52 13 Sep 20

My sales person was attentive, informative, and helpful in my recliner selection. Time was of the essence for me and she did everything in her power (and beyond) to get my chair into my home as quickly as possible.

Robert Freeman

19:46 15 Sep 20

The staff was courteous and very knowledgeable. They help me find exactly what I needed. And you’re never gonna better true good American quality like lady boy.

Sheila Hyatt

20:44 20 Sep 20

The hubby and I went by La z Boy just to look for a sectional. We had a couple other stores to go to. We were greated by Linda Harrington. We tried a few and fell in love with the "Trouper". I knew exactly what size we needed so we had another consultant (Nena Russell) place the pieces we wanted on the computer screen. They will fit perfectly. We had photos of our fire place, wood floors, and color of the walls with us so Nena pulled us out a swatch of a lovely rug piece. She then told me about an awesome coffee table that rolls as I told her we needed a new table. The hubby loved it and reminded me that we needed another Entertainment Console. I then thought about pillows so I picked a swatch and the two ladies picked 3 more. We placed the swatches on the pillows on the couch with the rug swatch. I got down to the final 2 choices and let the hubby pick the final color. The ladies made us an offer that we could not refuse. We left very happy and will have new furniture in December. Shipping times due to Covid are a little extended. If you need new furniture go there and ask for Linda or Nena. You will be taken care of without any stress.

2008lovelight

23:07 16 Sep 20

Wonderful, light, no pressure experience A+++

Pam Valente

19:39 29 Sep 20

The help I received from Chris, the sales consultant, and Angela, the Interior Designer, was exactly what I needed to furnish a room. By the time I left their Asheville, NC store I had a couch, chairs, console table, rug, lamp and even paint color! Chris's knowledge of the product and Angela's knowledge of design, color and mastery of her 3D design program allowed me choose pieces I would be happy with and to see exactly what the room would look like when it was put together. That includes the software program actually using the exact pieces of furniture and the fabrics I was considering. Such nice, thoughtful people made a job I was dreading an enjoyable experience. I am a very pleased customer.

Grant Lewis

17:42 28 Nov 20

My wife and I have been looking for new dining room furniture for some time. Went into La-Z-Boy and was able to work with their designer Nina. She was so helpful and had some great ideas for our space. She even came to our home to measure and discuss options. We could not be happier. We love our new dining room and fully recommend going to see Nina at la-Z-boy if you're looking for talented help.

Sarah Welch

17:35 28 Nov 20

My La-Z-Boy experience was amazing. I worked with Chris and he we very knowledgeable, friendly and helpful. He was able to find me pieces that I loved and am sure will look fantastic in my home. And he was able to set up delivery for me before Christmas! Couldn't have asked for a better experience. Thank you Chris!

Mark Zelinski

19:28 29 Nov 20

Great experience. Store was busy but Judy was very nice. She checked in with us many times and made sure we were being taken care of. She was able to find us something in stock that we could get delivered next week. Would recommend lazboy to anyone looking for good products and excellent service.

Kimberly Spicher

21:21 06 Dec 20

Our sales associate, Judy, was very patient and helpful as we made our selections. The show room has a great selection of styles and fabric. My old La-Z-Boy living room set is almost 20 years old and still in good condition. They make a quality product. Made in USA!

Sacha McNabb

04:12 08 Dec 20

The staff were fantastic. They were not pushy, and allowed me to look at the fabrics and take my time. I researched the chairs I wanted before visiting the store, so I knew that the chairs are built in the plant, and it takes approximately 16 weeks to get them. Good things take time. :) If you visit the Asheville store, ask for Judy. She is great, and has lots of experience under her belt in selling furniture.

Richard Wilcox

23:09 15 Jan 21

I had a very nice shopping experience. The rep paid attention to what we wanted and suggested several options. I am satisfied with our selection.

Jamie Wilhelm

00:52 25 Jan 21

D Britt

11:12 02 Feb 21

I had an exceptional experience at La-Z-Boy secondary to Judy/Sales Consultant and Nina/In-Home Design. Exceptional customer-service skills, knowledgable about their products, and efficient. I had a delightful in-house design experience for measurements and color choices... followed by a computer presentation of my purchased products as they will appear in my home. Paperwork was carefully reviewed with me and all of my questions were answered to my satisfaction. I look forward to delivery of my purchases!!!

Russ R

19:33 06 Apr 21

Great experience from start to finish! Chris was very knowledgeable, professional, and creative. He worked with us until we came up with a plan that perfectly fit our design style and our specific floor plan. Highly recommend.

Curt B. (E-Dude)

18:36 21 Jun 21

I came here to find my mom an electric easy chair that would lift her up , she had hip surgery recently.They had just the ticket, a whole bunch of them. We found what we needed and it was reasonably priced.I've been buying Lazy Boy Furniture for over a decade and I can tell you it's well built, they stand behind their products.Make sure you get the fabric protection because it covers just about everything you could ever want to get fixed with something like that.

Diana Stoddard

14:41 30 Jun 21

Laura D helped me find the perfect recliner for my budget. She’s friendly and asked a lot of good questions and obviously has an eye for interior design as well.The delivery service was great! It was delivered less than a week later (it was in stock) and the delivery people were on time and super helpful.

Roger Shepherd

20:19 02 Jul 21

The displays were orderly and clean as well as the sales floor. My salesman (Benjamin) met me almost immediately after entering the store. He was knowledgeable, courteous and understanding of what I had in mind. He directed me to the recliner he thought would meet my need and after trying it and a couple more I ended up buying the one he originally recommended. The shopping, purchase, paperwork, and delivery confirmation were all taken care of in about 30 minutes (my kind of shopping experience)! I would recommend La-Z-Boy Home Furnishings of Asheville to family, friends or anyone looking for a quality piece of furniture at a fair and reasonable price. Especially their recliners. Thank you, Roger S.

Alicia Boo

21:32 14 Aug 21

I wanted to furnish my family room and went in La Z Boy in Asheville for ideas. Benjamin Mann was very helpful. He listened to what I was looking for and showed me many options that I really liked. He called Nina Russell, Interior Designer, to help with some of my choices. Nina then worked up a 3D floor plan for me. We made a few changes and I made my decision. A week later, I returned to the store and Benjamin finished my order. I'm very excited about my new family room. Special thanks to Benjamin and Nina.

Alan Morris

19:14 10 Jun 21

Benjamin and his manager we’re enjoyable, efficient, knowledgeable and just plain nice. We enjoyed our experience and will definitely recommend them to all our friends. They helped resolve a shipping issue for which we are very grateful. Thanks guys!

Lily Klinar

13:01 12 Sep 21

Christopher was extremely helpful and a pleasure to work with. We also had the help of a design expert, who was also very helpful in choosing pieces that went well together. They were both very friendly, and not pushy which made my experience relaxed and fun!

Priscilla Anderson

01:58 18 Sep 21

We visited this store recently and had the best shopping experience with Ms.Judy on the salesfloor. She helped us figure out our lengthy wish list while also helping my husband and I to work out our different opinions. Thank you for meeting us where we were and for being so sweet and personable! Would highly recommend!

Jamie Wilhelm

10:29 27 Sep 21

John (the store manager) and Judy (our sales person) really gave us an exceptional experience. They were patient and took the time to really provide excellent customer service. The design staff was also a wonderful help!Excellent delivery service! The guys did a great job and they were patient with me as I had them move everything into place.Happy with the quality of our new furniture! The furniture is even better than I anticipated.

Stephen Staude

23:07 01 Nov 21

Staff was very friendly and more than willing to work with me on getting the right match. Fast and simple transaction made the whole experience a pleasure. I would highly recommend you shop here for any furniture needs you have!!

kimberly medlin

23:41 10 Nov 21

Ann was very helpful and informed. The manager was also super nice to take time to try and help my husband the best chair for his back. I would highly recommend shopping here!

Jerry Nelms

15:16 30 Nov 21

Ann (Margaret Sellers) gave fantastic service to myself and my wife. We went in looking for a chair for her. I was so impressed with one particular chair, that we not only purchased one for my wife, but I got one for myself as well. Ann was very patient, informative and pleasant to work with. I highly recommend asking for her for sales assistance.

Lou Ann Salomonson

03:18 08 Dec 21

We had a very positive experience on our recent visit to the La Z Boy showroom. We were shopping for wall hugger recliners. The sales consultant, Christopher Edmonds, was very personable and knowledgeable and made our shopping experience a very pleasant one. Great customer service, a lovely showroom, and beautiful furniture!

Dale Byrd

20:17 28 Dec 21

We traveled and hour to the store. When we walked in we were quickly greeted. We shared what we were looking for and Taylor showed us several options. We like a certain loveseat and couch. After going over the details of the options we preferred, we completed the paperwork and we’re on the way home in about 30 minutes. Wonderful experience!

Diane Shisler

20:18 30 Jan 22

Our experience at LazyBoy was very nice and relaxed. Gavin was incredibly helpful and patient while we made our decisions and then revised our order after we got home and decided another fabric would work better. We are very pleased with our choice and can’t wait for our chairs to be delivered! Thank you Gavin!

Marie McCaskill

23:41 30 Jan 22

First, Lazy-Boy is one of my favorite furniture stores. Great quality. Colby, my sale rep, is new 2 mos); however, he listened to me and was extremly fun to work with. Mr. John, who has been with Lazy-Boy for a very long times, helped Colby through the process. The three of us had a great time! Mr. John has jokes and he is smooth! Colby will learn from a pro! I highly recommend the store and the Dynamic Duo!

Ed Pratt

17:02 31 Jan 22

We have bought exclusively La-Z-Boy for over 20 years. This was one of the best experiences we’ve had. Both Colby, our sales associate, and the store manager spent relaxed time with us. No sales pressure, just complete information about the various choices. We were able to order exactly what we wanted (after we decided what we wanted), the only drawback being we have to wait a couple of months for them to arrive. Again, excellent experience!!

S R

12:28 10 Feb 22

Chris is a professional, courteous salesperson who LISTENS and gives thoughtful suggestions. No high pressure sales tactics or rushing us. He gave us detailed information about the manufacture, warranty, and delivery of the upholstery pieces in which we were interested. We like that the furniture is made in the USA.The store was beautiful, with furniture showcased well. The displays were current and fresh. It was well lit, easy to maneuver through, and very clean. There were more than enough styles to consider, and stock or quick (within 6 weeks) delivery on the pieces as seen on the floor.Overall a wonderful experience. Thank you Chris!

Rick Curtis

00:21 12 Feb 22

Called ahead and made a appointment to meet. Following day went to store and met with a great salesman Gavin. He showed us his products, very professional and helpful. The products they have are very superior to their competitors and we purchased a great sofa sectional. Very pleased with the complete transaction.

linda or chris stroupe

05:13 14 Feb 22

Beautiful showroom with an abundance of styles and choices! Gavin was very helpful without being overbearing… love the sofa we picked out, and am sure it will be worth the wait!

Lawrence Willis

21:39 06 Mar 22

Judy was very helpful and explained the products completely. We chose a recliner and we’re extremely satisfied with our purchase. However, there is a high demand for the particular recliner we purchased and it will not be delivered for approximately 90days. Due to the quality and convenience the wait will be well worth it. Most staff present were friendly and courteous.

Delaney Overcash

19:09 25 Mar 22

My husband and I were greeted soon upon entering the store. I briefly explained to the salesman what I was looking for and he was able to quickly and efficiently find me several options that fit my needs. The chair I loved was on sale, we got the protection plan at a reduced cost since the chair was on sale because we have a little boy and accidents happen! The whole process was quick, easy, and as enjoyable as any furniture shopping experience can be! My little boy and I are loving my new chair and would definitely shop here again! Special thanks to our salesman Colby!

Phillip Gibson

12:57 27 Mar 22

Visited La-Z-Boy Home Furnishings in Asheville looking to purchase a recliner. A Miss Judy, a sales rep offered to help us and showed us the ones we were interested in purchasing. She was very helpful in explaining the warranties and ask if we could take one home that day instead of ordering one. Miss Judy did an outstanding customer service job. If you need new furniture go by and visit with them. Great store and employees.

Deb Van Sickle

19:44 30 Mar 22

I just ordered my new Kincaid bedroom furniture and it was a great experience. Everyone was so helpful and it was a pleasure doing business with them. Highly recommend Lazy Boy for all your furniture needs. They have a superb attitude and an excellent product.

Janice Daves

00:28 26 Apr 22

My salesman was Chris E. I couldn't have experienced a better way to shop. I had never met him before I walked into the La-Z-Boy store. But, he seemed to know exactly what I wanted. No pressure at all. He must have had me sit in over 20 chairs. Payment was just as easy working with me . I will definitely go back for more purchases as I need them.

Kim Lippes

02:28 15 May 22

Visited several stores looking for a new living room set. When we went to La-Z-Boy in Asheville we were greeted by knowledgeable salesman Colby Payne He answered all questions and provided additional information. Once he saw the sets we were looking at he showed us another that was perfect. There was no pressure and we left with his card. After discussion on what we saw that day we decided to go back to two stores.Upon our return Colby was with a customer. The greeter let him know and he came over again answered more questions and we placed the order. We understood the wait to get the pieces we wanted and it fit our plan perfectly. Looking forward to getting our delivery

Steve Newcomb

21:23 26 May 22

We were hoping to find what we wanted on sale and it was. The perfect chair for my wife after testing dozens. Very helpful sales associate

Colleen Carter

19:22 10 Jul 22

Our sales associate, Judy, was extremely helpful and kind. The store manager, John, really worked with us to ensure that we were very satisfied customers. The quality and warranty sell themselves but it was wonderful to also have such a pleasant experience with the sales department.

Maggie Mugan

20:49 20 Jul 22

Amazing store, products and staff. Jennifer was terrific and provided all the information I needed to make my selection. I’m so thankful we chose La Z Boy store to purchase our recliner. I will be back!! We also met John, who was delightful So appreciative

Ron Mellow

17:21 23 Jul 22

I was fortunate to be connected with Jennifer. She was very knowledgeable and helpful in helping me find a lift chair. She then sent me a picture and sold me the chair. She sent all the paperwork quickly, entered my order and set me up with delivery. Delivery set me up for Saturday. Jennifer called to make sure it was handled. Today is Saturday and we have the chair. She was great and deserves a big raise. Ron Mellow

Patricia Poszywak

20:47 28 Jul 22

Patti was amazing to work with. She was helpful and thorough. No pressure at all. Gave us time to look at everything without smothering us. As a result, we bought some furniture that I know we’ll enjoy for a long time.

Raymond Keilman

19:26 05 Sep 22

Taylor was very knowledgeable and personable. We were originally looking for a power reclining couch but feel in love with the Meyer sofa. Taylor knew the perfect powered reclining chairs to pair with the couch. Couldn't be happier with the purchasing experience.

Mary Griggs

17:25 20 Sep 22

We were very pleased with our experience with the buying and delivery of our Pinnacle recliner sofa. Jennifer was helpful and efficient and listened to our needs. The delivery team was excellent - arrived within 15 minutes of the notification call and had it off the truck and in our place in just 5 minutes. The sofa is beautiful and comfortable.

Michael McGraw

20:03 14 Mar 23

Outstanding customer service. The staff was utmost exceptional as well as extremely helping while designing and selecting the furniture for our new home. Caitlin the designer was extraordinary, and the manager John was absolutely professional, helpful and we were able to get our order delivered within two weeks. Right on!

Debra Hardesty

14:40 08 Jun 23

I had an excellent experience at La-Z-Boy Home Furnishings when I recently purchased a sofa. Everything went like clockwork from start to finish. They made me feel like an important customer. I highly recommend shopping there.

Judith MacDonald

19:28 09 Jun 23

Staff was very friendly and professional. Nick answered all my questions and helped me to pick out the perfect fabric for the chair to contrast with an existing couch. Can't wait to get my new chair and see it in place. Would definitely recommend lazy-Boy Asheville.

Sandra Hogan

02:07 24 Jun 23

John and Nick were VERY helpful during our shopping experience at La-Z-Boy on Thursday, June 22nd. Nick was so patient with us while we sat in EVERY LOVE SEAT, WITH DUAL RECLINERS, IN THE STORE!! We moved from one to another and back again while Nick kept running totals and trying to figure out which one we were finally gonna buy! He was very professional and courteous. We finally placed our order and can't wait to see the finished products. Thank you very much Nick!! And John, thank you for your time with us and showing us the "Trouper's" attributes. We won't forget the story of how La-Z-Boy came to be in 1928. What a story! The two of you made our shopping experience a very pleasant one and we really appreciated your assistance! Monte and Sandi Hogan Burnsville, NC

Kate F

14:25 21 Jun 23

Great Sales support, great deals. Chris was amazing - knowledgeable, not pushy at all, funny and helpful. We got a great deal on a recliner and love it.

Cece Champ

17:07 24 Apr 23

Wow, finally getting a really good chair like I wanted, and even with the cloth I picked out! For 3 years, I've struggled with other local furniture companies, getting inferior chairs with defects, and not very comfortable. Lazy Boy really is the BEST, when it comes to comfort and quality!!! Update: had this chair quite some time now, and guess what? I love it even more! It gets more and more comfortable over time! Best investment I've made in a very long time!

Ben Keppler

18:15 09 Jul 23

Gavin Zellner helped us over two visits to the store to find a great living room set for my son's new apartment which he is sharing with his brother. Gavin went out of his way to make sure we picked the right furniture style and coordinated colors and patterns to yield a beautiful room that they can use for themselves and in which they can entertain, and all at a really fair price. We will certainly keep Gavin and La-Z-Boy at the top of our list the next time we are looking for high quality furniture and service.

Nancy Laughridge

19:09 05 Aug 23

Very pleased with the entire transaction. Judy, the salesperson, was very nice to work with. She was honest and personable, not pushy at all. I especially liked the efficiency of the “paperwork “ process. Looking forward to my new recliner.

Steve Winkler

19:13 16 Aug 23

To be honest, I only half-heartedly went into the store because I didn't expect that they would have a selection of furniture other than Lazy Boy chairs. Boy was I wrong! Not only did they have a fantastic selection, they are the only ones that I found that have a lifetime warranty on mechanics of their furniture, and a 10-year leather warranty available. Every other place I went was either three or five years. Gavin was fantastic to work with! It was not a pressure sales at all, unlike some of the other places!

Danny Cribbs

19:05 24 Aug 23

Went into buy a swivel rocker recliner for the bedroom! The salesman was very easy to talk to and work with! Gave us options and his opinions without being pushy! 10 minutes later we made the purchase! Easy Peary!

susan y

19:33 20 Sep 23

Judy, the sales person and Caitlin, the interior designer, were both great. We selected furniture that fit our style but we feel that we made better selections because of Judy’s and Caitlin’s knowledge and help. The room design that Caitlin did for us, after a home visit was exactly what we needed to be sure that everything would fit nicely. There was no additional cost for using Caitlin to help us with design and choices. We highly recommend this LaZBoy store for its quality products and staff!

Diane Motta

18:40 31 Dec 23

Great customer service! The store manager, Tim was excellent answering all our questions and could not have been more responsive. We will make it our business to shop there in the future.

Wendy Harmon

17:40 20 Jan 24

Gavin absolutely made our experience! We arrived at the store within an hour of closing hoping to browse through the selection quickly, knowing we didn't want to be a bother arriving so closely too close. Despite the time, Gavin welcomed us with a warm smile and hot coffee. He gave us the space to explore without being pushy in any way. He answered all of our questions throughly and offered us options we did not know were even available to us! Financing was a breeze. We could not be happier that we impulsively stumbled in and got to work with an awesome individual!

Tracey Goldfarb

02:50 22 Jan 24

Chris was extremely helpful, professional pleasant and a great salesman. Knowledgeable of the product and how to suit or needs. Look forward to good quality furniture and a pleasant delivery experience!

Pat Samuels

03:01 07 Feb 24

We had an excellent experience with the sales consultant and designer at this store! The ability to have a in home visit and a 3D design visual of our space with our furniture, fabric and rug selection was great! Highly recommend this business for those looking for quality furniture.

Sharleen Walter

00:45 14 Mar 24

So excited to get our new reclining couch. By far Chris is amazing. Highly HIGHLY RECOMMENDED!!! He will take very good care to make sure your happy with your purchase.

Leslie Barber

13:02 29 Mar 24

Best sales team. Catlin and Judy came to our home with samples and ideas. Catlin took room measurements and showed the arrangement 3D on her computer. We were able to see we could add 2 more pieces to the sectional. Great service.

Brenda Hrywny

16:37 11 May 24

Great customer service from Judy and staff. Did a exchange for us after we changed our minds about couch coverings. Looking forward to getting our new furniture and hope we love our new couch and recliner.

Augusta, GA

4205 Washington Rd
Evans, GA 30809

Phone: (706) 434-0362

Google Rating

4.7

4.7

Alie

22:06 18 Jul 18

We had an excellent experience from start to finish. Our sales rep and designer went above and beyond. They walked us through the showroom including all the fabric choices. They came to our home and measured the room. Then we went back to the showroom for a digital presentation that showed what the pieces would like in our room. It was very helpful.We love our furniture! I would definitely recommend.

Jennifer Annis

19:18 27 Aug 18

Not only is the selection at Evan's La-z-boy great, but the staff is also top notch. We were never pressured into making a decision, and our saleswoman was helpful and very observant. When she figured out what we were looking for, she helped us pick out the perfect furniture and fabrics. We didn't purchase anything our first visit, and when we returned a few months later, she remembered who we were and they had documented exactly what we liked, making the process painless.

Joseph Taylor

19:51 27 Aug 18

Sam was a great sales person. She made sure we would be happy with our selection. Everything went smooth from the day of purchasing to the day they delivered. Great thing was they were a little early and they delivery guys helped me get my other couch out.

Terry Wendt

19:45 26 Aug 18

My wife, Ann, and I had a really good experience at La-Z-Boy. We were looking for bedroom furniture and had them come to our house to take some measurements. After they took the measurements I had them check out and measure another room that we are planning to use as an office. Later we met back at La-Z-Boy and they had a presentation set up for us and our son. They showed us his bedroom on a tv screen and the different ways the furniture could be set up. We figured out several different options and then decided to make an appointment to come back the next day after sleeping on it. We also picked out furniture for the office. The folks we worked with are Linda and Billie and they were just great! They really helped us find what we wanted and made sure it worked in our space before we ordered it. They were even able to show the colors that the walls will be painted in our rooms which helped in picking fabric color.We are so pleased with the process that we’re having them measure another room tomorrow so we can order a sectional sofa. Thanks Linda and Billie!

Kylee Mana

22:53 11 Oct 18

We enjoyed our trip to La-Z-Boy. Ended up ordering exactly what we were looking for. Our sales rep was exceptional and made sure we had all the details. We even customized our loveseat with ease. We cannot wait for our delivery.

Theresa McTier

15:17 11 Feb 19

We were greeted warmly when we entered the store and asked if they could help us with anything in particular. When we expressed what we were looking for, we were graciously taken to the area where our furniture was on display. The whole time we were there, our salesperson listened attentively and showed us all our options, including the option to finance our purchase if needed. We felt like valued customers and left believing that all our needs were met.

Stan Price

20:51 03 Feb 19

Excellent, professional customer service! The gallery is well stocked with display items, and questions are answered thoroughly. The purchasing process is simple and every option is explained in detail. I don't like shopping, but this was a pleasant visit.

Katie Miles

20:11 10 Dec 18

We had the BEST experience at La-Z-boy in Evans, Georgia! Reba was our sales associate and she was absolutely amazing. She listened to what i was looking for, recommended in my price range. My husband can be a little picky and want exactly what he wants right at that moment. She had a designer join us to please my husband and myself on the proper colors , she made some quick calls to make things happen on my husbands time frame ( meaning same day!) she gave us a discount without asking and followed through with us until we walked out the door. It is worth every penny we spent! My husband is pleased and when Daddy is pleased, we are all pleased!! Thank you La-Z-boy and Reba!! Merry Christmas !

Dottie Turner

20:49 27 Nov 18

We just purchased 3 chairs from La-Z-Boy Furniture Galleries in Evans, GA. We found the three pieces to be the exact style and quality for our needs. Kaye, the salesperson who assisted us, listened to our likes and wants and from that seemed to know the right pieces to show us. She was able to answer all of our questions without pressuring us to make an immediate decision. When we contacted her with our choices, she willingly went the extra mile to meet us there on her day off to make sure we got precisely what we wanted. It was a great experience, not just because of the quality of the product, but also because of Kaye’s depth of product knowledge and her superior customer service. We will certainly visit La-Z-Boy again for our next furniture needs.

Tim Zinn

23:28 10 Feb 19

Great customer service. High prices raise my expectations on what the quality should be and how long it should last. Now await the delivery. Placed an order for 2 pieces and not sure why was charged for 2 separate deliveries... Was told could have had it sent to the store for us to pick it up but there was not much of a reduction in the cost.

Buff Waters

22:58 12 Feb 19

Excellent buying experience. Our salesman Joe was not pushy at all. We were free to roam and make our own selection and not be pushed towards the most expensive stuff. He listened to our needs and guided us accordingly

tammy gregory

14:22 20 Feb 19

Kaye was our retail specialist she allowed me space to figure out what I wanted and needed out of 2 recliners. We kept in contact and worked through options. Discussing final financial options was smooth. She discussed my responsibility in taking care of the recliners

Michele Mcleod

20:21 27 Feb 19

We were promptly greeted when we came in. Our saleswoman was Linda Parker and we couldnt have asked for a more knowledgeable and professional person. She made our selection process fun and easy. We would definitely recommend her to anyone shopping for furniture.

James Goodman

16:06 16 Mar 19

The salesperson was great. Showed me every option available. A bit pricey but you pay for quality. My recliner was a custom order so I'll have to wait about 4to 6 weeks. I'm sure I'll be happy.

Wayne Gill

20:25 29 Mar 19

We had a great experience with our Lazy Boy salesperson, Kay, at your Evans, Ga location. She was very helpful in showing us the different recliners and helping us to find the 2 recliners that met our needs. Your product is superior and your staff is the best. I highly recommend you to all my friends.

Norman Smith

23:23 12 Apr 19

The staff, specifically Kaye, was very attentive and helpful. She was not pushy at all. I haven't settled on a living room set yet but because of the service they are high on my list. Prices are kinda high but the furniture is high quality.

Tracy Hosmer

19:15 22 Apr 19

We have been working with Kay for a couple of months regarding furniture for our home currently under construction. When we were ready to order furniture, Kay, and Jake from the design team came out and measured our new home, and were able to help is choose our fabrics and layout. They were a pleasure to work with. So helpful. Would highly recommend their services.

James Yeakel

21:24 23 Apr 19

After we browsed the showroom, Kaye filled me in on all of the details such as fabric choices, cushion options, furniture leg choices, area rugs and other items such as warranties. She was very knowledgeable and helpful as I narrowed down my choices. Kaye and Jake then visited our home and took measurements and pictures of the room we are totally redecorating. In our follow-up meeting they used a CAD program to show us both birds eye and floor level views of their recommendations so we could see how everything would fit in our family room. We made some minor changes and ended up with a perfect choice of upholstered furniture, coffee and end tables, lamps and area rugs, all of which complimented each other quite well in both design and color. All of this in a not particularly large family room with very dated furnishings. I would recommend Kaye and Jake to anyone wanting to completely upgrade a room or even choosing just a few pieces.

Larry Tyndall

21:31 26 Apr 19

I am awaiting for the experience to be fully over with getting my items delivered. The buying process was good. I did not feel rushed as I think I bounced from couch to couch the whole time. Thanks for the kindness.Edited: This should have came way earlier. I recieved all my items within the appropriate time.

Josey Coles

19:24 28 Apr 19

Tia was amazing throughout the process of choosing furniture. Returning several weeks after our initial visit, she not only remembered our names but also what we were originally interested in. The room designer (his name escapes me right now) was absolutely amazing and so extremely patient with us, as the like with Tia (she even moved around tables and rugs next to our pieces so we could invision it!!!). They made sure our furniture properly played into the configuration of our home and it legitimately felt like their first priority was our satisfaction- not to make a sale. I could not speak more highly of this location, Tia and the designer.

KC Delorge

19:18 01 May 19

Needed a recliner due to a car accident I was in and a couch or bed didn't cut it. In my la-z-boy I am able to sit comfortably and relax as I recuperate. Thank you for the fast service and outstanding product.

Ginny Marshall

11:39 02 May 19

I had a great experience with the sales staff & design team. They came to my house, measured my space and listened to what we were looking for. We met in the store a few days later and were shown a few options. The staff were patient and re-worked their plan based on what we liked. Very professional and friendly! We now are waiting for our beautiful new room to arrive!

Walter Young

17:31 20 May 19

Sales person was perfect for the way I shop. She gave me time to roam, but close by when I had questions. I was on overload by the time I narrowed my choice down.She provided me with her schedule and contact info. I returned the next day. My same sales person was very helpful selecting fabrics, the followed me to my house with her manager with samples. Both of them gave me great ideas for my living room.I returned to the store with the two ladies and made my purchase.In the past I have bought three sofa bed’s, three recliners for my parents, a side chair and now a recliner for myself.Thank you great service and a great product.

Michael Jacobs

20:49 26 May 19

Charlie and Billie were great and helped us find the right pieces in the right color to replace our old furniture. Billie was an expert on matching colors and Charlie Was an excellent pert on models and dimensions etc. A great team that was incredibly helpful in our decision process. I highly recommend Lazboy and the great staff at the Mullen’s Crossing store.

Susie Hartz

19:31 31 May 19

Our salesperson was delightful, helped us find exactly what we needed, was efficient and very informative. The chair we found is perfect for our needs. Sturdy and big enough to accommodate my 6’2” husband, and stylish enough to fit in with my decor without looking stodgy and old fashioned. Couldn’t be happier!

lynda allen

22:23 16 Jun 19

Joe, at the Evans, GA La-Z-Boy Store, has helped us select furniture for several years. He is very knowledgeable, very helpful, and he obviously loves what he does. He represents the company well. We have bought quite a number of pieces of furniture and never been disappointed. High quality furniture from a high quality store equals happy customers ...us! 😊😊

Priscilla Crisler

21:37 28 Jun 19

Joe was awesome! He never seemed rushed and really took the time to make sure I got exactly what I wanted. Great products and the best customer service. I'm one very happy customer.

Ashley Stokes

19:28 09 Jul 19

We had the best experience choosing our furniture. The person helping us was patient and extremely helpful. It was the best customer service we have had in a long time. She made us feel welcomed and helped fit our needs. Beautiful store, excellent service. I’m shopping here for future items.

Becky Moon

23:42 24 Aug 19

Samantha, my sales associate was fabulous. I had a very pleasant experience and purchased a lift recliner and am going back tomorrow to purchase another very cool chair

Craig Schlachter

19:18 27 Aug 19

I was amazed at the different fit of the chairs to your body to get super comfortable. Endless options to get the chair you want. Definitely didn't have to settle and got the chair I wanted. I was in my construction clothes and wasn't turned away like I couldn't afford a chair or was too dirty to sit on the furniture. Great buying experience over all. Very well built solid chair.

Craig Schlachter

19:18 27 Aug 19

Priscilla Crisler

21:37 28 Jun 19

Joe was awesome! He never seemed rushed and really took the time to make sure I got exactly what I wanted. Great products and the best customer service. I'm one very happy customer.

John Duncan

19:27 03 Sep 19

Professional, friendly, courteous staff. A pleasure to work with. (8/2015)* I wanted to surprise my wife with another piece for our dining room, and Joe Mandarini was awesome to secure the item and have it delivered for Christmas. My wife was surprised and thrilled to have a place to display our China. (12/2018)**Another great experience and we are very happy with how professional Joe Mandarini handled our requests and responded to our needs. I emailed Joe and he immediately went to work and was prepared when we arrived. Quick. Simple. Efficient. Effective. Awesome! (9/2019)

jenahin

19:26 05 Sep 19

My only regret is I haven’t been purchasing my furniture from La-Z- Boy all along. Just from “test sitting” we realized the quality is so much better than what we have purchased in previous years. Our sales consultant, Latasha was knowledgeable of all of their products and helped us find exactly what we were looking for. She also explained their warranty in great detail and also helped us make the right decision on the pet warranty for our four legged kids. We will definitely shop La-Z-Boy for all of our future furniture needs.

John Williamson

20:19 16 Sep 19

La-Z-Boy had such a large selection of different types of rocker recliners that allowed us to select the right one for our needs. They also had a large selection of different colors and patterns to choose from that met our needs also.Joe Mandarini also had great knowledge of the selection of recliners to help us in the buying process. He Helped us through the purchase and answered all of the questions that we had with the warranty process and how the delivery of our recliner would be. Thanks again Joe great job.

Linnea Bickford

23:02 19 Sep 19

Normally I don’t care to have a salesperson look around the store with me, but Kristen was very helpful and kind. Made suggestions without being pushy, and made the process pretty easy. I ended up appreciating her!

Angie Seymour

19:19 22 Sep 19

Excellent service! Billie and Joe were excellent in understanding my needs and delivering just what I was looking for! Their customer service is second to none. I will definitely think of them first when I need furniture again.

Tom Stoddard

19:23 06 Oct 19

All the staff at La-Z-Boy in Evans Georgia were very friendly and very helpful. My sales associate Tasha Henderson was extremely helpful with my selection of a recliner. Jake in design was also very helpful in me selecting just the right fabric to cover the chair. I would certainly recommend this business to anyone who's interested in Quality Furniture and good customer service.

tanya githens

22:25 11 Oct 19

Linda was a great asset to my buying experience. I knew what I wanted and she directed me to the side of the store I should look. She checked on my sister and I, answered questions however she never hovered. My partner lives in Virginia and we are furnishing a house in SC also which can be difficult by phone, once the couch was picked out Linda was a trooper to help me pick out the perfect navy I wanted. I found the absolute compliment swatch for my throw pillows and our amazing couch was born. Linda worked hard on finding every discount for me and she was absolutely amazing. I would recommend her to anyone. I felt I was shopping with a friend not someone I met twenty minutes earlier. I can’t wait to have my couch delivered and enjoy it for many years to come.

Ray O'Keefe

19:13 25 Oct 19

We had a great experience at the Laz y boy store. Our salesperson, Reba, we very helpful. She worked with us to find the best possible fit. Her manner was helpful and not hard sell. She made us feel that she cared about us personally. Consequently we were able to take the time we needed and get the thechairs that will meet our needs

kathy herlo

21:46 10 Nov 19

This will be our second La-z-boy couch. The staff is top notch, patient, willing to let you roam without being pushy. They work with your budget, you style and your space to make sure you get furniture that meets both form and function.

Jerry Spencer

20:18 30 Nov 19

Having owned 2 La-z-boy rocker recliners for 20 years now, we wanted to update. We received excellent service, purchased exactly what we were looking for at a price that we were expecting to pay. Exceptional sales personal!

Ronald Blessing

00:19 08 Dec 19

Staff is very helpful. They show me a whole Lotta stuff help me pick out 2 recliner and matching cover material. I enjoyed my experience a lot I’d recommend la Z boy to my friend.

Bill cobb

20:16 14 Jan 20

Wonderful staff; so very friendly and patient. They seem to greet every customer on arrival. We worked with Reba Vaughn during our first and second visit. She was informative and most helpful. If you shop this store in Augusta, be sure to ask for her.

Michelle Hadden

20:27 19 Jan 20

Joe was extremely informative. He knew just which recliners would be best for my height, which is very short. He was patient and explained the different options in a manner that helped me make my decision on which recliner would best fit my physical need and color & decor style. I'll definitely buy La-Z-Boy furniture again in the future. Far exceeds the other brands I looked at prior to my final purchase decision. Thanks Joe!

Elizabeth McLeod

20:26 16 Feb 20

We had excellent service from Tia who was helpful and efficient. The only reason I gave four stars instead of five is because they would not let me check out fabric samples to take home for an hour, even leaving my credit card. Tia actually followed me to my house with the samples. If she had not done this, I would not have made a purchase.

Rosalind Lockhart

23:13 18 Feb 20

Ms. Kristin Butler was our sales assistant and she far exceeded any expectations that we had. My husband is handicapped and I mistakenly left his walker at home in Aiken, SC. I looked at recliners but thought Joe should sit in it since it was for him. This very sweet person went and got a desk chair with wheels and arm rests and pushed it outside to bring my husband inside. She pushed him around to look at different chairs. We bought a leather recliner from her. I want to thank her again for her kindness to my husband and going above and beyond for her customers. She gets an A ++++ from us. We were so humbled by her pure from the heart kindness. I almost broke out in tears when she went and got him and she treated him with such kindness.A visit that we won’t forget. Thank you for having such a genuine do all I can for my customers employee.

Jose Peralta

18:47 21 Feb 20

Just went to look around, sales associate approached us immediately, was extremely helpful, and friendly. Patiently waited while I tried almost every chair in the store. Answered all our questions. No pressure to buy, just gave us a card with their info and a price on the chair we were most interested in. Overall, great experience.

Brenda Yockey

15:37 28 Feb 20

We were greeted immediately and Kaye listened to all our needs. She did not try to push anything and was so helpful with ideas. Once our selection was made she was very thorough in completing the sale and setting expectations regarding delivery. She also took time to explain how to maintain our purchase. Excellent experience at LaZBoy.

Karen Cardullo

22:53 17 Apr 20

We were very happy that a sale associate was able to make an appoinment for us to come into the Show Room in Evans, GA. Kristen was very patient with our trying several recliners and making a decision in regard to that. There were quite a few questions that she would ask us such as fabrics, size, fit, value, and financing. Very please with her service and can't wait for my new chair to come in

Philip Hendrickson

20:15 28 Apr 20

I shopped online during this COVID-19 quarantine. I called the store and made an appointment to look at the furniture. The staff not only identified the piece I looked at online, they found other alternatives to have me look at. When I was at my appointment, the assigned staff person was very cordial and knowledgeable. In the end I bought my online piece. All in all it a good experience.

Pamela James

06:24 04 May 20

Our sales person (Kristen) was very knowledgeable. Give us all the time we needed to look over sofas to determine which we liked best. Showroom was neat and clean and set up very nicely.

Andrew Baity

20:18 16 May 20

The Augusta Lazy Boy Gallery was so helpful this past week. Moving to the area. They help us with new living room items and since we had bought the house 2 hours prior, the design team did an excellent job of recreating the living space. Too cool to see on a big screen. Tia was most helpful as well.She knew her inventory and products. So impressed with the new styles of Lazy Boy! Ain’t your grandmas recliners for sure!! All the staff was professional. Looking forward to our new location!!!

Michael Mace

21:18 25 May 20

Tia was our sales rep. and she was cool from the very beginning. Pointed us in the right direction allowed us to look without hovering or being overbearing. She checked back frequently and asked if we had questions. We narrowed things down and Tia helped us finish the deal. You are lucky to have her on your team.

Jacqueline Willams

19:46 27 May 20

I found my experience to be very nice. The sales associate Tia, was extremely courteous , patient and went out of her way in helping me with the sale and selection.

Laurie Puryear

19:56 28 May 20

Latasha was our sales consultant. She was extremely helpful, patient, and a joy to work with. The store was clean and welcoming. It was easy to look around and find just what we were looking for.

Lia Waite

20:18 31 May 20

This has been the best experience shopping for furniture! We was just looking when we popped in. lol Wasn’t even a planned visit! I would more then willing to go back for my furniture needs in the future! The staff was friendly helpful and super knowledgeable. They went every extra mile to insure that we got the best.

Minerva Melendez

19:15 19 Jun 20

The person who helped me, Kristen, was welcoming, patient, and informative. She was knowledgeable about the product and was able to answer my questions and make me feel confident that I was making a good investment.

bambie rummell

21:25 21 Jun 20

Latasha was excellent. Not pushy at all. We were buying a rocker-recliner for my father for Father’s Day. We walked all over the store, tried many many chairs. Check out was quick and easy. Will shop here again.

GAPeach#1

15:41 27 Jun 20

LZB advertises special furnishing "picks" by Kristen (Bell). My consultant and designer were Kristen (Butler) and Jake, Evans, GA! Kristen and Jake utilized a simulated floor plan to come up with spectacular furnishings and decor to update the family room space. I provided recommendations what I desired for the space. Prior to confirming the purchases, I received numerous, wonderful simulated design layouts. It was difficult to chose one layout, but finally selected one. I am very pleased with the selections! Thank you Kristen and Jake for the superb consultation, design, furnishings, customer service, and support!!!

glenclemson03

22:40 27 Jun 20

Visit was very nice. We were helped by Linda and Billie who were both very nice and accommodating especially since we had our three children in tow. I would recommend giving this location a visit.

Heather Kitchens

16:22 27 Jun 20

Latasha Henderson was awesome. Very patient 😊. She helped us pick out chairs to match a sofa. IT IS A PERFECT MATCH. Thank you LATASHA HENDERSON!!

Fran Hawver

20:04 30 Jun 20

Audrey Smith

19:13 03 Jul 20

Ask for Reba! She’s an absolute pleasure to work with. I’m having to order from out of state because of the pandemic, but she was so understanding and helpful—even working with me from home! Buying furniture is such a big deal because these are pieces you’ll have for many years to come. So I appreciate everything Reba did for me.

Anna Dobbs

22:20 09 Jul 20

The sales lady was very nice and helpful! We were able to complete the sale via text after having gone into the show room several weeks ago. I am disappointed that it will be a month or more before I receive my chair. I know some of this is due to the recent Covid shut down but I am still disappointed.

Mike Duncan

19:20 15 Jul 20

Customer service was excellent. Two representatives worked tirelessly to ensure we were informed about our selections and understood the various options available to us. Nicely done … greatly appreciated.

Claire McCole

23:58 23 Jul 20

Our delivery of the recliner was very professional. The two gentlemen arrived in the time frame given to us. They had no problem getting into the room and setting it up. I’m looking forward to more La-Z-boy items being delivered in early September.,

Lindsey Norris-Ryer

19:39 26 Jul 20

Very knowledgeable staff. Furniture is really comfortable. Pricey compared to other chains, but quality is worth it.

Judy Hope

14:46 27 Jul 20

The staff could not have been more helpful! I needed a minor repair to a power lift chair purchased in 2015 at this store. La Z Boy customer service was excellent but I could not have resolved the issue without help from this store. Highly recommend!

Dave Shockey

19:16 30 Jul 20

We had a really nice experience at the Evans store. Our representative, Tia, was knowledgeable and made sure we felt welcome. I highly recommend shopping here if you want a quality furniture product.

Ann patterson lol

16:25 10 Aug 20

Charlie C, did a great job from the time we walked into the door to the exit. He informed us of all the recliners that was on sale. He asked what was the main thing We were looking For; I Said comfortably and he knew exactly which recliner was the most comfortable and he was right. It took us all about 30 minutes. Job well done!

Glora R

16:18 10 Aug 20

Reba was very knowledgeable & helpful. She answered all our questions & was quick providing suggestions when we were not sure what we wanted. Good job!!

Bob Kirkwood

15:58 10 Aug 20

Customer service by our salesperson was excellent. Wish we didn't have to wait 8-10 weeks for delivery. Can't review the actual furniture until that time.

Kathie Roberts

19:17 14 Aug 20

We had a great time at the Augusta Laz boy. Tía and Jake made a great team working on two family residences and no one had a clue how to pull it together from our family. Thanks for a fun process that had its challenges. When Jake showed us the furniture arrangement we selected on our own, we realized we could not properly fit it all into the room. He and Tia worked hard and we came up with a great solution. Thanks !

Garret Lipecky

19:25 28 Aug 20

Tia was very helpful & friendly, answering all of my various questions to get my order just right.

Judy Romano

19:33 03 Sep 20

When you walk in the first thing you notice is the beautiful furniture! Our store representative was Kirsten and she was wonderful! She was friendly, courteous, and did I mention very patient? Thank You Kristen! We are excited for arrival of our furniture!

Ben Hyler

20:49 05 Sep 20

Reba went above and beyond to help my mom purchase a new recliner for her birthday.

Lori Roszell

12:22 09 Sep 20

We had great customer service. Kaye was very professional and determined to help us find the right recliner for my husband. Now that the chair is home and he has been using it, it’s the perfect choice for him!

Trish Rothwell

19:42 10 Sep 20

Always excellent customer service. They pay attention to detail and help with any questions you may have about what you are looking for. I never feel rushed during my purchase process. My sales associate has great ideas and always tries to give me the best deal possible to make sure I want. Love working with the design team.

Robert Dorsey

21:56 12 Sep 20

Wonderful showroom with so many choices! Tremendous & very knowledgeable staff make it a nice experience! They are patient & helpful and have a large selection of fabrics & leathers to choose from. Highly recommend them!

Denise Ratcliff

20:47 14 Sep 20

Kristen Butler was our sales person at the Evans, GA store and she was GREAT! She was very knowledgeable about the product line and very keen to our likes and dislikes. We are looking forward to the delivery of our new sofa.

Roy Romaño

15:50 17 Sep 20

I like lazy boy furniture, you pay for what you get. Real good furniture, a little pricey.

Niki Adamson

16:48 03 Sep 20

Tia was most helpful enjoyed the store.

justin prescott

06:33 28 Sep 20

Very helpful staff. Walked us through the entire process and made it very easy to make a choice.

Brooklyn Holt

22:18 15 Sep 20

We had an amazing furniture buying experience here - a very wide selection with customizable options to find the exact look you are going for and knowledgable staff and designers to make the experience extraordinary! Special thank you to the OUTSTANDING Kaye for making our shopping experience smooth and helping us find the most perfect sectional for our new home. Kaye is most certainly an asset to this La-Z-Boy team. We intend on returning soon for all of our home furniture needs.

LaWoun Howard

19:48 03 Oct 20

Worked out the details for our new sectional. It was the best experience we’ve ever had shopping for furniture. Mrs Butler and even the staff of lay z boy were so helpful, kind, and patient with us when we was undecided. Finally got it done and we couldn’t be more happier with it. Thank you Mrs Butler and Lay z boy.

Cynthia Gray LPC

19:38 08 Oct 20

I’m very happy with the service at La-Z-Boy in Augusta GA. Kristen was a great salesperson who was knowledgeable and friendly. I have ordered a swivel recliner in a beautiful red fabric and I’m looking forward to delivery. La-Z-Boy makes excellent chairs.

Karen Pye

16:58 16 Oct 20

Shopping at LaZ-Boy was a very pleasant experience. The sales associates allowed us to look at the items we were interested in without hovering around us yet they were close enough if we needed questions answered . They never applied pressure to make a sale. Our sales associates, Samantha Moore, was awesome and I would recommend her to anyone.

Fran Hawver

19:14 18 Oct 20

Excellent customer service. We were greeted at the door, the salesperson introduced herself (Linda Parker), and after a few questions, she said she’d let us shop without her “hovering”. We appreciated that. She was very helpful, and knowledgeable. We picked out a beautiful sofa. I’m editing to say that we received our sofa, (it gorgeous) and decided to purchase another piece. We were cordially greeted again, and received the same wonderful service. I high recommend Lazyboy!

dkiller1984 Tanksley

21:32 12 Nov 20

Reba and the staff were phenomenal. Reba ensured that we where satisfied with our shopping experience and ultimate purchase. They definitely practice excellent customer care and professional service..

Brenda McCray

20:15 23 Nov 20

Linda was great. I have always purchased my furniture from La-Z-Boy and Linda has been my sales person every time. She knows exactly what I’m looking for and always give me a quality service as well as a quality product!

Elizabeth Feldman

20:12 26 Nov 20

Great service. Great prices. We were looking for a great couch. Our sales associate helped us find exactly what we needed.

john sloop

20:35 12 Dec 20

The furniture is great. The service was excellent. You couldn’t ask for a more helpful sales person. I will buy more furniture in the future.

Jennifer Moore

20:12 13 Dec 20

Sat in at least a hundred other chairs at five other stores before wising up and coming here. I immediately felt what I spent all day searching for. Don't be silly like me. Come here first.

Anita Poore

00:46 11 Jan 21

Excellent service by Reba at the Evans store. She was quickly able to identify pieces that would meet our needs. A great experience!

Bernetta Monroe

21:25 23 Jan 21

Very calm & non aggressive retail environment. The young lady that assisted us was very patient, knowledgeable and willing to support our decision making process in every way. With her help we feel our choice is the best for our home. Thank you Tia!

Brittany Carstens

20:15 17 Feb 21

If you haven’t done so, get a La-Z-Boy!!! The whole process has been so easy! We went in the store, got the best salesperson there and she did all the hard work! They have given us updates of where we were with our order along the way. We got news that our couch is ready to be delivered and we are soooooooo excited to finally have comfort when we sit down at night!! 10/10 recommend purchasing from La-Z-Boy!!!

David Phillips

20:13 06 Mar 21

Needed a lift chair same Day. Excellent service. Kaye was great to work with; and, the chair is performing much better than thought and more comfortable than assumed. Highly recommend.

Joshua Walburn

20:34 17 Mar 21

All around great experience at this store. Great selection of sofa/love seat sets including power reclining models. Fair prices too for the quality you’ll get.

Jeff Leatherman

16:26 27 Mar 21

First time ever in the store. Salesperson was very helpful and knowledgeable of all there products. We had intentions of going to other furniture stores but decided not to after going to LA. Z. Boy. Ended up purchasing a new sofa and two recliners the same day. Only problem was that one item is special order and will not be in until late fall but we decided it would be worth the wait. Will definitely be going back for any future furniture purchases.

TJ Lester

18:12 29 Mar 21

Gorgeous inventory, beautiful store and a quality professional sales representative staff that stops at nothing to help get what you desire down to the dime! The lady that helped me, Miss Latasha was extraordinary! And, as I was observing throughout the store before the deal closed with myself.... I noticed how pleasant the other staff members were! Great place to shop for furniture. I will be going back in the future!

Cristi Cole

19:17 10 Apr 21

Pam (my sales person) & Connie (Designer) made my experience pleasurable. They were extremely helpful without being pushy. The only downside to purchasing Lazyboy is that l have to wait so long to get my purchase.

Glenda Menger

19:10 02 May 21

The sales person was the most helpful and fun to work with. She was very knowledgeable and gave us plenty of options. I am disappointed with the delivery process and the fact that there is no way to get help on the weekend.

mandy pennington

10:07 02 May 21

Kristin was very knowledgeable and listened to what I was looking for. She helped me to choose two wonderful pieces of furniture that I hope to enjoy for many years to come.

Karin Payne

16:59 27 May 21

I was on the hunt for a comfortable love seat, but wasn’t having much luck. When I stopped by a La-Z-Boy store, the customer service rep (Kaye) really listened to me as I described what I needed. She pointed me to a perfect love seat for short legged people like me! Both Kaye and Joe (who helped me the following day) provided advice as I narrowed down preferred color and fabric. There was no pressure to decide quickly, no attempt to upsell, just friendly and informative assistance. I’m happy with my decision and look forward to delivery of my new love seat!

Megan G

19:21 27 May 21

Kristen was fantastic. No pressure at all. She knew every item name and fabric it came in. She was patient with us making our decisions. She was also kind.

John Cleavelin

19:08 13 Jun 21

Great shopping experience at the la z boy store. Excellent selection. Very courteous and helpful sales staff. A quality product with excellent service.

Kim Phillips

22:37 15 Jun 21

Tia Madoo was an excellent help and answered all our questions. She helped us find just what we were looking for. And something we didn’t have to wait forever to get! Can’t wait!

Faye Carter

19:34 27 Jun 21

Our experience is hardly over. We went into the show room and bought a chair. It has not been delivered. The sales girl was friendly and very knowledgeable about the products.

Connie Boswell

03:24 13 Jul 21

I of course have not gotten my chair yet as it was just ordered so will have to wait to review that in about 3 months. But if I could give 10 Stars to Tia the employee who Assisted me I would. She literally spent hours with me for 3 days making sure I made the right choice. It was critical due to my back issues and she was so friendly, patient and knowledgeable. She is a Super Star and when I make additional purchases I will be reaching out to her. Tia was not just selling furniture she was building a relationship with a lifelong customer.

Cee Drenthe

15:09 26 Jul 21

Just wanted to share that Linda the Sales person and Jennifer the Interior decorator, DID AN AMAZING JOB helping us with our furniture needs👍. Appreciate their tine and patience with us!

Carolyn Martin

20:11 30 Jul 21

Sales lady was friendly, polite, knowledgeable, and helpful. She answered all questions made helpful suggestions. At no point did she pressure us.They had a great selection of styles and colors. The prices were affordable.

Renae Toney

20:19 10 Aug 21

Great service, only chair tall and big enough for my "extra tall, large" husband! He breaks chairs from anywhere else in no time at all. His last Lazy Boy chair lasted 15 years. We will only buy Lazy Boy chairs for him from now on.

Joanne Donnamaria

19:13 25 Aug 21

Tia our sales associate was very nice and helpful to us. She shared details of purchasing our couches in a detailed manner. We are looking forward to owning Lazy Boy couches.

Linda Thompson

17:49 17 Sep 21

Charlie and McKenzie have been great. I’m planning on buying more in a couple of months but just can’t right now. They are great and have throughly enjoyed working with them.

Dottie Cooper

19:49 03 Oct 21

Samantha (Sam) was our sales associate and she was terrific! We never felt pressured and once I told her our quick timeline she immediately showed us what was available. It was quick and easy! Our furniture will be delivered soon!! ♥️

Tiffany Montaño

19:06 04 Oct 21

Kaye and the Design Team (McKenzie) were AMAZING! The process was so simple and they really took the time to put together furniture that went with my living room. So thoughtful and so easy to work with. Thank you both!

Mrs. Pope

19:12 20 Oct 21

The store expedite we had was more than exceptional and there were no issues there. The scheduling department and scheduling in general is another story but as far as IN-STORE experience I had an AWESOME and ACCOMMODATING experience.

Lauren Fore

19:19 26 Oct 21

Tia was amazing and super helpful with showing us around the store and and advising what was currently in stock. Helped us pick out a great new sectional!

Carolyn Igo

20:10 08 Nov 21

Kristen Butler is the best EVER Professional, friendly , knowledgeable , all around excellent salesperson. You are lucky to have her on staff and we were fortunate to get her as our salesperson !!!!

Amy Williams

02:16 11 Nov 21

Charlie is awesome! My husband recently had back surgery and needed a lift chair that would fit him and be nice looking. I had called around to other furniture stores and they all wanted me to come in to make a purchase. I had tried to explain to them that I’m disabled and I wanted to make the purchase over the phone. Nobody else wanted to help. Called and spoke to Charlie. He helped to identify which chair would be appropriate for my husband based on his height and did it all over the phone. He was super friendly and helpful. It did take a few days to get which is understandable, I’m just glad they had it in stock at their warehouse. Delivery went good. My husband loved it so much that when the physical therapist showed up for his therapy we couldn’t wake him! It’s so comfy he falls asleep. He had another recliner before this and he didn’t just go into a dead sleep like this. It’s an expensive chair, but been worth it. It’s much nice than any other lift chairs at the same price point. They took into consideration how it would look in a home setting and beautifully designed.

skip keiser

15:05 15 Nov 21

Our salesman Joe M was exceptional. He was thoroughly versed in the product and its features. I was almost not going to return since the prior salesperson was to say the least, disappointing. So happy we returned and got Joe. What a pleasure. I have already given his name to two neighbors who are in the market for furniture. I told them both to ONLY see Joe. Management should recognize him for his professionalism and dedication to La-z-Boy. Again, thank you Joe.

Valerie Davis

17:48 07 Dec 21

Samantha our salesperson was very helpful . She helped me pick out the pieces that would work best in my space and really listened to my ideas and preferences. Thanks so much! Very positive experience.

P McKean

21:21 12 Dec 21

Tia was very helpful and knowledgeable. We told her what we were looking for and she helped us find something we love and available within our timeline.

Cynthia Gray LPC

20:37 24 Dec 21

I’m very happy with the service at La-Z-Boy in Augusta GA. Our salesperson Kaye Rainey and a young decorator who helped us, quickly laid out a room and helped us pick a sleeper sofa and rug for our spare room. We were in a hurry and they stepped up. I also trust La-Z-Boy products for good quality.

Leslie Clark

20:11 03 Jan 22

The Sales and Designer staff at our Evans, Georgia store have gone above and beyond to assist us as we select furnishings for our new home. Kristen, our sale associate, is always very quick to respond to our questions and has really helped us along the way. Jennifer, our Design Consultant did a fabulous job capturing our style! I absolutely recommend anyone looking for furniture go here first. So much furniture is so cheaply made, but not the furniture they sell at Lazy Boy. Great furniture, great staff, and they will work with you as much as they can on pricing.

Stephanie Montoya

14:25 15 Jan 22

Outstanding customer service. Reba and Jenny were amazing in guiding us through the process. They picked up on the style we liked and helped us find really fun fabrics to make it our own.

Milano Tilellc

21:06 16 Jan 22

La-z-boy always has outstanding service, their products out last all the others. Great warrenties as well. Cant ask for better commication from the time you purchase til they deliver. Love their quality and it keeps us coming back.

Daisy Cortes

22:39 04 Feb 22

I had a unique experience on my visit to La-Z-Boy! Miss Kristen Butler made my day! She took me through the process of choosing the right ✅️ furniture for my needs, listening with patience, knowledge and understanding. Her kind and soft-spoken nature was the key to making me feel at ease, and that I was at the right place. I left the store with the conviction that I will be happy 😊 with my purchase. A+ to Ms Kristen!

Joan Page

20:29 04 Feb 22

We had excellent service at La-Z-Boy, in Evans, GA. Kristen Butler, our Sales Consultant, was extremely knowledgeable, kind, and helpful. We are very pleased with the furniture we purchased. I highly recommend Kristen and this store. Thank you very much!

Joanne Donnamaria

21:00 07 Feb 22

Tia our sales associate was very nice and helpful to us. She shared details of purchasing our couches in a detailed manner. We are looking forward to owning Lazy Boy couches.We received our 2 couches and love them. So comfortable!!!

Rachael Mantle

20:23 06 Mar 22

Super-oriented attention to the customer at hand. Ignored outside distractors such as the salesman that was intent on "bagging us." Made useful recommendation tips that assisted us in purchasing said furniture. All in all I rate this sales associate a 5/5 in consistency with quality, care, and "sticktoitiveness!"

Molly Wright

21:26 16 Mar 22

We had a wonderful experience! Kristina was not pushy and didn’t overwhelm us with options. We are very pleased with our service!

Linda

19:24 18 Mar 22

Our sales person Kaye is amazing! She is so knowledgeable about the Lazy Boy products! She was very attentive in our desire to find the right recliner and also very personable as we considered style, decor, and the right match. We can’t wait to get our recliner! Our only disappointment was having to wait til summer to receive our chair.

Tammy Bragg

19:08 20 Apr 22

Kristen is wonderful to work with. This is the 2nd time she has helped me with a purchase. I would use her again and highly recommend her.

Debora Forrester

00:20 25 Apr 22

Kristen and McKensey did a fantastic job and were wonderful to work with. They listened to our wants and needs and shared some wonderful designs. We were very pleased with our experience.

Steve Baggett

14:50 06 May 22

Best furniture store around. They just remodeled there showroom and it's amazing. Customer service is top notch

Judith Easters

19:21 07 Jun 22

The sales people in Evans Ga are great. They take all the time you need and are right near by to help you if you have any questions We have been buying La-Z-Boy products for years. It does indeed last.

Susan Bland

20:25 20 Jun 22

Tia was a great sales person. Very helpful, patient and quite personable. Lots of chairs to choose from in all kinds of fabrics!

Rica Schwartzkopf

19:06 27 Jun 22

The staff is super friendly and knowledgeable. We found exactly what we were looking for and the sales person and designer will ensure the correct configuration of the sectional that will accommodate the space in our living room. Will definitely recommend Lazboy to my friends and family!

Michael Wells

19:59 01 Jul 22

In store purchase was pleasant and professional. In stock items scheduled the same day for delivery in 4 days. Great service.

Carolyn Ganus

19:16 10 Jul 22

Kristen Butler took all the time we needed to decide on a recliner purchase I had recent back surgery and appreciated her knowledge and suggestions as to exactly what I needed Looking forward to sitting in my new recliner

Deb Agnew

19:15 16 Jul 22

Reba was the first person to greet us. She was pleasant and accommodating. She gave us basic information about the product in which we were interested and let us have some space to discuss our options. She came back to introduce us to her designer Mackenzie and explained the in-home visit to measure and research. We agreed and made the appointment for a few days later. Reba and Mackensie arrived on time and took only minutes to measure and photograph the room. When we returned to the store they were waiting with a vibrant visual presentation of suggested items and accessories. We were so pleased with their preparation and responses to our input. I am so pleased with the entire relationship and will certainly recommend La-Z-Boy Augusta to friends and family.

Fran Speering

19:07 17 Jul 22

I worked with Mia who was patient and kind. I sat in every power recliner. It took me several trips to finally decide which chair was right for me. Never once did she rush me for a decision:

Paddy Seigler

20:03 21 Jul 22

We were very pleased with our experience at this location in Augusta, Ga. Our sales person was very knowledgeable and helpful. We ended up special ordering two recliners. We can’t wait to get them in our home. We were pleased with Kaye Rainey helping us with our purchase.

Karen Willis

19:01 26 Jul 22

Everything about my experience with Lazy Boy was tremendous! The salesman kept us up to date on the progress of my order and the delivery team were very friendly and professional and did a great job. Very happy with my new chair!

Vickie Puckett

19:07 12 Aug 22

I had a WONDERFUL experience at the Augusta store with Samantha Jones my sales consultant. Went in 2 days in a row before making a decision which she helped out GREATLY!!! She offered suggestions when I was stuck between 2 different choices, told me the things she thought would be important to me. She was VERY patient, kind and Put NO pressure on me whatsoever. I hesitated going to a La-Z-Boy store because I thought they were so much more expensive but with their sales and their quality including their lifetime guarantee they were not out of line with their prices at all. Wonderful experience 👍👏🏻👍

Donna Mann

12:10 17 Aug 22

Very friendly atmosphere. Kaye was very attentive & patient with me in looking for a recliner. She also wanted to make sure I found one that fit my body. Once I purchased the recliner she explained thoroughly how to care for it. Great salesperson👏 The show room was lovely.

Darius Davis

19:16 17 Aug 22

Linda was fantastic, got exactly what I wanted with all the bells and whistles. My first every Lay Z Boy and can't wait to enjoy it. She explained everything found the perfect fit for me and took the time to explain the purchase and company. Thank you for a fantastic experience

Steve Baggett

19:01 05 Sep 22

Best furniture store around. They just remodeled there showroom and it's amazing. Customer service is top notch

Rachel H

19:35 05 Sep 22

Joe was a pleasure to work with!! He was extremely professional & knowledgeable and made our shopping experience very pleasant! Highly recommend him if you need guidance purchasing anything at LaZboy!

Gwendolyn Fryer

19:00 06 Oct 22

It is always a great experience to shop with Linda at LaZBoy Furniture Gallery. She is a dynamic sales person and very personable. I find just what I’m looking for and I feel she has my best interest at heart. I love the furniture and the outcome of my selections in my home.

Debra Lembo

16:44 21 Oct 22

I was very surprised by the versatility and options available. I never walked into a La Z Boy before this. I’m in a brand new apartment and was looking for some comfortable sleeping arrangements for my guests. I ordered 2 full size sleeper beds, with the best mattress available- Slumber Air for both of them.Special ordered I have to wait 2-3 months.But I’m sure the wait will be worth it.

Barbara Doughty

21:40 23 Nov 22

We recently spent a lot of time at the La-Z-Boy showroom deciding on which recliners to purchase. Linda Parker was awesome to work with. She was very professional and very patient with us. All the choices and warranties were fully explained. We feel confident that our choices will be just what we wanted when they arrive. Highly recommend!

William Vaught

20:12 25 Jan 23

We were extremely satisfied with the service we received in helping us with exactly what we were looking for. Linda Parker greeted us when we came into the store and assisted us to find just the right sofa and loveseat. She was very knowledgeable of what La-Z-Boy had to offer. I don't think we could have received any better service!

Nancy Morris

20:04 28 Dec 22

I really appreciate all that Linda did to help me. She was extremely patient, knowledgeable, and personable. I wanted a certain kind of fabric, and she helped me pick the best one for our house. I can't wait to get my La-Z Boy recliner!

Carole Prescott

21:04 07 Feb 23

Or sales associate, Charlie Creech, was wonderful. I explained to him that I wanted to purchase an electric recliner for my grand-son-in-law who has just been diagnosed with a rare type of cancer and is having difficulty sitting and lying down. I really appreciate that, not only did he help me choose the right type of recliner, he did so patiently answering all of my questions, and without pressuring me to purchase. Because I wanted to give Patrick the chair as soon as possible, I opted to deliver it myself. When setting it up we couldn’t get it to work so I called to see if he could tell me what I may have been doing wrong. Instead, he and another associate immediately came to the house to fix the problem. To me, that was above and beyond their duty. It meant a lot to me and my grandchildren! I cannot speak highly enough of these two gentlemen! I will definitely tell my friends about my experience and encourage them to shop in your store.

Catherine Evans

17:33 02 Feb 23

I felt welcomed the minute I walked through the door! My salesperson, Linda Parker, was very helpful and knowledgeable about the furniture. She made my purchase go so smoothly! Will definitely shop here for future furniture purchases!

Melanie L

15:03 15 Jun 23

I purchased a sofa, recliner, and mattress having the best shopping experience I’ve ever had. Kristen and Jennifer are professional, knowledgeable, and friendly. I used Lazyboy’s design technology which allowed me to visualize how, on a big screen, furniture placement and different fabrics would look in my home. I have not yet received my custom ordered furniture and can’t wait to experience the Lazyboy quality they are known for.

Stacy Lewer

19:42 01 Jun 23

This is our second round of living room furniture from La-Z-Boy. After moving to a new home, we realized our first couch and recliner just did not work in the new space.We made a visit to the showroom in Evans, GA and worked with Tia. She was the perfect person to help us pick out our newest couch and recliner. Be sure to ask for her!Next, the decorator will be making a presentation for accessorizing our room. Can’t wait!

Elizabeth Rice

22:25 03 Feb 23

I went to my local Lazy Boy for a chair for my elderly father. Joe, helped I me find the perfect chair in a short space of time! The selection was great and so was my sales representative Joe. He helped me narrow my decision with thorough info about each chair’s differences. Love my Lazy Boy!!

Nick Maio

20:18 15 May 23

Always above and beyond in customer service. Kristen is our usual salesperson but we were assisted yesterday by another fantastic associate. Both incredible. Thank you for your excellent help!

Nancy summers

20:34 04 May 23

Wonderful experience. Understood what I was looking for, took me right where I needed to be, offered programs we had no idea they offered, the patience she showed was amazing. We plan to buy all our furniture at la-z-boy. I would highly recommend this store for all your furnishing needs.

wonda beasley

19:05 21 Jun 23

Salesperson was wonderful. No pressure. Let us look and did not push us into a decision. He was so helpful. We did purchase and will do so for any future needs.

Hart Foreman

19:05 25 Jun 23

My consultant was amazing. She helped me find the perfect nursery recliner.

geoclyn Williams

01:30 01 Jun 23

Positive experience. Linda was very professional. She and the designer answered all my questions and concerns. They provided a number of choices for pieces I was interested in.

Jerry Humphreys

20:33 26 Jul 23

Samantha was knowledgeable, professional, and very pleasant. I have always purchased La-Z-Boy furniture for my den and living room needs because of the selection, quality, and post point-of-sale customer service.

TC Yarman

17:25 02 Aug 23

My experience from beginning to end has been nothing but exceptional! It started at the store with Kaye Rainey assisting us on our sectional selection. We received a credit so we were able to come purchase other items and have an interior designer show us what items would look like in our space and/or assist with setting the space up. Jenny was the designer that would show me what my selections would look like on a big screen. The delivery crew for the couch and table were wonderful. The work ethic, professionalism and kindness from beginning to end was honestly so refreshing.

Katie Weiser

20:37 03 Aug 23

Awesome and creative sales (Kaye) and designer (Jennifer) team. Knew exactly what to select for furniture, fabric and area rugs. Came out to the house and brought samples and were able to photoshop into my rooms to see how it would like with these new pieces. The process is both time saving and easy. I highly recommend La-Z-Boy.

Haschker Michael

16:00 21 Aug 23

We had a very specific set of requirements shopping for a new sectional sofa. After visiting 7 different furniture retailers, we realized that we needed to work with a store that could build a sectional to our specifications without having to compromise on size, configuration, color or material. LazyBoy met our expectations and worked to meet our goals. Tia was exceptional in providing customer service, explaining the process and meeting budget. Thank you LazyBoy Evans GA.

Deborah Maxson

19:27 05 Sep 23

Great service. Chase was very through, attentive and answered all my questions. I appreciated his professionalism, politeness and friendliness. He helped me find the chair for me. Great store as well. Very clean, cool and furniture spaced for easy access and sampling. Perfect experience, plus great prices at the labor day sale.

Laura Luna

03:14 12 Sep 23

Kristen was so helpful and always quick to answer questions and work with our style. Haven't gotten my couch so can't rate that yet. Will do when it arrives.

Sharon Renner

17:00 03 Oct 23

I really appreciated working with Tia and with Jennifer. They were friendly, listened to my preferences on color and style and now I am looking forward to having a new updated family room.

Linda Boland

19:48 18 Oct 23

I was impressed that Linda P. quickly found my furniture invoice from 2020 which made it possible to purchase a new ottoman to match my old sofa using the identical fabric. Wonderful customer support!

Lindsey

17:23 13 Nov 23

Wonderful quality, only thing I would change is the way they push the in home designer. We would request it if we wanted it, it felt a bit pushy. Other than that our associate was wonderful and knowledgeable. I am absolutely pleased with my new La-Z-Boy.

Lynn Black

23:00 14 Nov 23

Cash spent a long time helping me find the best fit of a recliner for me. I have mobility issues and he was so patient and kind to help me. He also was very quick to pick up on my choice if style and made excellent suggestions. It was the best shopping experience I have had in a while. Highly recommend.

T W

21:02 24 Nov 23

Very Nice Quality Furniture Bought A Couch & Love Seat On A Black Friday Deal

Jackie Cira

14:41 25 Jan 24

I recently purchased my living room from Lazy Boy. I had a super experience. Reba was my sales person and was fantastic. Jenny was the designer and they both came out to my home and made suggestions. The delivery guys were absolutely great. I will definitely be going back to them.

Brittney Brown

17:47 28 Jan 24

My experience inside of La-Z-Boy was unforgettable. Kristian at the grovetown site in Georgia was amazing. She showed me a variety of recliners, and took time to listen to what I wanted. She outlined detail's about the recliners, and showed me full use of the furniture . After some time she helped me find the perfect recliner for me! I am so happy with my purchase! Thank you!

Louise Coleman

20:23 31 Jan 24

Kristin, in the Evans, GA store was a wonderful representative to work with. She was very knowledgeable, patient with our decision making process, and checked in with us just enough to be helpful but never pushy.

Kim F

14:43 09 Feb 24

I am so in love with our new Sofas! They feel so luxurious and are extremely comfortable. I can't even describe how happy I am, specially after the major fail we had with our last sofa purchase a couple years ago (with another major furniture store, who will never see us back again).The customer Service at La-Z-Boy was outstanding, none of us likes to feel pushed by sales people (I am one as well), and that was not the case here. She was very informative, relatable and let us do our own thing when we needed to think or try out different sofas.I love that they offer design appointments in your home! I am so glad we did that, that process sure helped picking out the right sofa and the right carpet.La-z-boy - you have a new customer for life! I am impressed with the quality, pretty sure this couch will be my couch for many, many years. :)

Kim Frazier

18:59 01 Mar 24

Jon Henke

17:19 11 Apr 24

We had a GREAT experience buying some new furniture at La-Z-Boy in Augusta. Our salesperson Teri was very attentive to our needs and our designer Jennifer was so easy to work with. We really enjoyed the shopping and designing experience and look forward to receiving our furniture. We WILL do business with this store again. Thanks very much and JOB WELL DONE!

beverly marshall

17:00 13 Apr 24

My shopping experience was a pleasure. The sales personal Terri was very friendly and personable. Through the grapevine I’ve heard good and bad comments about Lazy Boy with that being said my experience was very good . Now my hope is to trust them to stay behind their product .Sincerely, Beverly Marshall

terry lunceford

13:10 01 May 24

Was greeted with a friendly welcome upon arrival. Sales rep was professional, knowledgeable of product and availability. Thoroughly covered all the details concerning product and purchase. Have purchased in the past. La-Z-Boy products are the best and customer service is amazing!

Kim Earles

00:43 04 Jun 24

Joe was an excellent salesman. Knew his recliners and showed our daughter the ones that he felt she might like. While showing her, I sat down in a chair that I fell in love with. Our 1 purchase turned into 2 purchases! Thank you Joe for all of your wonderful customer service.

Thomas Rankin

00:21 10 Jun 24

Kristen was a joy to work with. She assessed our needs and guided us to exactly what we wanted, at a very reasonable price. We were impressed with her knowledge. Thank you, Kristen

Dom Sutton

01:46 17 Jun 24

We had a great experience working with Tia and Jenny on selecting furniture for our living room. Through their effort (and patients), we were able to select the right furniture to meet our needs. Now La-Z-Boy ain’t cheap; however, we were able to select the style and finish that we wanted without settling on whatever is on the showroom floor. So now we are exercising patients as we wait a few months for our furniture to arrive.

Charleston, SC

4960 Centre Pointe Drive
N. Charleston, SC 29418

Phone: (843) 553-8070

Google Rating

4.5

Joshua Widener (lutzistdermann)

4.5

chris long

19:13 07 Oct 18

We walked in with no intention of buying. We left with an amazing custom couch being made for us as I write this. We had been through several other stores and sat in many different couches. I knew the minute I sat down this was the one for me. Larry was a great help and the lifetime guarantee made us spend the extra couple hundred bucks. It's definitely worth it!!

Maryellen Knight

22:54 07 Sep 18

Let me just say that my husband and I were very pleased with our visit yesterday! Billy at La-Z-Boy in North Charleston is AMAZING! He was professional, understanding and very helpful on the sectional we wanted for our home! We are appreciative for great customer service and we know the new addition will be perfect! Thanks again, Billy!

travis matthews

15:13 08 Sep 18

What a great experience. Our sales rep was very knowledgeable and willing to work with us. She stayed late on two different occasions to show us a couch that we were unsure about. I would definitely return to La-Z-Boy and buy another other piece of furniture from them.

Tim Iler

20:24 20 Aug 18

I compared the chairs at Ashley furniture with the La-Z-Boy chairs and the quality difference was obvious. The La-Z-Boy price was a little higher but when you compare the difference in warranties it was an easy choice. The salesman, Nick, was very helpful. I never felt pressured during the purchase and will definitely consider La-Z-Boy for future furniture needs!

Pam Gill

16:02 12 Feb 19

My experience was excellent. I've been purchasing items for more years than I care to admit and my sales person was one of the best I've ever worked with. Debby Denny is pleasant, responsive and knows her products. She came to my house twice to help with the selection. Most of all she is very patient and fun to work with!!! Their home design service is also a huge help. Make sure to specially request Debby Denny when you visit the showroom.

Amy Malone

15:38 01 Jan 19

Needed to replace our 20 year old recliner quickly after a medical emergency would require much use of the recliner for weeks to come. Was very pleased with the selection and quality of product a available for immediate pickup or delivery. My sales rep, Christie Wilbur, was fantastic. She was informative, helpful in the selection for the need at hand, patient with the time it took to make my decision and so very kind. I will come back to her for any needs in the future. Highly recommend this store and Christie Wilbur.

Amy Speziale

19:12 08 Jan 19

Julie Corrigan was great to work with. She listens to her customer(s) and works with you from that standpoint. I would recommend her to others as well as your store. I was pleasantly surprised by the selection of sofas (I found 4 that I liked and hadn't found that kind d of selection anywhere else). Plus fabric selection was very good. Looking forward to getting my new sofa! Thanks!

Roger Elliott

01:49 19 Oct 18

Sales process was convenient and smooth, to include choice of a custom fabric for Queen Sleeper Sofa .. Sales communication responsiveness by sales rep named Karl Team was professional and vigilant. I phoned a day+ ago roughly 3 weeks after order entry + left a message. I requested an updated delivery forecast. Suggested he could email me if he preferred. He did so.- - - - -Queen sized sleeper sofa delivered .. Absolutely gorgeous with excellent handiwork, stitching and the custom fabric is beautiful. Very happy with the Lay Z Boy product. HIGHLY RECOMMENDED !

Jessica Wilds

14:37 05 Dec 18

Billy Palacino helped me pick out a couch fro La-Z-Boy. I was blown away by his professionalism and his knowledge of furniture. He went above and beyond to help me find a couch that would be perfect for my apartment. The couch arrived yesterday, and it's better than I even imagined! Billy genuinely cared about my needs and did a superior job helping me. I will definitely go back La-Z-Boy and ask for Billy's help in the future. 5 stars!!!!

Leslie Stevens-Messina

20:32 16 Feb 19

My husband and I are purchasing a new townhouse in Mt. Pleasant, SC. We went to Lazy Boy expecting to buy a sofa and two chairs but then we were introduced to Chelsey and Amber, two incredibly talented and patient ladies who spent three afternoons with me at the Lazy Boy design center creating a whole beautiful home. They furnished my great room, dining room, sun room, and three bedrooms with furniture from Lazy Boy, Kincaid and American Drew. It was one stop stopping at truly affordable prices. I couldn’t be happier and can’t wait to see my new townhouse with the beautiful fabrics, wood finishes and colors that they put together for me.

P. Wedge

01:37 27 Feb 19

Our sales representative, Sara, was perfect! No pressure, just very helpful in showing us different options so we got exactly the right piece. I have to admit, I was both shocked and impressed by the miriad of custom options La-Z-Boy offers these days. Don't let their limited website fool you. Their showroom is packed with all kinds of goodies & the prices are great. It's well worth a trip to the store!

Daniel Sullivan

22:19 01 Mar 19

High quality, attractive furniture; friendly, knowledgeable, and helpful sales rep and decorator. Excellent process: home visit, no strings final consultation appointment to view 3-D visualization of choices, the works. Job well done all around.

Kimberly Stoltzfus

17:09 17 Mar 19

Sara and Amber made us feel at home and not we’re too pushy. They gave us time to make decisions and gave us options based on what they knew about our style. It was crazy how much they pulled together to design our space that fit our style. They’ve been a blessing.

Julie W.

19:26 31 Mar 19

Went to the La-z-boy showroom on Centre Pointe Drive last week. It was the third furniture company I visited that day. Was greeted as soon as I walked in. I started choosing the style and fabric of my new sofa with Christie Wilbur, the Sales Consultant. She made the process so easy to do! I had not had that same experience in the other two stores that day. She gave me advice on colors of fabric. She was very professional and made it a very positive experience for me. I will definitely think of La-z-boy for any furniture need I may have in the future. And I’ll ask for Christie!

Karl Smith

21:56 02 Apr 19

I was impressed with the knowledge of the sales associate, the quality of the furniture and especially with the expertise of their in home designer that came to my home. I was especially impressed with the presentation she provided the next day at their show room and the in-home designer/sales associates patience for a cost conscience and discerning customer such as myself. I will definitely continue to shop at this LAZBOY store.

David Peters

19:27 28 Apr 19

Karl, the La-Z-Boy associate, truly understands customer service. He greeted us warmly and at no time did we feel rushed or pressured. Karl nicely presented all the options for a sleeper sofa in a manner we understood. We're extremely happy with the purchase process and can't wait for our custome sofa to arrive.

Deb Eppel

19:31 27 May 19

We recently purchased the Reese sectional thru Lazy Boy & worked with Nick Smith. I am by no means a visual person nor do I have much spacial awareness, add to that my husband is 6 feet tall I'm down around 5 foot 3 inches, usually stretched to 5'4" which means the width of the seat and height of the back both matter.....Nick had his work cut out for him! He answered each of my questions, never once making me feel silly about asking, he talked endless arrangements , made a couple mock ups, as well as a couple of different cost scenarios all the while knowing we had another sectional from a competitor that he was up against. Not only did the final choice come down to comfort, quality & guarantee but having this gentleman as our sales person was a truly unexpected bonus! If you are in the Charleston SC area & are looking for new furniture I would highly recommend both Lazy Boy & Nick Smith😊

Frank Ortiz

19:29 28 May 19

Outstanding service! They took the time to explain how La-Z-Boy builds their furniture. Explained the process and setup with a designer right there on site to pick out the right piece of furniture that would fit in our space. I love the visuals in Adobe.

Brandon Collins

21:40 17 Jun 19

We went in to La-Z-Boy just to look around and get an idea of what we wanted to do with our living room. Christina was quick to greet us at the door, answer any of our questions, and give us recommendations. We left with a much better idea of what we were wanting and ending up returning 2 days later to make our purchases. On that day, she was again super helpful and friendly. We will definitely be back to purchase more items in the near future.

Michelle Brown

19:29 18 Jun 19

Went in with no idea of what We were looking for. Our Sales associate introduced himself and said if we wanted to Browse just get back to him if we had questions ect. We had questions and he took his time with us and after about an hour we knew what we wanted. He made sure we were happy with what we were purchasing. I bought a recliner over 20 years ago and I was still in their system. That impressed me. Only had to change my phone#. Very pleasant experience with choosing our new living room furniture. Can’t wait til it gets here. 😊

Beth Bowman

20:29 20 Jun 19

After making a purchase from another store and finding out that store sold us a used chair, we were kicking ourselves as to why we didn’t come to La-Z-Boy first. Scott was our salesman, he is super nice, no pressure and made us feel like we’d been friends for years. We found a beautiful chair. Bought it on a Sunday and it was in my living room on Thursday. We can’t thank you enough for everything. We appreciate it.

Arlene Hodges

00:22 08 Jul 19

I had looked everywhere in town for living room furniture & all the other places I went, only one out of 10 options were comfortable. Walking in here was a completely different experience! Everything in this store is equally comfortable! The quality difference is very evident. Chelsey was the best sales rep I could have found! She was very patient with me, answered my 1000 questions, and actually listened to what I wanted! She made helpful suggestions and together we selected the perfect sectional and special ordered a matching recliner. We are very pleased with the customer service she provided! We are loving our new sectional and can’t wait to get the recliner & tables delivered! I can’t say enough good about her or the whole experience! The La-Z-Boy quality speaks for itself! Don’t waste your time looking elsewhere!

Paul Smith

17:17 08 Jul 19

We went to La-Z-Boy just to see what kind of sales were running. We had a set budget to spend for a new recliner for me. We had come to the store in March to purchase a recliner for my wife. She was about to have back surgery and wanted a new one with more support. Karl was our salesmen and worked very hard to get her the best deal without breaking the bank. She is very happy with her chair. When we walked in we were by Karl. We had a set budget. He looked up what fell within our price. We chose the one that I thought best suited my needs. Its very nice to work with people who listen. We will most definitely be back when we are ready to replace our couch in the den. Thank you for making it so pleasant to shop in your store.Paul Smith

Eddie Thomas

02:25 22 Jul 19

We had an awesome experience with Scott, our salesman at the La-Z-Boy store. We came in looking for a new recliner and left with a loveseat and a sofa because we got such a great deal! Great store with a great staff.

Marie Stephens

19:17 11 Aug 19

Very helpful and patient customer service. Karl went through all the options and helped me find the best configuration of sectional for the costs. Options were well explained but there was no pressure to spend more than I was comfortable spending.

Susan Payment

12:20 19 Aug 19

We were greeted promptly as soon as we entered the store and spent nearly two hours with Julie and Amber, reviewing the presentation that had been prepared for us, looking at various items in the showroom and answering any questions. They were happy to show us multiple options and we left looking forward to seeing our new living room furniture!

Brandon Collins

21:40 17 Jun 19

Jake Spell

00:28 17 Sep 19

Went couch shopping and visited a few places. None of the other couches/chairs were as comfortable as La-Z-Boy. They lived up with their reputation and weren't really any more expensive especially considering the quality. Our salesman Scott was very helpful and knowledgeable but not pushy or in our face whatsoever. He guided up though the section process and helped us pick out the furniture we wanted with the correct finish and at a great price! Great experience and cant wait for my new couch/recliner to arrive.

Robert Ashworth

19:40 03 Oct 19

I found the sales team very accommodating and experts at their trade. I think I will be very happy with my selection. However, I did find that the end bill, with taxes and extras added, was higher than I expected... I say this realizing that I had an appointment that I was out of time when we sat down with the final bill, which rushed the process. I should have asked to mull over the bill for a day or two to decide, and to compare with competitor options to be fully comfortable.

Tina Kelly

04:50 05 Oct 19

Amber the designer is incredible. She is extremely knowledgeable, very professional and has good ideas. If you ask her opinion on something she gives really good insight on things you never thought of, angles you wouldn't have considered. She's a fabulous design consultant. Chelsea was very helpful as well. Only reason I didn't give it a 5-star rating was because I understood the discounts for using the service would be more. Anyway it's been a very good experience.

Dr. Patty Hambrick

22:10 27 Oct 19

Ms. Danielle was a wonderful, kind, concerned sales person. She very carefully gave me a tour of the store, introduced me to people as appropriate and gave good suggestions for what I needed.I love the store layout and the variety of merchandise!

Marilyn Berwick

20:53 12 Nov 19

Scott and Amber are truly outstanding, helpful and courteous all the time. They address every question we have and assist us in deciding on the best look for our home. We will always return to them.

Blake Wilms

20:19 14 Nov 19

We were very please with the no-pressure friendly help we received from our salesperson Larry. He was friendly and knowledgeable and helped find exactly the recliner we wanted. We are 100% satisfied!

Julie Harrison

21:05 27 Nov 19

We are so impressed with the customer service, value, and quality from La-Z-Boy! This is our second time making a major purchase at this store and both experiences have been phenomenal. The in-home design service is the best in the business! Luckily we had the same designer, Becc, both times and she is incredibly talented. She really listened to us and accurately identified our needs and aesthetic. She gets us!!! The sales person, Nick, is a joy to work with. Helpful and knowledgeable with great follow-through. The furniture looks beautiful and is very high quality! Everything we purchased two years ago, rugs too, looks brand new. We are excited to have our second floor items delivered in a few weeks! Now we will never want to leave the house - LOL.

Michele Harber

01:56 01 Dec 19

Terry and Becc were awesome to work with. They listened to what I wanted and made suggestions that were perfect for my style. I am very satisfied with the customer service, price, and quality of the furniture. I recommend this store and Terry/Becc to anyone!

Janice Stokes

11:30 30 Dec 19

Soon as we walked in we were greeted. The salesman was very friendly and helpful in my selecting the right recliner for me. I would definitely recommend this store.

Suzanne Kindschi

00:43 31 Dec 19

All the sales persons were very friendly and most helpful. They have always had the perfect piece of furniture that I have been looking for. The furniture has beautiful colors that will readily be incorporated into any decor. And samples of material to custom frame pieces to enhance your own home.

Kevin Brown

21:57 02 Jan 20

We recently moved into the Charleston area and we were looking to purchase furniture for a few rooms. We have dreaded this as it’s always the same from furniture store to furniture store. Quick to jump on you and the salesperson doesn’t hear what you are really saying. So we braved it and went into LazyBoy and it was refreshing. Terry met us as we walked in and explained a few things and off my wife and I went. During our walk around Terry mentioned he had a designer that would be able to assist with the flow of the rooms. In Stepped Erin. She was awesome. Both her and Terry came out to the house the following day and provided suggestions. We went back to the store and reviewed the presentation Erin put together and it was amazing. Terry and Erin made a great team and my wife and I look forward to receiving the delivery and putting the house together. If you are in the market and need a great team we cannot say enough good things about Terry, Erin and LazyBoy.

Steve McCormack

15:42 07 Jan 20

Excellent service and assistance from both the sales agent and design consultant. Furniture plan worked out as planned ; the furniture looks and fits perfectly. All furniture pieces are of high quality and extremely comfortable. . Highly recommend all of their products.

Heidi Klynsma

21:34 06 Jul 18

Our realtor referred us to Billy over at La-Z Boy after we bought our house. Our first thought was that La-Z Boy was just going to be your old fashioned grandpa's recliner store but boy was I wrong.Billy was phenomenal from the moment we walked in and my husband and I were both blown away with what we saw. The floor was beautiful with a lot of upscale, quality and very modern pieces throughout. I don't think there was a leather recliner in sight. Billy was extremely helpful and personable. He didn't push us into any pieces and gave his expert opinion on some of the decor and sofas we were looking at.We were concerned about the sizes of some of the couches since we left our measurements at home but Billy scheduled us for a free appointment for him and his designer Becc to come by the house and take all the measurements. In addition, Billy and Becc laid out a beautiful 3D presentation which scaled out all the furniture in a virtual model of our living room with all the furnishings we asked for as well as a few additional recommendations. The presentation was extremely helpful as I am a very visual person and helped us make the right decisions on which pieces were necessary and fit our budget.Although La-Z Boy was a bit more than some of the other options we looked at like Rooms to Go and Ashley Furniture, the quality, comfort, and looks were unbeatable. We also received a lifetime warranty on our couch, which was definitely necessary as we went with the color white for our sofa!Overall, I would definitely recommend La-Z Boy again as well as Billy and Becc to help you find the perfect furniture for your home.(Couch, Coffee Tables, and Sofa Table were all courtesy of La-Z Boy)

Dave Bowen

19:43 12 Apr 20

the lady at the store was extremely helpful. Trying to place an online custom order was a real challenge but she walked me through it step-by-step and help me find other options that would suit my needs. I would highly recommend this store if you're looking for great comfortable furniture

Kay Oleen

20:23 22 Apr 20

Sales rep was very knowledgeable and went out of her way to show me all my options. She gathered my information in the very beginning and when I made my decision, processing everything went quickly and clearly. Thank you!

Jason Bean

19:53 12 May 20

Designers Chelsey and Rachel helped me pick out the furniture for my media room. I was very thankful to have them and excited to see the furniture in place. I would highly recommend La Z Boy furniture gallery.

Kathy Miller

00:18 21 May 20

Nick was excellent. My impression throughout our experience was that management had been moved to the floor while regular salespersons were laid off. Nick was knowledgeable, responsive to our needs, and very professional. I respect him, and we will return.

Laura Teas

19:24 31 May 20

We had a great experience shopping at Lazy Boy. The sales associate, Jhovaan greeted us as soon as we walked in the store. She walked us through the store asking questions and listening to what we wanted. She and Rachel, our designer came to our house to see our small space and designed the perfect room for our space and our style. We will shop Lazy Boy in the future for other furniture needs.

Kimberly Ryan

19:16 01 Jun 20

Knowledgeable staff knew products and option. Design services very helpful to visualize. Prices a bit higher than expected given the sale but I think it will be worth it... less times very reasonable. We will see if they meet the plan!

D Ferguson

19:12 06 Jun 20

Buying is friendly and easy. Taking delivery? Too soon to tell. Strange that they solicit reviews before fulfillment.

David Hazeltine

17:26 22 Jun 20

My wife and I had an amazing experience shopping for furniture for our new home. Our team of Scott as sales consultant and Rachel as design consultant were an absolute pleasure to work with, from the moment we stepped into the store in Day 1 through finalizing our choices and purchases on Day 2, they were pleasant, positive, helpful and patient as we looked at several choices, viewed 3D computer models of our selections within each room - and changed our mind several times. Big kudos for their commitment and passion for their work as individuals, and to Lay-Z-Boy for awesome staff training and support! We will be both to this store to work with this team again, and referring Them to our friends and family!

Laura Babcock

17:30 21 Jun 20

Great selection and service. Salesman very good and they have a design person in the store to help you design a room or house if you need it. My La-Z-Boy couch lasted 26 years and is still quite usable. I just wanted a new one. My husband used up 2 La-Z-Boy recliners in this time period. The mechanisms still worked though. The fabric and stuffing wore out. For a big man these are the recliners to get. You will not be unhappy. You will probably be amazed at how long they last.

Klm Dolby

13:13 01 Jul 20

We were very impressed by our salesperson Thomas. He went out of the way to please and spent time to make sure we were happy with our selection and let us know what to expect along the way. The store was clean and well arranged. We were happy with our experience and hopefully delivery tomorrow will go as well.

Fran Miller

19:21 10 Jul 20

Even though we weren't buying an expensive item, Larry was very attentive. He did everything he could to get us exactly what we wanted within our budget. Even we can afford Lazy Boy! We have our guarantees for life!

Pooya Niksiar

02:54 12 Jul 20

Really like how they custom the furniture for you! Loved sitting of all their furniture, very comfortable! Also very nice and friendly personnel! They are going to make my custom furniture with my selected colors and fabrics which is great they offer this option!

Shane G.

12:29 22 Jul 20

Excellent customer service during COVID-19 scare. Reps (in my case, Chelsea) used good social distancing and masks, and yet were extremely helpful and friendly. Pleasant low-pressure shopping experience!

susan fancher

22:48 06 Aug 20

I have been looking for a recliner that is Comfortable for a 5’5” woman. The one I have is not comfortable for me. The two sales personnel I worked with were very understanding and guided me toward a model that seems perfect. They then helped find a material that went well with my home decor. It was a a fun experience.

Barry Lewis

20:19 10 Aug 20

Great service. Salespeople were very knowledgeable and worked with us to get exactly what we wanted. Highly recommended.

Heidi Klynsma

01:00 07 Jul 18

Bob Atkinson

20:32 18 Aug 20

Great selection to choose from. Our salesman, Nick Smith, was very friendly, courteous, efficient, and knowledgeable . The showroom was very clean and well merchandized. The entire staff was welcoming and everyone work masks to protect against Covid.

Joshua Landi

15:32 22 Aug 20

Great store with lots of options! I came in and sat on about 50 different chairs. I was helped by Kim who was very helpful to me. If you're wanting to physically try our all La-Z-Boy has to offer, this is where you need to go.Picture are just some of the chairs I actually enjoyed.

Joe Crook

16:01 31 Aug 20

Our salesman, Larry Lawrence was very helpful and accommodating. Because of the Corona virus and my wife and I being in high risk groups, Mr. Lawrence agreed to see us in the parking lot so we didn't have to go into the showroom. We had visited the showroom before the virus outbreak so we knew what knew what chair we were looking for but didn't know what fabric to cover it with. Mr. Lawrence kindly brought us fabric and leather samples to our car and we were able to make our fabric selection. As we were trying to decide, he even went back into the store to get more samples for us to look at. Once we decided on a fabric, he explained the warranty on the fabric and the protection offered by La-Z-Boy and, when we agreed to apply the fabric protection, he went inside, filled out the paper work and brought it back out to the car for my signature. All in all, Mr. Lawrence made our La-Z-Boy experience a pleasant one.

Clifford Ryba

16:21 31 Aug 20

I immediately found the chair I wanted after giving the salesman the parameters of my desired. Then came “fun”. They worked intensely and as a team to get the financing completed that would make me happy. They never gave up and took the time to discuss and complete this. My salesman was top! He carefully yet directly approached us offering his services. He was extremely knowledgeable of the products, warranties and types. He even helped us with some “additions “ without being asked! To say my experience was excellent is an understatement! I have always loved the products and having a great experience just makes it better. Thank you for everything!

Susan Maragioglio

15:11 08 Sep 20

The sales person was great. He explained why our order would take awhile to come.Have done business with company in the past they have a great product.

trish montesano

19:31 11 Sep 20

First, thank you for allowing us to exercise our right to not wear a mask. Second, both associates that assisted us were polite, and friendly, and knowledgeable. We purchased the recliner we loved and we can not wait to receive it and enjoy it. We will be purchasing our new couch from you all as well! Thank you!!

Mike Wease

19:36 11 Sep 20

My wife and I had the best possible experience with our new purchase of an entire set of family room furniture. They took very good care and provide us the best possible price for everything we got. They were able to digitally design the space and show us exactly what and how it would be setup in the room with correct color swatches, flooring and paint. Nice job and will never buy from anyone else again after the way they serviced our needs. It was exciting to be there. Thank you La-Z-Boy!

Dana Kirby

20:11 22 Sep 20

Chelsea was great! Emailed me color photos and made ordering easy. Only hope it comes earlier than expected so my room is complete

Morgan Yeargan

21:19 19 Sep 20

Chelsey and Erin were great to work with!

Robert Wright

15:34 29 Aug 20

Amazing service!, very efficient and helpful employees 😄

Janice Israel

15:01 29 Sep 20

The sales representative was helpful and thorough in helping me with my purchase. He explained the rocker/recliner functions and what a great purchase with a life long guarantee. Very pleased!

Melinda Zegas

22:26 06 Oct 20

We had a great experience with Chelsey and the designer. They listened to our needs and desires and designed a room and made several recommendations as to what pieces would fit properly in the space. I highly suggest bringing your exact dimensions of each room and have them lay out pieces on the computer software to scale that would fit. Due to Covid the lead time is 16 weeks, which is the only negative. I’ll be back to order some additional pieces in the near future!

Alicia Cooley

22:27 03 Nov 20

David was polite and very informative! He really made our shopping experience enjoyable! He introduced himself, gave us a little info and guidance, then gave us space to wonder and look around:) Great selection of furniture and everything was extremely comfortable!

Elaine Henderson

23:14 07 Nov 20

Chelsea determined what we needed, which material made the most sense, which chair fit my body the best and then made it happen!!! Our double reclining power chair has been ordered, and we are so excited to see what arrives!! Chelsea was respectful of my husband’s long military career and that was reflected in our final price. We were very surprised how easy the choices were, as well as the financing process. We look forward to owning a quality piece of furniture that looks fabulous for years to come.

Jeff Wildes

14:29 09 Nov 20

My husband and I were greeted warmly by the salesperson, Nick. We told him exactly what we were looking for; 2 motion leather recliners. He immediately showed us the recliner showcase. He spoke with ease and knowledge about the product. He showed us the many different functions available with the motion mechanism. He showed us the matching reclining sofa. He brought out A piece of discounted fabric that would make nice matching pillows He walked us thru the rest of the showroom to give us other options. He spoke about the many fabric choices. He told us without hesitation how long it would take for our recliners to be made. We were very excited with our new family room furniture. He gave us the sale promotion discount and offered the finance options available. We left with 2 upgraded leather motion recliners, a reclining sofa, material , and 2 lamps. Before leaving we told him my husband had once owned a furniture store , and I had worked in a Lazy Boy showcase in Virginia.

Ryan Matthews

20:20 28 Nov 20

Went in the store with the specific recliner in mind to purchase. The color was not available, but the sales rep showed us a similar style recliner; which was available in the color we wanted. Purchase was simple and quick. We spent about 30 minutes in the store. Overall service was great and the price was hard to beat.

16:46 04 Jan 21

We had a very good experience here this week. Scott and Erin worked very hard to make us happy. They made sure we found what we were looking for and even did a 3D model, on the computer, of our living room to show how the furniture would fit. I would highly recommend coming in to La-Z-Boy for your future furniture.

Bonnie Matthews

02:13 10 Jan 21

I couldn’t be more pleased with the customer care we received from Rachel and David. They were very pleasant to work with and full of so many ideas as well as listening to my vision of what I had hoped to accomplish!I highly recommend this store!

Caren Machell

03:08 23 Jan 21

Lay-Z-Boy makes good, lasting furniture. Well worth the price. Our salesman was up front, showed us what was available right away & was knowledgeable. Would definitely recommend

Gloria Cyrek

21:27 31 Jan 21

Our Salesman Scott was very attentive and patient as we tried to find just the “right fit” in recliners and their store designers helped us compliment the rest of our living room purchase. The quality behind the Lazy Boy name makes every purchase worthwhile. Wouldn’t shop anywhere else! Anxiously awaiting delivery!

Ed Shaffer

21:52 15 Feb 21

This was the first time shopping at La-Z-Boy and couldn't be happier! Chelsea took great care of us. Her approach was excellent. She asked the right questions and was patient while we made decisions. Highly recommend this for anyone shopping recliners and similar furniture.

John Monroe

20:22 17 Feb 21

The Sales Representative was Outstanding. Very knowledgeable, personable, and very courteous. Explained the material, the warranty, and showed many sofas to help with my decision. Love my purchase. I would recommend Lazy Boy furniture to anyone looking. It is High Quality and lasts a long time. Scott McCutcheon is an excellent Salesman and my my shopping experience a pure delight.

Kathie Faulkner

23:24 04 Apr 21

David Donnell was a pleasure to do business with. He provided all of the information I needed to purchase a chair and confidentially answered every question. This was my first La-Z-Boy purchase. I'll definitely consider future purchases in the future. The quality and value of La-Z-Boy is hard to beat.

Leslie Basey

13:44 11 Apr 21

I had been searching for a comfortable chair that was also cat resistant, for almost 3 years. I have purchased 2 that my cats turned into a scratching post. My adult children purchased for me a chair for my birthday last year that pieces fell off and cats loved it more then me! After going to several stores some more then once I finally said I'm going to Lazy Boy. Lazy Boy chairs are so comfortable! The customer service guy (Lawrence) was so helpful with helping me find a special order fabric that indicated it was animal friendly. He also helped me with adding a swivel base to my order with lifetime warranty and 5 year cat warranty. Even though the total price of my chair was more then I wanted to spend but with the experience and knowledge of my Rep, I believe I have made the right decision to have a chair that will last me a lifetime! Thank you Lazy Boy for giving me more then a chair! Leslie

Michael Hodge

19:24 07 Apr 21

I bought the $1,500 recliner with massage and heat and my back has never felt better. I wish I had been able to afford this years ago. If you never been in a lazy boy recliner I recommend them highly

Hoyt Von Kaenel

20:37 27 Mar 21

La-Z Boy gallery exceeded my expectations during our recent shopping experience. We were looking for a replacement for our 17 year old rocker recliner. Our salesperson was courteous and professional as he took us through a tour of the gallery. We chose and purchased the perfect recliner for our home.!

Tom Wheeler

19:28 20 Apr 21

Wonderful staff. Beautiful store. The sale was uncomplicated and clearly explained. I felt like a valued customer and was treated like a welcome guest. I will enthusiastically recommend this business.

Bennett Wyse

22:11 11 May 21

We have shopped at La-Z-Boy for decades. Our salesman, 'Scott M." did a terrific job in helping my wife and me select two new La-Z-Boy recliners. The chairs are great and the delivery will be very soon. It was a very nice shopping experience. It was NOT the first furniture store to which we went (for comparison), but it was the LAST! Great selection!

gwen brooks

21:52 16 May 21

I had the most wonderful experience with the LA-Z-Boy furniture store at Center Pointe Drive in North Charleston SC. I have had the Casey rocker recliner for seven years. And, I have slept comfortably on it through three surgeries, for a month after each surgery. I will be moving from Washington to South Carolina in three months. I am in need of a new chair, and I want another Casey in a different color. They are on sale right now for about $300 off. Even though I believed no store would hold one for three months, I decided to try. I was very pleasantly surprised when the lady I talked to (sorry, I don’t remember her name) said they would be glad to hold it until my arrival. For those of you not familiar with the Casey rocker recliner, it is the only one small enough that I felt comfortable to sit on. It fits in a regular size bedroom with a queen size bed and four other pieces of furniture. It is perfect for watching television. And, it comes apart for easy transfer to a car, so there is no delivery fee.

Jonette Lupton

19:18 30 May 21

Just picked up two recliners for our home. Found exactly what we were looking for. They were in stock and ready to go. The salesman was very nice and professional. La-Z-Boy has high quality furniture to choose from. I would recommend this store for your home furnishings and would purchase other needed furniture from them in the future.

Kathleen Zellner

19:34 14 Jun 21

Great experience! Scott was wonderful and really helped us. Only negative thing is how long it takes to receive your furniture. 3-4 months for a standard “stock” order and 1 year for a custom order.

Robert Hoover

19:25 15 Jun 21

The chairs were very good looking and comfortable. The price and the service were great. The warranty is great as well. We were also impressed with the chairs’ construction. Delivery was scheduled quickly. Can’t wait to recline at home.

Louann Weidman

19:19 17 Jun 21

The sales representative Cheryl was very helpful. She made sure to understand the room I needed the furniture for and my living circumstances. She asked questions to ensure that the furniture I picked would go with what I currently have. She did not try to sell me additional pieces that I don't need. There were lots of color choices for fabric. She made sure I picked a fabric that would hold up to my cats and I love the warranty that they have. The only draw back is the long delivery which I know is not totally under their control but 12 months is a long time to wait. I really would have given them 4.5 stars if I had the ability.

Joseph Givens

19:49 13 Aug 21

David & Billie were very helpful without being pushy or overselling what we wanted to buy. They both came to our home to take pictures &dimensions and Billie created a very realistic digital views of our room with potential new furniture &options. This was extremely helpful in deciding to go ahead with completely new living room package.

Bonnie Patterson

19:26 07 Sep 21

I highly recommend your store to anyone and everyone. I bought a new rocker recliner from you a few days ago and Terry Donald was very professional and patient with me making my decision. He is a wonderful representative of your company and products.

Diane Hudak

23:06 13 Sep 21

Rachel Bigler gave a good perspective of how my furniture will look in a room with a design presentation and a 3D spatial preview. This is very helpful when making decisions on the size of furniture to purchase. John Lawton was instrumental in giving his ideas too.

Grant Chapman

04:02 09 Oct 21

I called the store to ask about 2 chairs that I saw on sale. Scott took my call and he said he would help me when I came in. Those 2 chairs didn't work for me so he showed me around. I found the perfect chairs and I was in and out in 45 minutes. Scott was exceptional. Thanks Scott from your salesperson at Summerville Ford - Grant Chapman

Keith Nell

19:23 29 Oct 21

We walked into Lazy-boy furniture in N-Chas Tanger Area on Tuesday evening. We were greeted by a young gent named Nick S. Nick showed us several sofa sets that matched what we wanted. Nick gave us time to sit and talk amongst ourselves and answered all of our questions. We left and went to another furniture that was close by but returned to Lazy-boy to make our purchase. Nick was pleasant, knowledgeable and did not put any pressure on us to buy. He listed all of our purchase options, our protection options, color options, availability options and delivery options. After the purchase Nick explained the paperwork and told us everything we needed to k ow about our warranty plans. He even provided leather cleaner and conditioner and said we get free refills. ( I think he said free)Thanks Nick!

Diana Clark

10:42 24 Nov 21

We just purchased a sofa and recliner from La-Z-Boy in North Charleston and we’re very pleased with the entire experience. Our salesperson was very helpful. She moved recliners around to see how they looked with the sofa we wanted. And best of all, our items were in stock and were delivered within a week.

Charles Boardman

21:15 21 Jan 22

Sales person was attentive and helpful. I came in the store looking for a recliner that was not much over 29 inches wide and one I could load it in my pickup and take home that day. I was shown the options available and fortunately they had a nice floor unit on sale and well within my budget. I paid, staff loaded it into the back of my truck and I was heading home in about 20 min. I’m loving my new chair. Very comfy. So glad it worked out.

Ross Pollack

07:10 23 Apr 22

Ross Pollack

19:08 25 Apr 22

Very pleased with my purchase of rocker recliner. Got large discount off price with their current trade in program where you donate a chair in good condition that they will give to Ronald McDonald House or sell it and send proceeds to charity. Chair was in stock at warehouse in Rock Hill and delivery scheduled for few days later. I received a call from delivery department day before scheduled delivery and was given a three hour window for truck arrival. All Lazy boys have lifetime warranty on frame and mechanics. Daniel and Jamal were quite pleasant and helpful in sales and applied no pressure.

Ross Pollack

22:47 26 Apr 22

Very pleased with my purchase of rocker recliner. Got large discount off price with their current trade in program where you donate a chair in good condition that they will give to Ronald McDonald House or sell it and send proceeds to charity. Chair was in stock at warehouse in Rock Hill and delivery was scheduled for few days later. I received a call from delivery department day before scheduled delivery and was given a three hour window for truck arrival. Delivery truck arrived at my home on time today. All Lazy boys have lifetime warranty on frame and mechanics. Daniel and Jamal were quite pleasant and helpful in sales and applied no pressure.

Chelsea Moser

10:41 26 May 22

I walked in and was pleasantly greeted by a nice, not overbearing gentleman. I browsed and when I sat down on a few, he would mention some knowledge about that chair (s). The salesman made the environment pleasant for me to be able to decide on a chair for my husband. Very at ease and would purchase there again !

Gary DuPre

10:49 08 Jun 22

We stopped by the north charleston store just to look at their recliners with no intention to make a purchase. The salesman we had was very helpful and was zero pressure; we found a recliner we liked and with the sale price very "comfortable" as the recliner, we bought it. A very pleasurable experience overall.

Stephanie Kelley

11:05 05 Jul 22

We had a wonderful shopping experience at the North Charleston La-Z-boy store thanks to Scott McCutcheon. He really listened to what we were looking for and made helpful recommendations based on our needs and likes. I also appreciate his patience as we revisited our favorite couch several times to be sure it was "the one." During the final ordering process, it was also fun to learn that the CEO for the Southeast Region of La-Z-boy, Martha Brown, is a Columbia College grad! Go Koalas!

Jan Holder

12:02 18 Jul 22

Scott was very helpful in assisting us in finding the right recliner we were looking for. He showed us various models until we found the exact chair that suits our needs. It's wonderful that LazyBoy has so many options with choices of fabric, power vs manual, etc. We were able to pick each aspect of the chair for our needs. Scott was a very great help in meeting our needs. Thank you, Scott!

Michelle Brown

12:10 08 Sep 22

Ryan Martens

21:16 24 Oct 22

Great experience! High quality products. Nice store selection and attentive but not pressuring sales staff. Shout out to Larry Lawrence for doing a fantastic job! We will definitely come back again when ready for next piece of furniture.

David Luckenbaugh

21:10 11 Nov 22

We went into the store without a definitive plan as far as sofa we were looking for. The sales rep and design team were excellent to work with and helped select options for sofa and coffee/end tables that would fit our living space. The design rep pulled our builder’s model specs and gave us suggestions based on our custom needs. Wry happy with the in store experience.

Patricia Colebanl

00:16 27 Nov 22

I would like to thank Larry who helped my disabled husband and myself purchase 2 recliners. We initially went in for a big mans recliner, I told Larry what he needed and he knew right where to take us. He was not a pushy salesman and went right to a couple that would be perfect. We have a couple lazy boy recliners that we bought in 1998, they have held up well but its was time to update. I was so impressed with Larry I decided to check our 1 for myself, I am barely 5ft tall so I was in need of a much smaller one. I am happy to say he directed me right where I needed to go. Once again No pressure. We purchased both and would highly recommend Larry when you are in need of new furniture. Thank you Larry for understanding our needs and your outstanding customer service.

Christopher League

20:08 12 Dec 22

David, our salesperson, did an excellent job in helping us choose a couch as per our specifications. He communicated all the benefits of the warranties linked to the purchase. He submitted for the furniture to be shipped within a few weeks based on availability. He was very helpful and made this purchase pleasant and easy.

Clare Pittman

23:28 26 Jan 23

My sisters and I had a very pleasant experience choosing living room chairs and fabric with the help of Larry Lawrence. He did not pressure us to buy, but instead showed us various chairs and helped us make our way through many fabric samples, explaining the fabric protection plan as well. We three sisters walked away very pleased with the whole experience - and I am excited about getting two new chairs!

Mary RaKes

19:11 27 May 23

We love La-Z-Boy! Within minutes of me walking into the store, Scott found the perfect chair! I was looking for a power recliner with a patterned fabric. Not an easy order! Within an hour he showed us the chair found 2 in n the pattern I liked and completed the transaction. He listened and didn't try to push us into something we didn't want. Thanks Scott at the Tanger site in Charleston SC and La-Z-Boy for an exceptional experience!

Joe Hutchinson

19:11 07 May 23

Very nice store with a good selection of furniture. Pricing is not great but not outrageous. Some store policy, such as not honoring the full Lazy boy warranty if you choose not to use the delivery service, which is very much over priced, based on the furniture prices (delivery should be included), & the “transfer add on charges (also ridiculous), then they don’t honor the warranty. That’s a very unsatisfactory policy!

Belva Eaton

19:10 24 Jun 23

My husband and I went to the showroom in North Charleston in search of a comfortable chair for our office. Scott and Rachel spent several hours with us, offering different types of seating as well as different fabrics. They were able to use the measurements from the room to show us exactly how the chair, ottoman, and rug would look in our home. We highly recommend La-Z-Boy to anyone looking for quality furniture and patient sales persons!

Kip Kern

19:11 24 Jun 23

The best place for Lazyboy products. Free design work by Rachel and great sales transaction by Terry. We custom ordered a recliner and ottoman with no problems whatsoever. Will be back!

Beth McCalip

21:53 17 Apr 23

Darron Whitley is a friendly, helpful, nonpushy salesman. He asked a few questions and guided us to exactly what we were looking for. I would highly recommend La-Z-Boy for the great quality furniture and Darron Whitley for the fantastic service.

Candace Hayes

12:37 19 Jul 23

The Lazy Boy store in North Charleston has a wonderful selection of comfortable and attractive furniture. Lee Ann was extremely helpful as we made our selections for our new Charleston home and also in helping us complete the sale from our present home. I highly recommend this store.

Yvonne Holbrook

20:44 30 Jul 23

Scott was so helpful!! He explained all our options and we walked out of the store with a confirmation of our order. I had been to four different furniture stores. I went with La-Z-Boy not only because I loved the furniture, but also because of Scott’s excellent customer service.

Jerry Beyl

02:46 02 Aug 23

Worked with Carl and Billie they were very professional and extremely knowledgeable about all products. Carl was especially helpful in customizing our couch and chairs. Highly recommend them both to any customer.

Brian Gorman

17:00 03 Aug 23

We found Lee Ann and Rachel to be both friendly and professional. They worked in tandem to help us find the perfect piece of furniture for our home library, to include the selection of fabric and wall art to complement the room. We are grateful to the both of them for their warmth, skills and patience. They are an asset to your company. Kim & Brian Gorman

Austen Filyaw

19:06 23 Aug 23

Absolutely wonderful experience. Me and my wife shopped around for a few months and just could not find what we wanted. We finally made a trip to lazy boy and we were able to get exactly what we wanted. The vast customization they offer and the knowledge the employees have is amazing

Steff Eee

19:45 01 Feb 24

We had a great experience here purchasing our new couch. We have a very large living room and it is not always easy to find furniture large enough for the room. La-Z-boy offered a free design service, which we took advantage of. They came out and measured our room and then used a design program to help us build a customizable sectional. We were able to visualize all the pieces in our space and play around with set-up before we purchased them.

Debbie Sessoms

18:00 18 Feb 24

Great service wide selection Just don't agree with paying for your financed same as cah when your order wont arrive until June 4 months away.

Steve Blank

01:13 04 Mar 24

Scot was our sales associate and did a great job. He knew his product and explained it very well. He didn't push and allowed us to take our time. He was very patient with my inability to decide between 3 different models. He explained the differences between the three, the advantages of leather but didn't push it, showing fabric upholstery that was also high quality. I have had numerous Laz-i-boys and have always been satisfied

heather jones

02:08 03 Mar 24

Great service and selection. Our last recliner was basically a family heirloom at over 21 years old and not a thing wrong with it. It pays to buy good quality.

Annette Camuso-Sarsfield

17:05 12 Apr 24

My rating is two-fold. My initial experience with a salesman, Paul, was very poor. He sent me a quote and when I tried to place the order (about $9000) he never responded via email or phone. I even called and left a message for the manager, Greg, to call me but he never did. However, then I called the store and asked for the number to their corporate office and explained why, Peggy said she would be more than glad to assist me. Once I connected with Peggy everything ran very smooth. She was terrific.

Mark Shanley

19:40 19 May 24

I went into the store looking to trade in my trusty 42 year old La-Z-Boy recliner which is still in great shape. I was amazed at the variety and quality of the selection of furniture beyond recliners. The salesperson was knowledgeable and guided me through a variety of chairs and options until I found one that fit like a glove. The interior designer was also quite helpful in selecting fabric options. I also found two beautiful bar stools as well. It was a positive shopping experience.

Andy Koszyk

16:57 12 Jun 24

Great customer focus, zero sales pressure, no up-selling. Excellent selection of recliner chairs and the exact model and color was in stock. Perfect.

Charlotte, NC

9215 Northlake West Drive
Charlotte, NC 28216

Phone: (704) 921-8565

La-Z-Boy Furniture Galleries

Google Rating

4.5

4.5

Augusta Spencer

19:28 08 Oct 18

Shirley was a great help. She gave us all the time we needed to make the best decision for us. There was no hard sell or attempt to steer us in a direction we didn’t want to go. She was thoughtful and offered us the best options for what we wanted. We ended up with the best chair for us. A good experience.

Deanne Dulin

19:23 18 Sep 18

Nancy R greeted us when we walked in the door and was very helpful in the purchase of a Rocker Recliner we purchased for my husband. The chair is very comfortable. Love it.

Wanda Lawrence

23:50 04 Sep 18

Great sales person. Very patient. There was a ton of furniture to choose from. Also a ton of fabric selections- both cloth and leather. There was a designer on site to help free of charge. Happy with my purchase and the service I received.

Linda Locklin

17:07 02 Sep 18

I was really impressed with the customer service. The sales representative was so helpful and did not try to sell me the most expensive items. She listened to me and guided me to the perfect items.

Alan Creasap

19:14 12 Aug 18

Lots of choices. Great to try everything out and then pick fabric. Pricing was very odd. Thought I was getting a good deal, then prices went way up, then they came down to an ok place. Haven't gotten the furniture yet, but I'm excited to get it.

Allie Sainsbury

03:20 06 Jan 19

I just moved to Charlotte and was looking to decorate my apartment. I after looking at many design options, I finally went to lazy-boy and met the designer Kathrine sipes who was super helpful and my apartment turned out so cute! Also Shirley was the sweetest sales person we have ever had. Not pushy and was not worried about making money but only interested in truly making our space one of a kind. Definitely ask for her at the door!

Lucy Shen

03:18 06 Jan 19

Being just of college, buying furniture is so daunting and I had no idea how to put things together and make such big financial decisions. Katherine, the designer was so hospitable and helped me ease all my fears and transformed my tiny apartment into a beautiful, magazine-worthy space. Love this place and can’t recommend enough!

Cindy Simpson

00:26 09 Jan 19

Absolutely loved working with a Marian. So patient with us, never pushy. She is a huge asset to the Charlotte store. We can’t wait for our sofa and chair. It took us several weeks to decide but her dedication and knowledge helped so much!! Will definitely shop there again!!

Bob Rall

21:34 12 Jan 19

Absolutely a wonderful experience, they couldn’t have done more....wait a second they could’ve given us the recliner for free?!?! The best experience we’ve had buying a piece of furniture, everyone was really knowledgeable and most helpful in finding what was best for us... Hopefully we’ll be going back to custom design a new couch and chair to compliment our new recliner in the near future .... So thanks to Greg,Shirley, & Katherine for making it so enjoyable !!

M S

20:19 23 Dec 18

Cynthia was an amazing salesperson. She was able to get me the right price and I was able to take the floor models home that day! Great service from all involved including the manager who helped load up our vehicle. My living room is perfect now!

Nichole Carter

17:06 16 Feb 19

I had a nice experience and the representative gave me a great idea about my chair. She gave suggestions on different fabrics to use instead of having a solid chair. I appreciate the advice, I just wish I got a bigger recliner with pockets on the side for remotes:)

Susan Turner

18:38 12 Mar 19

We recently purchased a new couch and chair here. Our salesperson, Marion, was very knowledgeable and helpful without being at all pushy. We would highly recommend her. They have a nice selection of power reclining furniture.

Janet Barker

08:49 05 Apr 19

Great service at a great price!!! Jason was wonderful and very knowledgeable!!! I would highly recommend him.

Karen Hammett

19:41 05 Apr 19

Excellent customer care by Cynthia and Kathryn! They helped me pull my decor together in a room that I just couldn't figure out. I love their choices and advice, and my room looks stunning! I highly recommend their expertise.

Kirk Davis

22:11 27 Apr 19

I own a service company; I know great service when I “feel it.” In terms of customer care and customer service, my wife and I remain so impressed with Marian Rodenhizer and Katherine Sipes of the La-Z-Boy of Charlotte store. They personify consummate professionalism and superior interior design skills. They are simply terrific. If you want quality furniture at reasonable prices, superior interior design skills, and great customer service, La-Z-Boy in Charlotte, NC is the place to shop. It was our very first experience shopping at La-Z-Boy and it won’t be our last.

Nancy B

02:19 14 May 19

Very attentive and thorough. I had a wonderful shopping experience and would definitely shop at La-Z-Boy Furniture again. I completely recommend them.

Maria Lynn Sherrill

19:10 15 May 19

Marian helped me. She was wonderful! I had a few questions the next day and Shirley helped me also. Very pleased!

Barclay Neira

20:16 25 May 19

Great customer service. No attempt at up-selling. They put the effort in first understanding my needs, space, and what I had in mind before they started showing me options and providing additional recommendations. I love their chairs and sofas. I would highly recommend them.

Beth Randall

13:03 30 May 19

La-Z-Boy sent a repair person out to address our reclining sofa issues. The repair person was very professional and took lots of pictures and documented everything. New parts have been ordered to fix our recliner. 5/25/2019La-Z-Boy reached out and they are sending a repair person to address our sofa recliner issue. Hopefully it will soon be fixed - 4/24/2019(We had a great buying experience; but getting help with lifetime warranty repairs are non-existent We got the part with no problem; (but getting a return call to request guidance to fix the problem never ever happened.)

Jessica M Sloop

23:48 03 Jun 19

Representative was helpful in selecting fabrics and making adjustments to our order to make sure we got as close to the price we wanted. Good deals during Memorial day.

Pat Pittman

20:21 09 Jun 19

Very pleased with Marian, our Sales Lady. She was quite knowledgeable about design and helped us greatly. We appreciate her attention to every detail about which we inquired. Because she was so good in understanding our needs, we bought more than we had planned to buy.

Beth Randall

12:21 01 Jul 19

Lay-Z-Boy's repair person (Josh) was out on time (as usual) today. He fixed our sofa and made necessary adjustments. I am so glad that Lay-Z-Boy recognizes the importance of the whole customer experience. I am one satisfied customer and my couch is so comfortable! and looks and feels like new! Thank you so much Leigh Ann, Josh, and Lay-Z-boy for helping me!! I will be back! 06/27/2019Lay-Z-Boy sent a repair person out to address our reclining sofa issues. The repair person was very professional and took lots of pictures and documented everything. New parts have been ordered to fix our recliner. 5/25/2019La-Z-Boy reached out and they are sending a repair person to address our sofa recliner issue. Hopefully it will soon be fixed - 4/24/2019We had a great buying experience! Our sofa is a few years old now and one side won't recline.

Bill Merritt

19:36 01 Jul 19

We enjoyed talking with, and working with, Shirley. She is very congenial, customer focused, and a pleasure to do business with. We appreciate all of her consideration.

Patty Richards

00:56 19 Jul 19

Shirley st the Northlake store is the best. She was very helpful and offered great suggestions. When spending what I consider a large amount of money, she was not pushy and put my mind at ease.

Paul Parker

21:27 07 Aug 19

We were not looking to make a purchase but more of a scouting trip for a future purchase. We were able to look through out the store with zero pressure. When we had questions, Marion Rodenhizer was extremely helpful. She gave us excellent suggestions and in the end we made a purchase. Could not have asked for a better experience and service. Greatly appreciated and many thanks.

Josh King

22:18 08 Aug 19

We went into buy a new second sofa to blend with our prior custom La Z Boy pieces. Marian spent 3-4 hours with us over 2 days and couldn’t have been more helpful. She was so patient with us and gave us excellent suggestions without being pushy as some furniture stores can be. Highly recommend and will definitely come back for future purchases!

Kate Cameron

20:29 16 Aug 19

We were treated very well and given lots of information to help make our decision. We discussed our needs and know we have made the perfect decision. The only sad thing is we have to wait!

Anna Pellegren

19:15 28 Aug 19

Marion our sales person was very pleasant and Knowledgeable. She helped us pick out a beautiful sofa we will be able to enjoy for many years. She also assisted us choosing throw pillows that accent the sofa and our living room Rug.

Josh King

22:18 08 Aug 19

Patty Richards

00:56 19 Jul 19

Shirley st the Northlake store is the best. She was very helpful and offered great suggestions. When spending what I consider a large amount of money, she was not pushy and put my mind at ease.

Natalie King

00:30 21 Sep 19

Great experience! We needed custom furniture due to some of our existing pieces. The staff was so knowledgeable and really helped us navigate through what would look best. We loved how our couch turned out!

Sally Barbee

02:04 02 Oct 19

I have always loved Lazyboy and my recent experience only confirms this feeling. Marian, my consultant, was knowledgeable and professional. She knew her product and was able to help me in deciding upon the right chair and sofa. She was gracious and made the entire experience so very enjoyable.

Ben Baker

19:16 13 Oct 19

Shirley was very knowledgeable. Her manager was very helpful. We were able to get delivery soon on the material we wanted great experience thank you La-Z-Boy

Brian Lambert

21:59 27 Oct 19

Kimberly Rowe was very helpful and knowledgeable in assisting me with the purchase of a lift chair for my mother. She is a valuable asset to the company. The lift chair is beautiful and well crafted. I can't wait until it's delivered to be a major part of mom's recovery.

Jean Wesselman

13:12 05 Nov 19

Sales experience was great. Picked up chair with no problems at SC facility. The chair makes a big “clunk” sound when lowering the foot rest. Is this normal??

William Lindsey

20:41 09 Nov 19

This experience was quick and easy. They had exactly what I was looking for and delivery was very timely. The customer service was friendly, knowledgeable and very helpful.

Frances Brown

14:32 21 Nov 19

My sales rep awesome . There was no pressure whatsoever. She went out of her way to try to help me and did a fantastic job. La-Z-Boy provided great customer service and satisfaction.

Brian Lambert

21:59 27 Oct 19

Jean Wesselman

13:12 05 Nov 19

Sales experience was great. Picked up chair with no problems at SC facility. The chair makes a big “clunk” sound when lowering the foot rest. Is this normal??

John Aldridge

20:15 30 Nov 19

Excellent experience. The chair I originally was going to buy was too small for me and the salesperson recommended a larger leather chair that was perfect! I bought it and it is the best and most relaxing chair I have ever had. Great purchase.

Taylor Scronce

22:19 01 Dec 19

Marian helped us find our new furniture, she was extremely helpful, kind, and knowledgeable. There are numerous options for couches, recliners, sectionals, end tables, and coffee tables, and the furniture is good quality. I would reccomend if you are looking for new pieces for your home!

Taylor Suttle

03:26 19 Dec 19

James Bowers was our sales associate and was absolutely amazing. We just moved into our home within the last week so I was a little unsure of all the details that I was wanting/needing but James was so patient with me and my wavering thoughts. My husband and I thoroughly enjoyed the process of shopping and purchasing a quality piece of furniture that will last...all because of James! If you’re looking to buy furniture, check out La-Z-Boy and ask for James!!

Vickie Crowell

17:16 22 Dec 19

Large selection of recliners, large boy. Bought one and the sales staff is so professional, knowledgeable, helpful and friendly. Very clean showroom, bathroom and outside. Plenty of parking and handicap accessible. We will be back.

Christine Milanese

01:09 08 Jan 20

Marian is an excellent salesperson. She has a wealth of knowledge and was able to educate and inform us about our furniture choices. We spent hours sitting, reclining and playing with the electronics that ultimately lead us to a purchase.

David Neeland

02:19 22 Jan 20

James Bowers, our salesman, was outstanding. His knowledge of the products was excellent and his people skills were amazing. We were able to complete our purchase quickly and efficiently. Our total experience was as good as it gets.

Nancy McVay

13:56 02 Feb 20

My family and I had the pleasure of working with Nancy and she helped us a great deal in picking out a chair that works wonderful for my 94 year old father. Great purchase!

Melissa Guinn

20:15 04 Feb 20

Nancy was very helpful and kind. We are excited about our new things and ready to replace some old furniture. Nancy worked with us several times over the course of a few days so we’d be sure that we were satisfied with our decisions. Thanks!

Barbara Jewell

20:41 16 Feb 20

It was a great experience shopping at Lazy Boy. We had a wonderful sales person who was knowledgeable and honest. We feel the quality and price are exceptional. We will go back in the future for more furniture as needed

Mark Cantrell

20:12 18 Feb 20

I've wanted a La-Z-Boy for a long time, today was MY day! This location had a HUGE selection to see in person, sit in, and see the "true" color. Lise helped me and was wonderful and able to help answer any and all of my questions. The prices are very fair considering the quality of the product - High End and very well made. I highly recommend this location and am home now, HAPPY as can be, sitting in my recliner! THANK YOU SO MUCH! A VERY satisfied customer. Mark

David Porter

20:19 28 Feb 20

A huge variety of recliners to choose from. Our sales person was extremely knowledgeable and helped us to find the recliners that fit our bodies the best. She answered all of our questions and also gave us the privacy we needed to discuss our options. It was a very pleasant shopping experience and we would recommend them to anyone.

Mike who

02:36 02 Mar 20

We were quickly greeted by Nancy when we entered the store. We told her what we were looking for and she proceeded to tell us about Lazy Boy products etc and then started showing us different styles that they offered along with the different options available. Nancy was very knowledgeable of the business and their products and was a pleasure to work with. We never felt pressured into buying anything or going with something we were not pleased with. Overall a great shopping experience. Thanks !

Mike who

02:36 02 Mar 20

June Aiken

19:30 11 Mar 20

This was my first experience in a Lazy Boy store. I was very impressed. They greated me at the door but not in a pushy way. My salesperson allowed me walk the store to see what I liked she then educated me which I very much appreciated. I was able to walk out the store and not feel pressured to buy anything. A few days later I came back and what a shock the next salesperson was just as pleasant. When I told him I had worked with another salesperson he treated me like I was his customer anyway. What a shocker! I will definitely come back again for my next furniture purchase.

James Howell

21:54 15 Mar 20

Marian was very helpful and patient with us. She took the time to make sure we got the right look for our living room. Definitely recommend using the free design service if you are cordinating multiple different items in a room. They have a large selection of fabrics and leathers for couches and accent chairs. They also offer lots of additional furniture options outside of traditional la-z boy couches and chairs you would think of.

Raine Daywm

00:53 24 May 19

Was able to find a recliner that suited us and all in about an hour.

Jimmie Austin

19:28 10 May 20

Nancy we very nice and real informative! She knew the products and warranty information! She kept checking with us and didn't hover over us which we appreciate! She was always available to assist us which helped us decide on making our purchase from Lay-Z-Boy!

Lee Zeigler

00:04 18 May 20

My sales person spent a lot of time with me and showing me different chairs to try. Once I selected one, I was told to sit and spend some time in the chair to make sure it was going to be comfortable to me even over extended time. Also, a 7 day return option if I don’t like it for exchange or refund.

Ron Coone

14:39 18 May 20

My wife and I had a wonderful experience at the Smith Corners store in Charlotte. Cynthia Cohen was our salesperson and she was so helpful. She explained how the sofa and the recliners are well made and the guarantee that comes with their furniture. She worked with us even after the store was closed since my wife was having difficulty choosing a pattern for the sofa. We would highly recommend Cynthia and this store and we will definitely be back in the future for our furniture needs. Thank you again Cynthia!!!!

kathy snell

19:13 24 May 20

Wonderful experience even during Covid-19! Everyone was so very helpful. We purchased the Meyer sofa and 2 recliners, and can't wait to enjoy them in our new home. Marian was friendly and knowledgeable.

Vicki Dawson

20:37 05 Jun 20

Kim is an excellent associate. Very knowledgeable and has very good taste. She’s helpful but never pushy or made me feel pressured. I love my LazyBoy selections and am very excited to get the furniture in my home.

naseem helms

19:15 19 Jun 20

We visited the store to buy a power recliner and we did. The service, (Cynthia Cohen) was amazing along with the product. We can't wait to get our new reclining loveseat.

Lisa Reed

13:26 02 Jul 20

Our experience was wonderful shopping for our new sectional. It is my opinion, but the service we received was exactly the high standard we expected from La-Z-Boy. Thank you for making it a pain free shopping experience!

Chris Lorenz

19:27 07 Jul 20

Store was immaculate, staff were wearing Masks, our saleswoman, Marian, was extremely well informed, helpful, and patient! Because of her assistance we felt very comfortable making a purchase from them.

Truth Seeker

20:01 04 Jul 20

The staff was very friendly and helpful. I was able to find the recliner I was looking for in a very short period of time. They seemed genuinely interested in making sure I got the product that I really wanted.

Bill Schoonmaker

20:28 16 Jul 20

Marion was super helpful. We went in thinking we were getting one particular product but found something that we liked much better. The only sad part is that we are 12 weeks out for delivery but it is custom made furniture. I can't wait to watch movies from our new Eldorado recliners. Thanks again marion!

William Horsman

23:53 25 Jul 20

I appreciated the no-pressure sales assistance from CiCi. The store was clean and comfortable, everybody was wearing a mask and keeping their distance, and the recommendations were thoughtful and deliberate. I feel I purchased the best recliner in my budget and I know I'll be happy with it for many years to come!

Raine Daywm

01:01 24 May 19

Was able to find a recliner that suited us and all in about an hour.

Susan Valley

23:12 18 Aug 20

The design consultants at this location are the best! We were instantly greeted upon arrival and were offered the option to tour with the consultant or go on our own. It was a very relaxed no pressure environment. Nancy R. kindly assisted us. She patiently and thoroughly answered every question ...we had a lot of questions. We ended the evening purchasing a beautiful living room suite of La-Z-Boy and Kincaid furniture. Best furniture shopping experience ever.

Victoria Bussard

19:27 06 Sep 20

With every furniture purchase I seem to find my way back to a La-Z-Boy Furniture store. I shopped around at other furniture stores feeling disappointed in the selection and quality. I was pleased to find a La-Z-Boy Furniture store in the nearby area. I was greeted by a wonderful sales lady named Shirley, who was pleasant but not pushy. She listened to what I was looking for and gave me time to browse the store. The sales team at the Huntersville store worked with each other and provided excellent customer service. Shirley introduced me to their in-house designer, who assisted me with finding the perfect upholstery to cover a comfortable sofa and chair that will fit my space perfectly. I also purchased two end tables, an entertainment console and an ottoman/round coffee table. My daughter needed a new bed and nightstand. She had been indecisive until Shirley and the designer showed her a set that fit her taste.We are excited and looking forward to the delivery of our furniture. In my experience the quality of La-Z-Boy furniture should provide years of use and should hold up in comfort and appearance. Absolutely recommend the La-Z-Boy store in Huntersville, NC. Their sale’s team is patient and very helpful.

Stephen Owenby

22:44 07 Sep 20

We were very pleased with the service that we received here. Kim was an excellent service representative. The quality of the furniture here seems to be very good and we are planning to buy some furniture here.

Maura Cooper

19:47 07 Sep 20

The prices are high but with good reason! Excellent quality, large choices, knowledgeable staff and no high pressure sales made this a great buying experience. Our Design Consultant Shirley Schmotzer was patient, had humor, and had us look at several models. We had an idea of what we wanted when we went in and ended up sticking with Rowan after all the other possibilities were explored. We ordered new end tables and a sofa with reclining end pieces. Also got a love seat with rockers and a middle console to match. Those seats are soooo comfortable and easy to get in and out of. Thank you Shirley!

Maura Cooper

17:12 09 Sep 20

The prices are high but with good reason! Excellent quality made in the USA, large choices, knowledgeable staff and no high pressure sales made this a great buying experience. Our Design Consultant Shirley Schmotzer was patient, had humor, and had us look at several models. We had an idea of what we wanted when we went in and ended up going with Pinnacle after all the other possibilities were explored. We ordered new end tables and a sofa with reclining end pieces. Also got a love seat with rockers, recliners, and a middle console to match. Those seats are soooo comfortable and easy to get in and out of. Thank you Shirley!

Faadia R.E.

19:21 10 Sep 20

Kim was an awesome help in helping me order my new furniture!

Sean Gallagher

20:25 13 Sep 20

The folks at this LayZBoy location are very outgoing and friendly, the buying experience was great. I haven’t received the furniture yet so I can’t say anything about delivery or quality of the product. Just high hopes so far

Gwen Frickhoeffer

02:47 21 Sep 20

Shirley at Northlake, Charlotte, NC, is exceptional. Very knowledgeable and friendly. Great experience. Ask for her, you won't regret it.

Helen Partridge

13:11 25 Sep 20

We recently purchased a sofa recliner and matching chair recliner over the phone. l am unable to visit the showroom due to illness. We have owned various La-Z-Boy sofas for the last 30+ years. We were certain of the product but needed help with the model. We had a few specific needs and wants. Lise Descoteaux was the sales person that helped us. We could not have asked for better service. Lise was most helpful, kind and professional. She went out of her way to answer our questions and make sure that we had what we wanted and were happy. I can't say enough positive things about our experience. When we receive our furniture, I will post another review about the product. Until then, thank you so much La-Z-Boy and Lise most especially.

Shelby Taylor

19:13 13 Sep 20

So far excellent service and recommendations

Sandy Abrams

19:54 30 Sep 20

The service we received when shopping at La-Z-Boy was excellent. Our sales person was very helpful in explaining some of the differences about the recliners we were looking at, as well as the fabrics. I know from experience that La-Z-Boy furniture is extremely well made.

Nora Atkins

22:15 29 Oct 20

I went looking for a new sofa for our home and Kim R. in the Charlotte NC store went above and beyond to ensure that I was getting exactly what I wanted for our home down to having a designer layout our space to make sure it would fit the correct way. We may have to wait a bit for our sectional to arrive but I was so pleased with the patience Kim gave me during each of my 4 visits to the store. We cannot wait to enjoy our new family room in the coming months and for many years to come. La Z Boy is a solid furniture brand that will last us many many years to come.

Crystal Clark

15:51 02 Nov 20

We’ve been looking everywhere for a comfortable couch with a chaise that has high back and won’t recline against the wall. La-z-boy had everything we were looking for. My husband is tall and his feet don’t hang off and his head is supported. Also it was so nice to be able to customize our couch. I was able to select manual or power. That was a very nice option. Sales staff was very easy to work with. Lise was our sales associate and she was so sweet and professional.

Frequency Tuner Gee

00:53 16 Nov 20

I went to the Smith's corner Lazy Boy in Charlotte NC. Shirley she was absolutely awesome from the time I walked into the door. Had a lot of great suggestions I really enjoyed working with her. There what's a great selection oh reclining sofas and chairs to look at. The only issue I would possibly have is that you have to wait almost three or four months if you want to special order. With covid-19 I do understand the delay . Luckily my sofa & chair will be delivered the end of December. I would definitely recommend and I would not hesitate to buy from Lazy Boy again.

Judy Fritzsche

20:35 30 Nov 20

It was nice to be greeted as we walked through the door. Everyone was wearing masks - and correctly! We explained what we were looking for, given options, and allowed to leave without feeling pressured. We went back the next day to purchase and give a deposit. Everyone we encountered was nice and professional but yet personable.

Carolyn Pryor

20:23 20 Jan 21

Very professional and efficient. We were in and out pretty quickly. The minus star is because it will take a very long time to receive. Can’t wait, it seems to be very nice quality.

Ralph Roberts

01:37 13 Feb 21

Picked a nice recliner at a killer price during their moving sale. Be sure to ask for Shirley when you go, she will take good care of you. Will now be located right in front of Northlake mall.

Tom Bernard

20:48 15 Feb 21

Very friendly and helpful. The designer and the design center really helped us visualize our new furniture, with our options of style and fabric, etc., in our space. And their design experience really helped us pick the right fabric to work with our existing furniture items, etc. They truly have an eye for what does, and more importantly does not, work together.

Richard Hodge

20:14 21 Feb 21

They all were nice. Listened to what I was looking for in size and durability. Asked my questions as they popped up. I would definitely go back for more furniture in the future.

Chris Long

20:17 03 Mar 21

Excellent experience. Lise did an amazing job and showed me all the options. I made this purchase over the phone due to Covid and was pleasantly surprised. Lise made it easy and was very informative. It felt like I was there.

Marianne Tapia

19:32 14 Mar 21

We went to look at a couch and a chair. Lise was a wonderful sales person. She answer all our questions. She help us person couch and a chair. She was very helpful. I had a great experience. Happy customer. Lise should be recognized a great sale person. She was wonderful.

Cynthia Amster

19:20 21 Mar 21

Upon walking into the store, we were greeted like family. I explained what we needed a couch and recliner/ rocker. Marian was an excellent choice of sales person. She drew a diagram so we could see what we’d be able to fit in our space. Asked us about colors, rugs and wall color. I loved this experience! So many choices and color combinations! And it was a 30% off sale!!!! We could not have asked for more from this Lay Z Boy Store! Thank you lazy boy and Marian!!!

Melanie Stankiewicz

22:26 28 Mar 21

We loved the wide selection of sofas and the idea that we could customize our pieces. Shirley provided great customer service, and she helped us really think about what would work the best for our family. She answered all of our questions and was very professional. The quality of the furniture, fabrics, and warranty are what sold us!

Lynn Watson

21:56 28 Mar 21

We had a great experience! The new Store was so nice and Shirley was So helpful and nice! She did a great Job showing us furniture and Explaining the difference in it. We Plan on going back in the future to Get a rocker.

Paula Meurer

20:15 30 Apr 21

Excellent service from Saleswoman Shirley...direct to the point n VERY knowledgeable. We purchased a side table that was a floor model and the Manager Ken put it in our vehicle. That WAS great as we both are handicapped. Our POWERLIFT chair will be delivered next Wednesday. WOW, great service. Hope delivery goes well... beautiful showroom too...worth the trip...

David Elias

23:17 11 May 21

Marian was a great salesperson! She answered all my questions and was very helpful in finding the right recliner for me within minutes!I'm rating a 4/5 because the delivery is confusing. I went online and requested Friday delivery because it was the earliest day. Then lazboy called and asked if Thursday were better. Sure! I replied. Then 5 or 10 minutes later they called again, said they couldn't schedule me on Thursday and asked if Friday were okay. Why did they call me in the first place if Thursday wasn't available?? SMH

JoAnn Haveland

19:16 15 May 21

Excellent service....the Sales Associte was very attentive, knowledgeable and helpful. Used the design service and am thrilled with the suggestions Sammy made and the ease of working with her. Very, very happy with my experience and pleasantly surprised by the La-Z-Boy's beautiful furniture collections and home accessories. It's far more than just the "place with recliners." Highly recommend.

Holly Gilmore

19:10 09 Jun 21

Sales lady was very helpful and knowledgeable. She was attentive and showed me exactly what I was looking for. Can't wait to get my power recliner!

Star Hunter

22:27 18 Jul 21

Kim (the associate that assisted me) was very helpful. No hard sell, she let the furniture sell it self. She made sure I was satisfied with my purchase and provided me additional warranty options without a hard sell. Will definitely purchase from La-Z-Boy again

Lisa Floyd

22:37 18 Aug 21

We had such a great experience we bought that day!! The sales staff was friendly and extremely knowledgeable about their product and the competitors. They took the time to take us through all option! Would 100% recommend!

Edward Gumphrey

19:10 12 Jun 21

A very pleasant furniture shopping experience. Cynthia was very helpful, knowledgeable about different options, and listened attentively to our needs. We're looking forward to the delivery to revitalize our family room.

Boyce “Fergo” Ferguson

23:25 11 May 21

The sales person was awesome. She made shopping relaxed, no pressure especially foe the amount of sale.

Melanie Lynch

19:14 07 Sep 21

I walked in thinking La-Z-Boy was not going to be what I wanted - comfort with a modern finish. I was totally wrong! Marian R, the Sales Associate at the Charlotte Northlake store, was amazing - she listened, asked questions, and made sure that I found the couch that I’ve been looking for. I highly recommend!

Lorraine Williams-Pratt

17:37 15 Sep 21

We absolutely love the quality and look of La-Z-Boy Home Furnishings & Decor. Kim is an excellent Home Furnishings Consultant, she listen to my needs and met them 100%. Kim also came out to our home with an excellent designer Samantha who helped us design a cozy, warm, inviting Livingroom space. Our newly designed Livingroom meets our style and comfort at a price point which made us very happy.Thank You Kimberly and Samantha

Harold Humphrey

19:10 17 Sep 21

Anthony the salesperson was very nice and gave us good service. We had a question about the extended warranty and he was most helpful. I recommend lazboy.

Ruth Baker

21:30 28 Sep 21

The store is very well appointed. So many choices. The sales person was very helpful. I went in looking for a specific item. Due to production times that turned out not to work for me and she found items that would. I will use this company again.

Melanie Thompson

19:54 19 Oct 21

Great experience. The sales force went above and beyond to help me get the right size chair for my 5' size. There were multiple options too. They also assisted with selecting the fabric to match the furniture and room under less than optimal circumstances. I had terrible, dim camera photos. They spent time and care to ensure my satisfaction! They were pleasant, patient, and no sales pressure tactics.

Natalie Goodwin

00:14 13 Dec 21

Lise D. at Lazy Boy furniture was very helpful, honest and personable. She made the whole process very easy for me, and I would definitely recommend her for anyone who is planning to look or shop there!

J. Hall

19:16 15 Dec 21

I had an amazing experience working with Shirley while visiting the Northlake location. From the moment I first walked in to the store, Shirley greeted me, gave me a concise rundown of current specials, then gave me the space/time to comfortably browse the showroom. I started out just looking for a couch, and throughout the entire process, Shirley was very responsive and transparent with the options that were available to me. I have had past experiences (with other furniture brands) that were no where near the level of quality customer service I received at this store. Prior to my initial visit, I had never owned any Lay-Z-Boy furniture, but now I'm more than pleased with the couch I purchased! So much so, it led me to purchasing a few additional pieces from this store. If you are looking for quality furniture and excellent customer service, check them out!

Kristy Shafer

18:09 15 Dec 21

We shopped around several different stores but when we came to Lazboy we met Shirley who was just the right amount of sales person for us. She wasn’t pushy, she helped us out and listened to what we were looking for. We loved all of the options available to make the furniture ours. She helped us out from beginning to end and even gave us her number in case we had any issues. Thank you again Shirley for taking care of us. I highly recommend!

S. Callae Hackett

20:20 20 Dec 21

We went to La-Z-boy to find a recliner and we purchased two leather recliners and we got color we wanted! Nancy R. Was our Sales Consultant and she is Fantastic! Nancy listened and made excellent suggestions. Furniture shopping can be daunting but Nancy made our shopping for a chair pleasurable experiance. We will be going back to purchase a couch in 2020. Thank you Nancy and La-Z-boy for our beautiful leather recliner. Bill and Callae

Tricia Kowalski

20:20 28 Dec 21

The sales agent associate listened to what I was looking for and gave us great pros and cons of our choices. She offered solutions that best fit our budget and the look we were going for. I can’t wait for all our pieces to be in- we will have the perfect setup! I also really appreciated that she didn’t pressure us into buying!

Allison Elliott

21:28 30 Jan 22

Sandy was amazing! She was very knowledgeable and let us have time to look around before asking her questions. She’s very funny and helpful! This was the easiest furniture purchasing experience I’ve ever had!

Charles Lacey

20:39 07 Feb 22

[The young lady or should I say sales person who helped me in purchasing my recliner,was very courteous and showed me the recliners and explained to me how the recliner worked. She did a great job and sold me on the right recliner for me.THANKS TO HER FOR TAKING CARE OF ME

Stephney Morris

06:22 11 Feb 22

A lady named Mary in the Strongsville Ohio location was so wonderful. She bent over backwards to help me. She knew I may make my purchase from a lady named Mariam in Charlotte NC. Mary still did everything she could to help me. That is awesome customer service. Mariam in Charlotte was also great! Wonderful experience all around. .

Shannon Farmer

18:44 12 Feb 22

We cannot say enough good about this location at North Lake, sales rep Lise, and manager Ken. After having an issue with the warehouse and an MIA/damaged piece that was supposed to be delivered, Ken and Lise stepped up to the plate with customer service that went above and beyond what we have ever experienced before anywhere. They truly put the customer first and made sure they did everything in their power to satisfy and deliver!

Kimmie Muench

14:41 25 Feb 22

Great experience with my salesman. Got the product we wanted at a wonderful price and was able to take it home the same day! Love my recliner and so do the dogs!

Jennifer Malarkey

20:56 22 Feb 22

Cynthia Cohen was the best. She let me walk around by myself to look and didn't pester me at all! Cynthia explained the repair warranty which I highly recommend getting. Coverage for life isn't something you get at most stores.

Margarita Choto

20:36 25 Mar 22

Absolutely thankful for the outstanding customer service we received from Jamie Bolton. He definitely went above and beyond our expectations. We had a variety of options and Jamie helped us find the perfect fit for our family. I definitely give this store a 5 star rating because they have a great setup and the quality of the furniture is the best. We just got rid of our first living room set after 10 years and we had to definitely come back to get an updated set. Customer service has always been great but Jaime deserves a 10 star 🌟 rating!

N DeAtley

15:38 04 Apr 22

Lise spent time with my wife and I to find the furniture we needed. We knew we would have to wait for the furniture to be built and delivery would be slow. We are so happy with our new living room. We could not have pulled this together without Lise's incredible help and staying in touch with us while we waited. It is even more beautiful than we remembered and looks perfect in our home.

Greg B Jones

21:07 04 Apr 22

I had the great pleasure to meet Peter Romano, who is just a stellar sales professional and clearly a good guy. He was so excellent that even though I found furniture that I wanted to purchase at a different store, I traveled back to his site where we met in order to ensure he would get credit for the sale. He's just that good...and that kind. I greatly appreciated working with him.

corbett hicks

19:05 29 Apr 22

Had a great all around experience! Began a purchase that we had to change our mind on, but our followup visit with a different sales associate made sure to get the sale to our initial rep. Shows some awesome team work and integrity!

Karen Walker

19:17 29 May 22

Very happy with our experience with Shirley! I feel we are getting exactly what we were looking for. It was nice to also be able to take advantage of the Memorial Day sale.

Lynn Little

21:16 01 Jun 22

Though the store was very busy, the Manager came by to greet me and ensure I would be taken care of quickly as possible. I did not feel at all stressed. Once the process began, from beginning to end I felt welcomed and Marian listened to everything I wanted. I am very excited about what I arranged for. The 6-month wait won't go by quick enough. Thank you sincerely, Lynn

Scott Barringer

19:49 24 Jul 22

The salesman, Jamie Boulton, did an excellent job of explaining and showing us the different furniture types. He was not pushy like others salesman we had seen at other places. His personality is perfect for the job. He's the reason we bought the furniture from the store. Excellent salesman and person. Thanks Jamie for a great experience of furniture buying. Something I has always dreaded doing but you made it pleasant.

Roseann

02:44 17 Aug 22

Had an amazing experience with Sandra! She listened to what we were looking for, guided us through options, and worked to keep us in budget. Hands down the best furniture experience we’ve had to date. Can’t wait for it to be delivered!

Teresa Harvin

15:02 23 Aug 22

Shirley is an amazing person! Very helpful. Pleasant experience shopping - just wish it didn't take so long. UPDATE: Furniture was just delivered. I spent almost 5 months worrying for nothing! Everything is beautiful and in perfect condition! Now for a rug and lamps...

Teresa Harvin

00:11 01 Sep 22

02:06 01 Sep 22

I love my recliner, this is my third Lazy Boy. My only reason I didn't give a 5 star rating is because every time I get up and out when I come back to recline the chair slides back. I am forever pulling the chair back out away from the wall..... All of the 3 I have had were are all sliders, WHY? NO GRIP TO CARPET AT ALL... None. The last recliner I bought some feet to attach to the frame, they worked great keeping it in place but they also raised the chair up about 2 inches that's my biggest grip about my new chair. It is a shame this chair has the tall frame so I can't use them. Just frustrated in my new chair. DJ

Kim Rundzieher

22:43 06 Sep 22

Lise and Sammie were extremely professional and knowledgeable in helping us design and choose a full set of furniture for our family room as we complete a renovation. Their design services gave us confidence that we were choosing the right pieces for the newly configured room. Lise listened to our needs and worked out a reasonable price while Sammie’s design services took into account details we would have never considered on our own. Excellent experience overall.

Jim Fesperman

20:02 01 Dec 22

On Nov. 30, we purchased a recliner at the Northlake West Drive store. Shortly after entering the store, we were greeted by Shirley Schmotzer. She is very knowledgeable and was extremely patient as we as we looked at numerous recliners. Her goal was to help us find a recliner that suited our needs while showing no sense of urgency. La-Z-Boy is fortunate to have an employee of her caliber. We love our chair.

Ray Halstead

15:30 24 Apr 23

We ordered a sectional, club chairs and bar stools. The quality of the furniture is excellent. Lise was our sales rep and she did a wonderful job and stayed in contact with us through the whole process. We worked with Samantha on design and choosing custom fabrics. Her ideas and recommendations were outstanding. The delivery guys were really great as well. We are really happy with the sales, design and delivery of this store.

Micheal Lopez

19:11 20 Mar 23

From the moment we walked in and we’re greeted, the experience has been amazing. Very pleased by the professionalism Shirley has displayed. I know where I will shop anytime a new furniture purchase is needed or wanted. Many other furniture stored have been bad. We are glad that La-Z-Boy of Charlotte goes above and beyond to meet their customers needs. No where else in Charlotte does this happen.

Sonja Johnson

19:04 12 Jun 23

We were quite pleased at the level of attention we received. We shared what we were looking for and Shirley, the associate steered us to the right chair.

Debbie Hall

20:32 27 May 23

We were happy to have had Cindy give us recommendations based on our wants and needs for new furniture. She gave us our privacy to discuss decision and was not pushy at all. We had a very good experience and would recommend Cindy for assistance!!

Elizabeth Searle

20:04 21 Feb 23

So far, so good - we have selected and ordered our recliner, and had a great experience with Pete! Because we have a custom order, it will be a couple months until the recliner arrives, and I'll post an update then. Satisfied with the experience so far!

a B

19:02 27 Jun 23

Nancy was amazing! Professional, not pushy. She was all about the client experience and what WE needed. Not what the store wanted or any sales quota. We are only seeing her from now on for our furniture needs.

Judi Hochman

15:55 31 Jul 23

Your design consultant, Marian Rodenhizrer, was a star! She listened to us carefully and then took us to the chairs that fit our description. My husband sat in each chair and tried moving the chair in all the positions until he narrowed it down to THE chair, which we ordered. No hard sale, just listening and helping. Thanks Marian!

Tim Pope

23:28 16 Aug 23

Lise was very good and professional. We had looked at furniture a couple weeks earlier and she kept in touch just reminding us that she was there to help us when we were ready. We came back and actually us and my daughter both bought furniture. My past job dealt with customer service and Lise is very good. Now hopefully my order gets here in a couple months and we can enjoy it.

Kay Beveridge

21:13 15 Mar 23

Lise was the most helpful salesperson I have ever had the pleasure of working with. She was knowledgeable, helpful and polite. She made sure we got the best fitting chairs for us and then made sure we got the best price. I would highly recommend her for all your furniture needs.

Mary Rymer

12:10 07 Sep 23

First of all, we love the furniture. It is carefully designed and very well-constructed. The service and staff were excellent. There was no pressure to buy, and the salesman, Peter, and designer, Stefanie, both treated us with patience, kindness, and professionalism. They brought creativity and practical ideas forward as we designed our sectional and figured out how to get exactly what we wanted into the space we had. Questions were answered with detailed knowledge and honesty. It was a rare pleasure to do business here.

Terry Ewart

16:13 01 Oct 23

I was greeted very kindly by a sales person as i entered the showroom. I told him what i was interested in and he actually listened and showed me a recliner that suited me perfectly and didnt try to "up sale" me something i was not interested in. I was however disappointed there were none of the recliner i chose in stock after the commercial stated All Models were in stock and I now have to wait a month and a half or more to even get my chair but what choice do i have. I will say i am very excited to get my new Lazy Boy once it does finally arrive!

Laurie Platner

11:27 10 Oct 23

My husband and I had a great experience at your La-Z-Boy furniture showroom. Shirley and Stefanie were awesome. We came in knowing sort of what we wanted and ended up with exactly what we needed and loved. I am so excited to get our new sofa, loveseat, ottoman and pillows. We also are having them come out to our home and map everything out for us. Can't wait to see what they recommend.

Priscilla Graham

19:26 01 Nov 23

Our experience with the Lazy Boy staff was extremely positive. Peter, our sales representative was very knowledgeable about the product. The interior designer, Nitya was extremely professional. The design options she presented were awesome.

Gene V

19:51 04 Nov 23

La-Z-Boy makes high quality furniture and they know it. La-Z-Boy is the leading name in furniture and they invented the recliner. It is a name known worldwide and since they invented the reclining furniture market they have to defend their position as King of the Hill. Patents. They have patents inside and out on the furniture. They are the only player in the game with a remote control on the power furniture. There are floor models that the store itself decides to keep in stock, as well as off the floor clearance so it is worth going in person. They can basically make anything custom with their fabric selection but you pay for it. Especially leather. The gallery is like a car dealership. While La-Z-Boy is sold elsewhere, it's easier to say I got La-Z-Boy furniture at a La-Z-Boy gallery! Like all things made in a factory there are variations and defects, The gallery supply chain will have the higher quality inspection and scrutiny as employees are highly skilled professionals on their products and will send it back. You can expect but are not promised faster turnaround times as well for custom orders. The idea is you have to do nothing they take care of everything. The lamps and rugs and Tables are all very high quality, and with the design services they obviously want to fully furnish your home. This is where they can make the money back to keep the lights on, pay for a brick and mortar store, and pay for professional employees who answer the phone and literally arrive at your door. Everything is expensive today so a company with a reputation of being on the higher end but lasting far beyond the extra investment will have a long wait for production. I purchased my first WOOL rug from La-Z-Boy and it is amazing. I never thought I would pay as much as I did for it and I am so happy I did. The store is hidden behind 7/11. A hidden Gem!

Jackie Smith

22:59 29 Nov 23

Used a designer consultant for first time ever! I was quite pleased with the process. Stephanie is great and very enthusiastic about making sure your wishes are presented very professionally. Also worked with Peter who was very patient and professional with me as I hemmed and hawed over the pieces I wanted. Would definitely use again and would recommend to anyone.

Carol Seymour

01:42 04 Dec 23

I went with my sister to get her a couch and Gilbert was so nice, I decided I should a couch for myself! I didn’t feel pressured or rushed throughout the whole experience. “G” is a great salesperson! I don’t have my sofa yet because it’s a custom order, but anticipate that I will be pleased!

Donna Switzer

02:07 15 Dec 23

Shirley was great to work with! She gave us a lot of information and introduced us to Stefanie, one of the designers. Both Shirley and Stefanie came to the house we’re building and took measurements. Stefanie put together a fantastic presentation and provided several options, some we hadn’t thought of. Stefanie’s presentation and ideas really helped the make the sale! I would highly recommend working with Shirley and Stefanie!

John

17:52 28 Dec 23

Salesperson showed us several products and offered information on how the recliner fit our physique. She left us alone to discuss our pros & cons while she served other customers which was fine with us. We chose four chairs then worked down to one choice to buy. She didn’t rush us or push a decision. Process took us about 90 minutes. We bought chair that wasn’t in stock but will be in four weeks. We are owners of two Lazy Boy chairs that we’ve owned for 40 years. Still working, we gave them to our son.

Kimberly Dunn-McGrath

18:25 02 Jan 24

Lise and Stephanie were absolutely brilliant in their assistance of figuring out our design plan. Lise worked extra hard to make sure we got the best deals and Stephanie created a design plan so we could see how everything fit in our space. They even came out the next day to measure our 4 different spaces so that they could help us design those as well.

Glen Clements

20:51 23 Jan 24

Excellent selection and no rush experience. Lise Descoteaux is the sales representative we worked with and she really took her time to listen and make smart recommendations. This is our 2nd La-Z-Boy purchase and the quality of their furniture is excellent and built to last.We strongly recommend La-Z-Boy and if Lise is available at the Northlake Mall location ask for her!

linda grady

18:07 01 Feb 24

Our salesperson, Shirley, was very welcoming when we entered the store and was very knowledgeable of your product. We were shopping for a new recliner, not intending to buy one at this time. The recliner she showed us was perfect for our needs and she was a great salesperson, however she was in no way pushy but gave us the time to decide what we wanted to do. Thank you Shirley for your kindness and information.

Cheryl Stoltenberg

12:43 26 Feb 24

We purchased our third recliner from La-Z-Boy and can't wait to receive it. The customer service person, Lise, was very friendly, knowledgeable and helpful in making our choice. Our only disappointment was that the chair was not in stock and we must wait 2 months for it.

Angie Hancock

02:00 13 Mar 24

Upon entering the gallery we were greeted with a very friendly, knowledgeable expert who showed us around the floor and pointed out what was of interest to us while explaining in great detail things to consider regarding our purchase. I wouldn't have wanted to pick out our new furniture any other way. Great experience, we will definitely go there again for our next purchase.

David McCorkle

17:18 04 May 24

It could not have been a better experience!..Peter greeted me upon entering the store and guided me to the selection of lift chairs.I needed one ASAP and he helped me navigate all the features and styles.His product knowledge is what convinced me to purchase.He gave me honest answers to my questions and did not push upgraded styles in which I did not need.Its associates like Peter that make LA-Z-BOY the premier furniture brand in America.Great Job!

MattMJF

16:45 07 May 24

First rate service and very knowledgeable salesperson was able to get us additional discount for the living room set we purchased. The leather La-Z-Boy recliners we bought are ultra soothing comfortable... no better way to watch home theatre!

MattMJF

23:49 13 May 24

George Mack

12:55 20 May 24

We were in the market for a new sofa and began looking through the hickory NC area . it's surprising that we could walk in to many stores, and not be asked if we needed help finding something.. After weeks, and a lot of stores, we just had not found anything to our liking. On a whim, one Saturday morning, we happened to see the north Charlotte Lazy boy store and stopped in. After all, most of our living space furniture was from lazy boy. We were greeted very quickly by Lise Descoteaux, who took us around and showed us several pieces of furniture we liked, and several options (colors and fabric) for each. We were then introduced to a designer, Nitya Kolli, who began asking us various questions about our rooms, and the furniture we presently had. We made an appointment for both ladies to visit our home to see our furniture, layout (dimentions) and colors. During our follow up visit Nitya had our room in her computer and we watched on a big screen to see our room decorated with the furniture, colors and new placement of the pieces we had chosen. We even threw in some extra pieces to get a feel for some ideas we had for other accessories.We are now waiting for our new living room furniture! Our experience at La-Z-boy was exceptional! Much much better that we had at the competitors.

Just

12:20 04 Jun 24

One word.... SHIRLEY! She was absolutely amazing in helping us place our order. She helped us with a fantastic deal and was just a pleasure to work with. Being from out of state I had to do everything over the phone and she made it so easy! This woman deserves a promotion or at the least a heafty raise! I'll be back!

Jenna Motley

17:26 22 Jun 24

Peter was helpful and knowledgeable. He helped us find exactly what we were looking for. He was patient with me after changing my mind a few times. Furniture is pricey. Haven’t gotten it yet but hopefully quality matches price.

Elizabeth Kramer

21:06 24 Jun 24

Peter was a great salesperson at the La-Z-Boy gallery in Charlotte. He was very knowledgeable, provided direction based on our requirements for a recliner and then gave us space and time to look at everything. He helped in comparing models as well as providing options that would fit our style. He handled the paperwork well and was meticulous with ensuring all the details were correct!

Pineville, NC

11515 Carolina Place Pkwy
Pineville, NC 28134

Phone: (704) 341-8393

Google Rating

4.7

Kelli Laine Lewis - Forever 18

4.7

John clark

21:06 01 Oct 18

My wife and I visited the Pineville NC La-Z-Boy store looking for a new sectional sofa. We were greeted by Charles while we were looking. We explained what we had in mind and he began showing us the different options. My looked at a few pieces and kept returning to 2 that we liked. Charles was very knowledgeable and kept his customer in mind. He would recommend different avenues based on the feed back we gave him. He did not throw out the highest priced choice when we would meet a fork in the decision making process. He was very helpful in us making a choice for a piece that we intend to use for many many years to come. The support staff were also very helpful in finishing the purchase process. Thanks to everyone!

Katricka Mcclurkin

23:13 11 Sep 18

We were greeted with smiles as we entered the store. Our sales lady gave us time to look around without being hassled. I saw so many things that I liked. When we were ready to purchase she was there to anwser any questions we had. We ended up buying a lot of things. My only issue was how long it takes for the item to come from the warehouse to get delivered to my home. Other than that I really enjoyed shopping at La-Z-Boy Furniture Galleries.

Joseph Wilson

22:36 03 May 18

A Really Good Experience. I met initially with Michelle and she was very interested in knowing my requirements and taste for furniture styles so that she could suggest items to meet my goals. She then introduced me to Samantha who is one of their professional designers. Each of them began to help me make an initial plan. Then, they came to my house to further evaluate the best design options. They asked more questions, took photos, measurements, etc and then began discussing a basic plan that I might like. Once we could narrow things down to a couple choices they subsequently invited me back to their design studio to see a full 3D presentation of what we had discussed. This was very helpful and allowed me to see a facsimile of my whole room layout in full color. What a wonderful and enlightening way to make furniture selections. I was very impressed with the service provided and I never felt pressured. I also appreciated the store manager, David, stopping by a couple times to make sure everything was going well. All in all, I was impressed and will likely return to them for additional furniture.

Holly Harron

01:33 04 Feb 19

Extremely helpful! I am so excited to get my new furniture. I know I will come back for more. Jim Holland was very knowledgeable and helpful! It is very overwhelming with all the fabrics to pick, but they made it very easy! Thank you so much!

Cheryl Keyser

14:30 26 Dec 18

Debra met us as we entered the store, asked us what we were looking for, stayed with us during our entire visit, listened to what our likes and dislikes were, and went out of her way to make sure we found exactly what we were looking for. She was very knowledgeable about every aspect of the furniture available. We purchased a sofa and two chairs. She is an exceptional sales person, and we are so thankful for all of her help. We are certain we will enjoy our La-Z-Boy living room for many years to come.

Jan Murphy

18:01 11 Jan 19

Very positive experience with La-Z-Boy in Pineville, NC. Design services were outstanding with Kate and Sammie. They came out to my home and took measurements and then advised me on furniture and placement. They kept my style in mind and created a beautiful room. They also came out after the furniture was delivered to make sure everything was placed correctly. Will definitely choose this shop again.

Nora Sliney

00:05 13 Jan 19

La Z Boy has proven quality furniture and styles to fit most tastes. We had a wonderful experience with our salesman Jason Jarrell. He gave us ample information on multiple sofas and made our decision so much easier. We are return customers and have enjoyed our furniture for many years. We will be back again.

Pam Brafford

15:41 28 Dec 18

To update, I want to be sure everyone knows about Dawn! She was fabulous, I had very few details about what I wanted, just a loveseat and a chair. When all was said and done, she had selected the PERFECT furniture for me, including the fabric and patterns. I cannot say enough about her talent, her personality, and her professionalism. I LOVE my furniture. Thank you Dawn !!

Chris Saar

20:17 10 Feb 19

Though the quality of the furniture is excellent, the people who work there are even more excellent. I never felt pressured and Dawn was extremely patient and knowledgeable. It was a great experience.

Robert Gray

22:14 04 Mar 19

Our salesman Jim Holland is perhaps the best representative I've dealt with in a long time. He was well prepared and courteous. He had thought about potential solutions to our issues and spent all the time necessary to resolve them completely. Will definitely continue to be a LazBoy customer and recommend them to friends. Bob Gray

Elliott Antal

19:29 14 Mar 19

Great experience in the store, friendly service and very knowledgeable. The only reason I gave this 4 stars instead of 5 is because we were only interested in sectional couches and not all styles seemed to be on display. We also couldn’t see the chaise we were going to purchase in-person before making the final decision. Besides that it has been a wonderful experience.

Elaine Yeargan

19:55 16 Mar 19

Our salesperson was friendly and very helpful as we were deciding on our purchase. Not pushy. The store had a good selection of what we were looking for as well as plenty of options for fabric. Good experience.

Betty Allen

21:31 17 Mar 19

I was particularly appreciative of the selection of products and our Sales Associate Linda was very professional and courteous. Moreover, I really liked the Synchrony Kiosk but wished it was in an area that was much more private.

Mike Cantore

00:19 26 Mar 19

Laz Z Boys really sell themselves but we had a great experience buying a new couch yesterday. Deborah Patton was our salesperson. She was knowledgeable, friendly, patient and answered all of our questions with ease. I'm very happy with our experience and cant wait for my new couch to arrive!

Olivia Moore

19:13 01 Apr 19

The staff is super friendly and not at all pushy. The free design service is amazing! I never thought I could have a beautiful living room for such a reasonable cost.

Leila Schroeder

21:28 07 Apr 19

I was given a chance to try out four (!) Chair style recliners, and happened to love the comfort of the one which looks like a match to my sofa. Then Deborah showed me about 12 gorgeous fabric choices. With that decision made, we were helped by the decorators in the carpet area. I was very impressed with them as well as the huge array of highest quality carpets! Thanks to all.

Dianne Kindlick

15:07 15 Apr 19

Had a great experience with Ellie and Julie planning our new den layout and furniture purchase! They were very professional and showed us all the options. Would highly recommend them if you need help designing a space and selecting furniture that is functional and attractive!

Leonard Thomas

02:04 26 Apr 19

We used the store located in Pineville, NC. We had purchased Lazy Boy recliners in previous years and this gave us a desire to purchase from them again. To make sure we were making a correct decision we shopped at other high end furniture stores. In all stores we looked at the same items. All stores had a great selection on display, sales associates at all location were very good. After doing our evaluation we decided to purchase from Lazy Boy. All furniture at all stores was good, but Lazy Boy appeared to be just a little better and more attention had been payed to detail. All offered both power and manually operated recliners. Lazy Boy’s manual recliners were extremely easy to operate compared to their competitors. Electric, Lazy Boy has completely thought out their electric operating recliners, offering several different options. Their competitors only had minimal electric controls. Our previous experience with the Lazy Boy product helped a lot in making our decision. Although all stores had a good sales staff, the individual that worked with us at Lazy Boy was much better. Our decision was not made on price as Lazy Boy’s prices were higher.

amie beckett-montney

14:46 01 May 19

The La-Z-Boy team was absolutely fantastic! They went above and beyond to help me get a power recliner delivered quickly for my husband who was coming home from the hospital the following day.A huge Thank You to the entire team!

Nancy M

19:24 15 May 19

I had an appointment and was greeted at the door. I had brought some pictures and my ideas. The salesman and designer (Ellie) were very helpful. We first looked at my furniture choices and they explained the differences between different styles. They showed me samples and colors, which I greatly appreciated. Ellie showed be how my new furniture would look in my house via her computer program, and was able to show me how the furniture could be rearranged. I was most grateful for the help in choosing a rug to go with my new furniture, as they were very helpful in finding lots of items for me to select from. I am thrill with my new furniture and can't wait to see it in my home. The store is filled with very current furniture and accessories. I bought my first recliner from La-Z-Boy in the early 80's. The store has changed with the times and is so much more than a "recliner" store. (But I did buy 2 new recliners!)

Bernie Murphy

19:25 26 May 19

Our third purchase of La-Z-Boy furniture in the past four years; great service, great furniture and delivery/setup. Sales personnel very knowledgeable and professional. We enjoy all eight of our La-Z-Boy products. Ask for Carolyn when you visit.

Robert Baxley

20:10 26 May 19

The Pineville NC store wss very nice. Our sales associate Carolyn was awesome! She was so helpful and made us feel very welcomed. No high pressure sales just professional and friendly service. We bought an entire living room set with rug and felt we received a good deal for quality furniture. Would recommend to anyone.

Jeffrey Atkinson

21:33 01 Jun 19

Thank you La-Z-Boy in Pineville for the excellent experience we had purchasing living room furniture at your store! We are extremely pleased with the La-Z-Boy sectional and recliner we’re purchasing. We can’t wait until it arrives. Our sales consultant, Jim Holland, was outstanding! He answered all our questions, took us through the process line by line, and didn’t pull any last-minute “surprises” that sometimes can happen with furniture people. In short, he provided us exemplary customer service! We’ll be back. Thanks Jim.

Kathy Isely

23:31 13 Jun 19

Excellent Blue showed me the type of chair I was looking for and explaining everything made me decide to purchase the chair. Very efficient and excellent customer service. Job well done. Thank you.

Ray McCormick

19:46 30 Jun 19

I was favorably impressed by the knowledge that my sales rep. displayed during this whole process. Deborah Oliveri was most helpful. I could not have as asked for more. The same goes for Ellie and her work as a display artist. I am so anxious to see the finished product in my house. Thank you all the employees who work behind the scenes to make the process go so smoothly.

Frank Miller

10:21 07 Jul 19

We originally intended to buy one recliner, but it was so comfortable that we bought two. Our salesman Charles was very knowledgeable and his expertise guided us through the selection process of model, fabric, etc. Overall it was a very pleasant experience.

Ray McCormick

17:28 10 Jul 19

I was favorably impressed by the knowledge that my sales rep. displayed during this whole process. Deborah Oliveri was most helpful. I could not have asked for more. The same goes for Ellie and her work as a display artist. I am so anxious to see the finished product in my house. Thank you all the employees who work behind the scenes to make the process go so smoothly.

Mariea Harris

19:27 11 Jul 19

Debbie, my saleswoman, was extremely helpful in helping me choose the chair that suited my needs. She showed me numerous options and explained them all in great detail. I am blind, so this was extremely helpful for me. She also was professional when enteracting with me. I was extremely pleased with the service.

Barbara Verble

18:13 15 Jul 19

Felt very welcome as soon as we entered building.salespeople all very pleasant, helpful and knowledgeable. Out salesman James went above and beyond assistinh us with correct materials, etc. We have had our current la-a-Boy furniture for 16 years and still love it. Would recommend this facility to anyone .

Alexis Alston

20:11 27 Jul 19

Kenny is my go to guy for design ideas and finding the perfect chair to meet my seating needs. He nailed it twice in custom designs for me in choosing two great recliners for my Mom. I will use him again for my own chair!

Daryl Earnhardt

19:30 30 Jul 19

We ended up purchasing a sectional sofa and coffee table. Our Sales person Jim was extremely helpful assisting us seleting the fabric and color. I would definitely recommend anyone looking for new furniture to shop there.

Hannah Combs

01:16 05 Aug 19

Went in to purchase a sectional thinking it was going to be an extremely stressful decision trying to decide between so many options. The sales associate I worked with Michelle greeted me at the door as soon as we walked it. I told her exactly what I was looking for and within 10 minutes she led me to the sectional of my dreams. She made every step of purchasing process so easy and quick. I can not say enough good things about my experience.

Betsy Williamson

20:14 17 Aug 19

We received personal service tailored to our specific needs. No one wasted our time showing us things we didn’t need. Buying a recliner was a pleasure!

Barbara Blackford

19:39 29 Aug 19

Dawn and Jessica were VERY helpful. They made our shopping experience a delight. Thanks for all the suggestions and time spent with us

Kelly Reiter

19:39 01 Sep 19

Excellent experience! Ask for Deborah Oliveri. She is knowledgeable, honest, and fun!! I was apprehensive about finding the best lift recliner for my mom. She showed us all options, explained everything fully, and helped us make the best choice for my mom's needs. She'll take care of you!

Cliff & Katie Collins

22:21 01 Sep 19

My husband and I went to the Pineville location on a very busy Labor Day weekend. Our sales assistant, Julie Swanson, could not have been more helpful in piecing together the sectional we needed. The manager worked tirelessly with Julie to accommodate our very specific design plan. This place is actually fun to shop, and they have really nice artwork and other wall decor to choose from as well. Will be back for future home decor needs!

Kelly Reiter

19:39 01 Sep 19

Nancy M

19:24 15 May 19

Penny

19:44 03 Sep 19

Dawn Shaffer was wonderful through the whole process. From.helping us to select the best couch for us to selecting pillows and a beautiful area rug. She even brought in Abbie, the design consultant in to review our selections and help with a paint color! We are so excited! Everything is going to match beautifully! Thank you Lazy Boy! The Best Quality Around!

Lisa Riedel

04:58 08 Sep 19

We are building a home and it is a challenge to decide size of pieces to place in each room. We went into many furniture stores and most just said "my name is" and "let me know" then we couldn't find them again or they didn't have the knowledge. Our last stop, of a long day, was La-Z-Boy. We were greeted by Kenny Hill. He was laid back, introduced himself, said "let me know if you have any questions". He followed us around the show room, but was very casual in his approach. Kenny took the time to break down a cushion, explaining each layer. He has passion about the product / La-Z-Boy and we walked away with more knowledge of a quality product. On our second visit with Kenny and the design center, Abby, we felt even more confident in our decision to purchase living room and bedroom furniture from La-Z-Boy. Working with Kenny and Abby was fun and relaxing, they offered opinions and professional advise. If more furniture is needed we will definitely go back to La-Z-Boy to see Kenny and Abby.

John Burns

19:28 08 Sep 19

No pressure. Salesman was excellent. We got the impression he wanted us to leave satisfied not just hit the sale. Well done

Roger Veitch

19:48 13 Sep 19

My wife and I ordered furniture for our rec room. We spent a couple of hours with the sales rep, Charles Kurtz and the designer, Abbey. They both were very helpful and a pleasure to work with. Abby even did a computer rendering of the furniture layout so we could see how it would look. The furniture was delivered and setup to our specifications. We must say it looks great. We certainly would recommend Lazy Boy, especially Charles and Abbey.

Colleen P. Coesens

20:23 15 Sep 19

Our sales representative, Charles Blue Kurtz was patient, knowledgeable and courteous. He worked to understand our needs and pair our differences to enable us to find just the best pieces for our home. Although the store hours were over, he did not rush us and ensured we felt comfortable with our choices and even went out of his way to put together pillow fabrics that tied the entire ensemble together. We are anxious to see the finished products and are very thankful that we left the other stores and settled at La-Z-Boy and Charles.

Kati Toney

14:44 23 Sep 19

The service at La-Z-Boy is incredible!! My husband and I had been to at least 8 different stores before this one searching for the right fit for us physically as well as for our space. I have Cerebral Palsy (& I'm short!) and needed quality furniture that would support me well for the long haul. We were weary entering La-Z-Boy, but were greeted by the lovely Cynthia, who never pressured us...but observed us struggling and mentioned their free design service without us even asking for help. I'm quite sure it was obvious we were weary and overwhelmed. In that moment we felt a massive weight lift and I can't even describe how blessed we felt! They came out the next day to measure our space and we went back 2 days later to sit down with the designer. From there we picked out all our furniture, and were even able to customize every piece to make it perfect for us. The warranty is outstanding, but I grew up in a family who loved La-Z-Boy and I know the quality well. It lasts, even through all sorts of abuse! We could not be happier with our experience at La-Z-Boy in Pineville and would gladly recommend them to everyone!!

Melva Nelson

19:38 08 Oct 19

I was unable to come into the store to make my purchase of a lift chair due to having complete shoulder replacement surgery. The sales associate who helped me shop over the phone was Jim. His knowledge of your chairs was a tremendous help in selecting the right chair for my specific needs. Jim sent pictures along with descriptions for me to see. He took care of everything, as he said he would, and kept me informed along the way, always in a timely manner. I know this chair is going to be helpful to me as I recover.

F Carter

15:03 07 Nov 19

Great sales person; no pressure or hounding. Also very knowledgeable about his product. Provided a lot of fabric samples and details at my wife's request. Store is very nice and furniture is definitely quality stuff. Little higher priced than some other stores but i highly recommend this place. Great experience and we got a very quality piece for a good sale price.

Rina Marie Harris

00:38 10 Nov 19

Deborah A. and I cannot remember the interior designers name but both were very professional and I could sense that they were asking all the right questions to understand my taste. They designed my family room down to the rugs, pillows and fabrics for my ottoman and sectional. They also were able to take my room measurements, that I provided, and show me a full view of the room with the exact furniture I purchased. I highly recommended the both of them and will also refer any of my friends that are looking for a furniture refresh.

Melissa Babcock

20:22 11 Nov 19

David Lecher made this experience. He listened to exactly what I wanted and was even able to predict a good bit of what I was looking for! Modern/contemporary, with a mix of Boho. I had been to 6 different furniture stores and was feeling pretty defeated, that my vision wasn't achievable. Just recently bought a condo and space was important. He found me a couch that not only fit my dimensions but my color and style! And La-Z-Boy has the best manufacturing time for special orders I had heard in my search. Only 4-6 weeks, even now during the holidays. They were super great with financing as well, and found me a few discounts. 10/10 do recommend!!

Adilene Flores

15:27 21 Nov 19

If you're ever looking for furniture come here and ask for Kathy.Came in looking for new couches didnt know exactly what I wanted, upon walking in we were greeted warmly by Mrs. Kathy, we told her we were just looking she kindly guided us in the direction to start after about maybe 5 min she came to us and started asking us questions looking into how she could help us. I'm a very picky person, she was patient through all my questions, in the end i was torn between 3 designs, similar but different off of little details, she was patient and understanding, helped me narrow down to the piece that we loved. We came back to purchase she walked us through the whole process step by step made sure we got the best deal and set up delivery. We got the couches delivered and it was perfect. The whole experience from beginning to end was perfect. She made us feel as if we were buying from a friend rather than a customer buying from a sales person. Thank you for for genuine service and know we will come back and get Kathy to help.

Melissa Wood

00:51 22 Nov 19

Sales rep (Kenny H.) went above & beyond to help me be able to pick recliner up from distribution center in record time. Everyone at the distribution center was polite & helpful. Less than 15 minutes there and the recliner was loaded in my truck & I was heading out. Very efficient process. Great experience all around.

Andrea Main

20:10 22 Dec 19

We just purchased 2 chairs. Kate was great to work with. She patiently explained our options while we went back and forth trying to decide. Will definitely be shopping there again soon!

Debbie harkey

20:16 02 Jan 20

Great experience. A bit high on delivery charges. I picked up at distribution center in Rock Hill. They made it very easy. Saved myself $$$.Kudos to Kenneth Hill. He was a great sales associate!

Mary Hall

22:04 12 Jan 20

We came in looking for a new recliner and spoke with Carolyn. She was friendly and very knowledgeable and showed us several options. We were able to pick out the perfect chair and had a great experience. We will recommend this store to anyone looking for good service.

Christy Braidy

13:37 14 Jan 20

I have shopped at the Pineville location for years and am extremely satisfied with the quality of their furniture. Charles has been my salesperson for multiple purchases and will continue to be my ‘go-to’ contact at the store. Charles has in-depth knowledge of the different options available and has helped me to make the decisions that best fit my needs. He really makes me comfortable and has provided great advice. I trust him to help me make the right choices. Where I was once concerned about comfort for my guests, I now have to get in line to get a seat!

Vincent Smith

19:36 17 Jan 20

Cynthia was the best sales rep I've ever experienced. Very personable, knowledge was impeccable. Knew every sale item, explained and demonstrated the quality of the furniture, discussed in detail the protection plan. Just a great sales rep. If you need furniture of any kind, I would advise you to see Cynthia at LA Z Boy in Pinville, NC.

Delia Caldwell

23:45 27 Jan 20

Salesperson was very attentive and willing to make sure we got exactly the right piece. She helped with design choices after listening to what we were interested in, and helped us narrow down our selection. Her level of technical knowledge was helpful.

Shirley

21:47 26 Feb 20

We shared why we needed a recliner and the sales rep immediately took us to several that met our requirements. I think we chose the 3rd one we tried and closed the deal within 15 minutes of our arrival. We chose the lifetime fabric protection guarantee and were told that we could pick up the chair the next morning. We have done that and love the chair. The sales rep made it easy and answered all of our questions. I highly recommend Lazy Boy of Pineville, NC.

Alexandra Schery

20:20 06 Mar 20

Absolutely amazing customer service. Deborah and Latisha are top notch, and went above and beyond to make our living room dreams come true for our new home! I would highly recommend both of them to anyone looking for new future. Seriously, a great experience. I can't wait to see my new furniture pieces in my new home!! Thank you Deborah and Latisha, you guys rock!!

18:05 17 Jun 19

Fathers day my husband & I walked in the store & were greeted warmly right away by Deborah Patton. I wanted a reclining power sofa that would be comfortable for my husband who sometimes has back issues. Hubby made it clear this visit was a look & gather info only. I had other plans.😉Deb gave us her undivided attention & was so beyond helpful! She even wrote out a list of non profits w/phone #s that could pick up our current furniture and give it all to a family that could use it. I love that!Deborah gave us first class service without making our visit feel like just another sale. We actually had a good time and while we spent more than intended we actually saved when Deb agreed with me about some fabric decisions. Then she surprised me with a print out of everything we bought including the fabrics used on each piece! I love this because it takes time to deliver & now I can look at the print out & get the room ready!I'm sure others at this location are very good, but I feel like we really lucked out getting Deborah, who will not connect the name Kelli to the people she sold the Jay Power Reclining sofa, Rocker and HUGE storage ottoman ÷ 2 pillows. I use the name Kelli Laine Lewis so that my daughter Kelli will not be forgotten after her life was stolen by DUI Homicide. Zero justice.Anyway, we had such a great time & are so happy with our choices and grateful for Deborah's guidance I felt inspired to give this long review. ~Pam Taylor, still Kelli's mom If anyone would like to know more about Kelli and/or DUI in our area- please search "Enact Kelli's Law" on Facebook or any other social media. Thank you so much!!

Robert Goorey

19:18 23 Jul 17

Went in with no idea of what I wanted to buy a couch, love seat or chair. Fortunately Deborah one of their sales people set and listen to me for 30 to 40 minutes helping me decide which would be best from my needs. After choosing which would be best it was a fast and easy ordering system with options to finance with 0% or to pay cash. Deborah also gave me the solution I needed to take care of my leather purchase for an entire year. Upon writing up the purchase agreement she told me that I could have delivery within 3 days. This is a fantastic place to buy furniture for your home or office I would highly suggest them to anybody that has the need.

Donna Knoop

19:40 03 May 20

Lazy Boy has an incredible selection of not just chairs but sofas, end tables, coffee tables, and hutches. Pleasantly surprised at all the choices. The staff is friendly and helpful. Lots of attention to detail and help with building out your dream room. Highly recommend!

Scott Gabriele

19:52 07 May 20

Our initial experience at Lazy Boy of Pineville, NC was fabulous so far. The Sales Consultant Diana, was both patient and professional while showing us the different options available in recliners and sofas. We will be making a major purchase from Lazy Boy in the near future and will definitely use Diana as our Consultant. We didn’t leave the show room empty handed, before we left we purchased a pair of beautiful table lamps which my wife just adores. Will be back soon... Scott G, Rock Hill, SC

Mary Page

20:46 22 May 20

Blue Kurtz was an awesome salesman who was very helpful and knowledgeable but was also down-to-earth and not pushy or judgmental. He simple listened to our wants and needs in order to help find the best furniture for our family. The design consultant, Ellie Abbott, was also just as terrific. She was patient as we looked through numerous fabric samples until we found the perfect combination. I appreciate both of them for their hard work and dedication to their customer’s needs and wishes. Go see them in the Pineville, NC store!

Donna Farris

23:53 24 May 20

The staff was extremely helpful. The perfect combination of showing you their furniture and making suggestions and giving you some space. Very knowledgeable about what would work for you. I felt respected and honored. Way to go Laz-y Boy!

Debbie Scalia

19:45 25 May 20

Our sales person, Debbie, was absolutely amazing. We loved her customer service. She was so informed and patient. We love la Z boy furniture and Debbie just added to make it a great experience.

Margaret Nauful

19:15 27 May 20

La-Z-Boy is such a great product. We had two sofas that lasted over 20 years and still looked good. Love my new chair! Always well made furniture.

Gina Warren

19:37 27 May 20

I stopped just to look because I have been in need of a new recliner for a long time. A very professional lady by the name of Deborah greeted me. After I told her I was just mainly looking, but that if I were to buy a chair I told her what my price range was and the colors I would like. She was very knowledgeable of the chairs in my range and helped direct me to each to try. I never felt rushed, as a matter of fact she gave me different color ideas that would go with the sofa and loveseat that I have. My visit was awesome at Lazy Boy. I did purchase a chair and Deborah made that process very easy. Don’t ever lose her Lazy Boy. Her beautiful smile and.willingness to go the extra mile makes a a great asset to your business.

Joan Wasdovitch

21:28 30 May 20

The experience was perfect. The sales people were very helpful and it was enjoyable picking out our sectional. The delivery went smoothly and everything was put together and in working condition. Love my sectional.

Jeffery Friar

13:11 01 Jun 20

Carolyn assisted us and showed us exactly what we were searching for. She carefully explained all our options and helped us make better decisions than we would have made on our own. We were very satisfied with the in-store customer service. Now we are just waiting on our new furniture.

Miriam Morrison

21:54 08 Jun 20

Doug was an informative salesman and knew his furniture and custom sample swatches. When a custom swatch ended up being $900 per chair that was $600, we told him no way were we going to spend that on a chair for the bedroom. I asked if there was another color in the existing cloth. He immediately showed us, and it was back to the $600 we agreed to pay. We liked the furniture styles and are pleased with our purchase.

Lori Lori

19:29 18 Jun 20

Cynthia was amazing! My Mom is 76 years old and has Alzheimer's. She needed a great chair to replace her old one. We explained her needs to Cynthia and she showed us several options. Then she let us shop and converse on our own, without hovering. We truly appreciated that freedom. When I asked a question, she was right there. Cynthia is a great salesperson and is part of the reason we purchased from your store.

Leslie Schrader

19:29 21 Jun 20

I have been looking for a traditional style recliner for one of my rooms in my home. After looking at several manufacturers I've chosen lazy boy as my top choice . Not only are the recliners made in the United States, which was important to me, the quality is top notch. The salesman was extremely helpful and accommodating the sale quickly and easily I highly recommend this location for your furniture purchases

Elizabeth Machesky

20:17 25 Jun 20

I recently went to Lazy Boy furniture in Pineville to look for a dining room table for the house my fiancé and I just bought. Upon entering the store, My parents and I were immediately greeted by Sammie. She was so friendly and welcoming from the very first encounter. Sammie listened to the vision I had and was incredibly helpful showing me different table ideas that could work. She and Ellie, from the design team, worked together to put together a gorgeous design for our dining room including the dining room table, a beautiful rug and a console table. Sammie and Ellie were so open and honest with their suggestions as well as answering any questions. Sammie and Ellie helped make our dining room vision For our first home come to fruition. I would highly recommend going to this Lazy Boy furniture store and asking to work with these two ladies. They are phenomenal!!!

Liz Machesky

20:06 25 Jun 20

Vanessa Stewart

19:21 28 Jun 20

We had a great experience at Lazboy at Carolina Place Parkway. Doug Sheldon listened to our needs and didnt waist our time trying to sell us things we weren't looking for. He was friendly and knowledgeable. The best part was the couch we purchased is going to be delivered this week instead of the 6+ weeks out that we were hearing from the competition.

connie kennerty

18:54 30 Jun 20

Kate Owen's was my sales associate. Kate was awesome, she worked with us and the measurements of our room to help us decide what we could fit in there. She spent approximately 2 hours with us helping us pick out furniture! She was very knowledgeable and polite and she did not rush us to make a decision. She made the experience a very enjoyable one! I would recommend Lazy Boy to anyone looking for Quality Furniture and a caring staff!

Joan Weir

19:23 01 Jul 20

The sales representative that helped us was, Diana Donovan. She was absolutely wonderful. She was professional and was able to answer any question that we had. She was instrumental in helping us find our sofa and chair. She asked the resident designer, Ellie Abbot to help with design questions that we had. Ellie was also absolutely wonderful. A huge help. I highly recommend this store.

Kevin Van Wieren

20:04 06 Jul 20

We recently used La Z Boy’s design services to re-do our downstairs family room. Deborah and Abbie set up our appointment while we visited in the store and came to our home a couple days later to take measurements and discuss some high-level ideas. A few days later they had out together a really well thought out design that took our family size and needs into account.We ended up purchasing all of the suggested recommendations and are very eager to have our furniture built and delivered in approximately 8 weeks!The level of detail and creativity to make our family room more functional was very much appreciated. While La Z Boy May cost more than other furniture stores and manufacturers, you get what you pay for! We’ve purchased LaZBoy for over 20 years and will continue to do so given their quality, durability and value. Plus our furniture is made in the USA!!

Brad Jones

23:53 04 Jul 20

Charles was knowledgeable, easy to work with, clearly customer focused. He helped advise the right sofa, cushions, and color for us. He was focused on our needs - and responded quickly offline and in person. Most importantly, he was respected social distancing and was gracious.

James Chavis

19:20 16 Jul 20

The saleslady (Diana) was wonderful in helping me to select the recliner that was just right for me. She went out of her way to get me a great deal on my purchase. The only issue I had was that I wish I had been told in advance that it would take 2 - 3 months to get it. I was expecting to be able to get it in a short number of days.

Amy Michelle Rogers

19:36 26 Jul 20

I’m beyond pleased with my experience at La-Z-Boy! After visiting two nearby furniture stores, we decided to take a chance and see if La-Z-Boy carried the style chair we were searching for. They did! Not only did I find multiple options for chairs, their entire furniture selection was amazing! Our salesperson Kenny was not only extremely knowledgeable about La-Z-Boy furniture but also provided fabulous, patient and considerate customer service. He recommended the perfect couch and chairs for us! The furniture is made in America - high quality and prices were extremely reasonable. We’re looking forward to shopping with Kenny and La-Z-Boy again!!

Dean Rogers

19:41 25 Jul 20

Excellent service & good prices. Our previous LaZboy furniture has been excellent. I hope this lasts as long.

Shannon Crawford

19:18 27 Jul 20

The floor room was beautiful and the selection was amazing. Everyone was very personable and extremely helpful. They took their time to help us through the whole process. I never felt pressured or rushed. I’m very excited to receive our new sectional.

Colby Ammons

19:20 03 Aug 20

Sammy was our salesperson. She was very knowledgeable of the products that La Z Boy has to offer. She walked us through a ton of different options, and she walked us all over the store. They were more expensive than the other option we were looking at, but ultimately we decided to go with La Z Boy because of the superior quality and the fact that their products are American Made along with Sammy’s great service. We loved the fact that all of their products could be customized, i.e. different fabric/leather, manual vs powered, memory foam vs standard, different wood colors, etc. Very happy that we found the perfect sofas and rocking chairs for us.

Kelli Laine Lewis - Forever 18

22:15 18 Jun 19

k9bridge

21:07 29 Aug 20

Upon entering we were welcomed and asked to look around. The sales lady, Deborah, gave is her name and pointed is in the direction of the merchandise we wanted ted to peruse. She put no pressure o. Us and we e extremely helpful and courteous.

13:31 31 Aug 20

Kathy was a pleasure. Knew exactly what I was after and provided great service ! Her knowledge and efficiency made it so easy for me to make a decision and leave a happy customer .

Sylvia Stewart

19:13 31 Aug 20

Deborah's service was attentive but not at all pushy! We were looking for a sofa for our basement and did not want to spend a fortune. Feel like we found a good compromise of quality for the cost.

Patricia Whitesides

20:45 06 Sep 20

The sales associate was knowledgeable about La-Z-Boy furniture construction which I was interested in. I described what style/shape//size I was interested in and he led me to two great choices for my space and taste. The decorator looked pictures of my existing decor And helped me finalize choice and upholstery. My only wish is that the receipt was better itemized. I will definitely return again when in need of furniture.

mike haas

19:19 06 Sep 20

Jim was my sales person at this La-z-boy. Never been there before as we just moved here from San Diego. In the middle of COVID19 so shipping times everywhere suck but we came here, left and decided to come back. We went to every store in furniture row. Jim was by far the best sales person we ran into yesterday, no pressure to buy, just professionalism and a strong desire to make sure my family and I were treated with respect and given everything I wanted. He gave us a pretty good discount too. All in all would go back and buy furniture again. We dont get it for 6 weeks so I cant speak to the quality of the furniture yet.

Irene Piecora

12:45 08 Sep 20

Doug was extremely helpful. We splurged and got two very nice power recliners. They will suit us well in our retirement years!!

John taylor

16:08 11 Sep 20

Great experience. Lovely and knowledgeable sales ladies. We were very pleased. Have bought Lazy Boy before and been very pleased with the product.

Jessica Edwards

19:16 13 Sep 20

Great customer service—friendly and personable salesman. Not pushy at all. Great selection of what we were looking for. Worked with a designer to see full potential of our living space. Very pleased with the whole experience.

Jackie Schropp

19:48 20 Sep 20

Our, salesperson, Tom Holland, was helpful and knowledgeable. He showed us many options and answered our many questions. The whole store adhered to Covid 19 safety measures so we felt comfortable as we shopped. We love that the furniture is made in the USA.

Kevin Beltran

19:29 24 Sep 20

First time shopping with Lazboy and it was great! Diana was pleasant and honest. When we first walked in the sales reps upfront did not great us but from behind them came Diana! She met all our needs and answered all our questions. Will definitely be back for more furniture in the near future.

Keren Gonzalez

00:13 24 Sep 20

Diana is the best person in the world! She was the only one that greeted us. She made the the process easy and made any accommodations needed. She was honest and met all our needs and wants.

Peter Martelly

19:19 17 Sep 20

Courteous staff, plenty of selection. Easy shopping experience

Keith Griffin

19:12 20 Sep 20

We enjoyed our visit and had a great sales rep!

Karla Bell

21:23 28 Sep 20

Jim H. was the best. Jim was very knowledgeable polite, professional, and patient just great all around. I was not sure if I wanted to make my purchase yet or if I was going to put it off for a later time, but because how Jim handled his business I made a purchase that I feel I will be very happy with. Go to LazBoy and ask for Jim Holland he will walk and talk you through your decisions no pressure.Thank you Jim!

Steven Rossman

20:08 08 Sep 20

Charles was awesome to work with, I would recommend asking for him at the Pineville location. He was super knowledgeable and patient with us. He was not pushing us to buy there and now. At other furniture companies we felt pressured to buy before we left. We visited 3 different times and he remember us each time and was ready to help. Great experience and will be returning to this location mostly because of the customer service we received.

Debra Teachey

02:10 09 Nov 20

Kenny Hill was our salesperson and we couldn’t have been more pleased with his wealth of knowledge, professionalism, patience and warmth he showed us! It was a journey that we’ll remember for years to come. We have always been pleased with La-Z-Boy furniture. We have bought numerous pieces over the past 30+ years. When our son and daughter-in-law built their home, they too, bought La-Z-Boy for their home. Our son knew how pleased we were with all of our purchases that he was going to follow our lead! They are so happy they did! Thank you for always delivering a quality product.

Elizabeth OConnor

19:09 23 Dec 20

We recently went to the Lazy Boy showroom in Pineville NC. We went in as serious shoppers as we knew we wanted at least 2 recliners with solid construction and good quality fabric. The sheer number of choices made their free design services invaluable. We were impressed enough with what we saw to add in a few extras.I found both our salesman and designer to be both courteous and helpful. Even as I had many questions.As with anything custom, the price tag is higher and the wait for delivery longer,, especially in this time of the pandemic . The showroom and the service were a great experience and I have high hopes for the furniture when it arrives .

Jamie Honerlaw

04:00 26 Jan 21

While we haven’t received our actual furniture yet (only 4 weeks for a sectional in the pandemic. What?!?) our experience at the store was amazing. Kenny was so attentive and personable. He made the whole process less stressful, especially when my husband and I both have different tastes. He found a solution to appease us both. Literally cannot say enough good things about him!

Amy Neifert-Dube

14:48 27 Jan 21

I was very pleased with my shopping experience. I was greeted at the door and immediately felt welcomed. I discussed what I was looking for and found it with the aid of the sales person. She showed me some options and was able to find the perfect pieces. After wandering around in other stores not really certain of whether I'd find what I was looking for, to be shown immediately what I wanted was a breath of fresh air. Because of COVID-19, delivery dates are crazy long, I will have to wait for my furniture. But, being transparent, the sales person told me up front that the supply chain was stressed and that I would have to wait over 6 months to get my pieces. I would have been quite upset if I hadn't known up front. Overall, I'm very satisfied with my purchase.

Christopher Camden

20:44 02 Feb 21

Both Kate and Kathy were so helpful. They were honest with their shipping schedule issues that everyone else is having too, and it was a no pressure situation. Laid back, friendly, and the quality of the couch is so much better than everywhere else we looked. Solid with an incredible warranty. We got the Paxton with the Chaise.

Shawn Donahue

20:32 07 Feb 21

Jim the salesmen is absolutely fantastic. We have visited twice and even begin the masks he remembered us months apart. Very quick in his feet extremely knowledgeable of the products and options. Lazy boy itself is a life long name and looking forward to owning an entire living room. And Thank you very much Jim for your above and beyond customer service. It’s to hard to come by it anymore and you make it look easy.

Lisa Robinson

15:09 22 Mar 21

We purchased a sofa from this location. Jim Holland was wonderful helping us decide which sofa was best for us. He knows the products extremely well. The delivery team was excellent as well. They were in and out quickly, made sure we were happy, and they were safe about it. We would purchase from this store again.

Heather Leonard

19:10 02 May 21

Kate was wonderful to work with. When I arrived, she helped me walk through my options. Showed me some of the different features, and left me alone when I wanted some time to just wander and look at everything. Trying all my options out, narrowing down exactly what I wanted, and getting me the best deal possible on my choice. It was a very pleasant experience from start to finish, and I can’t wait for my new recliners to be delivered next week.

Valarie O'Hara

20:11 22 May 21

We were looking for a comfort contemporary sofa recliner that had leg, head and lumbar motor functions and a couple of coordinating accent contemporary swivel chairs for our home. Designer Consultant Michelle was very professional and helpful in guiding us to the appropriate pieces in the showroom to test out. From there she assisted us with custom cover selections. We were very pleased with our purchases as well as the quality of the furniture and the lifetime warranty that comes with La-Z-Boy Furniture. Not only do the pieces look fabulous but the comfort is amazing and feels like it is completely custom fit for my husband and I both. The Memorial Day Sale was a pleasant surprise too. Thank-you for such a great experience Michelle!

Lisa Helms

18:37 14 Jun 21

I knew what I wanted when I went to La-Z-Boy. I had picked out a recliner on line. I walked in and was greeted immediately. I told the salesperson what I wanted and she took me to the two colors they had on the floor. I picked the one I wanted and she got me checked out. She was very detailed in my check out to let me know everything I needed to know about the warranty an d fabric protection. We pulled around back and they loaded it for us. It was a quick and awesome experience. The set up at home was super easy and we LOVE our new recliner!

Jimmie Sherrill

09:30 20 Aug 21

I am hopefully just temporarily disabled, in pain, using a cane. Lindy came right to us, listened very carefully to what I needed; a recliner I could get in and out of easily with good lumbar support and a fit for my long legs. She sat me in the perfect chair first time! I tried some others but went back to and purchased the first one. Total time in store probably 30 minutes. Her soft accent and voice were soothing and kind. Her explanation of all charges , and pick-up process were spot on and helpful. She was careful of distancing and wearing her mask, which in my weakened state I really appreciated! We will be back for future furniture needs. I chose this store because of my sister and brother-in-law’s positive experience here with another associate, Kenneth Hill He had gone home a little early that day so we didn’t get to meet him. Lindy was perfect for us!

Natalie Everett

10:56 03 Sep 21

I highly recommend Jim Holland at the Pineville location. From the moment we walked in the store Jim was welcoming, warm and caring. He makes it clear the customers satisfaction is his highest priority. Jim literally worked for us while we were not even in the store. We made several trips picking out furniture, lamps and a rug. Every time we returned to the store, Jim had already picked out “multiple” options for us to choose from. I can assure you 100%, if you are fortunate enough to work with him, you will not be disappointed.

Eddy Beard

22:39 29 Oct 21

With generations of confidence with quality LazyBoy furniture we found it a delight To go to the store. The staff was attentive to helping us find chairs that were the right size fit for each of us. I felt the salesman was knowledgeable about the fabric choices. During the construction we were kept updated regarding progress and anticipated delivery time. The day of delivery I was informed of the window of time to expect arrival. Everything went smoothly from the time we arrived at the store to the time we were enjoying our great furniture. I honestly do not believe you can do better than to invest in this fine furniture.

Meiewyn Avent

08:38 13 Dec 21

Beth at the Carolina Place location in Charlotte NC was amazing. She was very patient, pleasant and informative. I felt so bad taking up so much of her time but she never made me feel like a bother. The experience was great and I can’t wait to get and use my new pieces!!!

Dee O

21:53 28 Dec 21

Ken and the design team did a fantastic job of pairing fabric and an area rug with my paint and flooring. I’m so excited to get my new living room pieces, but sad that it’s going to take nearly six months to arrive. Guess I should have started shopping sooner to be more aligned with my renovations. Great in-store experience, though!

J Bridwell

00:26 14 Apr 22

Roslyn Henson

20:28 19 May 22

I had an excellent experience shopping for my new furniture. I really wanted to pick something that would work for us in retirement and with our growing family. I have a very difficult time making decisions but my sales associate and the entire group helped me with all of my concerns. They were very patience and brought up lots of points that needed to be considered. I went in once just to get an idea for the sofa. Then I went back looking for other chairs and things for the room with several ideas in mind. Then I went back to pick out fabrics and on my 4th trip I finalized everything. In the end I pretty much went with my first instincts but because I get nervous about these major decisions, I’m glad I took my time. I feel really good about what I ordered and I really appreciate all the help I received from the sales associates and the design team.

Lydia M

19:06 26 May 22

Wonderful experience buying a few pieces of living room furniture. Went in for one thing but loved the selection and sale they had on and left buying 3 pieces! Great customer service. Easy.

J Bridwell

15:02 30 May 22

Really liked this place. Nice people. Not pushy. Greeted me upon entry. Asked me if she could point me in the right direction. She gave helpful suggestions. She let us breathe. Offered an option of visiting my house I'm building to help with measurements and design at no cost. Introduced me to a designer that was busier than the 2 we passed, but her words "her favorite". Now we are meeting Friday to discuss living room and kitchen options. Great customer service so far. This place was a referral from my friend and realtor based on great customer service also!!Visit 2(designer meeting). We did discuss options. We ended up changing some things out. We also didn't choose some things they picked. They didn't get upset. My GF actually adjusted a couple things and the designer jumped right in and piggybacked off her ideas. They are even sending out a loaner couch until mine is made at the cost of 1 penny!! They are shipping out and picking up a couple times at no extra charge. Everyone was so helpful. I can even change my delivery time and date as the house gets built. Highly recommend!!!

Loren Schofield

20:51 27 Jun 22

Deborah and Ellie served us very well by listening carefully during our initial store visit as we described our needs. Then they came to our home to better understand the available space, our existing decor, and our color preferences. They developed an attractive proposal including 2d and 3d room layouts, fabric samples, and accesory suggestions. We made only a few adjustments before arriving at a final plan. These ladies were very friendly, knowledgeable, customer-focused, and highly effective.

Kent Howell

21:55 01 Jan 22

Very helpful staff. The lady that helped me was down to earth and mellow. She never rushed me or seemed annoyed with me. I sat in every single recliner at least once. The inventory is low or backordered for a few months but that's life now with everything. The delivery guys were very helpful and friendly.

20:16 09 Sep 22

We had an excellent experience. We had gone to 2 other furniture stores and couldn't find anything we liked. The sales people were terrible, so luckily we didn't find anything because we wouldn't have purchased from them.Our last stop was La-Z-Boy. Customer service from Lindi Choga was excellent. She showed us the styles were interested in and didn't try to sell us things we didn't want. She took her time to make sure we were satisfied. We ended up getting our furniture from her. A very pleasant experience.

Lisa Robbins

23:38 21 Nov 22

Very kind folks here. I’ve never had a better shopping experience anywhere. Literally spent 4 days back and forth with samples and sat in everything in the store. I feel like I know them all because everyone was so nice (or were on a mission to get rid of me). No high pressure but stick with you to learn your needs and get it right for you. I just ordered so can’t speak to delivery or final product. Show room is beautiful with plenty of custom or off the floor choices. Good prices for this level. Ask for Martha. She’s newer but trained well and just the sweetest.

Jack Manly

13:57 04 Jan 23

We were able to look around and try out the different sofas at our own pace. Once we had decided on the style of furniture we wanted, Kate talked with us about all the options available to us. She answered all our questions and walked us through the purchasing process. You might say we are "returning customers" as our son bought the same style of furniture 3 years ago. We have a 30 year old Lazy Boy recliner that was gifted to us from our parents. All the mechanical parts still work and all the cushions are still holding their shape; we just had it recovered to update the fabric style. It's hard to beat the quality of Lazy Boy and we like the fact that it is mostly made in America.

David Thomas

17:44 22 Jan 23

Working with Kim B. was a delight! She was friendly, helpful and very patient, as we sat in many different chairs. With her help and guidance we were able to choose the best chair for us, then customize it to our preferences. We would absolutely work with Kim on our next purchase!

Deborah Dunlap

20:10 07 Mar 23

My experience was amazing! Evan was the Lazy Boy associate that helped me and he was simply amazing. He was attentive however he gave me the time and space to shop on my own. Evan was very knowledgeable as he was able to tell me and show me the different furniture styles offered. I would definitely return for other purchases.

joan f

20:27 22 Mar 23

Found the perfect comfortable chairs after looking at several stores. Evan (salesperson) & Latisha (Interior Designer) were very kind & very helpful. We don't yet have our custom ordered furniture, but I would go back to work with them again!

EMMA SCOTT

22:19 04 Feb 23

I've shopped at La-z-boy furniture on numerous occasions here in Charlotte and in NY I've never been disappointed. The furniture is high quality and the customer service is excellent. Michele was courteous and knowledgeable, and didn't try to sell me anything I didn't want. I like that

gerry jeffrey

23:59 27 May 23

I recently purchased a sofa, carpeting, and leather recliner from lazy boy. Our salesperson Dawn and interior designer Latisha were very knowledgeable, friendly and together they coordinated and designed my living room. They came to my house and measured everything in my room to make sure where all the pieces would fit best. We love the furniture. I recently returned to lazy boy and purchased more items that were included in the design and Dawn and Latisha were so helpful. Thank you Dawn and Latisha.

Shane Patrick Finn

19:17 26 Mar 23

The absolute best furniture shopping experience I have ever had. My wife and I were very indecisive about the fabric for our new chair. Deborah Patton was so patient and helpful with of fabric choices and we took way too much of her time. Thanks again Deborah, we look forward to our new chair.

Sharon McNeil

01:17 01 Dec 20

It was a pleasure to shop in a no pressure environment. Jim greeted me at the door and offered assistance when asked. Latisha is a very talented designer and was able to helps us envision the space. Other furniture stores had good employees, but not the quality lazy boy will deliver.

Southern Lady

19:14 18 May 23

Lindi helped me find the perfect power recliner for me. She was patient and very knowledgeable about the different recliners. She was so professional and friendly. I will definitely be a future customer and recommend La-Z-Boy to all my friends & family.

Rita Cater

19:22 30 May 23

Lots of in stock choices for finding the perfect recliner for me and my space. Then I got to customize what cover was best for my usage. Excellent sales person who was knowledgeable but not at all pushy.

Phil Habrukowich

19:09 16 Jun 23

The sales Rep was well versed on the recliner we purchased and was very helpful when filling out the paperwork. She said we can save additional money if we can pickup the chair at their warehouse. Owning a pickup truck we elected to go that route. Would buy from them again.

Daniel Hamer

20:28 29 May 23

Beth was fantastic and worked with us to find the perfect furniture for our specific needs!! She us an excellent listener and a great sale person. We really appreciated it

Cindy Romeis

19:45 02 May 23

The sales person Kim was great and I would give her 5 stars. I explained what I was looking for and she immediately took me to 3 recliners that would work for my needs. I choose to pick up my purchase since it was only one recliner and would fit into my vehicle. The only negative experience was to he told that the warehouse would not help me load the purchase into my car, so I would need to take help. In my opinion that is very poor customer service. Even Walmart will help you load purchases...I did not expect that kind of service out of Lazyboy.

Laura Roberts Johnson

19:28 01 Jul 23

Great experience buying new couches for the first time. Brad helped us out and he was awesome. We appreciate him working with us and helping us get what we wanted!

Amy Williamson

19:24 05 Jul 23

We went to the showroom to purchase a rocker/recliner for a nursery. The saleswoman was wonderful and showed us lots of options. The chair we selected is so comfortable and we were able to customize the fabric. Waiting for it's delivery!

Terry Efird

09:22 23 Jul 23

Evan was a great sales person. No pressure from him. Soft approach and knew the product well. Purchased 2 electric recliners from him. He is truly an asset to Lazy Boy in Pineville. Would recommend him to anyone.

Patty Harper

01:28 04 Aug 23

I just want to share my experience as a "Very Satisfied " customer. Monday my husband and myself we able to meet One of the most PLEASANT Young man that helped us in choosing our new Recliners for our home. We were greeted by Evan Halsey @ LAZYBOY in Pineville N.C. Our time with him was such a wonderful experience, Evan was so Knowledgeable and seemed so passionate about his job. We have NEVER HAD ANYONE explain the different varieties of Recliners and the way we need to have a Recliner fit us. We were so Impressed with Evan. Thank you so much for all your help. Marty & PattyHarper

Booty Moran

20:23 07 Aug 23

Had an excellent experience with your store thanks to Beth…she was very helpful, friendly and did not pressure us. Looking forward to my new recliner Wednesday and will shop with you again. Also, your store is very well laid out. Thank you…Booty

J Ostrander

19:46 10 Aug 23

Salesperson, Devon, was totally professional, knowledgeable and plesant while guiding us to the best selection for our needs. We have enjoyed La-Z-Boy recliners in the past and were glad to find the chairs were still the same high quality

Kathleen Saunders

17:10 11 Aug 23

The sales lady was very informative. She showed us many recliners 6ntil I narrowed it down to 2 and then to 1. Just an all around good experience and an excellent sakes lady.

Linda Kellogg

22:19 10 Aug 23

We had a wonderful salesperson who was very knowledgeable. She guided me to a recliner that fit me perfectly. I love it, it’s so comfortable!

Steven Gileta

20:08 28 Aug 23

The sales team was great! Beth and Rachel, made a great effort in understanding what we were looking for and showed a great range of options and price points that matched our style.

Bob Boyd

19:11 26 Aug 23

No problems; visited twice, Discussed and tried about 7 or 8 different models of “recliners”, 2nd visit, with a daughter and the decorator we all agreed on the model we purchasedGood experience all aroundRCBdiscussed

Katie Johnson

14:41 02 Sep 23

We had an excellent experience at La-Z-Boy Pineville, because of our salesman Brad! He was attentive, knowledgeable and if he didn't have an answer or detail, he was quick to find it for us. He brought over a designer Tish, who helped us visualize how the furniture would work in our space, especially with our paint color. We never felt pressured or rushed, and walked away confident in our purchases!

Anonymous

02:02 03 Sep 23

My recent shopping experience with Lazy-Boy in Pineville, NC was awesome! They had great Labor Day sale prices so I bought 2 recliners. Dawn was my sales associate and she was very knowledgeable about colors, the product and was able to help me find the recliners that worked great for me. I’m very happy with my purchase at Lazy-Boy…Kaiya Goode

cmcurry1287

14:03 04 Sep 23

The sales people were helpful but not intrusive, allowed us to walk around the store and take our time, when we were ready they helped with fabric style/color. They also showed us the tempur-pedic cushions they offer which was a game changer. Evan was very patience and attentive to our needs and did not rush us. Because of this great experience and the patience of the staff we will absolutely be back for other furniture.

Sal Ad

14:48 17 Sep 23

Knowledgeable, friendly, personable , experienced salesperson..lead me straight to what I was looking for... Great experience! Nobody has a better selection of LazyBoy recliners than the one, the only, original LazyBoy Retail outlet store...

David Woodall

16:35 18 Sep 23

Kate Owens, our sales person was fun to work with. She listened to our needs and showed us several options for us to choose from. She has a great eye for detail and made sure my wife and myself were satisfied with our purchase. Would recommend her to anyone wanting La-Z-Boy Furnature !

Jessica Snyder

19:03 15 Oct 23

Kate was a wonderful Designer and salesperson. She was patient to understand our needs and helped me figure out the best solution for our family room. We are very happy with our purchase and the sales process we will definitely shop at Laz boy again

webdevgirl

17:41 18 Oct 23

Excellent experience from start to finish. My sales rep, Kate, was very knowledgeable and did a great job steering me to the best choice based on my requirements. Delivery went smooth as silk. The website that enables you to track your delivery status is the best I've ever seen and the delivery guys did a fantastic job. Overall, extremely happy with the service I've received so far, and love my new Talladega recliner! Thanks!

Gwen

01:53 23 Oct 23

Evan works at the Pineville LazyBoy. I had previously read some reviews before I went, I kept seeing very good reviews about Evan. Well Thank God, He was the one that approached me and Let me tell you that he is an Angel. I ended up with an entire Living-room set and a Rocker to go in my bedroom all of my pieces recline. He was such a great inspiration and a great Listener. I do t know why he isn’t running that entire store. If I had my own company, I would hire him, give him a six figure income to train others. He deserves the best.!! He gets my vote 💯.

Andrew Barnett

02:57 26 Oct 23

Debra was very helpful and showed us exactly what we were looking for. She then explained our options as far as upholstery and color so we were able to make a decision. It was a very enjoyable experience.

Freida Eggers

23:07 29 Oct 23

Our experience was top notch thanks to our sales associate Kate Owens. Kate's professionalism and knowledge was on point guiding us through the various products and features, that lead us to make the best decision pointing out the least little details. High quality products with excellent customer service. Thanks Kate

Sharon Stroud

02:17 11 Nov 23

Lindi was so perfect to work with. She worked very hard to make sure we were very happy with our purchase. Now looking forward to the furniture to arrive. Highly recommend you give her a call if you are in the market for a sofa!

Raymond

15:22 14 Dec 23

We were very impressed by Brad and his attention to detail. He showed us many variations of furniture that would serve our purposes. Discussed the pros and cons of the different types and how they would fit our needs. There was no high pressure sales. He showed us furniture that would fit our needs and no pressure to make a decision. We will be back.

Sarah Allen

21:21 21 Dec 23

We have bought furniture from La-Z-boy before and have always been happy. We went to buy a new couch and chair and Deborah was wonderful! She was so patient and gave us lots of choices.

Debbie Caricari

18:19 27 Dec 23

Deborah was very helpful in assisting us with our purchase. She gave us the option of being guided through the options by her or shopping on our own, and she was very responsive when we had questions.

Kelly

19:32 28 Dec 23

Excellent experience! Ask for Gina as your La-Z-Boy representative. Gina will meet your needs by asking appropriate questions and listening extremely well to you. We were already familiar with the high quality of La-Z-Boy products and certainly recommend you checking out if you are in the market. Ask for Gina.

Judy Durham

01:46 30 Dec 23

Before Christmas, my husband took me here as a surprise so I could pick out a rocker- recliner. On the first visit, we spent two hours with Gilbert (salesman) and the second visit was just as long...I tried every chair, it's a huge decision after all. Gilbert was most accommodating, engaging, helpful, patient, never pushy, and truly interested in helping me to find just the right chair for me. Gilbert went over and above and as a result, my husband ended up purchasing a chair for himself. It was the best furniture shopping experience I've had in my lifetime. I highly recommend asking Gilbert Torres to assist you should you be in need. He is simply the BEST

Tim Chamberlain

00:12 05 Jan 24

Excellent shopping experience. Salesman very helpful finding exactly what I wanted in a couch. All the options and finding a neutral color for my living room. Perfect, can hardly wait for delivery.

Sharon K

13:26 09 Jan 24

We had a great experience purchasing a sofa and recliners at the Pineville NC location with the best sales associate ever—Gilbert! Very professional, knowledgeable, and best of all, not pushy. He let us look around and gave us space to weigh the options and make a decision, while checking with us appropriately and answering our questions. He was genuinely interested in getting to know us and our needs, not merely making a sale. Highly recommend!

Robert Boyd

18:31 15 Jan 24

Our salesman Gilbert Torres demonstrated exceptional customer service and professionalism during our purchase of my mother’s recliner at the Pineville location in charlotte. The staff at this location was an experience I will never forget. I had never met any of them but I felt like i was part of their team. Gilbert’s sales approach is so natural and inviting. Never spent that kind of amount of money and felt like I was hanging out with a friend.

Carole Arnold

00:23 17 Jan 24

I had a great experience with Eric in ordering a recliner for my 91 year young aunt. We were replacing a La-Z-Boy recliner purchased many years prior. La-Z-Boy still carries the same chair which pleased my aunt. We had wonderful personalized customer service. I highly recommend La-Z-Boy and the service provided by Eric.

Marsha Colbert

14:39 24 Jan 24

What a great experience! I could not have been more pleased with the help I received from Deborah. Wow! She was great! She really listened to what I was in the market for, and immediately took me to look at several chairs which were great possibilities. (We never talked “price,” just about what I wanted.) I bought a recliner that day because of Deborah. Again, she LISTENED, was knowledgeable, and did not try to “up-sell” me even though I could have purchased most anything I wanted. I am thrilled with the experience. Thank you, La-z-boy, and thank you, Deborah.

Andrea VanArt

19:36 25 Jan 24

Very pleased with my shopping experience at La-Z-Boy. Eric (salesman) spent 5 or 6 hours with me total and was very knowledgeable and attentive, without being pushy. Rachel (designer) was also extremely helpful and has a great eye! Thank you both for your time!

Elizabeth Hope

11:02 01 Feb 24

What a very pleasant experience! I was greeted at the entrance by a well-dressed, well-groomed young man who welcomed me into the store. Gilbert was very warm, charismatic, and very knowledgeable of the inventory. He listened to my needs and was very patient with me as I made my selections. I felt as if I had a personal shopper guiding me through the furniture shopping experience. He is an asset to the store, to the brand, and any shopper who is lucky enough to be paired with him while visiting the store.

David Mobley

18:54 31 Jan 24

Excellent sales service. The sales person was very knowledgeable of the various products and options. He was extremely polite and did not use any high pressure sales techniques. He gave us time to shop and to try out different sofas and chairs. Overall a good experience. My one area of disappointment was the length of time that it takes to get the item that I ordered, 4-5 months for delivery is a long time.t

Lorraine Houser

21:43 12 Feb 24

All of my options were described and explained thoroughly. I had the undivided attention of the sales clerk for the entire time I was in the store. He was personable as well as helpful. A wide selection was available. Prices were steep, tho, but the clerk and management seemed willing to negotiate. I’ll update the review when the chairs I ordered arrive.

Ashley Balatsias

16:22 20 Feb 24

Nancy was wonderful. She was patient with us and our indecisiveness. She listened to what we liked and gave her opinion if asked. She wasn’t super pushy in sales as in if we said we didn’t want something she didn’t keep pushing it was was great. Thanks Nancy!

Raymond Weidler

15:36 18 Mar 24

We had an excellent experience at the La-Z-Boy furniture store in Pineville, NC. Our salesperson Deborah accompanied us as we looked at various recliners and ex[pained the various features. She did not hurry us or pressure us. When we finally settled on one she was very efficient in handling the sales paperwork and delivery instructions. She was pleasant and professional. In this day of declining customer service, our experience was indeed a treat!

Warren Singleton

18:39 26 Mar 24

Great experience. Brad did a great job finding us a couch and loveseat that works perfect for us. Owned our previous La-Z-Boy couch for over 20 years, only needed a new one because we gave it to our daughter, still in great condition. Quality product!

Ron Bradley

16:55 31 Mar 24

Nancy was the absolute best! She patiently showed me several options for what I was looking for and brilliantly realized a brand-new model recliner, the Neo, was set to be released. She only had an email showing it, not even available on the website yet, and I bought it instantly. It's perfect and I feel like a kid at Christmas waiting for the next four days for it to be delivered!I went to every furniture store in Pineville. and nothing compares to La-Z-Boy for comfort and function. I'm a life-long customer.

Valerie Jones

16:48 20 Apr 24

Came down from NY to buy a house in NC. From start to finish, Deborah and Sammy were completely attentive, set up an appointment, listened to what I was looking for, worked with my floor plan, gave invaluable opinions regarding style, fabric choices and sizing of furniture pieces. They took as much time as was needed to help me pick out several rooms of furniture, which ended up being five hours one day and another two on a subsequent day. I was extremely pleased with the experience, and relieved that my new home will be about 75% furnished by the time I move in. You’re in good hands with this team!

Tammy Terrana

21:10 30 Apr 24

The service and selection are outstanding. We received personalized service (undivided attention) from both the sales associate (Deborah) and the designer (Samantha). They worked very well with each other and with us. The product is a bit on the pricy side if comparting price tags with other options. However, the product quality is far superior, the ability to personalize and individualize each and every component for a one-of-a-kind item, the customer service, and product warranty make up for it. Couple this with the perks of a designer (complimentary service) that spent a seemingly endless amount of time with us working to find exactly our personality. The experience from start to finish is the gold standard.

Pat Kamarauskas

18:38 20 May 24

Service at the store was extraordinary! Mike, our salesperson was very helpful and accommodating. I am very excited to my customized chair. Hoping the delivery is as stated 6-8 weeks.

Anne Smethurst

16:35 26 May 24

Went back to purchase a matching chair. Meet with our sales associate, Kate, and got it done quickly. Also, grabbed a few throw pillows. Good quality. Good service.

Landon Dorsett

15:37 29 May 24

We worked with Josh during our recent visit. We brought along our kids and he was wonderfully patient and understanding when one of us needed to tend to our two year old. He remained professional and courteous and ensured we got exactly what we were looking for. At the end we also worked with Sammy. She helped sort through some decorating options to get us over the finish line.

Ted Flor

15:07 11 Jun 24

Excellent Customer Service by Kate Owens at the Pineville location. She spent lots of time assisting us with our important purchase decisions. We never felt rushed or pressured and we left feeling we had purchased quality products. 5 stars!

roe boothby

21:22 08 Jun 24

We thoroughly enjoyed(!) our shopping trip to the Pineville, NC La-Z-Boy showroom. Lindi was an absolute delight to work with. She was very knowledgeable about the electric recliners we were looking at, answering all our questions and providing info that we wouldn’t have thought to ask about. Best of all, her friendly, upbeat personality made the whole experience a pleasure. With Lindi’s help we found exactly what we needed. We’re looking forward to the delivery of our new chair, and we’ll definitely shop at La-Z-Boy again.

Joe Minotti

22:44 18 Jun 24

Just.bought two recliner chairs from La-Z-Boy. We replaced two that we had bought 20 years ago from La-Z-Boy. We are sold on La-Z-Boy’s quality and reputable service. Our sales person, Debra, was so patient and knowledgeable. She made it evident that she wanted us to get it right. She is a first class representative for La-Z-Boy

Robin F

20:15 14 Jul 24

This was our first time in this store. We wanted to get a new sofa with dual recliners. We were approached with Lindi, a design consultant. We could not been any more blessed to get her. She was so kind and we explained what we wanted and she walked the entire store until we found our couch.Lindi worked the numbers for the couch and they have interest free for 1 year, which worked out great because custom orders take 8-12 weeks. This way we would not want to pay in advance for the product I do not have yet.Looking forward to getting our couch in the coming months. Great service and a wonderful store. I will update once I have the couch delivered.

James Panicara

18:18 17 Jul 24

Eric Brown did a great job in helping my wife and me choose a sofa for our new home. He was very attentive to our needs. We look forward in working with Eric again very soon.

Kathleen Slattery

17:09 16 Jul 24

Kelly Fisher

13:26 16 Jul 24

Josh, our salesman was great. We talked over several options. We ended up with a custom design that fit our needs. Perfect transaction and an excellent price point.

Diane Obrien

05:59 15 Jul 24

Sue Kerupetski

20:21 17 Jul 24

Tammy Bradshaw

23:28 21 Jul 24

Excellent customer service. Lindi was the best!!

Jim Metz

15:59 22 Jul 24

Nancy was great to work with, she is professional, and has a great personality. Nancy is very talented and, professional with helping us to find the right living room set. She was very helpful with choosing the right fabric for the set to match the living room recliners we had delivered the day before. We will definitely be back to see her the next time we need anything for our home. She is also very personable.

Brian Martinho

15:44 22 Jul 24

We worked with Joshua Lape and he was great to work with. He found out what we wanted and he directed us right to our new chairs. Thanks for your help Joshua!!!

Danette Mullins

15:04 22 Jul 24

Tiffany Key - awesome!

Ken Sholter

20:44 25 Jul 24

the salesman knew his stuff and made things simple. the delivery guy at the warehouse was very polite, friendly and an asset to your company. don't lose him.

Jay Rossi

21:31 28 Jul 24

Patricia Richards

03:56 01 Aug 24

Deborah P and Samantha S were excellent. They are well versed on your products and very professional.

Lewis Fogel

19:11 02 Aug 24

We went into many furniture stores looking for two recliners and when we got to this store we were greeted by Tiffany. She was knowledgeable about their products and asked smart questions to find out what exactly we were looking for. Tiffany helped us find two great chairs at an attractive price. Today the chairs were delivered by a great delivery team. I highly recommend checking them out if you are in the market for furniture. Thank you Tiffany for all of your help.

Monica Day Hobbs

22:03 04 Aug 24

Linda Reynolds

12:46 04 Aug 24

Brenda Grubb

19:43 05 Aug 24

Our salesperson Eric was very professional and helpful.

Sabrina Gast

21:33 07 Aug 24

staff was friendly and helpful.

Angela Steinberg

18:00 09 Aug 24

Professional service, showed me what they had to offer in what I was looking for, no rush to sell me on any one item. Good service. Nice shopping atmosphere.

S Vavrick

16:20 13 Aug 24

Michael Jeff

21:03 19 Aug 24

Deborah Patton did a fantastic job. Extremely helpful

Tyler Burns

18:21 19 Aug 24

Hal Plyler

02:17 22 Aug 24

Susan Donald

14:06 21 Aug 24

Great experience with salesperson, Deborah, and Interior Designer, Jenna.

Kaitlin Faulkner

16:42 26 Aug 24

Thank you to Kimberly and Jenna for helping us build our dream reclining sectional! They took the time to listen to our needs and answer all our questions. They walked us through the entire process with patience, as I wanted to see every single option and style available.Jenna’s keen sense for design aided in visualizing the sofa in our space and tailored to our lifestyle. And Kimberly’s product knowledge and financial expertise helped turn our vision into reality!Looking forward to our new sofa, just in time for the holidays!!

Eddie George

11:56 27 Aug 24

Tom Zornow

10:50 27 Aug 24

James Stewart

16:44 28 Aug 24

Friendly service. Eric was prompt in greeting us but was very patient during our decision time. We've purchased from La-Z-Boy before but not from this store.

DAWN RAYBORN

16:43 28 Aug 24

Kim was very helpful. She spent a lot of time with me, making sure I was happy with my purchase.

Karla Milhorn

03:05 30 Aug 24

My husband and I were looking to upgrade to a new recliner. We were welcomed at the door by Josh. He was super friendly, very knowledgeable and picked the perfect chair after asking my husband a few questions. It will be delivered within a week and we can’t wait for it to arrive! Thanks Josh!

Cindy Payne

17:32 29 Aug 24

Lindi was wonderful she was very helpful and kind

w l

16:57 29 Aug 24

OUTSTANDING customer service. Extremely deadicated to satisfying our concerns and needs.

La Toya George

16:36 29 Aug 24

Jane Hanson

12:54 29 Aug 24

I looked at several options for the space needing new furniture and Jarred Soliz patiently guided me through various pieces. He researched and shared lots of information with me. I then looked at several other stores and returned to La-Z-Boy the following day to make my purchase. I have had nothing but great luck with La-Z-Boy furniture and service in the past and this time was equally excellent. Jarred and Jenna Bennett walked me though fabric options and measuring to be sure the fit would be right in my space. Both are knowledgeable and very nice to work with, Thank you team La-Z-Boy!

bill livingston

00:26 03 Sep 24

Our salesperson, Josh Lape, was just amazing. Very friendly and knowledgeable. Helped us find exactly what we needed. He was always available to answer questions and guide us without hovering over us. The store is very comfortable. We had a wonderful experience.

Michele Simms-Capers

16:17 04 Sep 24

Suzy Dennis

14:13 08 Sep 24

Had researched the purchase I wanted and Beth made my experience so very easy for me!!

Mark Nowicki

23:19 09 Sep 24

Excellent customer service and sales representative. Top notch, comfortable furniture.

Sheila Fischetti

21:04 09 Sep 24

Kim Walkup

21:32 10 Sep 24

Thanks to Nancy Raftis, she was wonderful helping us to pick out a recliner, very nice!

Carol Hubbs

16:43 10 Sep 24

Kimberly was a big help and very kind and patient with me! I will highly recommend her! I haven’t received my furniture yet as it will take 6 to 8 weeks. I had a La-Z-Boy chair for 20 years that I finally got rid of it! I just hope they still have the same quality And this holds up that long

Beth Pratt

21:21 19 Sep 24

La -Z - Boy had a great selection of recliners, which is what I was looking for. The salesman , Eric, greeted me at the door and was very polite and helpful. He was very informative about each recliner that I was interested in. After choosing a recliner, the salesman was very thorough with explaining the options for the particular recliner I was purchasing . I had a very good experience with La -Z-Boy!

Chocolate Lover

16:23 21 Sep 24

Beth was the most fabulous salesperson. She has someone that she knows that went thru cardiac surgery and knew exactly what i should look for in a chair-comfort, getting in or out of, gripping the pillow for comfort.

Robin

16:59 23 Sep 24

Dawn was awesome!! What a great sales lady she is!! I love the chair I bought (Reed) and there are so many choices!!! My dog loved the adventure, too, and everyone was so nice and friendly to her! She made herself right at home!!

Frank

19:03 24 Sep 24

Joshua made the buying experience easy and stress free. He was the perfect salesperson, helpful but not pressuring. I will definitely shop at this store again.

Andrea

16:10 24 Sep 24

Went in to buy a recliner and walked out with an entire living room! Service excellent , as Lise and Nithia treated me with patience and respect (not to mention very professional)

Bob Conder

15:01 24 Sep 24

Phil Davidson

17:04 26 Sep 24

Tiffany was great, she asked a few questions about what we were looking for and showed us exactly what we were looking for.

Clarice Jones

20:59 27 Sep 24

Nancy and Rachel were amazing to work with!

Madeline Foster

17:38 27 Sep 24

Lindi provided excellent customer service. She listened to our expectations, provided multiple options, and reviewed the pricing multiple times so I was sure to understand.

Ilene Stevens

00:30 01 Oct 24

Myra Amler

17:10 03 Oct 24

Great service with absolutely no pressure. Worked with both Jared and Josh. They were very helpful.

Gus Lewis

16:35 11 Oct 24

Sales lady was very helpful with helping me to make choice of recliner.

Carolyn Buffington

19:59 12 Oct 24

Very pleased with customer service. Sales person very knowledgeable about products.

Bonnie Wren

23:45 14 Oct 24

We had a great experience picking out recliners. Staff was very helpful in meeting our needs.

Ellen Mcandrew

16:49 15 Oct 24

Eli Barnes was my salesman and he was great. He was attentive to my request and provided total detail on what I wanted explaining everything. The store is beautiful and has a wide variety to select from. I would definitely recommend lLazy boy to friends and family.

Kat Archie

11:22 15 Oct 24

Craig was very kind an answered any questions we had. He helped my 90 yr old mother with gentle and patient attention. I greatly appreciate this store and their people.

Mona Williams

01:40 18 Oct 24

Excellent help with all our needs.

Tricia Cable

18:22 17 Oct 24

Tiffany was an amazing and extremely knowledgeable salesperson. Our experience was so easy even with all of the different choices Tiffany listened to the wants and desires and lead us straight to the perfect options for our space.

Jimmy Valentine

18:26 18 Oct 24

Billy Myers

03:12 07 Nov 24

Great chairs, excellent furnishings. Everyone needs to go check them out! Enjoy!

Michelle Holley

21:52 09 Nov 24

excellent in store customer service including virtual design consultation.

hubert sturdivant

22:08 10 Nov 24

The salesman was incredibly helpful and attentive, ensuring all our needs and concerns were addressed. He was also very friendly.

19:50 10 Nov 24

12:12 18 Nov 24

01:55 25 Nov 24

14:06 25 Nov 24

19:51 30 Nov 24

Very professional. Answered all questions. Thank you so much.

16:04 01 Dec 24

18:27 04 Dec 24

20:33 07 Dec 24

17:34 10 Dec 24

I had a wonderful experience with the salesperson. She was very attentive and helpful to us.

Mandy Anderson

12:23 17 Dec 24

We had the best experience purchasing furniture here. Tiffany Key was our representative and she was absolutely amazing. She didn’t hover and stalk us too much in the store, but yet still did enough to interact and tell us about the furniture we seemed to pay more attention to. She was really able to pick up on our likes and dislikes and even helped make it an enjoyable experience for our 10 year old! 10/10 definitely recommend and ask for Tiffany!!!

Rose Mary Arianno

20:39 03 Jan 25

Deborah was extremely helpful, knowledgeable, courteous and professional. There was a large selection of recliners available in the Pineville store at different prices. Great customer experience.

Dale Janik

20:10 03 Jan 25

pleasant buying experience, great selection, sales person honest and straight forward

Wilfred Bacon

19:51 03 Jan 25

The lazy boy is fantastic and comfortable . My daytime nap is wonderful, cut down on my reading time though

Ginger Leppert

19:43 03 Jan 25

My experience with Eric Brown and Jenna Bennett was excellent! I was so impressed with the professionalism and the industry knowledge. It was also very nice not to feel pushed. I can’t wait to see my new furniture!

Tammy Kinard

19:32 03 Jan 25

Tina Bower

01:31 05 Jan 25

The entire process was perfect! Everything from shopping to delivery. Beth was AWESOME in helping me pick out the best pieces for our home. The delivery was just as great. They were very careful with our pieces and careful to not damage walls. The communication on expected arrival was so helpful and when here they were quick in the setup. Highly recommend shopping here!

Dawn Brown

14:55 04 Jan 25

The sales lady Dawn was very professional and so helpful, she me select the perfect chair and the delivery was superb, they handled everything with great care. Thank you so much!

Ed Ernst

21:49 08 Jan 25

Very knowledgeable and patient sales rep worked with us. We were in the store on a slow day, so had his undivided attention. Having owned other La-Z-Boy recliners, we are confident in our new purchase.

Pat Peacock

15:32 08 Jan 25

Both Jarred and Jenna were excellent to work.

Mike England

18:47 10 Jan 25

Found the perfect chair after looking for many months

Steve Davis

18:04 12 Jan 25

Sales person, Kate, was very knowledgeable and helpful with our decision on which chair and fabric. She spent quite a bit of time with us. Highly recommend the La-Z-Boy store in Pineville, NC.

Gary Kushner

18:20 11 Jan 25

LA Z BOY was the first stop in our investigating lift chairs. It became our final stop when we met Eric Brown. He demonstrated a vast knowledge of the variety of choices available and was extremely helpful in selecting the appropriate one for my 101-year-old mother-in-law. He understood our immediate need for the chair and facilitated it's quick delivery. Eric is the consummate sales consultant- personable, professional, efficient, and effective. He is truly an asset to the LA Z BOY organization!

Karen Earnhardt

19:42 14 Jan 25

Lise and Sammy were wonderful in helping us to plan and choose the furniture for our family room. They are both very detail oriented and did a great job making sure we understood everything about the layout and our purchase.

Courtney Brink

18:15 13 Jan 25

The best experience! Our sales person Jarred was fantastic! Helpful but without any pressure tactics or hovering. Can’t say enough about him! Thanks Jarred!

Candace Wilkins

13:40 13 Jan 25

I could not have asked for a better couch buying experience. Lindi and Jenna were amazing to work with. They were patient as we sat on every couch possible (multiple times) and the design aspect was huge in helping us make the decision on which couch and layout to go with. By far the best furniture buying experience I’ve ever had.

Harry Chilcot

21:14 15 Jan 25

Eric Brown was our sales person and he was very familiar with the products and did a great job of getting us to what we were looking for. Great buying experience.

Sylvia Liotta

21:03 15 Jan 25

I just had to share our incredible experience shopping at La-Z-Boy Furniture Galleries in Pineville, NC. Honestly, we never considered La-Z-Boy for anything other than recliners, but we were completely blown away when we walked in.From the moment Eric greeted us, we knew we had made the right decision to shop there. His professionalism and knowledge were evident right away. When he introduced us to Sammy to help with our home decorating challenges, it truly felt like hitting a home run. We scheduled an in-home consultation for measurements and to better understand our needs. Having them come to our home was invaluable, as they could see firsthand what we were trying to achieve.A few days later, when we met back at the showroom, the magic really began. Sammy presented a design that we could never have imagined ourselves. Eric was extremely helpful, providing detailed information on warranties, mechanics, fabrics, and more, making us feel confident in our choices. We were absolutely blown away by their expertise.The suggestions for colors, fabrics, rugs, and tables were spot-on, and we didn't change a thing! We can’t wait for the delivery and to see it all come together in our home.I can’t thank La-Z-Boy, Eric, and Sammy enough for this fantastic experience. It was truly beyond our expectations!Thank you again!

Vonda/John Hall

01:58 17 Jan 25

Tiffany was so terrific to work with in selecting our chair. She's so patient with us and offered excellent advice!! Wonderful experience!

Janice Wingham

21:26 16 Jan 25

Cheryl Bond

19:10 16 Jan 25

Jon Doe

01:03 21 Jan 25

Great experience. We worked with Lindy and was great. Picked out the chair and ottoman and then had the fabric changed. The whole process was easy and left me impressed. I am glad we got exactly what we wanted with good service.

Jimmy Ormand

23:06 20 Jan 25

Sales assistant was very knowledgeable and professional, she took her time answering all questions we had.Her attitude was a major reason we made our purchase.

James Every

14:36 20 Jan 25

Eric and Jenna are terrific to work with and La-Z-Boy is very fortunate to have them on their staff. They are very professional and their personalities make it a fun experience. Great purchasing experience.

Terri Ray

13:39 20 Jan 25

Lise Descoteaux, our saleswoman, was very helpful showing us a range of recliners based on our needs. She was professional, friendly, and very genuine. We left without purchasing that day but with Lise’s contact information in hand. There was no sales push, just guidance for purchasing if we made a decision. She was responsive to my texts a few days later, and we arranged to meet on Saturday morning at the store to make a purchase. Lise spent time with us, went over the contract details, and we even shared a few travel interests before leaving. We felt in good hands with Lise throughout our shopping and sale.

Kent Kilburn

18:59 24 Jan 25

For starters your sales consultant, Tiffany Key, could not have been more helpful. We ended up with exactly what I entered the store hoping for.

Dennis Harrington

13:54 27 Jan 25

Great service

Douglas Wolf

17:42 29 Jan 25

Best products, best sales, best service!

Scott Curtis

20:31 30 Jan 25

I had a fantastic experience at La-Z-Boy from start to finish! At the showroom, Deborah helped me out. I explained to her that my wife just had surgery and she would need to have a recliner that was firmer than the ones we currently had - which were over 15 years old. Deborah gave several recommendations based on the needs and preferences I shared with her. She listened closely to my concerns, and was happy to answer all my questions. She was very pleasant ... She was great!I decided to pick up the two recliners I purchased because the distribution center was only a couple of miles from my home. I met Eric at the distribution center, and he had both of my chairs ready to go. He had already paired up my remote controls to my chairs, and tested them to make sure everything was just right. He explained the setup procedures and a few of the special features of our recliners, and he even helped my son load them in the back of my truck. Eric was also great!I would give La-Z-Boy 6 stars if that were possible.

Jim Gallucci

15:37 02 Feb 25

We worked with Tiffany Key at the Pineville store and she was fabulous! Very knowledgeable, courteous and responsive to questions. Highly recommend working with her.

Wayne MacRae

15:14 03 Feb 25

Totally amazed by how extensive and diverse the furniture options were. It is not just recliners! Had an excellent experience with the interior design services offered within the store. Saved us many hours of guess work and second guessing. So glad we visited.

Kevin and Danielle Long

23:16 07 Feb 25

Tiffany was great and the delivery was spot on. Great quality furniture. Highly recommend

charles hildreth

20:42 07 Feb 25

Our experience was the best.Every thing was explained in a professional manner and let us know how the process is going forward.

Peter Murrill

18:22 07 Feb 25

Michael is a excellent Salesman. HE determined our need for a chair.showed us the exact one.

Bill Woelpper

19:05 10 Feb 25

Very helpful salesperson and good financing terms.

Dennis W

17:33 10 Feb 25

When we arrived the place was full of cars so I thought we would have to wait to talk to someone but to my surprise someone greeted us at the door and helped us make our selection of a new recliner. She was very helpful and efficient.

Terry Bostedo

19:41 12 Feb 25

We were very pleased with the experience and support with our purchase. The staff was extremely helpful.

Alston Richardson

16:57 17 Feb 25

Josh was very helpful

valerie Brassell

01:09 17 Feb 25

Peter Bowler

00:19 17 Feb 25

Great selection. Easy to find the perfect recliner.

Jeff Small

22:57 16 Feb 25

Reba Anderson

00:19 19 Feb 25

Tiffany was very helpful and professional.

Crystal Melton

20:35 18 Feb 25

This is our third purchase for furniture at this location and it was the best by far. Nancy was fabulous!! She was super sweet and personable to my girls and I. She was so much help in our decision making. Could not recommend her and this store enough!!

Cassandra D'Alessio

19:34 18 Feb 25

Great experience. Kate was helpful and honest with us on what we needed (and would fit) in our home. We will definitely recommend friends and family to stop by when they are in the market for new furniture.

Peter E Baisch Sr.

16:31 18 Feb 25

The Pineville La-Z-Boy Store had a terrific selection and display. Saleslady Lise was wonderful! She was very knowledgeable, friendly and professional. She allowed me all the time I needed, with no pressure or expectations. I told Kenneth the sales manager, what a nice experience I had selecting my recliner, and what a terrific sales lady Lise was. I know I will be very happy with my purchase!

kenneth specht

19:17 19 Feb 25

Enjoyed our visit . Consulton Linda was very helpfull

Gary Akrop

12:01 19 Feb 25

Allan Lackey

23:58 21 Feb 25

Nancy was the best! Very professional and willing to answer all of our questions. I would highly recommend

Judi Thomas

18:51 24 Feb 25

James Priest

17:01 27 Feb 25

Great experience from the Sales person Kate Owens to the delivery team. The delivery was flawless and on time.

Steve Cockerill

16:28 28 Feb 25

Easy, Friendly, Listen to our needs, No pressure, Showed us exactly what we needed. The sales person offered to have the Designer to come out to be sure of Colors, Size, and number of pieces required to best utilize the area. They were spot on with our needs. We are very pleased with process.

Bettina Hall

17:52 04 Mar 25

Jarred at La-Z-Boy was a pleasure to work with on our new chairs. He is a great sales associate. We can’t wait to get our new chairs!

John Richards

18:10 06 Mar 25

Greenville, SC

1046 Woodruff Rd
Greenville, SC 29607

Phone: (864) 288-7067

Google Rating

4.6

4.6

Annie Beth Gladeson

19:21 30 Sep 18

There is a certain expectation of a furniture store. Especially when the product is as high quality as La-Z-Boy always claims to be. But I can now fully state that it is not a claim. Let me break it down for you. If you are looking for a place that sells quality furniture, that comes in an unlimited amount of options and colors, that will undoubtedly last for years(and probably decades)... If you are looking for a staff that knows their product, is overly-friendly, and goes out of their way to give you the best deal and the best product... If you are looking for a guaranteed great experience, product, staff, and service. Then you need to get yourself a La-Z-Boy from that store. I hate HATE shopping. For anything. And somehow the staff made it an enjoyable experience. You will not regret a piece of furniture from this place. And trust me, after the experience from there, you will never buy anything else.

Dorothy Rutledge

01:37 23 Sep 18

Our salesperson‘s name is Grace Pelayo. She was very knowledgeable of the La-Z-Boy products we were interested in and took care to listen to my husband and me in order to determine and meet our needs. She is straightforward with information, personable, and very accommodating. We are confident that she gave us the best price she could on the chair we chose, and she was very clear with the specifics regarding the sale. We appreciate having had Grace as our contact at La-Z-Boy and will recommend her services to our friends.

Linda Byrne

03:23 12 Jan 19

Beautiful selection of sofas and chairs as well as dining room furniture. Most upholstered pieces have an easy lounge setting that makes these pieces not only fashionable but super comfortable. Most pieces have the option to customize the fabric and or to customized the design of the sofa. Not a place to shop on a tight budget but if you own a home and expect to keep your purchase for a number of years then the purchase is well worth the cost. As an added incentive there is an in house designer that, with your purchase, will visit your home and assist with your choices to best fit your style and your room size. In return for the service they ask that you purchase one additional item such as a lamp or table. This store is relatively small making your visible choices somewhat limited, but everything is color coordinated and very well arranged. Don't expect to wander aimlessly through space after space with everything in complete disarray the way some large value stores are set up. I would finish with these words, personal and comfortable.

Robin OBryant

21:27 03 Feb 19

Service was very thorough and friendly. Our rep was knowledgeable and led us right to what we were looking for. She shared options and was very pleasant to work with. Couldn’t be happier!

Mike Zymantas

20:18 03 Feb 19

Sales staff is very knowledgeable. Listened to what we needed and only showed us stuff that fit our needs/wants.Only reason for 4 out of 5 stars was the price. Good price, but not great (IMO).

Jerry Bowers

20:18 03 Feb 19

Excellent sales experience with Boris. He was very patient with us as we looked at several recliners and sofas. The ordering process and explanation was great. I would recommend this store and Boris to anyone looking at a LA-Z-BOY recliners or sofas.

Paul Mast

23:55 07 Mar 19

Kam took really good care of us and was very patient with my wife and I and our four young children. My last La-Z-Boy recliner lasted about 18 years and still functions perfectly but the leather has seen its better days. I checked out an endless number of other recliners but none compares to La-Z-Boy!

Kenna Owens

12:46 17 Mar 19

My husband and I were in the market for two recliners. We happened in during a sale. Grace was so helpful in finding us the right deal deal. There were beautiful fabrics to choose from, and we were able to find the right recliner for our needs. Unfortunately, we didn’t realize that it was past closing time. Grace was so kind and never hurried us. It was a great experience.

J SewSmart

01:47 20 Apr 19

Very helpful sales person (Grace). I liked that a designer was available. Large variety of fabrics. Just expensive.

Harriett Ellenburg

23:53 28 Apr 19

We were met by a nice gentleman by the name of David. Our reason for shopping was to purchase a recliner for my husband. David was was very helpful in assisting us with which recliner best suited my husband. The color we wanted was not available but we were told they would be happy to get the one we liked. We were delighted when told it was be delivered to our home and they would make sure everything was just as we wanted before leaving. Needless to say, our experience with purchasing our recliner was great.

Martha Amador

01:59 11 May 19

Ty and Kelly are Awesome! We enjoyed the shopping experience...which is amazing in and of itself! Looking forward to completing the process and the arrival of our new family room furniture!

Debbie Chelsted

21:43 21 May 19

Great experience with the sales lady Kam! She was very patient and helpful in helping me choose the chair I purchased. She was very pleasant friendly and knowledgeable.

BRIAN REID

02:06 03 Jun 19

Anytime we want new furniture, we go to La-Z-Boy. We know we can find what we need and like there. We have bought rooms of furniture or just a couple of pieces and are always pleased. All the sales associates are very nice but we have always dealt with Kam. Carolyn and Tom Reid. Laurens, SC

Margaret Estep

19:36 06 Jun 19

Hi. I came into the La-Z-Boy Furniture store in Greenville S.C. and that's when I first met your salesman Jason. He was just wonderful, it was like talking to a good friend. He was very knowledgeable as a La-Z-Boy salesman and showed me all the mechanics of the La-Z-Boy Recliners and was very pleased with not feeling pressured and he was very patient. Not many salespeople know their stuff. Actually most should not even be dealing with the public. But you have a real gem in this young man Jason. And can not wait to get my new recliners. Thank you, Margaret E

Cynthia Gibson

23:50 21 Jun 19

David was extremely knowlegable and helpful. He helped me select a sofa, recliner and chair for my den. Very pleased with options and his time spent with me. Highly recommend.

Kevin Tate

19:22 30 Jun 19

We haven’t gotten our furniture yet, but our experience thus far has been remarkable. The furniture is really nice, but the customer service has been over the top! Kam and Mawi spent a lot of time with us, at the store and our home. They got a great feel for our home and our preferences. We loved nearly everything they selected for us. They were super helpful and friendly, and are very knowledgeable. They made an overwhelming task enjoyable! I would highly recommend these two ladies with zero hesitation!

Cindy Weimann

20:57 05 Jul 19

Boris was a great salesman. We are very happy with our furniture. We're appreciative of all the time that was spent to help us. I feel like we were pressured into buying two ottomans when all I wanted was one. That is my only regret. I should have stood firm.

Kristen Cochran

20:34 05 Jul 19

My husband and I were in the market for a chair for our nursery. After a lot of research and reviews we decided to invest in a La Z Boy. The price is more from the standard nursery chairs but with a lifetime warranty you can’t beat it! It is so comfortable and we are excited to have a nice chair for our baby. The Greenville store was very helpful and made the chair buying experience great! We are so glad we went with them.

Stephanie Foley

22:06 06 Jul 19

We worked with Grace and designer Kelly to create comfortable spaces for our new house - living room and morning room. They did an amazing job and it was a very stress free experience! Would definitely recommend others to visit the showroom.

Jane Snyder

22:53 21 Jul 19

Cam knew exactly which chair I needed! She made sure that I was comfortable and that the chair was a great fit! Thanks to all of the folks there who helped with my purchase. I highly recommend this store!

Debbie Schaffer

20:21 27 Jul 19

We wandered into the store, just wanting to check out the merchandise six months before we actually needed the furniture. Even though we were clear that we weren't interested in buying that day, our saleswoman Katherine was very helpful and showed us lots of options in both furniture and fabrics. When we were ready to buy, Katherine had all of our previous information and again was helpful in making our final selections. Great products and great people!

Stephanie Foley

22:06 06 Jul 19

Toni Johnson

20:23 02 Sep 19

My husband and I visited the Woodruff Rd. location and honestly other than knowing we wanted a change for our living room we had no idea what that change should be. We were welcomed by Vil upon arrival and her sweet demeanor was a blessing from the start. She assessed our needs and encouraged us to look around while she proceeded to sketch the layout of the room as I had described it to her. She offered some suggestions for us to browse. As she began to get a feel for us and our needs she recommended we take advantage of a complimentary service offered by the store where a designer will actually help you decide what styles and fabrics will best work for you. We were then introduced to Kelly who will serve as our personal designer. Again, we were blessed by a sweet attitude and an upbeat spirit. Kelly’s passion for her job was immediately evident, and despite my ignorance of interior design never once did she make me feel uncomfortable. We ultimately purchased living room furniture and are looking forward to Vil and Kelly making an in home visit this week to help us with ideas on setting up the room. Amazing service and a great job by both of these ladies! I would highly recommend you pay them a visit if you’re in the market for a room makeover…you won’t be disappointed!

Shelia Buss

22:31 02 Sep 19

What a fantastic store. We looked at several locations online and in town. We researched warranties and finally decided La-Z-Boy had the best, but... what was the store like? We were greeted by a wonderful and friendly person who was not the least bit pushy but asked us questions to figure out what might interest us. She led us into the right direction but allowed us to look and browse. When we decided what we wanted, we chose to have lunch and think about the price. NO PRESSURE, she said she would be there until 7 and hoped to see us again. How refreshing! She saw us as the competitors could not come close!! They were high pressure sales that tried to push you into specific things. We love our La-Z-Boy.

Toni Johnson

20:23 02 Sep 19

Eddie Douglas

01:23 08 Sep 19

This was by far the best experience I have ever had buying furniture. It started with Boris, the gentleman that assisted us with buying our furniture. He allowed us the freedom to look and ask questions without feeling pressure to buy anything. He answered our questions thoroughly and gave the space to discuss the different pieces we were considering. There is no denying, the quality of the furniture, but the sales experience with Boris made our decision easy.

Kevin Hearn

20:41 03 Oct 19

Vil and Kelly were fantastic, both helped us determine the best match for our needs. You can trust them. We spent most of the day with them and they even came out to the house we are building to make sure everything was correct and would fit in our new home. They went above and beyond. Personal service.

Erin Mangum

22:21 06 Oct 19

I found the type of couch I wanted the first day I started looking. I got overwhelmed with the fabric choices. I had to take some time......and search fabric colors I wanted to see.I called Macy Holyfield as soon as I narrowed them down and she was extremely helpful! It may have taken me almost 2 months to decide on fabric but I knew right away that the Aberdeen couch was the couch for me!!!!

Curtis Banuskevich

02:39 23 Oct 19

My wife and I have been looking for leather recliners for a while to replace our current chairs. The quality of the leather recliners purchased were by far the finest quality we have tested in our search. Our sales representative Kam was very helpful and she made us feel at ease knowing we got a good deal. I would visit La-Z-Boy again for all my future furniture needs.

Hannah Maus

13:28 02 Nov 19

Ask for Boris Clayton! I was able to order a new recliner for my Dad which Boris set up to deliver to us! When the delivery people got there they were in and out and set the chair up exactly where we needed it. He also was a pleasure to work with, took pictures of some of the chairs beforehand for me and sent it immediately. Highly recommended!

Jessica Kuharsky

21:30 04 Nov 19

What a great experience! BORIS was absolutely the best salesman EVER! He was there when we needed him but gave us the space we needed to make our decisions. He was extremely patient with us as we brought our two kiddos along with us but he didn’t seem bothered at all. He was prompt and efficient. I will definitely be back. High quality and tons of options.

Christine Boatwright

20:19 09 Dec 19

You know when you test drive a car, it always feels nice, shiny, and new? But then you decide to just TRY that nicer car for comparison's sake? Then nothing else can compete with that nicer car, so you bite the bullet and spend the extra money since you won't be able to get that better experience out of your memory, especially if you end up buying the lower quality product?Yeah, that's what happened to us at La-Z-Boy. We were pretty happy with a reclining couch from Ashley furniture..until we decided to be wise consumers and see what else was available. We lounged on Rooms-to-Go couches and discussed how much better La-Z-Boy couches were. Y'all, nothing compared to the comfort of those La-Z-Boy couches. We ended up paying more, but plan to have the couch for a really long time. Customer service was spot-on too. I'm hoping that warranty comes through, because I'm sure our family will wear this couch in fast!

James Cover

17:36 21 Dec 19

The installers were very cooperative, helpful, and responsive to our needs. During the first few nights the bed was set to a firmness of 50 and, to us, was not especially comfortable. Our subsequent adjustments successful, the sleep IQ app helped to adjust the bed even further. With these refinements we’re now a pair of much happier sleepers. We strongly recommend the Sleep Number Smart Bed.

Bill Eddings

21:41 22 Dec 19

Excellent experience! The sales lady and interior designers worked well as a team; incorporating our desires and taste into selecting our living room. They showed various options and were diligent to stay in our budget and were not pushy about anything. They were interested in making our new place our happy place.

Anna Hawthorne

23:33 27 Dec 19

I was very impressed with Katherine . We came to the store in November looking for a Recliner and Katherine helped us. We did not purchase however we did see something we liked, but it was to pricey for us so we decided to wait and keep looking. After a few days we received a text from Katherine thanking us for visiting the store. I must say we were impressed, that kind of customer service is exceptional. We thanked her, and let her know we had not found what we were looking for at the time. Last week we received another text from her, inviting us to a private sale, we asked if the chair we were looking at was on sale she said yes, we came in and purchased. We were very pleased and we love our chair, and are now thinking about purchasing the couch to match. All thanks to Katherine who is an outstanding sales clerk, one who cares. We truly appreciate the customer service we received and we are very pleased.

Ann Tollison

00:29 14 Jan 20

I am looking forward to receiving my recliner rocker in a few weeks! Katherine was my sales person and she was so incredibly patient with me in the sales process. I couldn’t make up my mind about several things and went back more than once to ask questions and try out the chair. The chair is successfully ordered now, and I am so grateful for all the help I received...with such gracious patience and understanding.

Lisa Armstrong

01:09 05 Feb 20

I love La-Z-Boy furniture. It's very comfortable and high quality! I was in the store in Greenville South Carolina this weekend, and the sales lady, Lisa, and her manager, did an excellent job of taking care of me! The only thing I wish Lisa would have done, would be to explain the costs of extras before I decided to make my purchase. I'm sure it the general consensus is if you're buying La-Z-Boy furniture you don't really have to worry about the price of things. That's not true, especially when you live on a budget. It is nice that La-Z-Boy offers the option of many different fabrics for the furniture.

Callie Who

19:24 20 May 18

Beautiful furniture. Good quality Lots of selection. Very knowledgeable Sales Representative (David) and Interior DESIGNER (KELLY. )

Ann

20:16 06 Mar 20

David was very thorough and patient, listening to what I wanted and helping me decide the details. Now I'm just praying they can MAKE it for me in less than 6 weeks! The sales personnel are the main reason I keep returning - they're so helpful and kind.

Jason Groves

11:20 18 Mar 19

Great furniture

Leonard A Anglin

12:40 16 Feb 20

The sales lady was very friendly, helpful and knowledgeable. We explained why a reclining chair was needed. Showed us many different options, explaining each and benefits how it could help me. There was no rush or pressure to buy, we decided at our own pace. It was very good experience. Now looking for to delivery.

Andrea Burdette

13:24 26 Apr 20

Due to COVID-19 and under a stay at home order, I began researching a new sofa. After many hours/days invested into this search, I determined Lazy Boy was possibly the best fit. Having never been to a Lazy Boy store or sat on a Lazy Boy sofa, I still continued with my research on their site. I looked at many styles and patterns. I reached out to Lazy Boy directly since all local stores were closed. A very nice representative, Katherine sent me several texts and emails. I sent her pics of my current living room furniture. She then set up a personal and private in-store appointment so I could, for the first time, see what I had looked at online for many weeks, in person! I felt very comfortable, especially with the current virus still an issue. The store was clean, well lit and most importantly, it was just me! Katherine was very helpful. I purchased a reclining sofa + a chair and a half. I CANNOT WAIT for my new furniture to arrive. Thank you Lazy Boy for this wonderful experience even in such uncertain times.

Lynda Schall

19:15 12 May 20

Our sales rep, Kam was amazing. She spent at least an hour with us as we chose our purchase. Not only is she very professional but was so pleasant to work with and made our buying experience so easy.

Mary Bateman

19:16 23 May 20

I have worked with Boris and Kelly on furniture for a remodeled living room. They both have been very knowledgeable and creative at designing and furnishing this new space. I would highly recommend them.

Penny Mellett

19:15 24 May 20

The moment my husband and I walked through the door, we were greeted and welcomed by Amber Webb. Her knowledge of the recliners and her level of patience while working with us went way above and beyond! We look forward to the day that our custom chair arrives 😊.

Mary Wasson

13:27 26 May 20

Very friendly and knowledgeable staff. We walked around, sat in different chairs to find the right fit and style. After that, we picked out the fabric to fit my lifestyle and colors. It was a fun shopping experience One of the biggest factors about buying LaZBoy is the quality and that they are American made. I appreciate that..

Paula Millwood

20:10 25 May 20

Boris and the staff were very friendly and helpful. Boris was very knowledgable about their products. He showed us a few different products after talking with us to find out what we were looking for but never came off pushy. It was very refreshing to be helped with out high pressure sales.

Emalee S

22:10 30 May 20

Came in to look for a glider chair and were immediately approached by Macy who was very knowledgeable and helpful! Within a few minutes she had helped us narrow down our search and was quick to show us anything that better suited what we were searching for. Very low pressure sales experience and extremely friendly and helpful staff.

Charles Kibby

19:04 12 Jun 20

Fantastic selection and staff is amazing. Furniture worth investing in

Patrick Kirvan

19:19 19 Jun 20

We had an exemplary experience purchasing our chairs. David is friendly, knowledgeable and professional. He answered all of our questions and asked us questions to be sure he could show us what we wanted. I would be happy to refer anybody I knew looking for furniture to David and would not hesitate to return in the future. David and the other staff are excellent.

lisa Churchill-Hendrix

18:41 18 Jun 20

Katherine Davis is so wonderful to work with. She is professional, nice & courteous. Katherine Davis closes a sale without pushing like an used car salesperson. I highly recommend working with Katherine Davis at the Greenville, SC store!

Ralph Kokensparger

21:21 29 Jun 20

Great service and selection of quality furniture. My only issue/complaint is they had very little in stock due to factory shutdown for COVID-19. So I have to wait a month or so for delivery.

Jay Speaks

21:52 29 Jun 20

Met with Judy and Mawi Kim yesterday to purchase a sectional. They worked so well together it was so endearing. They felt like family. Mawi Kim was offering me fabric for my sectional that I thought was pretty but not the direction I wanted to go. I was able to show her design elements in my home and we were able to switch gears to find what I really wanted. Though Lazy Boy is pricey I was able to capitalize on a holiday deal which allowed me to buy extra pieces. I intend to come back for expert advice to pick out curtains and other pieces for the house. Thanks to them I have my kitchen and living room expertly designed. I have not received my products as it will take up to 8 weeks for delivery and I just went shopping yesterday. So far I am impressed with these ladies and will look for things in Lazy Boy to get to continue the expert design aesthetics in my home.

Brian Biggs

00:41 07 Jul 20

Nice experience. Our sales professional was very helpful and helped guide us through the process of selecting couches and a rug. She also had us work with your two designers who uploaded the room layout to help us determine what size couches would best meet our need as well as how to best lay out our new furniture to maximize the space. Can’t wait to get our new couches, only wish we could have them a little sooner than eight weeks. Overall a great experience so far.

Tony Jones

18:04 05 Jul 20

We the Jones Family are grateful for our La-Z-Boy family for them and the person that Blessed #TJ3Strong (Tony A. Jones III) with a recliner. We just found 1 week and half ago that he was diagnosed with AML Leukemia. We where in need for a recliner for when he comes home so that he can sit and in the front door and have visitors.

Melissa Patterson

19:16 05 Jul 20

Can’t say enough great things about our experience at La-Z-Boy. Our sales associate was Boris and we are so glad we chose to visit the showroom. We were looking for an extra large recliner for my husband and found just what we wanted and were able to customize it for the room it will be placed in. Easy peasy. Can’t wait to get our recliner! I totally encourage anyone looking at purchasing a re liner to visit La-Z-Boy!

Donna Welker

00:42 09 Jul 20

Very knowledgeable and professional staff. They were very patient and gave us good suggestions. We were very happy with our experience‼️

Paula Ludwig

19:33 24 Jul 20

Great customer service! Sales people could not have been nicer. Furniture is pricey but it is made in the US and the customer service is excellent.

Melissa Rush

00:56 26 Jul 20

The Sales Rep (Vil Rowe) made this Furniture Shopping such a pleasurable experience! I love how she showed me different options and said leave the hard part to her (and Heidi). I was relieved when she said they would come to my house and see which furniture would fit and bring the fabrics. Best experience ever. Vil and others were extremely knowledgeable. I would recommend to anyone!

Jim Cassidy

11:51 03 Aug 20

Ty was a superior sales person. Very knowledgeable, personable, and help. Enjoyed doing business with him.

Jamie O'Byrne

19:16 05 Aug 20

La-Z-Boy had so many choices of good quality furniture. We thought they would be too expensive, but after shopping around we realized they had good prices for the quality of product. TY was remarkable to work with and bent over backwards to make everything easier.

James Pearce

19:16 07 Aug 20

Kam was the best sales associate we have ever had at a furniture store. She worked with us to get exactly what we wanted! We had a very pleasant shopping experience.

Kristen Mills

15:21 10 Aug 20

I could not be more pleased with my experience at LazyBoy! Ty and Ruth Ellen were the dream team!! They were both so helpful and made everything easy!

Janet Lindell

19:31 11 Aug 20

We ordered living room furniture several months ago and went back to get an additional chair. It was harder than we thought! Thanks to Katherine, our sales consultant, and Ruth Ellen, a designer at the store, we narrowed it down to comfort and size. So helpful to see our furniture and room on the computer. Probably could have gone somewhere else and paid less, but quality and service are outstanding.

R Edge

11:49 15 Aug 20

Have just ordered living room furniture from Greenville SC LaZBoy and it was a great experience. Macy and Ruth Ellen came to our home (using mask precautions) with many samples and color selections, then set up an appointment to view our choices. We (I) tweaked our plan based on lighting & space in our room. They were both attentive and patient. It was a no-pressure experience and I'm grateful for having their expertise and direction. Fabric choices would have been overwhelming without them. Would definitely recommend their services :-)

D'Ayana Jones

05:54 23 Aug 20

This is a great furniture store with an awesome staff! We went in looking for a recliner for our son whom had recently been diagnosed with A.M. Leukemia. After hearing our story, the staff & a customer paid off the chair for our family! And through the grace of God, we gained new friends. We love Kam & all the La-Z-Boy crew!

Nancy Goad

14:02 26 Aug 20

We just received our recliners that we had ordered during the middle of the pandemic. The entire process was seamless AND painless, a delightful experience. From the moment we walked in the door, the ENTIRE STAFF was involved in making us comfortable with our purchase and how the sequence of events would take place. The delivery service was excellent — the guys arrived right on schedule. They were kind, courteous and had smiles on their faces while they were here. A special thanks to our sales person, MACY HOLYFIELD, who patiently answered our questions before we purchased BUT more importantly, consistently kept us in the loop as time went by. We look forward to purchasing additional furniture for our home in the near future. It was indeed a pleasure working with a company with great values and understands the real meaning of “providing excellent customer service” day in and day out. Thank you guys — you’re the best!

Carl kurtz

19:31 05 Sep 20

Quick, friendly staff that actually listen to your needs and desires instead of trying to push the latest style (read highest commission) on you. Helped me find the perfect chair for me and you needs amazingly quickly. Highly recommended.

Elizabeth Guest

23:43 09 Sep 20

Incredible service and incredible recliners! Even better is that the recliners are more affordable than I thought they would be! I can't wait for my first La-Z-Boy recliner to be delivered and I look forward to ordering more furniture in the future! :-)

Mary Ann Gilkeson

16:01 11 Sep 20

Everyone was very helpful from Ty in the store to the lady (I think Faith was her name) to delivery people. Faith went out of her way to see if our delivery could be done as soon as possible due to a medical need! She was very kind! We appreciated the quick, safe and clean way the delivery was made!

Wendy S.

19:14 20 Sep 20

Our sales consultant was Ty Brown and he was very knowledgeable and gave us plenty of space to make our decision. We feel very good about our decision and look forward to a long relationship with Lazyboy

Robin Ewart

14:12 20 Sep 20

We walked in to "kill" some time and fell in love with a sofa. We have always wanted a smaller recliner too. The sales woman (Vill Rowe) walked us through our options on the sofa and recliner, understood our needs and wants, and made the process so easy and low pressure. We are not in a big hurry so the wait time for delivery was not a big deal to us. Thank you Vill for making this easy and for your help.

A Google User

23:23 28 Sep 20

My wife and I found Katherine Davis to be quite professional and patient with our indecision. Above all, she was engaging. personable and proved to be an absolute delight to work with. She seemed to have a profound knowledge of the floor products, in an astonishing display of very appealing furniture. She has maintained continued contact and has proven to be an absolute4 delight to work with.

Jan Kneeland

23:28 03 Oct 20

We were getting burned out looking for new furniture and I was honestly dreading one more store, but we know the La-Z-Boy quality so we made a visit. Macy and Ruth Ellen were the dynamic duo! They were so patient, really listened to our needs and wants, and the whole experience, several hours worth of looking and imagining, was actually FUN! We left feeling like family. Thanks, April, for the great deal as well! Y’all are amazing!

Barbara Gutwein

19:19 23 Oct 20

I really appreciated how caring and professional the staff was in helping me find the chair for me. I ended up choosing a different fabric than the original chair came with. There were so many options, but we found exactly what I wanted. I’m so happy and can hardly wait to have it delivered. I truly appreciate that my chair is made in America, made of solid wood and steel and guaranteed for life. 👍

Charlotte Bellando

20:19 14 Nov 20

Ty assisted us and couldn’t have been more polite and knowledgeable. Gave good and reasonable suggestions without coming on too strong. It was a wonderful experience. Love La-Z-Boy quality!

Carol

18:36 17 Nov 20

Has really nice furniture. Still high prices! Bought my Leather Living Room Suite there 2 yrs ago. Still enjoying the Leather. But be prepared for high prices. Never less best quality furniture. Do not regret the purchase! Really enjoy the look of luxury..!

Carol Hogard

20:19 09 Nov 20

We enjoyed shopping at La-z-boy and Macy was very knowledgeable and helpful in guiding us to exactly what we were looking for. We were pleased with the process, the quality and the price as well as the selection of material and abilty to customize. We plan to go back again soon for additional purchases and look forward to working with Macy again.

Michele King

20:13 06 Jan 21

Amazing service and products. They took the time to help me find exactly what I was looking for and helped me put together a room concept. Their associates are knowledgeable and helpful. I truly enjoyed the experience and look forward to working with them in the future.

Bradley Hitchcock

20:28 19 Jan 21

They have extremely kind service (though a tiny bit pushy but that's sales as a whole). Their prices are pretty competitive for the most part as well. I would have liked to see the place organized a bit more and lighting a bit less "stale". They do have fantastic specials and i was able to get a wonderful piece to decorate with for PENNIES!I will most definitely be back!

Patty Dowell

20:58 24 Jan 21

We had a very good experience. First of all the layout of all the furniture was very nice. We had a very good sales rep, Macy Holyfield. Macy was very knowledgeable and very helpful. She was attentive, concerned and knew what she was talking about. She was also very patient. So we made our choice and we closed the deal. We will always consider La Z Boy when making furniture inquiries in the future. Thank you Macy for your help.

Koreen Kliewer

20:17 01 Feb 21

Ruth Ellen was wonderful. She had great ideas and lots of information for us. There was no pressure just lots of listening to what we wanted and were comfortable spending. When you go there be sure and ask for her. Daniel was great as well he was right there helping with pricing and more ideas for us. They made a super team. We had fun and will surely be back and recommend Ruth Ellen and Daniel to our friends and family. Great store!!

Barbara Deery

20:16 14 Feb 21

My recliner broke and, because I have a bad back, I must have a recliner. LazyBoy has great reputation of having long lasting recliners as great warranties. My visit to LB was short. I was greeted by Sarah, shown chairs that met my needs, I selected one, we agreed in a price, I paid and was out of store in less than 30 minutes! Great customer service!

Steve Murray

20:29 30 Mar 21

Steve Murray

14:43 07 Apr 21

Sara and Ruth were fantastic to work with for our keeping room changes. They were attentive to our likes and dislikes. The Lazy Boy room design tool used was a great way to help picture the colors, furniture size, and shapes in the room. They came out to the house to measure and allow us to see various materials in the light of our room which is different from the way it looks under the store lights. All in all it has been a very positive and rewarding experience. We highly recommend checking out Lazy Boy for your future furniture needs.4/7: Just to add an update, we met with Sarah and Ruth yesterday to go over some material and color options following our in home visit. Ruth came up with some new possible materials and colors as well as an end table recommendation. Sarah checked on and received answers to a few more questions we had. You don’t know how much we appreciate the patience of Ruth and Sarah as we worked through the choices and changes in direction throughout our whole decision process. We felt that we were the priority the whole time. There were never interruptions to take care of other customers, their focus was always on us and our preferences. They were good at gently making recommendations that may have stretched us out of our predetermined style and always looked for ways to stay within the bounds of our style preferences. We give 5 stars to Sarah and Ruth!!!! Thank you!

michael ziemer

15:38 11 Apr 21

I have had such a wonderful experience with La-Z-Boy shopping for new items for a living room. All the associates we encountered were so pleasant, it made made for a great environment! I specifically want to recognize two associates we have worked with over the last couple weeks, *Sarah B. and *Ruth Ellen. They have made this such a fantastic experience! Sarah and Ruth Ellen are the epitome of customer service! They are beyond accommodating, friendly and personable, so patient, too! They helped us find just the right selections and make decisions. We never felt rushed and felt like we were their top priority. They have made this experience fulfilling and pleasant in every way. Obviously I can’t say enough about them and the service we received, from initial visits to the details of measurements and the digital presentation through to final purchasing.We are looking very forward to the new pieces arriving and being put into place. I can’t thank these two women enough nor recommend La-Z-Boy highly enough! If only all major shopping experiences were this much a joy...

Zatarsha Barrett

22:58 14 May 21

Lazy Boy Woodruff Rd is it!!! Even under renovation the staff is Amazing!! Attentive and caring, just Exceptional Customer Service!! Ty Brown, the young man that assisted me, definitely addressed my needs and concerns for the recliner... he suggested either the Randall or Clayton 😊. Thank You Mr. Brown

Charles A. Johnston

19:18 27 May 21

I wasn’t sure exactly what I wanted, so I needed to wander a bit and see what particular chair I was going to get. In fact, I thought I was just going to research styles. Macy offered to help and kept a perfect balance between be there to help and leaving me alone. As I looked, I found more and better styles than I ever expected (and I’d heard they had a Lot!). Eventually, I discovered a recliner that was perfect AND on sale. It was more expensive than I anticipated spending, but it was much better quality and an even nicer style than I thought I’d find. As you can see, the trend is that I found more and better things than I could even imagine. Atop that, Macy overcame my concerns about costs, shipping and how well the chair would last. All done, I’m very happy and looking for a lifetime with a great, comfortable chair.

Buckley Billings

22:19 05 Jun 21

Very positive experience! I was able to find what I was looking for and in my budget. I don’t think you can beat a La-Z-Boy recliner. I had my last one for well over 20 years and hope to have my new one for many years. Also, Macy was very helpful and her customer service was great! I’ll be back for our future furniture purchases. Btw, my chair was made in Dayton, TN, I’m always glad to support my home state!

Ken Nodine

23:27 25 Jul 21

We were greeted promptly upon arrival. David, our salesperson, was friendly and extremely knowledgeable of all the items we were interested in. We found a sofa and rug that we really liked, but the chairs we had chosen were not located nearby. David was nice enough to go get one of the chairs and put it together with the sofa and rug so that we could see the entire ensemble together. He also offered us the expertise of one of their interior designers. When we left the store, we felt good about the visit as well as the items we had chosen!

Cheryl Topping

15:22 30 Jul 21

We continue to have a wonderful experience with La-Z-Boy. Our designer was able to understand our needs and tastes almost immediately. She designed a den and dining room that are perfect for us and our lifestyle. The manager/sales person was incredible as well. Both continue to help us with other needs as we prepare for our furniture to be delivered. My only regret is not using La-Z-Boy sooner. Thank you Ruth Ellen and Amber for being the best team ever!!!!!

Tracy Z

21:03 14 Aug 21

I came in to look for a recliner. I wasn’t quite sure what I wanted but very sure what I didn’t want:; another sub-standard chair — so I went straight to La-Z-Boy. My sales consultant David Lisznyai was extremely helpful. He guided me through power options: not lift or lever or remote but power buttons; through fabric choices; through seat cushion firmness & even pointed out one chair I hadn’t tried.which turned out to be my favorite chair. David was very patient and answered all my questions. My perfect chair is on its way. Wonderful experience.

Surtrina Dooley

19:17 25 Aug 21

Excellent customer service!!! I enjoyed working with David and Ruth… please go and visit the store you won’t be disappointed… love love them… Keep up the great work… ❤️❤️❤️ They are an asset to the company, Job well done.

Eddie Brown

14:45 02 Jun 21

Purchased a sofa, two chairs and a coffee table in May of 2021. Our salesperson, Yil, was wonderful! She listened to what we had in mind and guided us around the showroom to see exactly what we wanted. We custom ordered and she was very helpful in picking out the colors....excellent service!

Angela Rex

23:42 02 Jun 21

Great selection of couches, in a variety of styles. Helpful, but not pushy sales associates. Found what I liked and ordered it with ease. David explained pricing & delivery details very clearly. Can’t wait to get my new sofa in 2-3 weeks!

Debbie Webster

17:32 22 Oct 21

Was greeted at the door by a smiling employee & I was so relieved because I was in need of a recliner for my husband & I knew nothing about them! JD (Joshua Archer) spent a lot of time with me going over my needs & explaining how each chair worked etc. I tried out a few & actually ended up getting 2 recliners. He was so patient & kind & knowledgeable; I had a great experience with La-Z-Boy! The in stock chair came today & my husband loves it! Thanks!

Daniel Harmon

23:52 21 Oct 21

Vil was patient, extremely helpful and knowledgeable. Couldn’t ask for a better experience. I will definitely be making more purchases in the near future. Hoping the quality is on target with the furniture when it’s delivered.

michael eggleton

20:49 16 Nov 21

I was looking for a new lift chair for my 90 year-old mother. My girlfriend & I were immediately met at the door by David who is super friendly & thoroughly explained all our options. We found the perfect chair for my mom & David very efficiently set up up our order.

Sharon Young

21:12 23 Nov 21

Vil (sales consultant) and Ruth Ellen (Designer) have been so nice to work with. They have listened to what I like and my tastes, and pulled together pieces and fabrics that look amazing. I was able to get what I want with a beautiful style. I’m excited for my beautiful new living room in my new home!!

Kaila Anderson

16:09 14 Dec 21

We are so grateful to the team at La-Z-Boy! Specifically Sarah and Ruth Ellen! They helped us pick out a great couch that is cozy and fits our space beautifully. Sarah answered all of our questions and made sure we got the best deal. Her customer service goes above and beyond. Ruth Ellen helped us envision our new couch in our new space with the use of floor plans and 3D models! That really helped us feel confident in our purchase and the size of the couch we chose. Delivery was also SEEMLESS. The men that delivered the couch were very friendly and conscious of our floors and walls. Thank you again!

Mark Taylor

02:38 21 Dec 21

Judy was a real help in making sure the furniture we bought worked. I don’t remember the designers name but she also made sure our furniture worked in our space. Thanks for great professionalism and making us feel welcome

Hedrick Acres

20:17 21 Dec 21

Sarah was super helpful and friendly , and helped us pick out the perfect couch for our room! Very friendly and helpful staff. Great quality items with awesome customer service! Would definitely shop here again!

Sue Lasley

13:35 06 Jan 22

Great Customer Service. I know I can count on lazy-boy for durability and style. This is the best place to purchase good quality furnishings. Thanks!

Cynthia Speed

20:57 30 Jan 22

I stopped in to look at recliners for short people and the saleswoman understood what I was looking for and directed me to them immediately. It helped that she was also short I think. I bought a chair on the spot and love it! The seat isn't so deep that I need a pillow behind me and my feet reach the floor comfortably. I love my chair!

Ryan Harper

15:12 31 Jan 22

Staff is friendly. Not worried about my kids trying(jumping) on chairs which is nice, especially if you're about to throw down $1300 for a recliner. Gregory K. is a great sales consultant. Would like to work with him in the future.

John Harrison

15:18 14 Feb 22

The salesperson was very helpful and knowledgeable. Our questions were answered to our satisfaction so that we felt good about our final purchase. I would highly recommend this store to others.

Patricia Durr

00:33 17 Feb 22

Macy was very patient and helpful. She didn’t push me to buy but showed me all my options. Because I’m short I needed a sofa that had a shorter seating area and she knew exactly what I needed. At the last minute, I changed my mind on what I wanted and she didn’t get upset but changed the order for me. A very good experience.

Danielle Russo

19:25 24 Feb 22

We are moving from NY to SC. I visited a store here on Long Island. They were very helpful but they were unable to place our order. We were told that we needed to call our regional store directly. I called the Greenville location. Sales associated David took a large order over the phone. He was very informative and helpful in finalizing our fabric selections and order. We received texts and emails with all of our information. We are hopeful that it will not take the full 7 months that we were quoted but either way were are very excited to receive our order. Thanks David!

Soshana Sanchez

21:15 01 Mar 22

Amazing service! Thank you Sarah for all your time, patience, and expertise as my family and I placed our order for furniture. We will definitely be back when were ready to order more.

Jackie McSweeney

20:14 05 Apr 22

My husband and I had a great experience at La-Z-Boy Furniture Store. Ty was so helpful and answered all our questions regarding recliners. We never felt pressured or hurried. We took as long as was needed to ensure we were happy with our choice. We will definitely go back when we are ready for new furniture. For outstanding service and choice of beautiful furniture we highly recommend La-Z-Boy.

Will Prosser

21:02 15 Apr 22

Kam was fantastic! I knew what I wanted but couldn't come into the store. She helped me every step of the way over the phone, made certain we had all of the right details down, and waited with me on the phone while payment processed. Will definitely come back for my furniture needs.

Grace Carol

11:37 15 Mar 22

Very prompt, friendly, professional, knowledgable assistance. Very orderly, clean, pleasant environment. Good products. Good price. Good service.

Tonya Upton

22:17 12 May 22

David is awesome. I love the furniture I purchased from him. It’s perfect for my house!

Phyllis Sustar

19:08 18 May 22

La-Z-Boy employee, Ty, was very helpful in my decisions on selection of a loveseat and two recliners. He made my experience very easy and I came away feeling good and anxiously await my new furniture. I aim to recommend your store to my friends and family.

Julia Doherty

19:11 19 May 22

Decided to check out this place after the other furniture stores in town were either completely out of stock, backordered, or a company like “Jeff Lynch” where they promise you a product and then call you a month later to say they don’t have it in stock and I need to either purchase the floor model at full price or cancel the order. *sigh* Needless to say we were on a timeline with a baby due and needed a comfortable rocker for our nursery room!We were immediately greeted with smiling faces and great customer service. I needed something not only readily available but also comfortable in leather with the electric option! This team made it happen in less than 6 weeks delivery timeframe. Delivery service was also on top of it, courteous of set time frames and on time. 10/10 would order my whole house from them next time!!

Kay Phillips

21:24 25 May 22

I visited the store on May 24. Kevin Dolina, greeted me right away. After I told him what I was shopping for, he showed me several recliner chairs. Ruth Ellen, one of the designers also came over to help me with choosing the style chair I needed and color. Both Kevin and Ruth Ellen were very patient with me and extremely helpful. I couldn’t have asked for a better experience thanks to Kevin and Ruth Ellen!

Lauri Weatherly

21:52 28 May 22

Philip and I were looking for two, specific sized recliners. (We actually bought the end section to a sectional sofa and they will add an arm when they upholster our purchase.) The store location closest to us was Greenville, SC. A friendly, yet professional, sales consultant named Macy assisted us. We chose our fabric from hundreds of swatches and yes, we will have to wait a couple of months for the end product to arrive. It will be worth the wait! We took advantage of the Memorial Day sale and we bought an American made product!!!

Anne Johnston

19:29 30 May 22

Judy Robinson at the Greenville SC location was like shopping with my best friend - she listened to what I was looking for, showed me exactly what I was looking for then suggested other options. She gave great design advice - ended up going for something totally different and a rug too! I wish I needed more furniture!

Greg Barlow

14:09 23 Jun 22

No pressure, very pleasant experience. Professional and informative. Went out of their way to accommodate. Everyone at store made sure we were comfortable and had a friends atmosphere. Design person went of of way to understand what was wanted and needed. Overall great job.

Steve Ballah

20:43 27 Jun 22

Had three lazy boys before...... Bought a cheap chair...... And that's what I got a cheap chair .....did not last...... So we went into the Greenville location to check out chairs..... Told the guy I wanted a rocker recliner...... He pointed me in the right direction..... It was just that easy.... I checked out three...... Didn't want to pay the high price...... But as the old saying goes you get what you pay for...... He said I should have my new chair in 4 weeks or less....... It's only money .....it don't cost that much more to get the good stuff........ And they financed it for 12 months no interest.....

Terri Cothery

19:21 29 Jun 22

What a wonderful experience! Working with Ruth Ellen and David to update and furnish my new home was amazing. They were professional and friendly. I'm so excited to see it all come together. They couldn't have been more patient and helpful.

Cindy Terrell

23:51 21 Jul 22

I was so impressed with the quality but more than anything the Furniture Advisor Sarah, was excellent and very consultatively! She was generally concerned about my needs and explain the benefits of the Lazy Boy Recliners and Quality. I knew I needed Not to go anywhere else after I had already visited several of the other major furniture stores. Excellent service and I highly recommend!! Thank you Sarah

B. R. Wright

01:38 25 Jul 22

Lazy Boy is a class act. Hubby loves their furniture as they're built to last and take care of their products. We will never buy from any other furniture store. Amber is and was amazing. Professional with an amazing personality to match!!!!

Katy Linebach

19:03 26 Jul 22

What a wonderful experience! Relaxing, no pressure from associates but lots of help and good information. So many options and versatility on products that are such high quality. Get help from David if you go!

Ginny Robinson

12:26 24 Aug 22

Loved the 2 chairs and pillows that Sarah helped us with. Excited to get 4hem. Hopefully sooner then 6 months. The only thing that would have made the process quicker is if we could nave taken the fabric home to see how it matched up. Sarah did order the samples but it took 2 weeks to get. Finally I was able to bring samples home to get our chairs ordered. We returned the samples within3 hours. It just delayed us placing our order by 21/2weeks. Do love the furniture in Lazy Boys. Enjoyed working with Sarah.

Sheila Rogers

19:07 19 Sep 22

My husband & I wanted a quality reclining sofa in a specific color & a fair price. We went to La-Z- Boy in Greenville SC & found an awesome salesman, David. Not only was he knowledgeable of the merchandise but gave us several choices that would meet our needs. Also can't beat the La-Z- Boy warranty! Keith & Sheila Rogers

Nichole Coleman

20:06 02 Oct 22

JD was our sales rep, and he was very professional, passionate and knowledgeable. He was very attentive and listened to our ideas. We are extremely excited to see what our new furniture will look like in our home in the next few months! La-z-boy is a household name, and I’m glad we trusted them to help design the furniture for our family room. It will be a purchase that will last a lifetime!!

Avis & Ronnie Norby

19:09 31 Oct 22

Shopping for a couple recliners and we knew Lazy Boy was the only way to go. In 49 years we have had 3 sets of recliners, the last two were Lazy Boy. JD Archer is our salesman and I told him my interests, he showed us what he had. The deciding factor was when I returned a couple days later with my husband to pick out what he liked and what was comfortable for his tall height. I showed him what I liked and he liked it also and fit perfectly. Then I showed him a twin size sleeper sofa and ottoman I liked and we purchased them also for another room.We loved our easy peasy shopping for furniture and liked the pricing also. 💥💥💥💥💥 five stars! Thank you JD!

ohenry35

10:18 18 Mar 23

The sales associate that helped me with my selection was Marlene Plaza. She was very professional and extremely knowledgeable. She helped me with my selection as if she new exactly what I wanted and needed. Since this was a custom recliner, I will have to wait several weeks before the chair will be available. I can hardly wait to see and sit in the finished product. Thank you Marlene for your help and guidance. I would definitely recommend her to anyone who needs help in their selection. I got a feeling my wife, Marlane is going to want a recliner for her. If so, you can bet I will select Marlene as my sales associate. Thanks for your expertise.

Leigh Sharp

19:04 22 Apr 23

Working with the sales people and designer at Lazy Boy of Greenville SC was easy and fun. They helped us make the best choices for our redesign and all sales options for the best price as well. We can’t wait to receive our sofa and love seat.

Laurel Karasevich

20:51 12 Feb 23

We had our team from the Greenville, SC store at our home Wednesday and had our presentation on Saturday. Sarah, Ruth Ellen, & Lauren are a great team! They helped us achieve a great fresh look coordinating our existing LZB recliners & couch. They worked within our style, my need for function, and our budget! They were friendly, professional and a joy to work with. Looking forward to our new pieces (rug, chair/ottoman, upholstered ottoman/coffee table, and new couch pillows).

Michael “Michael” Mace

19:07 01 May 23

Macy and Mawi deserve accolades for putting up with my wife and I as we took far too long to decide on what couch to purchase. They were patient, kind, helpful, and knowledgeable. The couch was just a bonus, the sales and design team members were the best part. If it weren't for them we would not have gone a few hundred dollars over budget.

Jason Cloutier

21:41 18 May 23

After visiting multiple furniture stores, we stopped at La-Z-Boy and Katherine greeted us and took the time to assess our needs. She showed us multiple different couch options. She was awesome and extremely helpful, taking our needs into consideration. We will be back for any future furniture needs. Thank you.

Mack A Lindsay

19:54 02 Jun 23

It's not possible to give an accurate review without first receiving the furniture I ordered. The sales representative that helped me was very helpful and listened carefully to what I wanted. He did not try to offer anything that I did not request. Very refreshing. Further review pending furniture arrival.

Robin Guth

20:51 12 Jun 23

We just ordered our furniture so this review is for the selection and ordering process. Our salesperson and the design consultant were very professional and friendly. We appreciated them coming to our house with samples. It made the decision process much easier. We loved being able to visualize the potential furniture layout in the store on a large screen after the designer put it in PowerPoint software. We look forward to getting our furniture. This was our first time buying LazyBoy.

Laura Stephens

19:21 14 Jun 23

Katherine and Ruth Ellen were awesome! They were very patient and not pushy at all. They gave great suggestions and helped us find the perfect fit for our living room and preferences. Everything is beautiful, and we can’t wait to get our new furniture!

Mike Grant

01:54 21 Jun 23

We went in to buy a recliner and look at sectionals. Bought both. Our salesperson Sarah was over the top, excellent. She sealed the deal with her knowledge and interaction with us. She made great suggestions and was not pushy. Everyone we interacted with was friendly and nice. You just can't beat a La-Z-Boy -great product. Spend your coins here, people.

Kim Mabry

14:12 20 Jun 23

JD was the person who helped us at the Greenville SC store and could not have been more helpful. He did everything he could to help us to select the right sectional and fabric for us and did everything he could to give us the best pricing available. Unfortunately having to wait weeks to get it but very excited about our purchase!!

Bob B.

19:14 25 Jun 23

Excellent experience. Aston Center was very attentive yet gave us space to make up our mind. We have yet to take delivery but if it is as good as our experience with Aston ya'll have hit a home run!

Shannon Hart

19:41 05 Jul 23

Ty introduced himself and asked if we had any questions. After explaining what we were looking for he took the time to show some options. We found exactly what we needed within a few minutes. The entire team was fantastic to work with.

Norma Hilburn

00:45 01 Jul 23

I went into La Z Boy without any intention of buying on the first visit. Vil was so helpful! I went in thinking I needed a “tall person” recliner. She was so knowledgeable and took the time to explain why in her expertise that I didn’t. I was also very picky about fabric and color. Again, she smiled, and allowed me to look at different ones until I was happy. I think I made the right decision.

Ruth Gedenberg

11:34 07 Jul 23

My salesman was wonderful! Very helpful patient and knowledgeable. He was so good that my daughter and I both agreed after leaving that we never had such a great salesman before!

D Bagwell

19:52 11 Jul 23

Sarah and Lauren worked with me to find the furniture that not only met my needs, but also suited my style and taste! I love that they come to your home to see exactly where the furniture will go and bring samples of materials (wood, fabric, etc.) to fit with your existing color palate(s)! They are a delight to work with and I appreciate the quality of LaZBoy furniture.

Russell Buchanan

18:02 19 Jul 23

We had a great experience at Lazy Boy. The helpful service and design center really contributed to a successful and stress free experience of buying new furniture. Very knowledgeable and friendly.

Osiel Gutierrez

02:32 04 Aug 23

I bought a recliner from David Lisznyal nine months ago. I recently made the decision to purchase a matching reclining loveseat, so I asked David for help. He told me that the style I had bought was no longer available. But when he said he had found three loveseats at a Georgia LAZBOY furniture store, I was taken aback. The fact that he had gone above and beyond to find the exact design I was searching for really impressed me. David is a highly committed professional with excellent interpersonal skills and a amicable disposition. He is incredibly intelligent, creative, and skilled at providing excellent customer service.

Sarah Compton

19:05 07 Aug 23

I had the absolute best experience at this La-Z-Boy store. When I walked in, I was greeted and shown pieces similar to what I had indicated that I was interested in. I was able to look at my leisure and the sales associate helped me when he sensed I needed it or had a question. There were tons of swatches for every fabric that you could possibly want and the sales associate even showed me one that I later ended up choosing for my chair! I was able to find a couch and recliner in exactly the style and color that I wanted. The furniture protection plan and delivery options were also great. I could not recommend this store more. La-Z-Boy if you're listening - your sales associate named David Lisznyal needs a raise!

JAS S

21:15 07 Aug 23

I have to commend your salesperson (Macy Holyfield). When you mention the phrases knowledgeable, professional and friendly you are describing her. I came in looking for one particular item (large size power recliner). She took me right to them and was knowledgeable about all the features. Also was familiar with all the the other recliners as options to this particular one. After visiting 4 additional competitors I returned and purchased this item. The competitors were a total joke. From not knowing anything about their stock or leaving you alone to search the store. Well done Macy!!

Allison Kennamer

00:40 11 Aug 23

Kam and Mawi are a dream team to work with! La-Z-Boy was the first stop we made in our furniture search and it ended up being the only stop we'd need to make. This was due in large part to the amazing customer service and creativity that we received from both of these team members. My husband and I are so appreciative for all of their time spent designing various rooms of our home. We can't wait to get our pieces delivered to our home, but have already been very impressed by the care taken by the team at the Greenville La-Z-Boy. Also, I'll note that we did not realize that La-Z-Boy offered interior designers or that they owned/partnered with so many others to offer furniture and decor for every room of the house.

maureen santaniello

19:28 23 Aug 23

We were greeted promptly at the door & the salesperson asked how they could assist us. We were looking for sofa & recliners for our family room. Judy asked us numerous questions about our preferences for style & comfort plus the layout of the room & wall color. She then showed us numerous options & wanted to make sure we were very happy with our choices. Judy spent a good deal of time with us but without pressuring us. Overall, a great experience & I would recommend Lazboy of Greenville when shopping for furniture

Vicki Lee

16:13 21 Aug 23

From the moment I walked in the door to Lazy Boy was greeted warmly by Vil Row. She led me to furniture piece I saw on line and then walked me through it’s features and available custom designs. This was first step in making a big change to my decor and living space. She introduced me to Mawi Kim interior designer. These two ladies worked so well together and very intuitive to train of thought. Were able to redesign my living room space also updated master bedroom and office. My living space was older darker colors and we were able to brighten up my house and bring warmth and light. There color choices and pieces were perfect to my ideas. Was ready for change and these ladies were exceptionally compassionate to that. Presentation and skill very professional. Highly recommend them.

Scott Tulk

15:08 27 Aug 23

Nice showroom with plenty of displays to try out. Friendly and knowledgeable sales associates too.

Sue Samuels

23:12 28 Aug 23

I was very happy with the service I received from Judy and Lauren. They did an in-home design consultation with me and a virtual presentation that helped me see how the furniture will fit in our space. Both of them were knowledgeable, offered great suggestions, and were pleasant people. I can’t wait to see the furniture in our house when it comes in!

Stephanie Robertson

22:09 19 Sep 23

I was in the La-Z-Boy showroom in Greenville SC recently. I just want to respond on my sales associate, Katherine. She was ABSOLUTELY wonderful. She was very knowledgeable about the products and services offered, very informative and helpful. She answered all my questions and was so professional. This visit was wonderful and I credit Katherine for that. She helped me to find the perfect fit for myself and my family. I highly recommend anyone to go see her for any furniture needs. Thank you Katherine.

Sharon James

12:23 30 Oct 23

Our initial experience at La-Z-Boy finding recliners, loveseats, tables, lamps, console and rugs that fit our home was facilitated with the great help of in-store designer Ruth Ellen and salesman Brett. Ruth Ellen has an amazing eye for design and worked with me to find the right combination of colors and fabrics. I was so pleased with her presentation after coming to our home to see how things could fit together. Brett was also kind, helpful and wasn’t pushy. Both he and Ruth Ellen worked with us on several occasions to answer questions about our furniture. The two of them deserve 5 star reviews. Our biggest concern and disappointment was with the actual delivery timeline of the order. The delays in getting special orders seemed unreasonable and weren’t being addressed with management until we pursued it. That said, we are pleased with our purchase but I hope that the communication line will improve when it comes to ensuring reasonable delivery times.

Alexis Vagianelis

00:05 20 Nov 23

Had a wonderful experience at La Z Boy today. Dionne was the sales associate helping me and he did an outstanding job explaining all my options and what was available for me. Shout out to Sarah as well for stopping by and showing some more support. I can’t wait to get my new couch and I’m so grateful for the help I received today!

Jill H

18:17 26 Nov 23

Ty (sales) and Ruth Ellen (designer) were helpful and professional and worked with us but didn't hover over us as we shopped and considered different options. No pressure, which was much appreciated. We felt the product quality here was superior to other places we've shopped for living room furniture, and will look great in our home for many years.

Mark Hattendorf

20:25 26 Dec 23

We were greeted promptly upon our entrance to the sotre by Katherine. She showed us around, was very pleasant and knowledgeable. They have some nice furniture products. We found the only stuff we liked was going to be around $6k for a sectional. Which for that price we want to shop around amd make sure it is perfect. Would recommend this store.

Ken Rounds

17:44 27 Dec 23

We have La-Z-Boy furniture at an our property that we’ve had for 14 years and it’s still in amazing condition. We recently purchased another property back for La-Z-Boy because of the quality. Brett was excellent at asking questions taking time to understand our needs. It was a great experience

Debbie Kerr

19:25 04 Jan 24

Four years ago I moved to my new home and Covid hit soon after so I was not able to purchase furniture easily. So this Fall I decided to go with La-z-boy's interior design program to furnish my main rooms.I AM SO GLAD I DID. From start to finish, my Sales Representative, Katherine Davis and the Interior Designer, Mawi Kim, made this process so easy and fun. They helped me choose the furniture according to my needs and taste. I absolutely love my new furniture/home. My home actually looks bigger with more/better furniture. Ladies if you are tired of piecing your rooms together then returning things La-z- boy is the way to go. You will not regret it!!

James Condrey

04:20 12 Jan 24

I was ever happy with the service my wife and I received from the time we entered the store until we left the store. Katherine Davis was our sale associate and she was very helpful and knowledgeable about the lift recliners we bought. Katherine was ever pleasant and easy to work with. Our visit to the store was a pleasant experience!

Debra Giles

16:17 17 Jan 24

I had a positive experience at La-Z-Boy Furniture Gallery in Greenville, South Carolina. My sales associate, Mr. Dionne Thompson, was exceptional. He allowed me the freedom I desired to make my decisions. Mr. Thompson was attentive while not overbearing. He was patient with my indecision yet always there to answer my questions. The designer was also extremely helpful in helping me achieve the look I desire for my new residence. I will probably use La-Z-Boy in the future when/if I need additional furnishings.

Nancy Small

18:41 18 Feb 24

Fabulous sales rep, she showed various options, not pushing us in any way. She did not follow us around the store, listened to our wants and needs and we ended up with a perfect purchase

Robert Freeman

10:44 21 Feb 24

Not a "Do it this way" experience. We never felt oversold. The design service was helpful in showing us options we had not considered and preventing me from making several mistakes.

Tina Alexander

18:05 24 Mar 24

Fantastic service! Ashton Center was very knowledgeable and professional. He wasn't pushy and took the time to ask us questions about what we wanted. We gave him a budget and he tailored our experience to that budget. Even gave helpful suggestions that he really didn't have to. He was very nice and personable. We bought our new furniture from here and will definitely buy in the future. I would recommend this store to anyone getting new furniture!!

Kathy

17:32 25 Mar 24

Our salesman, Brett was great to work with. He spent considerable time with me to pick out a recliner that I really love. He told us he could add anything to the recliner such as swivel, etc. and even showed us the different color options, etc. We decided to custom order it and he told us it would be 10 weeks, but I decided to go that route so that I could exactly what I wanted. La-Z-Boy has a wide selection of recliners. I am very happy with what I ordered.

Wendy Reeve

17:01 04 Apr 24

Great experience working with Marlene. She was very helpful and easy to work with as she helped me to get just the look I wanted. Especially when it came to matching the new chair with my current furniture. Highly recommend using La-Z-Boy Furniture Galleries.

Mike & Carol Downard

19:06 05 May 24

Vil has helped us with designing and helping us make good choices on our lake house furniture. We will keep coming back to her as our furniture needs change. She is talented and patient with us.

Dennis Elmore

11:50 13 May 24

We had a very pleasant experience working with Bret and Lauren in designing our den and the furniture that we ordered. We are looking forward to the delivery and installation of the total makeover.

Janice Bennett

18:34 16 May 24

Loved working with Vil, Deion, and Ruth Ellen! All were very helpful in designing a wonderful living room with beautiful furnishings! Highly recommend buying quality furniture from La-Z-Boy in Greenville!

Kyri Webb

16:11 03 Jun 24

Great and beautiful furniture store! Upon entering you will be given a smile and hello from their staff. The staff is friendly and patient to what you are looking for. We came in for a chair over the weekend and ended up doing a room with one of their designers. Wow, what a service. They bring out everything to your own home from fabrics, to wood samples. We had no idea that they offered such much within La Z Boy. We are confident now in what we have choosen and cannot wait to get our new furniture. Thank you La Z Boy for the great experience.

TeresaD

20:35 01 Jul 24

We couldn’t be more pleased from walking in to check out comfort in a reclining couch to walking out 3 hours later with 3 beautifully designed room solutions! Marlene greeted us immediately and started listening to our story. She realized that she could help with more than just a chair and couch and introduced us to an interior designer, Ruth Ellen. We didn’t even know that this service was provided at La-Z-Boy! She started laying things out and sharing options for our space and preferred colors and furniture and we were totally amazed! Thank you so much for the great support and services to partner with your wonderful products that we’ve had in our homes for decades! ❤️

Rebekah Romero

18:08 03 Jul 24

So far we have been pleased with the process. We purchased a new home and needed a Living Room set. We were overwhelmed by the process and had been to 2 stores before. We hadn't found exactly what we were looking for in our space. But La-Z-Boy went over and beyond to show us what it would look like in our space with a 3D model. Of course I'm a little sad about the turnaround because I'm excited to have them now, but for custom made, it is pretty quick!

Lexington, SC

5342 Sunset Blvd
Lexington, SC 29072

Phone: (803) 996-1284

Google Rating

4.6

BarbWiredStudios South Carolina

4.6

KAY Richardson

19:11 06 Oct 18

Brandon was our sales person and he is great. He showed us all of the recliners after we explained what we wanted and gave us no pressure. Answered every question to our satisfaction. I highly recommend this young man and Lazy Boy.

John Lee

19:54 14 Sep 18

We came to the store because my couch that we bought the pillows started sagging after 5 years. We wanted to see about replacing the insides to the pillows. They said we would have to call the service center. Long story short the replacement insides was going to cost $400. We just figured since that was almost half the cost of a new couch we decided to buy a new couch. The salesman and manager were so nice they gave us the sell price which was off and the manager gave us an additional $100 off because of the circumstances with the old couch. He said that it should have at least lasted 10 years. Our LazyBoy people in Lexington, SC are great.

Vicki Zakian

19:47 09 Oct 18

The salesperson was prompt in responding and knowledgeable about the choices to review. The sale was very streamlined. I do wish there were more fabric choices and less of a waiting period.

mark bell

23:05 07 Jun 18

This is a favorite of mine. Who doesn't love furniture shopping? The people were so nice. I told them up front that I just wanted to try out a few recliners before shopping at another store, and they were happy to help. La-Z-Boy makes a great recliner. My last one has been ridden like a rented mule. It is by far the most popular seat in the house. I've been burned by cheap furniture before and ought to know better. But I'm going to compare anyway before I buy.

Mary Jordan

19:09 31 Aug 18

Brandon , our sales representative, was fantastic. Kept working with us until we determined exactly what we wanted. He did an outstanding job! Excited to have my new furniture come in in a few days.

bryan piro

20:15 04 Jan 19

Very friendly staff and knowledgeable. Never tried to force us to buy anything and gave us different options for what we were looking for. This is our second purchase here in the past 6 months. Bought sofa and love seat first go round and rocker/recliner most recently.

Robyn Casey

21:02 01 Jan 19

Everything with our recliner purchase went great. Deb was very knowledgeable and we were delighted to be able to take it home the same day. We had questions about how to take our old sectional apart the next day, and they did their best to help us with that too.

Bonnie Wall

14:20 21 Jan 19

This is the second time I have had a lazy boy designers help me with my home. Deb and Madison are wonderful! They really got my personality from the very beginning and it showed in the presentations. I thiank them so much I’m so excited!

William Cardinal

23:15 07 Nov 18

Sales agent was great! Not happy about last minute costs for upgrades like handle color & type of foam. A chair with $690 price tag already becomes a $1000 chair when u add delivery & fabric treatment/ warranty. Handle color & foam option should be included in a $1000 chair! We will look more diligently at online options in future.

Pat Klosterman

19:27 03 Nov 18

Very good service! Professional salesman. We told Brandon what we were looking for and he immediately was able to show us several options. He explained everything very thoroughly. It was a great experience.

Larry Leitner

13:54 14 Feb 19

Enjoyed the experience of buying the "Love Seat" from your store.; Brandon Kennedy is a very kind and personable salesman. He treated me like a friend and I felt that he was interested he finding me the right furniture to fit my needs and not just selling me something. He was very attentive to helping me from start to finish with helping me get my purchase loaded in my trailer. He even called me after my first visit to let me know who to see because he would be away from the office on certain days. Looking forward to seeing Brandon again for my next purchase.

A Google User

16:43 15 Feb 19

We had a wonderful experience. Our sales rep ,Deb, was knowledgeable but not at all pushy. We enjoyed working with her and we can’t wait to use our new furniture.

Patti Jennings

20:39 24 Feb 19

Brandon greeted us as we arrived and made us feel right at home. He never made us feel hurried or rushed and answered every question. We were impressed with his knowledge and expertise about the store. We loved our experience and would definitely recommend.

Elke Thomas

20:39 24 Feb 19

Brandon and Madison make a wonderful team and helped in choosing and then placing our new living room furniture. Both are knowledgeable and a joy to work with. The selection at the Lexington store is great and many options are offered.

Roger Smith

21:27 27 Feb 19

A very good experience. We were greeted promptly and courteously and shown several models of La-Z-Boy recliners. Colors, fabrics and features were clearly explained, as were delivery services and costs. We look forward to receiving our new recliner early next week and would not hesitate to recommend this store and the sales consultant, Brandon Kennedy, to anyone interested in a recliner or other furniture offered by La-Z-Boy.

connie wilson

21:56 23 Apr 19

Courtney was our sales person and she did an awesome job. She offered me several Solutions and choices of chairs. She was patient and took the proper time with us. She was extremely professional and efficient.

Kathryn Leaphart

22:11 28 Apr 19

The sales lady, KC, was extremely helpful. She helped me select colors and offered selections until I was delighted with the selections made. The furniture is well made, extremely comfortable, and I can't wait to get it.

Bekah G

20:31 17 May 19

Great experience and great quality. Didn't have exactly what we wanted, but they made every effort to get it. We purchased a couch and loveseat we know we'll enjoy and pass along for generations to come.

Mary Allnutt

19:17 24 May 19

Courtney was amazing helper. We were very pleased on the service we receive. And we look forward to us getting out product.

Paula Taylor

00:58 03 Jun 19

We really enjoyed redecorating our living space with the help of Sales Associate Crystal Ingram at the Lexington, SC location. She was so personable and very skilled in helping us make decisions. We used the designer service available as well. The designer (Becca) was really knowledgeable and easy to work with. A great experience. Thank you, Lexington LA Z Boy.

Patricia Nodurft

13:20 20 Jun 19

Love La-Z-Boy furniture. It is durable and stylish. Courtney Carreiro, my sales rep understood what I was looking for and made it happen. Sofa sleepers are usually not that comfortable to sleep on but the one she showed me was great. I think I will love this one and so will my guests.

Wilburn Berry

23:09 26 Jun 19

Our first visit there we were greeted By Courtney. We talked about what our thoughts were. She immediately took us thru and showed us different options. She visited our house to prepare a presentation for us. We then visited the store and the Manager and Courtney presented it to us. There was absolutely no pressure and everything suggested was to meet our wants and needs. I highly recommend The Lexington store. We will do business with them again.

JoB

19:25 30 Jun 19

Visited store located in Lexington, SC and found exactly what I was looking for. Sales Rep was most helpful and courteous. Made several suggestions and I ordered more items than I had been looking for. Very good experience!

Rita Forman

11:42 06 Jul 19

It was a very nice shopping experience. We were shopping in the Lexington SC store. We started shopping with Dave’s assistance which was very nice. He had other responsibilities and needed to hand us over to Deb. Her assistance was very nice as well. They both were very informative. We never felt pressured or rushed by either while trying to make a decision. We are so pleased with our shopping experience that we will tell others about it as well as go back in the future.

Jeff Reeves

19:19 06 Jul 19

Super helpful salesman. Patient while we tried so many chairs and chose fabric. Quality and price match. Chair will take 4 weeks to arrive.

Frank Brown

19:29 04 Sep 19

We had what I would call a perfect sales experience. Melissa greeted as when we walked in. I told her we wanted to look at lift chairs. She took us to the section of the showroom where they are located. She quickly, and without our realizing it, identified a chair that would most comfortably fit my wife. It was on sale. My wife and I both liked it, and we made the purchase. Melissa was helpful with all our questions. We completed our search, decided to buy, completed the paper work, and paid within 30 minutes. I was impressed with Melissa and inquired how long she had been with La-Z-Boy. I was surprised she hadn’t been there for years. She was knowledgeable and sensitive the what mattered to us and how to find the proper match for us.

Frank Brown

19:29 04 Sep 19

Paula Taylor

00:58 03 Jun 19

Ray Brentin

12:50 06 Sep 19

My wife and I were blown away by the professionalism, knowledge and enthusiasm shown by the Lazy Boy team. Courtney worked tirelessly, meeting with us on several occasions, asking questions and learning our like and dislikes in furniture styles. Then she and her manager came to our home to measure the three rooms we needed furniture for. They then developed a digital 3D presentation to show us how the furniture would look and fit into our home. It was an awesome experience! No pressure to buy. We loved their recommendations and purchased all of our furniture from them! We truly appreciate this amazing team!

George Vickery

19:16 08 Sep 19

As soon as we entered the store we were greeted and helped in finding our chair choices. We were also appraised unbidden of the area that held the remaining Labor Day sales. We were given time to ourselves to look around, to try out our options, and to narrow down our likely choices. In a timely manner, we were assisted, our questions were answered and the sale was completed in well under an hour. We were able to stay within our price range and felt that the whole experience was a very positive one!

12:50 09 Sep 19

Many chairs to choose from and helpful friendly staff that are not hovering over you while you shop! Just wish the store had stayed in Forest Acres. Many thanks to Brandon Kennedy who helped us. Delivery staff also very professional and friendly.

lynda bergerson

19:17 22 Sep 19

Awesome furniture at lowest prices with best warranty! Melissa was so friendly and not pushy. Raquel was also. Can’t wait to get my new furniture!

April Koon

09:20 02 Oct 19

Melissa Stevenson was amazing. She took the time with us to make sure we were purchasing exactly what we wanted and we did not feel pushed. She is very knowledgeable and helped us make good decisions about the money we spent on furniture. I recommend Melissa to anyone looking for their dream furniture. Laz y Boy furniture is high quality beautiful furniture and we can’t wait to get it in our new house.

Sidney Kaine

23:18 02 Oct 19

Sales rep, Karen, was awesome, and spent the entire afternoon with us. She was so helpful in giving us ideas and extremely patient. Other staff were very nice and accommodating as well. We had a great, great experience there.

Stacy Wildermuth

19:21 01 Nov 19

We had a wonderful sales associate Courtney. She was very professional and took the time to show us around, look at many styles and types of living room decor and dining room decor. She listened to our wants and ideas and helped us to pick out what would work out for our new home.

Janeth5260 Janet

19:10 29 Oct 19

Lazy boy has a good selection and quality furniture with good prices. It was easy to set up their delivery service to what was convenient for me. I would recommend them highly.

Megan Redgate Martin

20:18 17 Nov 19

Everyone was very professional and knowledgeable about the sofa we were interested in. No hard sale. Great service and product! Can’t wait to get sofa in January. We got exactly what we wanted.

Red Carmichael

20:45 01 Dec 19

Michael was our rep. He was a very knowledgeable, polite young man. He did not pressure us at all, and that was refreshing. He was patient and calm. The main thing was that he listened to our needs and led us in the right direction. Wonderful experience. 5 stars for sure.

Elaine McBride

20:21 17 Dec 19

The sales representative was very helpful and patient. It took a while for me to decide on the right chairs and she was right with me through the whole process. I believe her name was Crystal. The quality of chairs is undeniable. I do have to wait 6-8 weeks for my chairs to be delivered because I ordered specific color and fabric. I’m just hoping that the rest of this transaction goes through without any problems. I will recommend Lazy-Boy if my chairs arrive in great condition and I’m pleased. Thank you for your assistance Lazy-Boy on Sunset Drive in Columbia, SC.

Mike Dennis

20:43 21 Dec 19

We had a very nice experience. The sales staff were very friendly and informative about the various recliners they had. Once we decided on the chair, it was very quick to get everything processed.

Michael Eleazer

17:59 18 Jan 20

We were shopping for a new reclining sofa and Karen was very helpful and knowledgeable. The whole process was smooth and delivery was fairly prompt with no issues. The delivery guys were very professional and helpful.

Debbie Lowrance

21:23 16 Feb 20

Today I went to La-Z-Boy Gallery on Sunset Blvd in Lexington. I have fought for months the desire and need for a new recliner. Brandon Kennedy assisted me and I left with a new recliner and a new sectional for my living room. It was a wonderful experience. Thank you Brandon for your knowledge and guidance. I hit the JackpotRespectfully Deborah Lowrance

Sandee Plocharczyk

20:21 04 Mar 20

Karen our sales professional is so awesome, attentive, caring, professional, and knowledgeable! She made us feel so welcome and cared that we got what we wanted. We look forward to doing more business with her soon!

Sandee Plocharczyk

11:41 10 Mar 20

Margaret Truett

21:52 18 Nov 17

A great shopping experience! Great home furnishings, fantastic staff, excellent warranties and service!

John Lever

19:14 26 Apr 20

Brandon was excellent in all he did. My appointment was very convenient and he showed us everything we wanted to see. He did such a good job that before the day was over our daughter bought herself a LayZBoy. Thank you.

David Stuckey

02:23 18 May 20

Melissa Stevenson was AWESOME!!!She was great in explaining all the attributes of the furniture and any service options should we ever need them in the future.Even with a mask on, during this pandemic, we felt comfortable and trusting that we were in good hands.We are so thankful to have met her when walking into the showroom.

Christopher Martin

20:30 18 May 20

We went in looking for one recliner and came out with two. They had some excellent sales going on! Our sales associate was Timothy and he was great to work with. He was patient with us as we had our 3 boys with us. We visited the store amidst the Covid 19 craziness and the store was very accommodating. We would definitely visit again.

Brian Love

19:14 23 May 20

Great staff, very knowledgeable. Store was spotless. Staff and customers practiced correct social distancing and sanitization. Good memorial day sale prices.

Suzette King

01:02 15 Jun 20

This afternoon my husband and I visited the Lexington, SC La-Z-Boy Furniture after we saw a couple of chairs online. We were happy to see they are taking precautions for covid19 when the sales associate Tim took our temperature before we could enter. Tim took us straight to the chair we wanted to try out. I had a photo of a sofa from another store and asked if he could recommend something comparable and he found it. Tim was so helpful and attentive to the things we were looking for. We were able to find all that we set out to find in one store, which was a relief for us. If you stop by the Lexington location you will get great service from all the people working. Now for the hardest part, the wait to get our custom furniture. That review will be next.

Jane Gibson

13:15 19 Jun 20

My entire experience was positive. I visited many times to get my sofa, chair, and carpet exactly what I wanted. Deb, my salesperson, granted my every wish to look at fabrics, colors, and styles. All other salespersons were helpful and when the decorator, Samar, put my room together on the screen, i knew exactly what my room would look like! It was a perfect purchase.

Denise Lee

19:22 02 Jul 20

The gallery is beautifully laid out. I was looking for a recliner with standing assist. So many choices of styles and fabrics. The staff are professional, courteous, knowledgeable, and patient! I was taken care of immediately; in and checked out quickly.My mother is going to love her chair!! Thank you so much!!

Larry Traylor

20:21 03 Jul 20

We were able to browse at our leisure after the sales person directed us to the proper department. He was very nice to work with. Everyone there practiced social distancing and safety masks. We were even able to get a further reduction on the sale price of one of our chosen items. I know we will love the furniture when delivered as it is Made in the USA. The young man that waited on us was very professional and should go far in the future. I would recommend him to anyone seeking to purchase furniture.

Donna Chevalier

14:30 04 Jul 20

We called ahead and had Karen waiting for us at door. You walk in to a hand sanitizing pump for your hands while your temperature is checked. The pictures I posted are the 2 items we bought. The sofa will have the same color and material as the recliner. It is nice to be able to customize the floor models to your liking! Karen was great!

John Small

04:35 21 Jul 20

My Sister needed a new recliner and of course I went to La-Z-Boy Furniture. I missed the 4th's Sale, but I was able to buy it this week, using warehouse clearance sale. Timothy Fanning handled my sale and he wanted to make sure I met all my Sister's needs. I had pictures of her room which made the choice of the easy. Very Professional and truly made the buying easy.

Norma Pyland

19:21 04 Aug 20

I'm a repeat customer for Lazy Boy because of the quality and warranty provided. This time I purchased 2 rocker recliners and was extremely satisfied with the sales service I received. Melissa was very helpful and patient. I'm pleased to know that one chair will be delivered this week, and while we have to wait 10 weeks for the second chair to be produced (being changed to an automatic recline) I know time will pass quickly.

Rene Rinehart

15:44 11 Aug 20

La-Z-Boy Furniture Gallery on Sunset Blvd in Lexington, SC is the place to go if you want to purchase high quality, extremely comfortable and beautiful genuine La-Z-Boy furniture. The showroom is a delight to move around in and the sales representatives are courteous and helpful. I especially enjoyed working with Mr. Brandon Kennedy, who was very attentive to my needs and helped me with choosing fabrics and features that work well my home. I will definitely be a repeat customer. Thank you, Rene

Stephen Wingard

15:47 16 Aug 20

Very nice selection. I think Susan is the sales person to help us she was very nice and informative. Summer I think is the interior decorator. She was very nice too and seems to have some great ideas. Thank u all for the help we will b back in touch to purchase the couches and maybe more.

Andy Austin

19:23 23 Aug 20

Had a great experience, Tim was a great salesman! Felt I was properly taken care of and in a timely fashion. All of my questions were answered and I didn’t feel like I was being hawked by staff into buying something.

rodney carreiro

19:15 31 Aug 20

They have a great selection of furniture with tons of options for just about any color or style you want. They had nice prices and financing options for Labor Day as well.

Melanie Torrance

19:27 08 Sep 20

Prompt and efficient service. Easy to select a chair with guidance by the salesman. Disappointed that it will take so long to receive my chair.

Vicki Beatty

21:17 13 Sep 20

I had a great experience during the purchasing process. Appreciated being able to take home fabric to help with my decision. I know it is due to pandemic.... but waiting 20 weeks for my purchase is disappointing (even though I understand). I am waiting since Lazy Boy is quality.

Mary Coleman

17:02 24 Sep 20

Great staff and selection of furniture. Picked out fabric and couch, sofa, and chair were made and delivered on time. I love my new La-Z-Boy furniture. Excellent quality!

Vann Dozier

16:22 26 Aug 20

We, my spouse and I, decided one afternoon of just riding through the countryside, just to drop in on LaZ-boy Furniture. After being being let down by two (2) competitors, within two years. We knew what we had purchased, had to be replaced, a piece at a time. We were greeting by a young man, temperature checked, and proceeded to look at chairs. I basically knew what I wanted. We have long shopped at LaZ-boy. We have long been customers there, and we know the Quaility of the products. We had a wall hugger, tan colored, that had turned 47 years old, gave it to our grandson. And a second Brown wall-hugger, about 15 years old, which we still have, but it’s time to up grade. Our salesman, Tim, was very knowledgeable of his products, and allowed us to look. We got quotes, went home to discuss, returned to see him in about two days, and made a purchase.When we return, to make our other purchases, we sincerely hope he is still with the company. He did about superior service!

Brian Smith

12:20 21 Oct 20

I appreciate the salesperson and the large selection. My parents and friends had made recommendations for La-Z-Boy for several years. Susan Staves was patient and listened to my needs. She showed me several options. I appreciate her good taste and artistic options. She was not pushy and was understanding when I left to compare options at home. She only contacted me with information that I requested and did not flood me with phone calls and emails like other companies do. I purchased a reclining couch about two weeks after my visit and it works great. I am hoping to get the matching loveseat in a couple of months.

Tommy Smith

22:02 08 Nov 20

Brad H helped beyond measure. He was very courteous and went to extreme measures to help any way he could. Did not pressure me into making a decision. He was very considerate of my unique needs and features in a chair.

Peter G

22:15 27 Nov 20

Incredible Customer Service. It's refreshing to receive good ole fashion customer service. While on her day off Deb: help me select the right sofa bed, located it and scheduled my delivery.Without a doubt I have no reservations in going back to them again to complete our rooms design renovation!Thank you, Deb for refreshing my memory of outstanding, thoughtful service!

Jane Yandow

00:06 29 Nov 20

Our salesman Keith in Lexington, SC was fantastic. He took the time to show us all of our options for a sectional and listened to the features we were looking for directing us accordingly. He patiently allowed us to make our decision without pressure. Highly recommend!

Geri Smith

20:24 22 Nov 20

Deb responded quickly & was very polite & courteous. She is very knowledgeable & offered options I didn't think of. Very pleasant experience.

Joan Kishline

20:15 10 Jan 21

My husband and I purchased a dining room table from Brandon. Very good experience. Prompt service and all questions answered timely. I would highly recommend Lazboy!

Eric Watson

20:40 11 Jan 21

Great Customer service, I even got a little history on La-Z-Boy as a company and when it was established as looked to buy my very first La-Z-Boy. The salesman pin- pointed each part of the recliner I purchased and explained how it worked in reference to relaxtion and comfort. I highly recommend shopping at La-Z-Boy, if your looking to buy top-notch furniture for your home.

Terry hancock

20:25 12 Jan 21

Brandon was a very nice salesman who responded to me with a professional and patient attitude. He replied to my email promptly and I am confident that he will look out for me and my order. Terry H.

Joseph Schlager

20:15 07 Feb 21

Deb was amazing to work with. She was very patient with us through our decision making. She wasn’t pushy like most salespeople. We will recommend Lay-Z-Boy to our family and friends.

Katie Rodriguez

20:17 16 Feb 21

When we walked into the store, we were immediately met by a salesperson (Melissa). Melissa began asking us questions about our home decor style and whether we wanted reclining furniture, among others. She was very professional and efficient. We were in and out in less than two hours. We loved the selection and we are very happy with the warranties offered.

Sara Kozar

15:27 18 Feb 21

We really appreciated the assistance we received when we went to the store just to look and when we went back to place our order. Bree was great, showing us some different options for what we were looking for and talking through our questions and concerns with us. Now we wait for our new custom couch to be made and to arrive!

Chris Dimock

20:11 16 Mar 21

such a good experience we had. not like the other furniture stores where they attack you at the front door. we spent a pleasant hour or so browsing and then approached Brad when we were ready to move forward. Brad was attentive, receptive, knowledgeable and professional. he helped guide us through the entire process and helped us make the most the most educated choices for our wants and needs with regard to the living room furniture. we are excited to be using there design services and have our next appointments schedule. we so look forward to what the designer comes up with for our space and at no extra charge. Lazy Boy won us over and we will be life long customers from here on out!

Pam Cohen

00:31 19 Mar 21

Very beautiful showroom and exceptionally competent sales personnel. Brad helped us through the selection process for a small recliner and our next step is selecting the fabric. We are very satisfied with the whole process at the La-Z-Boy Gallery In Lexington.

John Radney

03:20 30 Mar 21

We arrived 10 minutes before the store actually opened but were allowed in anyway. We were met by Debra Kelly. She first checked our temp per covid-19 policy for the store. Then she inquired about helping us. I told her we were there to find a recliner. After asking about the type of recliner, material and size. Debra led us to a huge selection of recliners. She explained about all the recliners and I sat in several to check them out. I soon picked out the one I wanted and was advised on how to obtain credit. This was done and Ms. Kelly got us checked out with an estimated date of the recliners arrival. This was truly the easiest shopping I have ever had when picking out a piece of furniture and Debra Kelly was extremely helpful and not pushy about picking one out quickly. We will certainly be return customers. Definitely a 5 star experience.

Kathy Wingate

19:18 20 Apr 21

Courtney is a super saleslady! She walked me through the process of choosing the right chair for my comfort, and brought an array of fabric samples for me to choose what I liked best. I can't wait to get my custom chair! I know I'm going to love it!!

Betsy Porter

00:03 20 May 21

We shopped at Lazy Boy on Sunset Blvd in Columbia SC. Courtney C. was so much help. She did a fantastic job of showing us what she had. She knew her products perfectly and pointed out features of each. A very nice shopping experience!!

Penny Hall

13:23 01 Jun 21

We had a wonderful experience with our salesperson, Josh. He was knowledgeable and attentive without being pushy. He followed up with us via email after our initial visit and helped us find a recliner that met our needs perfectly. We were hoping to purchase a sofa also, but unfortunately, the time for custom pieces was running way longer than we could wait.

Larry Huffstetler

19:33 19 Jun 21

The service we received from La-Z-Boy was excellent. Brandon greeted us on our first visit to the showroom snd then spent 2 1/2 hours with us patiently listening to our likes and dislikes and showing us different options that fit what we were shopping for. He and Evelyn then came to our home to get more details of our space. They prepared a 3-D presentation for us to see on a return visit to the store. We are now anxiously awaiting the delivery of our new sofa, recliners, rug and coffee table. Thanks La-Z-Boy for making this process so quick and easy!

ctainc1

01:09 02 Jul 21

Very nice and clean store. Staff is very helpful with any and all furniture questions and or concerns. We weren't inside but maybe 15 minutes or so and the very nice salesman had me in the absolute perfect recliner that fits my height (6"4) and size overall. Super comfortable!! I was sold at that moment! They will be delivering my new Recliner next week!! I can't wait!

Amber Cook

20:56 02 Jul 21

We were so surprised at how affordable La-Z-Boy could be! We loved the knowledge and personal experience we had with Melissa. She answered all questions we had and felt very confident in the product. Delivery was super quick and professional. If you like quality along with a great customer service experience, I would recommend booking an appointment with Melissa if you can!

ctainc1

14:09 07 Jul 21

Very nice and clean store. Staff is very helpful with any and all furniture questions and or concerns. We weren't inside but maybe 15 minutes or so and the very nice salesman Brad Horton had me in the absolute perfect recliner that fits my height (6"4) and size overall. Super comfortable!! I was sold at that moment! They will be delivering my new Recliner next week!! I can't wait! Thanks again Brad Horton!!

Kathy Williams

19:59 18 Jul 21

I went to the store in Lexington, SC and was greeted by Courtney, who was very pleasant, helpful and knowledgeable. I explained my needs to her, and I soon was able to decide on a very nice sofa that met my wishes. I would highly recommend this store and the product, and if you get the chance, ask for Courtney!

Allen White

20:28 11 Aug 21

Quality product, many fabric choices to choose from. They produce more than recliners. Sales professionals are up to date on all products, and provide expert advice, surrounding your shopping needs for furniture. When selecting materials for a recliner or couch inquire about memory foam for recliners and couches. There is a difference, it provides a seat that one will not sink down into. Selections of many varieties and top quality. La-Z-Boy Furniture Galleries located in Lexington, SC a super to shop for your next furniture needs.

Alicia Hutto

22:49 30 Oct 21

We spent all day looking for a new recliner, but had we visited La-Z-Boy first it would have been our starting and ending point. Like many I had the misconception that La-Z-Boy was too expensive. I didn't find that to be the case at all. They were in the same ballpark with other stores we visited, but the quality and attention to detail are worth the little extra to me. Also, they had the best selection of any store we visited.Our sales rep, Bree, struck a wonderful balance between giving us important information to consider, asking and listening to what we were looking for, pointing out good options to match what we told her, but then leaving us alone to talk and make decisions. One of the best furniture shopping experiences I've ever experienced. We'll definitely be going back for future furniture needs/wants.

Marisa Vickers

13:52 09 Nov 21

Our Lexington SC La-Z-Boy sales consultant, Courtney, was exceptional. She is very knowledgeable about the furniture. She was even able to inform us of the expected delivery dates of each demonstration recliner. Later, I followed up with an email to Courtney. She answered my question promptly and with in-depth information of the product. Even more importantly, she is kind, courteous, and patient with lots of smiles. We noticed on her desk an award for past superior customer service, and she certainly deserves this recognition.Our delivery was skillfully handled by Jac and Denzel. They were a delight making our new recliner delivery another exceptional La-Z-Boy experience.

Sarah Calcutt

22:55 14 Nov 21

Courtney was so helpful. Didn’t hover or over assist but checked on us often and was readily available when we had any questions. Walked us through each process and went as far as moving products to help us choose a combo we loved.

danne langley

00:06 15 Dec 21

Melissa was our sales person. She researched our previous purchase to find the closest match in style and color to our previously purchased La-z-boy furniture which was discontinued. She is very knowledgeable about the products and very professional and courteous. We have been very happy with our previous purchase, and I look forward to enjoying our new recliner for many years to come. Definitely highly recommend Melissa and La-z-boy!

Cornelia Spitz

20:42 20 Dec 21

I visited the store in Columbia, SC. It is easy to find. Parking spaces were plentiful. Deb, my sales associate was wonderful. She knew exactly what I was talking about and took us right to the chairs that I wanted to see. It was an easy decision, as I was a motivated buyer. The only issue that I had was talking on the phone to an associate from the lending agency. She spoke so low that I could not understand what she was asking. This became very frustrating and instead of offering us another agent to speak with, Deb had to get on the phone and try to understand and then relay the question to me. It still didn’t spoil my experience with Lazy Boy or with Deb. Cornelia Dpitz

Kathy Blankenship

22:06 01 Jan 22

Awesome place!!! Bree Stiglbauer was very helpful, knowledgeable and professional. I had a great time and the process was easy and smooth. She has a wonderful, kind , fun personality. This was my first time in the Lazy boy store and I would definitely recommend the place to everyone.

Marjorie King

22:20 02 Jan 22

The sales women were friendly, knowledgeable, and not pushy. They listened to what we wanted and helped us find our new couch and chairs. The only thing that could have made it better was if they were on sale

Stacey Gilchrist

21:31 14 Jan 22

Josh (salesman) & Evelyn (designer) were great to work with. Both were very attentive & listened to what we wanted. Evelyn took my likes/dislikes and put together a room that was perfect- down to the accessories! The rug she showed us (that we were not shopping for) was so good that I had to ask her if I had picked it out myself?!? Thanks for helping us update our living room!

Karen Williams

22:42 07 Feb 22

Josh in the Lexington SC store was very knowledgeable and professional. I would recommend you take the time to ask for his assistance. The months it will take for my chair to come is a one star. Not the store's fault.

Doni Knott

01:05 08 Feb 22

Stopped in to look, and ended up buying. Met Josh and he made the whole process seamless. He and the designer came out to our house 3 days later, on the dot at the time they said they would be there. Took some measurements and photos to put together a presentation for us of their recommendations. Helped us pick out what would fit our space best and make us feel comfortable. Definitely an investment and must have patience to wait for production, but we think it will be great in the long run!

Tuwanda Lewis

20:32 07 Feb 22

Courtney C, is AMAZING! She was able to get us what we wanted at at great price! Thank you so much!

Meagan Leonard

22:53 27 Feb 22

Bree is amazing! I enjoyed every bit of my experience at La-Z-Boy. They take their time with you explaining every detail. If you are in the market for great quality furniture this is the place to go!

Rachel McLaughlin

19:10 30 Mar 22

Courtney Carreiro was my salesperson and she made my experience so easy and stress free. This was important to me because I am currently undergoing chemotherapy, and I was on my way to my twice weekly chemo appt. Courtney was considerate of my health, and tried to make sure she was as quick as possible, but she also took the time to explain the important details related to my purchase. The entire staff was very friendly and met customers soon after they walked in the store. I will be happy to return for any further furniture needs I have in the future.

EDWARD TURGEON

18:24 11 Apr 22

We were thoroughly pleased with our experience at La-Z-boy Lexington. Cortney was extremely pleasant to speak with, and very knowledgeable about the various furniture options available for us to consider. Aside from the very lengthy delivery times for our custom selections due COVID impacted supply chain, we were pleased with our transaction.

Wayne Davis

13:53 23 Apr 22

The store manager was a tremendous help. Every employee we’ve interacted with has been a joy to work with. We purchased two recliners; they assisted us & our decorator flawlessly.

Jay Werth

22:46 25 May 22

Conscientious service from the team. Made sure I evaluated the purchase carefully. No pressure. Excellent explanation of warranty terms and when to expect delivery. Very happy.

P Kelly

01:15 06 Jun 22

Had such great experience here. There were 2 of us looking and we are two different sizes. It was great feeling the differences how much better the right size chair feels. We purchased 2 chairs and happy we didn’t skip over Lazy Boy..

20:30 07 Jun 22

If you want high quality furniture, many options, and fantastic service, LAZBOY is the place to go. I found exactly what I needed with the help of Melissa, and was done in no time. Can you get cheaper furniture? Of course! But the saying is so true: you get what you pay for. Individual service from someone very knowledgeable and friendly, lifetime warranty, follow-up messages, and they keep in touch with updates, if your furniture is being delivered. The showroom is beautiful and clean. I highly recommend!

sheryl deloach

15:37 08 Jun 22

Awesome place to buy furniture.The staff is the beat and very knowledgeable and ready to walk you through the entire process.Not only helping you with what you are looking for but to ensure it will be right for you.But the most important is they stand behind their products.This is the second time we have shopped here and definitely will be back.

Robert McManus

14:22 21 Jun 22

We had such a fun experience shopping for new recliners! Of course this included a big storm that knocked out the power while we were there! Good to be in a comfortable place during a storm😊Deb is the best........she took so much time with us to be sure we were buying exactly what we wanted.

Henry Abeyta

22:08 25 Jun 22

Ms. Katherynn was very courteous, very compassionate, very professional and very knowledgeable while helping me find the right rocker/ recliners for my home. I am a senior citizen and she went out of her way to answer all my questions and help me find what I wanted, her patience is admirable. I am very satisfied with the two recliners I purchased. She is definitely a valuable asset to your store. Thank you.

Robert Bell

09:14 06 Jul 22

I had the opportunity to work with Susan. She was awesome!! Very knowledgeable on her products. Extremely pleasant and just great to work with. Susan took the time to make sure I was OK with my choice. I would definitely buy from Susan again.

Michael Mignone

19:08 19 Jul 22

Very helpful staff! Long 3 month wait for some chairs. But The chair I like was in stock and on sale without power reclining which I would have gotten but not willing to wait 3 months. All in all I am very happy with my choice.

Jay Dunbar

18:40 28 Jul 22

Nice people, let me walk around and look. Didn't hover over me. I found a great recliner for me and we wrote it up. Got the chair in 3 days. Very nice experience. 👍

Sean Ascione

20:49 08 Aug 22

We had a great experience. Susan our sales person and our designer Sara were great. They helped us by putting together a design that included furniture, rugs and art work. It looked great in our home. We were really happy with the plan and look forward to the delivery of all of the items. We would highly recommend using the design services at the store.

Pam Blalock

14:56 01 Sep 22

We had a great experience with Deb Kelly at the Lazyboy store in Lexington, SC. Deb was knowledgeable about their products and attentive, yet still gave us time to look on our own without any pressure to buy. We were looking for 2 Leather Recliners in a specific color and Deb was able to order them for us. We would highly recommend asking for Deb if you are in the Columbia area and looking for a good quality recliner. Thanks, Deb!

Donna West

08:55 10 Nov 22

I was so excited to visit La-Z-Boy and pick out my first rocker recliner!! Melissa was my Sales Consultant and very helpful helping me choose just what I needed! I love ❤️ my beautiful recliner that will be delivered next week! The showroom is gorgeous and definitely will keep them in mind for my next furniture purchase. Thank you Melissa!

Susan Bass

15:50 28 Nov 22

Salesman very knowledgeable and helpful. Showed us all recliner models and explained each feature thoroughly. No pressure to purchase that day, but we decided to so before we left the showroom. We are very satisfied with our recliners and small side table that is used between the two chairs. My husband even took a nap in the chair a few hours after delivery. That says a lot right there!!

Kennedy Seastrunk

21:39 23 Dec 22

Bree Stiglbauer was both professional and personable and really took our specific needs to heart. She showed us several options and we left feeling ecstatic about our new recliner rocker. We have had several La-Z-Boy pieces and the quality is unmatched. Don’t accept a lower priced, quality-compromised substitute. La-Z-Boy is the best of the best. Bree is a credit to this fine organization!

Helen Diaz

23:04 07 Jan 23

Gaston Techera, our sales person, was a total delight when we shopped at La-Z-Boy in Lexington, S.C. on two separate days. It is so refreshing to work with someone who is knowledgeable, willing to work within your budget and does not push a sale on you. Our experience was further enhanced by Evelyn Vargas, the Interior Designer, who visited our home and then met with us to provide a visual floor plan to insure our purchases would fit and look great in our home. Kudos to La-Z-Boy for hiring stellar employees. Thank you!

Hollis Kelky

23:08 23 Jan 23

It was of my best shopping, and customer service experiences in awhile. It was filled with many deals and pleasant surprises. 😊 This was my 1st time shopping in a La-Z-Boy Store, and hopefully it will not be my last time. My salesperson, Bree, was so wonderful and so professional. She really made this experience an enjoyable one. The store manager as well as the other sales personnel were all great, and that's what makes you eat to tell others, and want to spend my time, and money because I know thar not only did I get quality service but I got quality furniture as well. Thank you All at La-Z-Boy for making my day!

Wayne Meyer

20:03 09 Jan 23

Working with Melissa was a great experience. Her and the design team went and measured the new house and were able to do a 3D rendering of our new space the furniture options we had to choose from. Would definitely use them again.

James Army

19:05 09 Apr 23

Lazy Boy, Lexington, outstanding service, very accommodating and hospitable. Knowledgeable and indeed Quality product. Gaston was the associate that assisted me with my purchase. Couldn't of had a better sales rep. The thumbs up. 👍 appreciated.

Allen Roberson

20:39 23 Dec 22

Greeted at the door, had a pleasant introduction told Gaston what we were looking for. He showed us around and my wife and I narrowed the recliner choice down to what I thought was comfortable and what she thought looked nice. We were so pleased with my choice she bought one too. We would highly recommend.

Joel Weiss

12:40 16 Mar 23

Seemingly limitless selection of furniture and styles and fabrics. Great staff. Really enjoyed the experience. Designers came to house for home visit and then presented us with 3D computer model of what house is and what it will look like with different furniture, colors, styles, etc. Fantastic.

Nancy Tevepaugh

19:03 08 Jun 23

We appreciated the opportunity to browse through the store and choose the style that we wanted. Courtney was extremely helpful helping us customize the upholstery.

Christy Vann

19:03 07 May 23

Courtney has been amazing. She has been so focused on our needs and making sure we find the furniture that fits our family. 5 stars.

Bonnie Anderson

19:04 06 Jul 23

Great experience ! Salesperson very good - not pushy . Product a little pricey but quality amazing and made in the USAMuch nicer than the big box type furniture stores .

Charlotte Wilkes

19:11 20 Jul 23

Very helpful but not pushy. Took the time to show us the different fabrics then take us to chairs in the gallery to see and feel the fabrics were we considering.

Sharmen Oswald

19:09 23 Jul 23

The salesman, Gaston, was extremely helpful, informed and very pleasant. The furniture we bought is beautiful! La-Z-Boy's design team is amazing. They are the cherry on top.

Columbiasouthcarolina lifestyle

02:42 19 Aug 23

Melissa S were very knowledgeable and helpful with our potential lift chair purchase.

Melynnda Hunter

22:41 20 Aug 23

We were very satisfied with the customer service provided by our salesperson Deb. She was very knowledgeable and she was able to help us find exactly what we were looking for. We didn’t feel pressured to buy. Overall a great experience and we will recommend this show room to all our family and friends.

Jay Werth

19:06 01 Sep 23

No pressure selling. Easy to custom our order. Expect to wait 2 months at a minimum unless you’re taking the piece of furniture off the show, room, floor or local store room.

Gary Watkins

17:24 06 Sep 23

Wonderful experience. I had help I designing my spaces and in picking colors and fabrics. Everyone was personable and professional. I especially appreciate Bobby's help. What a great place. Quality Furnishings at a reasonable price and design services. All in all a GREAT experience!

An Fam

19:44 08 Sep 23

Shopping at the Lexington, SC La-Z- Boy store on Sunset Blvd. was a wonderful experience! Debra Kelly, my sales associate, was so knowledgeable about all her products and quickly understood what I needed, made excellent suggestions and didn't try to oversale other items. She arranged everything with speed and accuracy. 🏆🏆🏆🏆🏆 Debra !!! Thank you!!!

Perry Hutto

00:00 11 Sep 23

Very knowledgeable and friendly salesman! He took his time to help us with making our decisions to buy two rocker recliners. I’d highly recommend him because of his professional knowledge and kindness.

Carol Smith

12:15 27 Oct 23

Javian was very patient with us while we decided on new furniture for our family room. Evelyn with La-Z-Boy's in home design service was wonderful and helped us decide on the right floor plan and on anchoring all the pieces in the room. I highly recommend checking out La-Z-Boy.

Danny McLane

13:05 08 Nov 23

Amazing furniture. The sales rep Deb is very professional and knowledgeable. She makes you feel welcome and not pressured! I would highly recommend Lazy boy and definitely ask for Deb to help you!

Melody Carroll

16:13 10 Nov 23

Melissa was fantastic at helping me find the exact recliner for me and a different size for my husband. She was very knowledgeable and helpful. I was very grateful for her expertise! :)

Dan Wright

20:03 20 Nov 23

Choosing the "right" recliner is hard enough, but building a custom unit is even harder. Our salesperson was very helpful and patient, and in the end we will have what we wanted all along. Thanks!

Jim Zelasko

18:39 25 Dec 23

Store manager Dave, and associate Deb were extremely helpful in addressing our needs. We look forward to continue during business with a great staff.

Megan Doane

18:11 28 Dec 23

Melissa was absolutely wonderful! She was so patient with us in picking out our recliner. I was being so indecisive and she stood by me all the way through! She wasn’t pushy and she didn’t give a fight when we said we were going to come back the next day! Great service !

Monica Randall

16:37 17 Jan 24

We started our search for Furniture in Charlotte and ended up at the La-Z-Boy store there. The experience there was quite excellent. We were shown all of our options. We fell in love with one Living room set and we decided to sleep on it. That was on Saturday. Eric in the Charlotte store went over all of our options, and took us through every bit of what we needed to know about the furniture that we chose.When we got home to Columbia South Carolina, I decided to go check out the La-Z-Boy store here in town. When I got there, I was greeted by Bree with a beautiful smile. At that time we already knew what we were looking for. We went over to the set that we had chosen and started to go over those options again. She took her time and was very patient with me. I decided on exactly what I wanted. The La-Z-Boy experience that I received in Charlotte, and in Columbia was Exceptional, professional, knowledgeable, and most of all it was affordable. And now have a new favorite furniture store. I didn’t realize that customizing my furniture to what I wanted and needed for my space was so easy and affordable. Thank you to BOTH Eric and Bree for being the best part of this experience.

RichardS

19:15 19 Jan 24

Our sales lady, Bree, was friendly, knowledgeable, and familiar with the product. She immediately understood what type of chair we were looking for and led us to the options. Then thoroughly explained the procedure for ordering the chair in a special leather or fabric. We were able to take a sample of the leather home and think about our options, returning the next day to place our order. The entire experience was very pleasant. Thank you for such great service.

Jeffrey S.

23:49 13 Feb 24

I went and looked at every recliner in the store but ended up buying one elsewhere. One thing to consider is that this is just a showroom and do not sell furniture directly from the store, it all has to come from Rock Hill SC. This is not a big deal but it's something to think about. I also didn't like the fact that even on the high-end recliners they used OSB plywood instead of wood.

Irene Hull

12:11 28 Feb 24

This our second purchase from La-Z-Boy. We appreciate the attention to detail from our salesperson Deb Kelly. There was no high pressure, just and interest in finding what my husband and I were looking for.

Monica Randall

17:22 12 Mar 24

Barbara Whittaker

17:23 09 Apr 24

Fine. Michelle was helpful. I think the delivery charge is too high but appreciated being able to have a split delivery. Calling Charlotte back for delivery was not as easy as it should be. And not being able to know am or pm until the day before is not customer friendly.

Dee Pennington

16:54 16 Apr 24

Great shopping experience! We’re excited for our new La-Z-Boy furniture to arrive! Bree was a great help in steering us in the right direction!

Kenneth Summers

20:07 17 Apr 24

My wife and I purchased a powered loveseat and matching chair from here a couple of days ago. This is a very nice store and our salesman Mr. Darby Hiott was very helpful and knowledgeable with these items. It was an overall very nice experience. We will certainly recommend Mr. Hiott and this store to our family and friends. Thank You Kenneth and Debbie Summers

Tonya Tinman

23:29 09 Jun 24

Wonderful experience. We tried (and re-tried) out several recliners to find what best suited us. Staff was tireless, and completely knowledgeable concerning al furniture and carpets that we inquired about. We ended up making a purchase, and are thrilled about the arrival of our sofa, loveseat, and area rug!!!

Eric Beaty

20:10 14 Jun 24

Ev and Joseph were extremely helpful. Great quality and selection. La-Z-Boy really backs up their products. A bit higher end and pricey, but the quality is there!

Jeff Mckeever

17:10 16 Jun 24

Went to La Z Boy showroom because we knew we wanted the brand and had an idea of what we wanted. Deb Kelly met us at the door and was a valuable guide in helping us select the 2 swivel recliners and love seat we purchased. Great company, products and service.

Paul Thompson

14:35 24 Jun 24

Called lazy boy store in Lexington SC spoke to Michelle she was able to give me pricing on a recliner. Went into store that same evening picked it out went back on Saturday afternoon and made the purchase. Go see Michelle with all your questions she knows the product was very easy to work with and was not a pressure type sales person she let me make my decision. You won't be disappointed awesome to work with.

tony taylor

00:17 29 Jun 24

I walked in to find a recliner for my size and Darby sized me, fit me and rang me up with a perfect match. Very polite and knowledgeable salesman. It was a pleasant and successful shopping experience.

Pamela Pendleton

18:46 17 Jul 24

Milton McWilliams

18:45 17 Jul 24

Great sales lady, very patient and helpful.

Orvis Chapman

17:00 13 Jul 24

Great experience!

Sammie Castles

23:01 07 Jul 24

John Moak

22:44 29 Jun 24

great service, great products.... Darby and a great knowledgeable woman who took great care of us#==!

Judy Roland

20:40 25 Jul 24

Best experience ever buying furniture! The sales staff were kind, and courteous to our needs and vision as to what we were looking for in living room furniture. Highly recommend them for your furniture needs.

Diana Menzing

23:53 03 Aug 24

An absolute wonderful experience. We have never had a more delightful salesperson ever as Bobby in the Lexington store. Fun, friendly, no pressure. Very good and knowledgeable salesperson. You feel happy after leaving your time spent with Bobby.

Dawn Dotson

18:47 07 Aug 24

Julie Trocchia was an excellent Sales Consultant! Great experience!

Allyson Paul

15:09 15 Aug 24

Darby was our sales guy and he was wonderful. Really knows his craft! Great experience!!!

Gerald Walch jr

18:05 30 Aug 24

Stated what I was looking for was showed 5 chairs like I was looking for. Very helpful

Charles Schumpert

16:59 06 Sep 24

Jordan was very helpful, and was able to answer our questions. Made purchase an easy event! Thanks!

Ashley Bryan

22:15 09 Sep 24

Darby was wonderful! We accidentally walked in before they were open, but he quickly greeted us anyway and was very helpful. He was very accommodating and was able to get us the exact setup we were looking for.

Jim Hogan

22:11 10 Sep 24

Darby was a great help to us. He was knowledgeable and very courteous. We enjoyed dealing with him and look forward to doing more business with La-Z-Boy.

Larry Brown

04:14 23 Sep 24

Very friendly and helpful.

Laura T

11:15 24 Sep 24

Pam M

16:11 26 Sep 24

We had an exceptional experience when we visited the La-Z-Boy store. Our neighbors recommended Bobby Bloom as they had a positive experience with him and we agree.He was personable and polite. He was also patient with us and listened to what we needed. Then he showed us the recliners that he thought would be the best for our needs. He didn't push us to make a decision which we really appreciated as we tried out the recliners several times.I would definitely recommend Bobby to our friends.

Mary Ann Schumpert

19:52 29 Sep 24

Robert was very helpful and knowledgeable. I'm really excited about the fabric I finally chos after we looked at a lot of different ideas. And I've told all my friends they need to go there next time they look for new furniture.

Allen Fobbs

16:39 29 Sep 24

Mellisa at the Lexington SC store was awesome!!! She had a wealth of knowledge and product information that made it easy to complete our purchase! Outstanding service!!!

Pastor Clay Weeks

18:04 06 Oct 24

Robert and Sarah were very helpful in helping us find what we needed. We especially appreciated the design assistance in matching colors with our home and showing the choices in the space.

David Anderson

16:50 06 Oct 24

Awesome shopping experience, salesman was extremely knowledgeable. We are very excited about our new Lazyboy recliner!!!

Dale Scaglione

20:44 10 Oct 24

We went in to buy recliners and Dave Head showed us the different kinds, no pressure, discussed everything thoroughly, and spent 2 hours with us through the final sale. What a wonderful experience we had - very positive and informative. Thank you, Dave, for spending time with us on a major purchase for us!

T G

17:11 13 Oct 24

Very attentive to customers. Do a great job of explaining their product.

Gary Craig

00:35 19 Oct 24

S.A. Love

19:44 29 Oct 24

Excellent service, very helpful and can’t wait to get my new sofa.

Michael Sheedy

20:49 01 Nov 24

Melissa Stevenson was very helpful and knowledgeable of the items we looked at. Her assistance in our decision was greatly appreciated.

David Tisdale

17:42 15 Nov 24

Shelley McQuigg

18:50 20 Nov 24

Darby was knowledgeable, helpful and very patient with my 90 year old father trying chairs. We were replacing another brand chair where frame had broken after just 3 years so happy to hear about LZB’s lifetime frame/parts warranty. Wish we had bought one last time. Highly recommend Darby and La-Z-Boy.

Anita Quinn

13:15 24 Nov 24

Karen is such nice. I will definitely be back and ask for her

Carl Stimson

19:28 07 Dec 24

Love the recliners we selected but, purchasing process pricing was challenging.

James Riley

14:34 09 Dec 24

Stewart (salesperson) at the Lexington sc store was extremely helpful on specific requirements I needed. Offered alternatives that were much appreciated.

Mary Jo Hays

22:22 24 Dec 24

Very professional, very clean, made purchasing easy.

Ron Gunter

00:18 03 Jan 25

Had an amazing experience with Bobby in Lexington walking us through our needs with grace and expertise. He was able to direct us to the products we were requesting, and gave us opportunity to test them out and ask questions related to our end goal.

Randy Mills

17:42 06 Jan 25

Renee Daggerhart

16:33 27 Jan 25

Robert was so helpful in assisting my elderly mother build the chair of her dreams and needs.

Karen Connor

00:59 01 Feb 25

Very friendly salesman, we felt taken care of and not pushed. Greatly satisfied with our experience.

Julie Saunders

02:30 04 Feb 25

Gordon Eargle

13:45 03 Feb 25

Great experience. Salesman was extremely knowledgeable and helpful.

19:34 08 Feb 25

11:32 08 Feb 25

19:14 24 Feb 25

00:21 26 Feb 25

Bought one chair, lived it so much, bought another one

Bill Wright

18:14 03 Mar 25

Darby was awesome!! Very knowledgeable. Waiting on delivery.

Savannah, GA

150 Trader's Way
Pooler, GA 31322

Phone: (912) 330-3200

Google Rating

4.5

4.5

Karen Cole

19:09 23 Sep 18

I had a fantastic time yesterday at La-Z-Boy picking out new furniture for my new apartment Constance was the best sales person I have ever met. Gabbi did an awesome job designing my living room. Thank you Ladies.

Gary Czvornyek

20:13 28 Jul 18

Our salesperson, Constance, was terrific. She was knowledgeable, friendly, and patient during our decision process. Once we were finished trying all the recliners and made our decision, she was meticulous, professional, and extremely helpful in guiding us in fabric selection to enhance our existing furniture. We had a great experience.

Helen Thompson

19:07 17 Aug 18

It was great to work with Devin. He was kind and helpful. Showed us exactly what we wanted and the fabric as well! Great experience.

Marti Lofton

14:31 23 May 18

Greeted with a smile & not pushed in anyway. She did not follow us all over the floor, she let us look but she was always within site if we had a question. Great working with her. We already know the quality of the furniture. We bought chairs 10 years ago and they are still looking & suiting great (I gave them to sister when we changed decor.

Mr. T

20:23 25 Jan 19

When I walked into the La-Z-Boy store I had no clue what I wanted and quickly became overwhelmed. I was already planning my escape when Bonnie came to my rescue. She gave me a lot of great information and let me do some more thinking before approaching me again. I still was having trouble making up my mind, so Bonnie told me about the on-site interior designer that could measure and design my rooms for free. So, Bonnie introduced me to Gabbi and we quickly made a schedule for meetings. When it was all said and done I purchased a new bedroom suit and a complete living room. Bonnie and Gabbi are excellent at what they do and I would recommend them to anyone.

A Bishop

19:15 03 Nov 18

We were not pestered while looking around the showroom which was nice. Then we were approached by Bonny who helped us immensely. She was incredibly knowledgeable and was attentive to our needs. Then when she and Gabbi helped us furnish our room, they were so helpful and professional and gave us great suggestions. We were never made to feel like we had to buy anything that we didn’t want. It was a great experience all around and I recommend this Lazyboy store to anyone who wants a new look with quality furniture in their home.

Randall Deese

00:42 09 Feb 19

My first time in this store I was approached by a little girl who was rude and had no personality. I promptly left. Upon returning I was greeted by Natasha, I have never felt so comfortable with a salesperson. She actually listen to my needs as I have a mentally disabled little brother Kris who I care for. I will be in for the presidents day sale and I will only purchase from Natasha.

Amanda Morrison

13:05 30 Nov 18

We worked with Bonny and she was very knowledgeable about the furniture we were looking at. She was able to answer all of our questions and was very nice to deal with. We will be back for anymore furniture needs and we recommend to anyone.

Sally Silbermann

14:22 07 Dec 18

I had a great experience. The staff is friendly and knowledge. Katlyn did a wonderful job of walking me through the available options and answering all of my questions.

Bill Greene

20:31 17 Feb 19

The transaction went quickly and smoothly. One thing I see wrong is that my first name is mistakenly shown as “Woody.” Please change it to William. Thank you.

Lee Teems

21:22 17 Feb 19

Fantastic showroom with a great selection of inventory. Our sales representative, Katlyn was very knowledgeable of the products offered. She helped us pick out a great fabric for our sofa. I would definitely purchase from this location again.

Travis West

19:28 18 Mar 19

Waiting for delivery & set up, but we had a great experience picking out and customizing our new sectional sofa. Got a great deal at 36 mos. @ 0% interest during their St. Patrick's Day sale.

Jayne Phillips

19:11 04 Apr 19

Bonnie Gnann was my sales consultant. She was very helpful, listening to my needs and helped me to choose the right piece of furniture for my needs. I feel I have purchased a high quality piece of furniture, with a lifetime warranty....and at a great price. I will return to the store and see Bonnie for any future furniture needs.

Robert Propst

20:33 19 Apr 19

La-Z-Boy had a great selection of recliners. We were looking for a wall recliner that didn’t “look” like a recliner and their Forum model fit that to a tee. Won’t get to me for a few weeks (custom order), but am looking forward to it arriving!Jay at the Rincon location was helpful and had us out of there in no time with our successful purchase.

Harriett Johnson

21:43 29 Apr 19

My mom, sister, and I were just supposed to be window shopping for new couches for our living room and den, but my sister and I found the recliner couch that we were looking for and decided to buy it. Natasha was patient with the fact that my mom couldn’t decide if she wanted to go ahead and buy a second one. We bought the first couch set it up for delivery and left to go to dinner. While we were at dinner, my mom decided to go back and buy the other couch. Natasha went above and beyond to make our shopping experience amazing.

Melani Arpin

19:08 04 May 19

Michelle the manager listened to my father in laws needs and wants. She helped him pick out the chair and she also found his favorite fabric. Great customer service! The store is beautiful.

Donna Henzman

21:14 15 Jun 19

Excellent service. Sales associates are present but do not follow customer around show room. Beautiful store.

William Voigt

22:06 06 Jul 19

The entire staff at Lazy Boy furniture, Pooler, GA were outstanding. Our sales representative Marquelle Moore was very helpful, knowledgeable of Lazy Boy products and professional. He was focused on ensuring my wife and I were happy and completely satisfied with our purchase. He was patient and worked with us as if we were long time friends of his. Outstanding job. Michelle, the manager of the store, also assisted us and was extremely helpful and focused on ensuring we were happy with our purchase.

Sid Smith

11:30 13 Jul 19

We bought a sleeper sofa with memory foam mattress and absolutely love it. Reasonable price. Very helpful salesperson. Will purchase from La-z-boy again.

Steve Bassett

19:14 25 Jul 19

The young man that we felt with was polite , not pushy and explained every question that we had . I would look for him again when I make my next purchase

Rhonda Morrissey

19:41 29 Jul 19

GREAT experience yesterday! Great selection of different chairs and sofas to choose from. Honestly felt like Goldilocks! Fabric choices varied and made it hard to pick! The best part was the salesman, Marquelle! He was knowledgeable, patient, helpful, (did I say patient already ? 😉) and just made the process that much better. We are already fans of La-Z-Boy - this was just icing on the cake! Thank you!

Jamie Haight

19:15 25 Aug 19

Staff friendly and knowledgeable. Not pushy. We feel like we were important and that we got a great deal!

Rhonda Morrissey

19:41 29 Jul 19

Jerry Traveler

18:36 16 Sep 19

Took my mother there.she purchase a new recliner. The lady helping her was very patience and extremely nice. Very nice facility with good inventory to choose from.

Karen Whelden

15:14 24 Oct 19

I ordered furniture for almost every room, the furniture is well made. The designer was very helpful with choosing the right furniture for the spaces. She was there when the furniture arrived at my home to help set it all in the right place. I am very grateful to have had Heather’s help.My only suggestion would be to lower those high delivery fees.

Donna Shar

20:16 27 Nov 19

Wonderful salespeople! Great selection of styles and fabrics! Awesome Experience!

Kathy Blackburn

20:12 30 Nov 19

Buying a recliner from La-Z-Boy Home Furnishings was an easy and positive experience. Our salesman was knowledgeable and helpful but not pushy. I would recommend anyone looking for home furnishings to give them a try. You won’t be sorry.

Tamara Horner

20:19 08 Dec 19

We were very happy with our visit to La-Z-Boy in Pooler. They were very helpful and made our decision on our purchase an easy transaction.

Mary Wise

14:47 09 Dec 19

Beautiful store and many styles to choose from. Sales lady was very informative and didn’t hover, but was close by if we had any questions.

Steven LaFountaine

01:20 02 Jan 20

Natasha Wampler in your Pooler store was informative, professional, and personable. She's epitome of a true sales professional. I liked the fact that she did not push us into items we did not want. She was patient, and let us make our own decisions. The store was clean and displays were set up nicely. We were very happy with our many purchases and are excited for their arrival. Thank you Natasha and La z Boy of Pooler.Kim & Steven LaFountaine

Kimberly LaFountaine

18:48 12 Jan 20

Natasha, you rock!!!!! The floor room was well thought out, with a wonderful, friendly staff. Never once, did I truly feel like they were pushing to up sell- me. We knew, generally what we wanted....what started out as a recliner gift to me, turned into....2 recliners, a double reclinging couch, coffee table & matching entertainment center, and a beautiful ornate mirror . Thanks for your professionalism La-Z-Boy of Pooler!!!! Finally, furniture made of wood and made to last!!!! Natasha coordinated everything with our busy schedules, seeing my husband 1st, me, a few hrs later, then both of us together the next day!!!

Cynthia Branner

03:09 23 Jan 20

Jason was very helpful in assisting me with my purchase. This was a chair for my elderly landlady. She purchased the James. Cant wait for her to try it out.

Patricia Pillsbury

20:17 07 Feb 20

The quantity of recliners on display was vast enough to allow my husband to see which ones fit him the best. The salesperson guided him to different styles We were lucky enough to find a clearance leather recliner that turned out to be his favorite. Although our visit was quick, we walked out with a recliner he loves.

Vicki Gatling

12:34 26 Feb 20

I was very indecisive when I was looking for furniture. I think I sat on every single couch! Natasha Wampler was very patient with describing the pros and cons for the type of chairs. I narrowed down the selection and requested assistance from the design team. The team came out to measure and brought me fabric and rug samples. This made part of my experience so much fun! Being able to see the fabrics in the lighting in my home made it come to life! Within a few hours, I meet with designer Heather to see the final layout. Sold!!! I will be returning for the next project!!!

Joshua Lindsey

22:21 08 Jan 18

I went to buy a recliner and did not know what I wanted. John Rock and Katelyn Womer we're great and helped me choose the "Jasper". They were very polite and had great customer service. I suggest giving them a visit when looking for your next recliner. When you go to make your purchase, make sure you check their website first, the price could be different!!!

Bill Speenburgh

12:39 17 Feb 20

Extremely friendly and courteous staff really enjoyed the experience so helpful in selecting what we wanted and the in-home design service is just amazing got a great buy on a floor sample during one of their sales

Rick Wright

19:19 05 May 20

Excellent experience, sales associate (David) and their designer could not have been more helpful. Took most of the decision jitters out of the equation. Went back to the store yesterday and had an even better experience with a new sales consultant Natasha. She was very helpful in picking out our new sofa and color scheme. Very professional and knowledgeable about La Z Boy products and procedures.

Pierce Dickens

14:16 16 May 20

Helpful and knowledgeable staff and far more choices in recliners than any other store.

Eric Poulsen

19:26 21 May 20

Jason was patient and gave my wife and I the space to figure out what would work. Positive and can do attitude.

wayne nabors

21:34 25 May 20

Our sales expert Donna was Awesome. Never a better one ask for her if you call or go by honest sincere and pleasant

Rehan McNeil

20:24 10 Jun 20

I came into the store with a clear idea of what I needed, but not sure how it should look. Jason was the salesperson who helped me make the right decision and now I am so excited about the furniture I ordered! I know La-Z-Boy is a quality brand so I'm confident my purchase will be outstanding!

Tiffany Miller

12:55 14 Jun 20

Months earlier I shopped the showroom, decided on the Trouper. Due to the pandemic, I shopped online using the AR tool and ordered swatches. I reached back to the store, working with Dona to complete the order. It was reassuring to hear the details of the order and available coverage.

Betty Westerfeld

18:17 19 Jul 20

I chose a small floor model rocker recliner which works well with my decor. It was cheaper than upholstering my 15 year old recliner.

Kase Francis

15:08 10 Aug 20

Our experience shopping was excellent. The sales woman and designer listened carefully to our requests, showed us pieces that were on point, and generally made the shopping experience quite pleasant. All of the furniture looked beautifully made and the warranties sounded very good.

Darlene Couch

10:57 11 Aug 20

Such a good selection and sale! Donna worked with us and matched up our recliners and loveseat recliner perfectly...thank you for the safe and kind service Donna! Larry and Darlene Couch

George Coussons

19:33 13 Aug 20

Excellent service by Alex. He was very customer oriented and knowledgeable. We went into the store to look but because of his service as well as a comfortable chair at a fair price we ended up making a purchase. Thanks Alex and Lazy Boy!

Joe Palumbo

19:35 16 Aug 20

Very good friendly service. Salesman helped us get what we wanted. Gave good pricing.

Margaret Larson

22:13 16 Aug 20

Wow, very impressed with Dona and the designer Damini. We started with a few ideas and they made it a beautiful, comfortable living space. I have had Lazy Boy furniture in the past and it has held up well. You can buy cheaper but it won’t last and then you are back to square one. Think about it and spend your money on quality. I would personally recommend this store and employees. We ended up having a design consult which showed us what the room would look like. Very helpful! I felt no pressure to buy and the time and work they put in was expected. A great experience!

John Rogers

20:27 16 Aug 20

Excellent assistance with finding exactly the pieces we needed. Alex was friendly, helpful, and patient working with us. Highly recommend!

Michael Mastin

23:41 20 Aug 20

Professional, knowledgeable, and very nice to deal with. The store i went to in Pooler, Ga was an overall great customer experience. I will definitely use them again in the future. .

Symatha drains

11:26 26 Aug 20

On August 24 I visited the Lazy Boy store in Pooler Ya The experience was awesome! Thank you Charlene for great customer service!! Symatha

Jeanne Stash

00:19 02 Sep 20

We used the design services at LaZ Boy because we were clueless as to what to do with our space. We had 3 associates helping us and they were all fantastic! We ended up purchasing a sectional, recliner and rug! We are so excited for our purchase to arrive!

Kevin O'Keefe

19:18 04 Sep 20

The sales staff were very helpful and answered my questions knowledgeably.

Jennifer Fortney

14:22 12 Sep 20

Had a great experience buying our love seat here the sales person was extremely professional and knew what type of fabric would work the best for our house full of dogs. It was just delivered today and the two gentlemen who delivered it went out of their way to ensure it would fit through one of our doorways. This is what a quality company does to take care of customers. I wish I knew their names so I could give them credit for their excellent customer service.

JoAnn Hagan

20:37 19 Sep 20

We made a purchase of a sofa yesterday. Dona was very helpful in this process. She was patient as we decided about our purchase. Thanks so much.

Mary Johnsa

18:39 27 Aug 20

Excellent service, salesman very knowledgeable, great experience

donna williams

12:47 28 Sep 20

Jason Edminster was outstanding and didn’t miss a beat. Being from New York he knew exactly how to talk with my wife, Donna. And having lived in Florida and Ridgeland, knew exactly how to speak with me. We got a great deal, on great furniture, from a great salesperson!

Cindi WESTCOTT

20:44 06 Nov 20

Very nice gallery with plenty of choices of colors and design. I was so happy with a purchase I made from La-z-Boy 15 years ago that I decided to purchase from them again! Great sale prices going on now!

Megan Lukecart

20:29 18 Nov 20

My experience was awesome! Jason was really friendly and patient with us. He made sure everything was taken care of! I definitely will be coming back for more furniture!

Ellen Scott

20:27 06 Dec 20

This was the easiest shopping I have ever done. The salesperson almost read our minds with what we were looking for. We were in and out in a very short time. Have always had great luck shopping at La-Z-Boy. They know my taste in furniture.

Lou Tucker

00:36 07 Dec 20

My review contains the buying process at the Pooler, Ga store. We ordered a rocker/recliner but will wait a month to receive it which was fine with us.Upon entering (our face mask on) the store we we were greeted by Dallas Harper who assisted us in our search for a recliner. The store staff all wore face mask as well. Dallas was very knowledgeable about the recliners we looked at. The manager of the store also assisted in explaining the manufacturing process of the recliners. We’re are very happy with our decision of a Lazy Boy recliner. For us it was a 5-star experience as Dallas and the staff of the store made the shopping experience entertaining and safe.

Terry Henebry

13:37 21 Dec 20

So much more than my perception of what La-Z-Boy used to be. Design services were top notch. Selection was broad and styles were wide ranging.very pleased.

Mike Moret

20:22 18 Jan 21

The new Zealander saleslady was such a pleasure to work with. They accommodated my price, encouraged me to even look elsewhere (as a salesperson myself I respect that so that the customer doesn't feel pressured) and found something in my budget.I look forward to the delivery and enjoying our new recliner. Hopefully la z boy products are still as good as they were back in the day.Great shopping experience!

Dorothy Bush

22:08 21 Mar 21

MATT is amazing! He was so warm and welcoming! He is truly a people's person and gave such a thorough showing. We picked the perfect lazy boy and were catered to the entire time. We shared many laughs and stories of our families. I was impressed at his extensive knowledge on the Lay z Boy brand, science-backed functionality, and history! I made a sure, well informed decision and was welcomed, embraced, and celebrated with the friendliest heart. COME SEE MATT!!! I couldn't have asked for a better experience @Lay z Boy!

Wayne Wilkerson

23:19 22 Mar 21

Our Sales Consultant Katlyn, at the Pooler, GA store, was one of the most knowledgeable people my wife and I have worked with. The hold team spent ample time helping us choose the right furnishings for our new home. We highly recommend you check out this store before you buy anywhere else.

Kristin Imhoff

19:18 25 Apr 21

Could not be happier with our experience at la-z-boy. We were helped by a woman named Peggy who is not only one of the nicest people I’ve ever met but she was super knowledgeable about the product and helped us figure out what we needed for our living room space. I would highly recommend this store for those that want a stress free furniture shopping experience.

Mona Huff

19:29 19 Apr 21

Our salesman, Matt, was extremely helpful. He was knowledgeable, patient and did not pressure us. Shopping at LaZBoy in Pooler was a pleasure.

Victoria Barrero

04:00 12 May 21

Dana and Dominique were fabulously helpful at the Lazyboy in Pooler. Dominique is a very talented designer from SCAD and Dana is a very hard working sales associate. Both are quite knowledgeable and not pushy at all. It was a delight to deal with them both.

patricia morgan

19:17 23 May 21

Had a great shopping experience at LazyBoy in Pooler, GA..Came in just to look at recliners, but I didn't think I was ready to buy. But Matt was so helpful and had so much knowledge about the chairs and how they worked, I ended up buying one on the spot. He was there whenever we had a question but gave us some space to look around the store. If I ever buy at LszyBoy again, I will definitely seek him out!. He is such an asset to both the buyer and the seller!

Cristin Calvi

21:10 24 May 21

We had a great experience at this locAtion. We spent all afternoon learning about the seemingly endless options for recliners. Matt and the rest of the staff were VERY helpful and a total pleasure to deal with. We went in for one recliner and ended up purchasing 2! I can’t recommend them enough!

john dunmeyer

20:55 30 May 21

Friendly sales staff not overly pushy but informational. No pressure. Great products. Somewhat short supply of furniture though. Was told if it was not in stock in their store that it would take 12 months.

Mark Israel

19:17 27 Jun 21

After much searching for the perfect product, LAZBoy was able to help us find the perfect sectional, specifically Dona. Despite our consistent changes and questions, Dona was patient and knowledgeable. We will definitely be back again!

Meagan Lee

16:51 05 Jul 21

Jhovaan was amazing to work with. She patiently walked us through all the available options so that we made an informed decision before purchasing. Her and the General Manager were both very helpful and knowledgeable. You can tell they really care about their customers! We can’t wait to get our recliners delivered!

Jack Frost

21:14 02 Aug 21

Incredible La-Z-Boy customer service experience! We visited three separate occasions and each time enjoyed knowledgeable assistance in selecting sofa models, leather options, and even coastal decor color suggestions! The delivery was equally amazing with kind gentleman who carried the sofa up an entire flight of stairs in 100 degree heat with perfect professionalism! Thank you so much!

Rachel Springer

01:01 29 Aug 21

Our sales person was Jhovan and we couldn’t be more pleased. She was exceptionally pleasant and knowledgeable and we couldn’t have asked for anyone better. She is phenomenal!! I can’t say enough good things about her. The Only reason I didn’t give 5 stars was because we ordered our chairs in may and it took La-Z-Boy until end of August to get them to us. I feel like with the high price (they’re worth it) there should have been a bit more quick to get them into the customers hands. With that being said, we absolutely LOVE LOVE LOVE our new set of chairs.

Shelly Cerwick

15:23 08 Sep 21

We stopped in to check out the La-Z-boy sofa recliners. Did not feel pressured at any time and knew the sales consultant was available if needed. Peggy was great help in choosing material for a couch and chairs. Knowledgeable and patient!

Mary Lavarnway

20:45 27 May 21

The design team was awesome to work with ~ they were very patient and not pushy at all. They were available for input and questions as we put two rooms together with purchases. The quality of the furniture is very good for the price point. I am giving my oldest son my current La-Z-Boy Carolina Room furnishings, they are 20 years old and are in remarkable shape. The furniture we purchased is all made in the USA 🇺🇸 as that is a requirement for me. I would most certainly recommend La-Z-Boy!

Barbara Calaway

19:16 28 Sep 21

Service is always good. Everyone is very knowledgeable and professional! Would recommend anyone to take the time to go check out what they have available!!

Jody New

19:16 29 Sep 21

Bought a lovely dark brown with red tones leather sectional for a room that I thought was too small for something this large. They gave great advice on placement and the pieces can be arranged differently than displayed in store. It brought life to the room. Looks great. Have a coupon expires 10/21 if u want. Only concern is neck support on recliners.

ruth blauvelt

22:27 15 Oct 21

The staff at La-z-Boy are amazing. I knew the furniture I wanted, but one of the colors was no longer available. They seemed to read my mind with what I wanted and were able to bring out a better selection for me. They put my floor plan on the computer and set up my furniture to show how it would look in each room. Way better than I would have done! Great Job.

Amanda Huber

11:29 18 Dec 21

Peggy and Damini were both very helpful. The fact that we could see the furniture in a room Damini could put on the computer was great. We live in a condo and it’s hard to make sure furniture will fit. The 3D furniture placement was the ticket. We could see our fabrics on the furniture and see that it fit in our space. It was a great experience.

Deborah Burruel

20:30 09 Jan 22

Peggy and Tim were wonderful. They explained and demonstrated the excellent quality of Lazy Boy sofas. They were upfront about the delivery time with my custom order which I appreciated. I’m very excited about my purchase. I would highly recommend this store to anyone wanting quality furniture with no high pressure sales!

Jim Heater

21:57 09 Jan 22

Our salesperson was awesome. She was able to answer all our questions and showed us several additional options. Would recommend this store as a must if you are looking for fine furniture and great customer service.

Sherry Seymour

20:15 30 Jan 22

The sales staff was very friendly and knowledgeable. They responded to all of our questions and needs. We would highly recommend the store. We feel we got value for our money on the piece of furniture we picked out.

Susan Moran

14:01 21 Feb 22

From the moment my husband & I walked into the extremely clean, decor magazine like showcase La-Z-Boy Furniture Galleries store in Pooler we were totally impressed! We were greeted by a above board, kind, welcoming, professional and well versed sales & design staff. What a breath of fresh air! The Manager is to be commended!

Dennis L Miller

21:01 21 Feb 22

Everyone needs to use CHRIS GREEN. HE is knowledgeable and very easy to work with. He recognized the needs of a client who has had a stroke from the minute we walked in the door to the finalizing the sale. Kind Courteous Knowable and Effective! Thank you CHRIS GREEN!

SYD Hayward

20:50 28 Feb 22

I've always want something from a Lazy Boy collection. And I made the first step. Shout out to Chris Green and the team for making my decision the best one. I say give them a chance. You may say there a little on the expensive side. Remember you get what you pay for! This will be my last living room set ill buy. No regrets!

Darlene Glemboski

09:37 25 Mar 22

My salesperson was awesome and went above and beyond. There was a good selection of recliners in store to try out. Only issue, which in fairness is affecting almost every company right now, was the product wait time. Currently expecting July delivery date…. If I had wanted any other color, would be September!

Lynn Cooper

18:23 01 Apr 22

Was a great experience, all were very knowledgeable and helpful. Great team that covered and answered all questions. Can’t wait until my new sofa, ottoman, rug and pillows are ready

Rose Russell Perry

19:50 31 May 22

We arrived at the store and was greeted by Brian. Richard entered the store first and started checking dining furniture for the kitchen. Brian showed me a dining set and I tested the chairs and I loved it. Brian explained it was a clearance item and where it was made. The manager came over and introduced himself as Andrew. Andrew wanted to sell the dining set and he offered ten percent off if we took it. We left because I needed to think about it. We did some other shopping and went back and decided to purchase it. I also bought two rugs that were clearance items for a nice price. Everyone was kind and professional.

Chase Truesdale

19:02 07 Jun 22

Excellent service. Nicole was outstanding she listened to our concerns very carefully and made the appropriate suggestions. She answered our questions and we came up with a plan that worked wonderful for us. I highly recommend.

j biron

22:12 17 Jun 22

Had outstanding customer service experience purchasing two Lazboy recliners from “Eric” Robert Moore 6/16/22. Pooler store. Knowledgeable and with excellent people skills, Eric spent over an hour helping us with selection and purchase. Would highly recommend. Ask for Eric!

Ryan Dowtin

14:38 21 Jun 22

My first experience browsing in La-Z-Boy was phenomenal. Eric, the on site salesman, was very patient with my questions and inquiries about their products. His thorough communication on product details and features gave me contentment in choosing furniture for my new home. I will be shopping at La-Z-Boy for years to come.

Frank Parker

19:13 22 Jun 22

My family and I had a great experience here. Andrew, Eric & the rest of the sales team were extremely friendly, knowledgeable and helpful. I won't say we got a "great deal" but I feel we paid a reasonable price for very high quality furniture. I'm very happy with our experience here and plan to do business with them in the future.

xiao bao

20:11 30 Jul 22

Prices were all available on the furniture unlike many of their competitors. The staff was friendly and knowledgeable. Their complimentary interior designer program is really good, highly recommended. After you pick out the furniture you want, they will come to your house to make sure it fits and make recommendations to optimize your space. They will also put together a presentation of a couple options for you. No pressure sales. Overall great experience!

Phil Davis

14:11 22 Feb 22

We moved to Savannah recently, but had a great experience with La-Z-Boy in Atlanta when we furnished out last house. This store has stepped up the game and makes the trip to Pooler worthwhile.Chris Greene greeted us in the showroom. He listened to what we wanted to do and was very effective in narrowing down useful pieces from the overwhelming selection in the showroom. We downsized to an older home, so our Atlanta furniture and rugs just didn’t work.Even more challenging, our house is 46 years old, we’re the 6th owners, and each had made changes. It has a great view, and we wanted a theme that echoed those colors but also could accommodate company and send a message of comfort and welcome.Chris introduced us to the design team, Damini and Pooja Patel, SCAD trained professional designers. All three came to the house and took detailed measurements of EVERYTHING in the rooms we wanted to furnish. They reviewed traffic flow, must haves, my awkward and imposing electronics and massive TVs.The following week, we returned to the store so they could present an initial design and review some furniture options. This was a massive relief because we have zero ability to walk into a large showroom and understand what works and what does not.They used design software to create scale models of our rooms with the furniture they recommended and the pieces we are keeping. We discussed this and color palettes for a couple of hours and left. The following week, they showed us the revised plan incorporated our earlier discussion. It was perfect. The store manager worked with us on pricing which we felt was very fair and reasonable. The design service cost nothing.The furniture will take several months to arrive, which we expected. Custom furniture always has taken 2-3 months, but current conditions have extended that a bit. No business can afford to stock every possible piece in every variation, but this also means that we’ll get exactly what we want in the colors and fabrics that are right for us. Kudos to the store and staff for an outstanding experience. Thank you!

Corin Noonan

13:57 17 Oct 22

Staff was super friendly and helpful. They took our measurements of the room/space that I was using and the design center built us a sectional to fit the space. Peggy Yule was a great sales consultant, she was able to help us get the sales and discounts included in the purchase to add-on a rug and extra pillows for a discounted rate! We ended up with an extra armless chair for our sectional that somehow didn't fit the space we created, but I think that was my oversight in space, so we even have an extra backup chair incase something happens to ours that we can swap or save to when we have room in our next house for a bigger couch space! The General Manager Andrew was super helpful and understanding, and did everything to accommodate us as well during our visit, after our purchase, and after our delivery to ensure that our product was everything that we wanted. He even offered to return or replace anything that wasn't working for us if we wanted, even with our custom stuff to make sure we were satisfied.

Brian Burgee

20:04 21 Jan 23

Latasha White was my sales person she was fantastic great personality, wonderful person to work with. Play me feel so comfortable. The chair I purchase is very comfortable knowing I have the seven day return policy helps me a lot to know if it’s not as comfortable when I give it at home I can return it. The manager also was there he was fantastic. Oh sorry I don’t remember his name but he was wonderful, so I just want to post is anybody else free to go to the store and if you can ask for Latasha.

Shelli Smithers

17:39 31 Dec 22

We had a great experience buying new living room furniture. We were able to look at all of the different options without feeling pressured to buy. We took advantage of the free interior design service to see how to arrange our furniture. The designer, Damini Patel, and Natasha Lewis, design consultant pulled fabric samples and offered suggestions to help bring our room together. Everyone was so patient and helpful as we made our selections.

Caroline Quartuccio

21:37 30 Dec 22

The General Manager Wayne was so helpful as he was so unstaffed. He took the time to help me until one of his employees came in. She was wonderful also. I have been to stores that are under staffed and the people who are there just ignore you but not here. Great experience and did buy two beautiful chairs. Highly recommend

Cindy Reindl

17:34 10 Apr 23

John Schwartzfisher was wonderful to work with. Very courteous, not pushy, patient and helpful with helping me find the best options for my dinning room, great room and bedroom. The free in home designer option was key to zeroing in on the right selection for my home. Color coordination, size and placement all presented graphically made the decisions easier as not all pieces were readily available in the showroom. John also was able to price match a competitor. I highly recommend John and the showroom!

Gina Wright

15:16 02 Oct 22

Our salesclerk was amazing! It was a first day on the floor and she did an outstanding job. Her product knowledge was vast and if she had a doubt it wasn’t 5 minutes before she had the answer for us or a solution for our request. She was friendly & kind without the pushiness that some sales clerks run a sale off with. My only complaint is I am unable to remember her name and I am so sorry about that.Thanks so much! Gina&Tommy Wright

Edward Minger

19:25 22 Jun 23

The sales staff and designers were very knowledgeable and helpful, they took time to lay all potential punches out on paper.the delivery crew was terrific, neat and careful. The store manager was also readily available with financing suggestions. Overall it was very easy. The products also seem very well constructed.

Christina Reardon

20:07 24 Jun 23

We had an amazing experience with our salesman Johnathan. At no time did he push the sell. He listened to our needs and wants. When we told him we had pets, he showed us fabrics that would work best with pets. He showed us different models that worked for us. For example, we didn't want a couch that made it feel like your head made your neck bend forward (short people problems). We can wait to design our next room with them.

Melody Probert

19:03 12 Jun 23

Jonathan was an excellent salesman! He answered all the questions, showed all the samples and made our purchase easy. Definitely will go back and purchase again

Annie Hilliard

20:44 11 Mar 23

Christopher was awesome. Went in to look at a recliner and ended up buying sectional and ordering a recliner. We also talked about dining room table set and bedroom sets for our next purchase. The LA-Z-BOY experience is worth the money. Very happy and can not wait to get the rest of our furniture after our addition project is finished.

Michael Wheless

22:09 30 Jun 23

Christopher was knowledgeable and extremely helpful. He answered all may questions and was patient when I probably asked them a second time ( old people). Will definitely ask for him when I come back to the store.

Cathy Falzone

20:33 26 Jul 23

Jonathan was helpful, not pushy. He wanted to be sure we understood everything, the warranty, costs, and above all be satisfied. We appreciated his upbeat and patient attitude most of all. We could buy furniture anywhere but gave our business to La-Z-Boy mainly because he worked hard for us and all of the other reasons herein stated.

Lori Norden

19:47 01 Aug 23

We had a great experience with Savannah and Damini. They came out to the house and had a lot of great suggestions. When we had input, they were honest about whether it would work with what we'd selected or if not, why not. Then we reviewed it all back in the store, saw everything together, made a few changes. took a few days to decide and ordered a couch, two recliners, a rug, end tables and bar stools for now. Beautiful things! More purchases to come, I'm sure. Highly recommend!

Trudy Gellatly

18:27 18 Aug 23

I had a great experience in dealing with the Lazy Boy Center in Savannah. The lady I dealt with was very knowledgeable about the products and even sold me on getting my chair custom made. I can't wait for my items to be delivered. Thank you.

Michelle Barrett

19:23 25 Aug 23

Our shopping experience at La-Z-Boy was great. We were greeted by the salesman, Scott Smith. We shared we were shopping for new recliners and wanted to look around the store and test some out. He gave us the space we needed to browse, sit in some of the recliners, and was available to answer our questions when we were ready. It was so nice to be able to browse at our leisure without feeling pressured.Scott gave us some points to consider when we left the store to look at some other furniture stores.We ultimately made the decision to purchase 2 recliners from La-Z-Boy based on the lifetime warranty provided on the mechanisms of the chairs, the quality, and the great shopping experience provided by Scott. I highly recommend asking for Scott and shopping at La-Z-Boy.Michelle Barrett

Lori

19:31 26 Aug 23

We have been working with Natasha at this store, and I can not say enough about how kind, warm, knowledgeable, and professional she has been!! I would buy from Natasha, and this store a hundred times if this is how they treat their clients, and operate their daily business!! Highly Recommend!!

Vera Sohni Kratochwill

03:05 16 Sep 23

I can’t wait. So excited! I’m getting a new couch from La-Z-Boy. Their quality is specifically what I was reaching for. I’m tired of furniture stores with furniture that will only last 4/5 years. Not here. Thank you beautiful associates for guiding me into the look I wished to achieve in my home space!

Demetrius Anderson

20:34 21 Oct 23

I came to the LaZboy store in Pooler, GA and my shopping experience was superb, Richard (Lee) was awesome with helping me get the best possible Deal. He really went above and beyond to make sure I was taken care from the time I entered from helping me find the right chair to making sure I had the right protection plan.

Sherri Killins Stewart

21:34 28 Oct 23

Natasha and Pooja were helpful in our furniture selection. The in home consultation helped us envision what we wanted for our family and TV room. Excellent attention to detail and matching colors. Andrew creates a friendly environment with no pressure.

Vanessa Eccles

17:54 18 Nov 23

We had the most positive experience at La-Z-Boy in Pooler, GA. Our associate, Peggy, was knowledgeable and helped us order exactly what we wanted. The whole staff was friendly. The designer helped me find a lovely rug, and the manager was helpful and kind. Best furniture purchasing experience we’ve ever had. Very thankful for all their help!

Chelsea Hodges

11:05 23 Nov 23

I had a very pleasant experience with lazy boy. I went in on a Saturday, which was very busy, but managed to still get greeted and acknowledged as I walked in the door. My sales associate was Richard, and he made the process of finding what I needed very pleasant and stress free. At the end, I was able to get a special deal with a protection plan and delivery all at an affordable price. I was highly satisfied in this visit, and I will be returning again and looking forward to also working with Richard again.

Libby Bates

18:38 01 Dec 23

Lee and Pooja were the two employees that helped me choose the right living room furniture for my needs and were instrumental with the design. They came to my house for measurements and then presented a 3d powerpoint showing how it would look in my house. They were extremely patient with me as I have a tendency to change things as I go. They were very helpful with my purchase and I highly recommend them.

Amber

01:51 28 Dec 23

Today, Lee and interior designer Damini, performed a minor miracle...they presented my partner and I with furnishings that, for the first time in our relationship, my partner and I both love. It started with a recliner...which quickly became two, a carpet, some accent pieces that they had to perform feats of balance and minor acrobatics to actually sell, and a peacock that I will figure out how to hunt down a replica of...They are also gearing up to perform a second, perhaps even more impressive miracle...a sofa we both want. We enjoyed working with them both and are looking forward to thier future assistance in pulling our two very different styles together to create a relaxing home space... A place which is both tasteful and representative of us both. Thank you so very much!

William

22:31 01 Jan 24

Shout out to salesman Richard at La-Z-Boy in Pooler! We went to Havertys, Ashley, Rooms That Blow, and Richard was the best. The warranty, build quality, and comfort of the couch we decided on all all are top notch, but Richard was the star. Went above to keep us in budget and was honest. Go see Richard!

Rex Strickland

04:27 22 Jan 24

We had excellent service while looking for and purchasing a custom sectional. They worked with us on pricing and went out of their way with the design process at our home. I definitely recommend LZB in Pooler GA.

Evan Roberts

15:48 26 Jan 24

Great experience. Large selection and you can mix and match fabrics, features to customize your couch. Will be going back. Still deciding on some features.

Linda Egli

23:08 04 Apr 24

The service was top notch. They answered all our questions and we came out with a beautiful La-Z-Boy chair. They had so many to choose from a beautiful gallery.

Edith Jones

15:41 06 Apr 24

I purchased a sofa and recliner.6-8weeks for delivery .I Can't Wait .Cat was very helpful ,I would recommend her to anyone.Thank you so much..Edith Jones

Becky Pope

17:23 28 May 24

This is our third time buying furniture from Lazboy, and the second time from the Pooler location. We had excellent service from our sales associate Natasha and the design consultant Damini. They were extremely helpful and professional. We’ve recommended them to several friends!

Kristen Johnson

00:18 16 Jun 24

We visited La-Z-Boy in Pooler, Georgia and were greeted by Catherine M. Homan. She spent a generous time understanding our needs and helping us to finally find what i was looking for the past few years. Great experience from start to finish. No pressure. Ask for Catherine and you will find just what you are looking for. Highly recommended